• Title/Summary/Keyword: Small and medium sized business

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A Study on the Effects of the Win-Win Supportive Collaboration on Safety Climate, Safety Prevention, and Safety Behavior: From the Safety Quality Perspective of Domestic Small and Medium-sized Logistics Companies (지원적 상생협력이 안전 분위기, 안전 예방 활동 및 안전행동에 미치는 영향: 중소 물류기업의 안전 품질 관점에서)

  • Park, Jinsoo;Lee, Sunghee
    • Journal of Korean Society for Quality Management
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    • v.50 no.2
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    • pp.251-264
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    • 2022
  • Purpose: This study aims to contribute to the research flow on the relationship between win-win supportive collaboration and safety, while noting that win-win supportive collaboration affects corporate safety-related factors such as climate, safety prevention, and behavior from the perspective of domestic small and medium-sized logistics companies that have signed contracts with large logistics companies, Methods: Based on responses from 147 small and medium-sized logistics companies, structural equation modeling is performed to examine the relationship among the factors such as supportive collaboration, safety climate, safety prevention, safety behavior. Results: Study results are as follows. Supportive collaboration of large logistics companies influence the formation of a safety climate and safety behavior within logistics SMEs positively. In addition, safety prevention and safety behavior are affected by safety climate in a positive way. Conclusion: Win-Win supportive collaboration is a driving force behind safety management practices in the supply chain leading to safety management performance, so it is necessary to consider it for the growth of the sustainable supply chain.

A Study on the Effect of Contribution to Customer Satisfaction and Behavioral Intentions by the Education and Trainning for Small and Mindium Sized Firms (중소기업을 위한 교육훈련이 고객만족과 행동의도에 미치는 영향에 관한 연구)

  • Koo, J.H.;Kim, Y.H.;Oh, H.S.;Lee, S.J.;Youn, K.S.;Cho, J.H.
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.1
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    • pp.121-131
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    • 2010
  • Technological innovation depends on the quality of workers, whose ability is the key component to raise business competitiveness. Our study evaluates how satisfactory is the training of workers at small and medium sized firms, and suggest how to improve upon it. We show the theoretical framework for the relation between customer satisfaction and their behavioral intent on the one side, and factors of training service quality. Our result show: (1) Factors affecting customer satisfaction are, in descending order of importance, expertise, policy, follow-up service, attitude and behavior, and convenience. (2) Contrary to established views on the service quality, satisfaction for training would not be the prerequisite variable for intent to act, in case of training service quality. (3) Satisfaction level for training depends on the type of organization in charge of training (government, university, or private sector.) It also varied among different types of business (L-type, A-type, and J-type.) Small and medium sized firms find it difficult to commit to training education due to lack of money and manpower. The recent expansion of free training service would address part of this problem. On the other hand, the outfit in charge of training could boost service quality by customizing their training program to the type of business they cater to.

Relationships between Superior Trust and Organizational Citizenship Behavior: The Mediating Role of Organizational Trust in Small-Medium Sized Manufacturing Enterprises (중소제조기업근로자의 상사에 대한 신뢰와 조직시민행동관계에서 조직신뢰의 매개적 역할에 관한 연구)

  • Yoon, Doo Yeol;Lee, Sang Hoon;Oh, Ju Yeon
    • Journal of the Korea Safety Management & Science
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    • v.15 no.4
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    • pp.331-344
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    • 2013
  • This research examines the causal relationships between supervisor trust and organizational citizenship behavior(OCB) and the mediating role of organizational trust on OCB. Using the sample of 282 small and medium sized enterprises' employees, this study analyzes three alternative hypotheses centered around supervisor trust, organizational trust, and OCB. The results show that supervisor trust has a strong positive effect on OCB. Second, organizational trust is positively related to OCB. Third, this research proves that partial mediating effects of organizational trust exist between supervisor trust(relational trust) and OCB(civic virtue, sportsmanship). Finally, this research proves that a full mediating effect of organizational trust exists between supervisor trust(calculative trust) and OCB(sportsmanship). This study recommends supervisor trust, organizational trust be valued in order to increase OCB vital for organizational effectiveness or productivity in small-medium sized manufacturing enterprises.

A Study on the Relationship between the Level of B2B Collaboration and the Use of IT Systems on Small and Medium-Sized Collaborative Enterprise (중소 협력업체의 IT 활용 수준과 모기업과의 협업 수준에 대한 관계 분석)

  • Hong, Jung-Wan;Jeon, Dong-Uk;Lee, Hyo-Sook
    • The Journal of Society for e-Business Studies
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    • v.16 no.3
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    • pp.129-143
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    • 2011
  • In modern industrial society, the importance of inter enterprise collaboration is more emphasizing for the survival of companies and strengthening its competitiveness. The studies using IT systems effect on inter-enterprise collaboration are already taken several times. However, there is not much systematic research to evaluate the informatization level of B2B collaboration. In this paper, we examined the level of B2B collaboration and the use of IT systems for each business area in small and medium-sized collaborative enterprise which are classified into shipbuilding, automobile, and electronic industry. We verified that the level of collaboration between companies are significant to the level of IT use for each business area by regression analysis. The conclusion of this study is that the level of B2B collaboration and the use of IT systems for each business area are different.

Competitive Pressure and Business Performance in East Java Batik Industry

  • SOEWARNO, Noorlailie;TJAHJADI, Bambang;PERMATANADIA, Devitania
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.12
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    • pp.329-336
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    • 2020
  • This study aims to assess the impact of competitive pressure and innovation capability on business performance in small- and medium-sized enterprises (SMEs) in the batik industry in East Java, Indonesia. Furthermore, this study explores the impact of competitive pressure on business performance through innovation capability as a mediating variable. This research was quantitative using primary data with questionnaire as a method of sampling collection. The measurement of the variables was captured using Likert scale. The respondents were small- and medium-sized enterprises (SMEs) in the batik industry in East Java Province, Indonesia. The sample totaled 254 subjects. The data analysis was done using SEM-PLS. The results of the study show that: 1) there was a positive direct impact of competitive pressure on business performance; 2) competition pressure positively influences innovation capability; 3) innovation capability positively influences business performance; and 4) innovation capability has a partial mediating role in the effect of competitive pressures on business performance. The findings of this study suggest that managers in SME's batik industry should increase their effort to cope with the high competitive pressure to increase the innovation capability, so that they can have an advantage to face successfully competitors, leading to higher business performance.

An Application of Case-Based Reasoning in Forecasting a Successful Implementation of Enterprise Resource Planning Systems : Focus on Small and Medium sized Enterprises Implementing ERP (성공적인 ERP 시스템 구축 예측을 위한 사례기반추론 응용 : ERP 시스템을 구현한 중소기업을 중심으로)

  • Lim Se-Hun
    • Journal of Information Technology Applications and Management
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    • v.13 no.1
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    • pp.77-94
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    • 2006
  • Case-based Reasoning (CBR) is widely used in business and industry prediction. It is suitable to solve complex and unstructured business problems. Recently, the prediction accuracy of CBR has been enhanced by not only various machine learning algorithms such as genetic algorithms, relative weighting of Artificial Neural Network (ANN) input variable but also data mining technique such as feature selection, feature weighting, feature transformation, and instance selection As a result, CBR is even more widely used today in business area. In this study, we investigated the usefulness of the CBR method in forecasting success in implementing ERP systems. We used a CBR method based on the feature weighting technique to compare the performance of three different models : MDA (Multiple Discriminant Analysis), GECBR (GEneral CBR), FWCBR (CBR with Feature Weighting supported by Analytic Hierarchy Process). The study suggests that the FWCBR approach is a promising method for forecasting of successful ERP implementation in Small and Medium sized Enterprises.

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The Impact of Wireless Data Technologies in New Zealand: A Study of New Zealand Small and Medium-Sized Enterprises

  • Barnes, Stuart J.
    • Proceedings of the CALSEC Conference
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    • 2004.02a
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    • pp.60-64
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    • 2004
  • The rapidly improving price-performance of wireless technologies is providing an unprecedented platform for the development of wireless applications for the business. Such applications are able to take advantage of a new paradigm of mobility for data services, with the ability to sensitize to location, time and personal features. While big business has been a central feature of wireless implementation, it is now clear that small- and medium-sized enterprises (SMEs) are beginning to take advantage of the strategic benefits of wireless data communications. This study examines the state-of-the-art of wireless data services in New Zealand. It provides a survey of 127 current applications in use, as well as two short illustrative cases of application use. The paper rounds off with a summary and conclusions.

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The Effect on CEO Entrepreneurial Orientation on the Innovation and Business Performance in Small and Medium-Sized Venture-Enterprises (중소벤처기업 최고경영자의 기업가지향성이 혁신성과 및 경영성과에 미치는 영향)

  • Lim, Jung-Jin;Shim, Duk-Sup;Kim, Hyung-Jin
    • Asia-Pacific Journal of Business
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    • v.7 no.2
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    • pp.77-92
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    • 2016
  • The purpose of this study is to examine the effect of CEO's entrepreneurial orientation on innovation performance and business performance, and the mediating effect of innovation performance on the relationship between entrepreneurial orientation and business performance in small and medium-sized venture-enterprises (SMEs). To test the hypothesized relationships, we have conducted a survey of Korean SMEs. After excluding unanswered and untrustful item questionnaires, the final sample size for this study is 110 SMEs. The major findings of the empirical research are as follows. First, CEO's entrepreneurial orientation had apositive influence on innovation performance of a firm. Second, CEO's entrepreneurial orientation was positively related to business performance of a firm. Third, innovation performance had the partial mediating effect on the relationship between CEO's entrepreneurial orientation and business performance of a firm. That is, this result indicates that CEO's entrepreneurial orientation indirectly effects on business performance through innovation performance. Based on these findings, implications of the research findings are discussed, and recommendation for future research are provided.

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The effects of expert's consulting on management performance in small and medium sized enterprises (전문가의 지도가 중소기업의 경영성과에 미치는 영향)

  • Kim, Tae-Sung;Koo, II-Seob
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.7 no.3
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    • pp.39-44
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    • 2012
  • The purpose of this study is verify the effects of management consultant on management performance for technical consulting through 235 small and medium sized enterprises in korea. Management effects has been applied to the industry for the strengthening the competitiveness regardless of the management consultant. however, it has been argued that the applied to the small and medium sized enterprises. The reliance analysis for the measurement material on the questionnaire was verified by Cronbach's alpha coefficient. ability of the management consultant, performance of the management consultant, conditions of the Enterprise were verified through the structural analysis by using SPSS statistic package. The influence evaluation among the groups was evaluated by the structure.

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The impacts of Small and Medium-sized Bank Loan on Bank's Equity Ratio and Performance in Korean Banking Industry (중소기업 대출이 은행 자기자본비율과 경영성과에 미치는 영향)

  • Lee, Sang-Wook
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.2
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    • pp.625-630
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    • 2017
  • We analyzed the relationship between small- and medium-sized corporate bank loans and bank's equity ratio, as well as small- and medium-sized corporate bank loans and bank's performance in Korean banking industry. Using the data from the Bank of Korea and the Financial Supervisory Service, we made a panel data set, including small and medium corporate loan ratio, BIS ration, basic equity ratio, performance ratio, etc. We found a positively significant relationship between small- and medium-sized corporate loans and bank's equity ratio. There was a positive change of this relationship between the pre-financial crisis and post-financial crisis periods. In the post-financial crisis period, small- and medium-sized corporate bank loans had a significantly positive impact on the bank's equity ratio and bank's performance. We expect that these results will give new insights and contribute to the already-existing knowledge as well as to the Korean government institutions that are interested in the impact of small- and medium-sized corporate bank loans.