• Asia Marketing Journal
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• v.25 no.4
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• pp.194-206
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• 2024

The study aimed to analyze jay-customer behavior's impact on service industry employees' job stress to understand the importance of personnel management. Additionally, it aimed to identify strategies for managing job stress by examining perceived organizational support's moderating effects. The results show that the subdimensions of jay-customer behavior (i.e., verbal aggression, physical aggression, and sexual harassment) positively influenced employees' job stress. Second, job stress acts as a mediator between customer verbal and physical aggression and customer orientation, but not between customer sexual harassment and customer orientation. Third, organizational support had a moderating effect on the association between customer verbal aggression and job stress. This study demonstrates how jay-customer behavior negatively affects employees and threatens their well-being. It not only enriches the research on jay-customer behavior but also provides implications for service companies toward developing internal marketing strategies for enhancing employee happiness and fostering customer orientation.

• Women's Health Nursing
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• v.19 no.3
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• pp.166-175
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• 2013

Purpose: The purpose of this study was to identify the factors influencing sexual assertiveness in dating college students. Methods: With a cross-sectional survey design, 468 college students who have had dating experiences were recruited and answered questionnaires. Data were analyzed using t-test, ANOVA with Scheffe? test, Pearson's correlation coefficients, and multiple regression. Results: The sexual assertiveness of college students showed significant results: positive correlations with self-assertiveness and negative correlations with traditional sexual attitude, gender role stereotypes. Significant predictors of sexual assertiveness were traditional sexual attitude, gender role stereotypes, and self-assertiveness. These variables explained 37% of the variance in sexual assertiveness. Conclusion: Findings suggest that it is important to identify and improve communication patterns in relation to sexual assertiveness. There is a need for sex education programs for college students that are relevant and effective.

• Korean Journal of Human Ecology
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• v.6 no.2
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• pp.41-48
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• 2003

The purpose of this research was to analyze the sexual discrimination level of woman employee in hotel industry. This research was based on a survey. The survey was conducted on 130 individuals who were working in hotels in Seoul. With collected data, regression analysts, T-Test and analysis of variances were utilized using SAS program. The results showed that there were no evidences of sexual discrimination among tile individuals' educational levels and the departments. Whereas, there were evidences of sexual discrimination, sexual harassment. discrimination against employment, and workload among the position levels within a corporation. Finally. the analysis showed that there were sexual discrimination in a promotion policy. retirement policy. workload. and employment during employment period. However, there were no evidences of sexual discrimination in ether areas.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.18 no.2
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• pp.484-492
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• 2017

This study assessed female occupational therapist job stress and musculoskeletal pain, and examines the problems caused by sexual harassment, family, and marriage policy. The results provide information to improve work environments, reduce job stress, yield data needed for sexual harassment prevention education, examine women occupational therapists' economic activities, and broadly improve the quality of life through participation. The study subjects were currently employed female occupational therapists. Initially 200 subjects were recruited, of whom 185 returned the study questionnaire. Questions addressing job stress included, 'There are times when one feels that the salary is worth less than the job effort', 'Feel tired due to work.', 'That it is time to pay attention to other therapy.', answered positively in that order. Musculoskeletal pain in the wrist and hand (90%), shoulder (86%), neck (69.7%) and waist (68.6%) were the order of the wrist and hand (63%), shoulder (62.2%) and waist (51.9%) pain resulted in interference with daily life. Verbal harassment was reported by 71.4% and 48.6% reported physical and visual harassment. The most common topics in workplace relations were 'Must choose whether to focus on the individual or work (61.1%).', 'Need for understanding and someone who can share their feelings (54.6%).', and 'Colleagues are willing to listen to my story (73%)'.

• Journal of Korean Society of Occupational and Environmental Hygiene
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• v.25 no.2
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• pp.211-219
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• 2015

Objectives: We aimed to examine the association between experience of workplace violence and musculoskeletal pain among wage workers in South Korea. Methods: We analyzed a cross-sectional survey of 29,601 wage workers from the third wave Korean Working Conditions Survey in 2011. Experience of workplace violence was assessed through three questions, "Over the past 12 months, have you ever experienced: (1) physical violence, (2) bullying, or (3) sexual harassment at workplace?" Musculoskeletal pain was measured using the three questions, "Over the past 12 months, have you ever experienced: (1) low back pain, or (2) upper limb pain(i.e. shoulder, neck, and arm), or (3) lower limb pain(i.e. hip, leg, knee, and foot)?" Wage workers could answer 'Yes' or 'No' to each of the three questions. Multivariate negative binomial regression was applied to examine the association between workplace violence and musculoskeletal pain after adjusting for confounders including self-reported physical work factors. All analyses were performed using STATA/SE version 13.0. Results: Physical violence was associated with low back pain(PR: 2.16, 95% CI: 1.77, 2.65), upper(PR: 1.65, 95% CI: 1.45, 1.88) and lower limb pain(PR: 1.81, 95% CI: 1.52, 2.15) among male wage workers whereas it was related to upper(PR: 1.86, 95% CI: 1.53, 2.26) and lower limb pain(PR: 2.95, 95% CI: 2.47, 3.53) among female wage workers. Significant association was observed between sexual harassment and upper(PR: 1.25, 95% CI: 1.01, 1.56) and lower limb pain(PR: 2.41, 95% CI: 1.97, 2.93) among female wage workers whereas the association was only significant in the analysis with lower limb pain(PR: 1.87, 95% CI: 1.17, 2.97) among male wage workers. Bullying was associated only with lower limb pains among both male(PR: 1.77, 95% CI: 1.32, 2.37) and female(PR: 2.10, 95% CI: 1.69, 2.61) wage workers. Conclusions: This study found that experience of workplace violence, particularly physical violence and sexual harassment, was associated with musculoskeletal pain among Korean wage workers.

• Women's Health Nursing
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• v.16 no.3
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• pp.266-275
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• 2010

Purpose: This study was conducted to identify the factors influencing the experience of sexual violence victims while dating as College Students. Methods: With a correlational survey design, data was collected by self-report questionnaires from 560 college students who had reported sexual violence during a date. The data was analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients, and stepwise multiple regression. Results: College students while on date who reported sexual violence showed a significantly negative correlation with self-esteem, dating sexual assault recognition, sexual assertiveness, and significantly positive correlations with the gender role stereotypes, sexual violence permissiveness, date sexual violence inflictions, and family violence. A combination of date sexual violence inflictions, self-esteem, sexual violence permissiveness, sexual assertiveness all accounted for 41% of the variance in date sexual violence among college students. Conclusion: Self-esteem and sexual assertiveness must be progressively uplifted in order to prevent date sexual violence. A specific program established to reduce sexual violence permissiveness would be useful in order to reduce the number of sexual violence victims for college students who are dating.

• Korean Journal of Health Education and Promotion
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• v.27 no.3
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• pp.75-84
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• 2010

Objectives: This study investigates factors influencing the perpetrations of sexual violence while dating among college students. Methods: With a correlational survey design, a self-report survey was conducted and collected 1,132 responses from college students with dating experiences. Methods including descriptive statistics, t-test, ANOVA, pearson correlation coefficients, and multiple regression were used to analyze data. Results: Compared to college students with no perpetrations of sexual violence, college students with perpetrations of sexual violence had significantly higher scores in father's violence, mother's violence, gender role stereotype, and sexual violence permissiveness. On the other hand they had significantly lower scores in sexual assault recognition than the compared group. A multiple regression model result forecasted parents' violence, sexual assault recognition, sexual violence permissiveness, and gender as prediction indicators of perpetrations of sexual violence. Conclusion: To prevent sexual violence while dating, domestic violence should be decreased through parents education and counseling from childhood. High-risk groups should be detected by surveying socio-psychological variables including experience of domestic violence, sexual assault recognition, and sexual violence permissiveness. It need to develop and implement sexual violence prevention programs to accurately inform and aware sexual violence.

• Korean Journal of Adult Nursing
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• v.25 no.5
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• pp.585-595
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• 2013

Purpose: This study aimed to identify if participating in a sexual education program, influences knowledge, and healthcare attitude among attitudes of nurse clinicians in Korea. Methods: A cross-sectional study was conducted with 210 Korean nurse clinicians. Data were collected through self-reported questionnaires from July to August, 2011 from five hospitals in S and I cities. Data were analyzed using t-test, Pearson correlations, and multiple linear regression with SPSS/WIN 21.0. Results: This study reported that the majority of nurse clinicians had attended sexual programs about sexual harassment, reproductive system and function. There were significant correlations between experience of attending sexual education(r=.32, p=.003) and sexual knowledge(r=.14, p=.047) with sexual healthcare attitude. Sexual education on the job(${\beta}=.13$, p=.004), supplementary sexual education(${\beta}=.17$, p=.009), sexual knowledge(${\beta}=.16$, p=.048), and obstetrics and gynecology department carrier(${\beta}=.29$, p<.001) explained 14.0% of sexual healthcare attitude. Conclusion: This study's results demonstrate that advanced and continuous sexual health program is necessary for nurse clinicians. Proper sexual knowledge and positive attitude may promote nursing intervention and counseling concerning patients' sexual problems.

• Journal of Digital Convergence
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• v.18 no.7
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• pp.357-368
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• 2020

This study identifies the aspects and characteristics of 'Digital Sexual Crimes' that changed rapidly in recent years. It has identified the so-called "Telegram sexual harassment and exploitation" incident on the front page. We also want to analyze this and draw up policy suggestions that can help prepare social measures. In the wake of the Telegram sexual exploitation scandal, The National Assembly is quickly proposing related bills. However, the reality is that even a clear concept and definition of "Digital sexual Crimes" have not been made yet. The effective support system for victims is also insufficient. Therefore, this paper examines the definition and concept of child sexual exploitation and harassment. We will look at the features, causes, and conditions. In addition, it will examine the current status of Digital Sexual Crimes distribution and deletion of domestic, foreign platforms. Major foreign countries, including the U. S. A. refer to cases in which big data and artificial intelligence technologies are actively used to protect victims and track perpetrators.

• 대한예방의학회:학술대회논문집
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• 2002.10a
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• pp.532-532
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• 2002