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http://dx.doi.org/10.12812/ksms.2013.15.4.331

Relationships between Superior Trust and Organizational Citizenship Behavior: The Mediating Role of Organizational Trust in Small-Medium Sized Manufacturing Enterprises  

Yoon, Doo Yeol (Dept. of Tax Accounting, Shin Ansan University)
Lee, Sang Hoon (Dept. of Business Administration, Suwon Women's College)
Oh, Ju Yeon (Dept. of Business Administration, Inha University)
Publication Information
Journal of the Korea Safety Management & Science / v.15, no.4, 2013 , pp. 331-344 More about this Journal
Abstract
This research examines the causal relationships between supervisor trust and organizational citizenship behavior(OCB) and the mediating role of organizational trust on OCB. Using the sample of 282 small and medium sized enterprises' employees, this study analyzes three alternative hypotheses centered around supervisor trust, organizational trust, and OCB. The results show that supervisor trust has a strong positive effect on OCB. Second, organizational trust is positively related to OCB. Third, this research proves that partial mediating effects of organizational trust exist between supervisor trust(relational trust) and OCB(civic virtue, sportsmanship). Finally, this research proves that a full mediating effect of organizational trust exists between supervisor trust(calculative trust) and OCB(sportsmanship). This study recommends supervisor trust, organizational trust be valued in order to increase OCB vital for organizational effectiveness or productivity in small-medium sized manufacturing enterprises.
Keywords
Supervisor Trust; Organizational Trust; Organizational Citizenship Behavior(OCB);
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Times Cited By KSCI : 2  (Citation Analysis)
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