A Study on Service Demand in Customer Relationship Management for Taiwan's Small and Medium-sized Enterprise |
Tien, Shiaw-Wen
(Graduate Institute of Management of Technology Chung-Hua University)
Chiu, Chung-Ching (Graduate Institute of Management of Technology Chung-Hua University) Chung, Yi-Chan (Department of Industrial Engineering and Management Ta-Hwa Institute of Technology) Tsai, Chih-Hung (Department of Industrial Engineering and Management Ta-Hwa Institute of Technology) Lin, Yeong-Chen (Graduate Institute of Management of Technology Chung-Hua University) |
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