• Journal of Information Technology Applications and Management
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• 제25권4호
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• pp.171-184
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• 2018

Social media has been integrated into a part of travel industry. Subsequently, it has influenced tourists' travel behavior. Prior studies claim that individuals have different behaviors regarding the use of social media for travel purposes. With lack of studies focusing on age group, the objective of this study is to determine whether there is a difference in the motivation among three generations in using social media for the sake of sharing travel experiences. Finding shows that all generations use social media with similar motivation for travel purposes. They have high motivation in obtaining travel information before the trip and in sharing memorable travel experiences through social media. They also wanted to keep such information as personal document during and after the traveling.

• 한국HCI학회:학술대회논문집
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• 한국HCI학회 2009년도 학술대회
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• pp.1321-1329
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• 2009

웹 기술의 발달은 블로그나 YouTube 와 같은 컨텐츠를 통해 다른 사용자들과 의견이나 관점, 경험들을 공유할 수 있는 서비스를 등장하게 하였다. 이와 같은 정보의 공유와 소통을 촉진시키는 온라인 서비스들을 소셜미디어라고 한다. 최근 이러한 서비스들의 폭발적인 성장은 사회적 동물인 사용자들이 그 특유의 사회성을 온라인에서도 보여주고 있음을 시사한다. 본 연구는 정보의 공유와 참여가 핵심인 소셜미디어에서 새로운 관계 형성이 공유와 참여 행위에 어떠한 영향 관계를 형성하고 있는지 탐색적으로 알아보았다. 이를 위해 실제 사용환경에서 다른 사용자와의 관계 형성을 관찰할 수 있는 사용자 다이어리 조사 방법론(Diary study method)을 실시하였으며, 심층 인터뷰(In-depth interview)를 통해 관계 형성에 필요한 요인 도출과 새롭게 형성된 약한 관계가 참여와 공유행위에 어떠한 영향을 주고 있는지를 알아보았다.

• 디지털산업정보학회논문지
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• 제15권4호
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• pp.213-225
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• 2019

Privacy paradox is a paradoxical behavior that provides personal information even though you are concerned about privacy. Social media users are also often concerned about their personal information exposure. It is even reluctant to describe personal information in profile. However, some users describe their personal information in detail on their profile, provide it freely when others request it, or post their own personal information. The survey was conducted using Google Docs centered on Facebook users. Structural equation model analysis was used for hypothesis testing. As an independent variable, we use personal information infringement experiences. As a mediator, we use privacy indifference, privacy concern, and the relationship with the act of providing personal information. Social media users have become increasingly aware of the fact that they can not distinguish between the real world and online world by strengthening their image and enhancing their image in the process of strengthening ties, sharing lots of information and enjoying themselves through various relationships. Therefore, despite the high degree of privacy indifference and high degree of privacy concern, the phenomenon of privacy paradox is also present in social media.

• 한국정보시스템학회지:정보시스템연구
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• 제22권1호
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• pp.117-143
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• 2013

Social media have been rapidly and widely adopted in various areas, and tourism industry can be one of potential growing areas. Tourist and travelers would like to share their photos and stories as well as find others' experiences. People are doing their activities through social media. Regarding relaxing entertainments, information sharing, escapism, social interaction, tourism activities are being paid attention by majority of users in social media. However, Although people have various motivation for using social media, academically researchers have not actively studied on the phenomenon arising from tourism industry. Therefore, this study aims to the reasons for tourism information searching motivational factors of social media that influence perceived value and its consequences such like before-searching, during-searching, and after-searching and divided social media into two types according to the level of social presence, and then empirically verified them. Antecedent variables divided into benefits including perceived usefulness and information quality and sacrifices including complexity and perceived effort. Our analysis results show that both of dimensions had the greatest effect on perceived value of social media use, which affect the consequences.

• 유통과학연구
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• 제14권10호
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• pp.165-178
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• 2016

Purpose - This study aims to empirically verify the impact of media richness, social presence, and prior life satisfaction on various continual usage or withdrawal behaviors of SNS users via both a positive path of satisfaction and a negative path of relative deprivation. By identifying these causal paths, we observe dynamic interactions of SNS user psychology in a balanced view, and provide some implications about design principles for SNS providers. Research design, data, and methodology - We developed 16 hypothesis based on media richness theory, social presence theory, social comparison theory, the literature about relative deprivation, and the literature about the various reactions of IS users. The rich SNS media, social presence recognition among peer SNS users, and prior life satisfaction could generate positive experience, attitude, and virtuous behavioral intentions among SNS users. At the same time, rich media, low social presence, and low prior life satisfaction could generate relative deprivation and could increase withdrawal behavioral intentions such as refusal to provide information, misrepresentation of information, and removal of uploaded information in SNS. Scenario surveys were conducted to collect data from potential SNS users. Data from 357 surveys were collected and analyzed through a PLS algorithm to test the hypotheses. Results - Media richness, social presence, and prior life satisfaction could significantly increase perceived enjoyment, satisfaction, and behavioral intention of continual usage and knowledge sharing. They also could significantly decrease refusal and misrepresentation intention. Relative deprivation is significantly decreased only by prior life satisfaction. Relative deprivation could not significantly decrease satisfaction, but it could significantly increase misrepresentation and removal intention, which could be regarded as information distortion intention. Conclusions - SNS providers should focus on developing rich media and social presence support because these two variables could impact the positive experiences of SNS users. Moreover, the positive experiences could heavily influence SNS user behavior. Some management is needed to prevent relative deprivation and its consequences of misrepresentation and removal intention. SNS providers should prevent SNS users from excessive image misrepresentation and removal as this information distortion could be the source of relative deprivation.

• Journal of Information Science Theory and Practice
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• 제7권4호
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• pp.45-55
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• 2019

Currently there are many groups of Indonesian faculty members on social media. This research aims to find out the information behavior of Indonesian faculty members on social media, especially on Facebook, Telegram, and WhatsApp. The focus of this research is in-depth understanding of the needs, search, organization, and use of information by Indonesian faculty members on social media. This research is qualitative research using a virtual ethnographic approach. The research data was obtained through participatory observation, in-depth interviews, and a literature review. The selection of informants was done by purposive sampling, while triangulation was done by data sources and theories triangulation. The results showed that the information behavior of Indonesian faculty members on social media began with the need for information, choosing social media, choosing and entering into one or several groups, sharing information, and discussing in a group. Some faculty members keep the information, and some choose to ask when they need the information, even though the information has been discussed. The information obtained is used when they need it, and they usually share their experiences with other group members.

• 한국정보통신학회:학술대회논문집
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• 한국정보통신학회 2013년도 추계학술대회
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• pp.591-594
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• 2013

본 연구는 가장 일상적인 미디어 행위로 볼 수 있는 텔레비전 시청이 OTT서비스로 인해 어떠한 변화를 맞고 있는지를 탐색하는 것이다. OTT 서비스를 분석하고 이용자들을 관찰하여 기존의 시청행위와 어떤 차이를 갖는지 알아보았다. 연구결과, 즉시적이고 동시적인 소셜시청(social viewing), 정보공유에 의한 채널 잽핑(channel zapping), 멀티시청(multi viewing), 시청 공간의 탈맥락화로 OTT서비스 시청경험 특성을 설명할 수 있었다. 구체적으로 텔레비전 콘텐츠 시청은 가족단위 시청에서 개인화 된 행위로 바뀌었고, 타인과 텍스트와 이미지를 통해 시청과 동시에 이야기를 주고받는 소셜시청(social viewing) 행태가 이른바 '목적형 시청'(lean forward)일 경우 심화됨을 관찰할 수 있었다. 특히 해당 콘텐츠에 대한 내용과 평가를 SNS를 통해 시청자간에 공유하면서 OTT서비스를 실시간으로 이용하는 것이 자연스러운 시청행위가 되고 있음을 알 수 있었다.

• 감성과학
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• 제24권4호
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• pp.79-90
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• 2021

Consumers have an increasingly active role in the marketing cycle, using social media channels to create, distribute, and consume digital content. In this context, this paper investigates the impact of user- and marketer-generated content on consumer purchase intentions and the approach to designing an effective social media marketing platform. Referencing a literature review of social media marketing and consumer purchase intentions, a case study of the social media-marketing platform, 0.8L, was undertaken using both qualitative and quantitative results through content analysis and a participatory survey. First, about 450 consumer reviews for ten sunscreen products posted on the 0.8L platform were compared with products' marketer-generated content. Next, 55 subjects participated in a survey regarding purchase intentions toward moisturizing creams on the 0.8L platform. The results indicated that user-generated content (i.e., texts and photos) provided more personal experiences of the product usage process, whereas marketers focused on distinctive product photos and features. Moreover, customer reviews (particularly high volume and narrative format) had more impact on purchase decisions than marketer information in the online cosmetics market. Real users' honest reviews (both positive and negative) were found to aid companies' prompt and straightforward assessment of newly released products. In addition to the importance of customer-driven marketing practices, distinctive user experience design features of a competitive social media-marketing platform are identified to facilitate the creation and sharing of sincere customer reviews that resonate with potential buyers.

• International Journal of Knowledge Content Development & Technology
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• 제11권4호
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• pp.7-34
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• 2021

The purpose of the study was to explore the uses and gratification of social media among first-year student groups at a satellite campus of a public university in Ghana. The study employed a descriptive survey design. The study involved all 1061 first-year university students in six academic departments of the College. A total of 680 (64%) participants returned validly completed copies of the questionnaire. Descriptive statistics and thematic analysis were employed for data analysis. The findings indicate that WhatsApp was the most popular application for social media groups, while a need for information-sharing, peer-tutoring and learning, and finding and keeping friends were the primary motivations for joining social media groups. First-year students are involved mainly in reactive activities, as most engage when solving an academic assignment through group discussions. Though challenges persist, such as posting of unwanted images, inadequate participation, and ineffective and irrelevant communication, most are willing to continue their social media groups' membership in the long term. This study provides valuable insight into transitioning students' lived experiences on social media from the group perspective. These insights are valuable conceptually and practically to academic counsellors, librarians and student affairs officers who are expected to provide on-going education on (social) media literacy to first-year students to enhance the adjustment process. The study is the first of its kind in Ghana that investigates social media group participants' exit intentions.

• 디지털융복합연구
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• 제11권3호
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• pp.127-138
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• 2013

소셜네트워크 시대가 도래하였다. 소셜미디어는 자신의 생각이나 의견, 경험 등을 서로 공유하고 참여하기 위해 개방된 미디어를 뜻한다. 이러한 소셜미디어는 기존의 미디어를 대체할만큼 위협적이며, 새로운 소통도구로서도 각광을 받고 있다. 글로벌 시대에서는 국가이미지가 국가의 새로운 경쟁력의 원천으로 인식되고 있다. 이에 본 연구에서는 소셜미디어의 활용수준이 국가이미지에 어떠한 영향을 미치는가를 분석하고자 하며, 소셜미디어의 활용수준을 활용량과 활용범위로 나누어서 분석을 하였다. 또한 국가이미지를 구성하는 요소들이 구매의도에 어떠한 영향을 주는지 분석을 하였다. 분석결과, 활용량은 국가이미지, 국민이미지, 정치이미지에 영향을 미치고 활용범위는 경제이미지, 국민이미지, 정치이미지에 유의한 영향을 미치는 것으로 나타났다.