• Title/Summary/Keyword: Service use

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The Net Generation Debate: Unpacking Individual Perceptions and Lived Experiences toward Technology Use in Education

  • CHOI, Hyungshin;SO, Hyo-Jeong
    • Educational Technology International
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    • v.13 no.2
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    • pp.257-281
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    • 2012
  • This study aims to examine individual perceptions and lived experiences of the Net generation of student teachers and the previous generation of teachers about their technology use in education. The participants of this study include 106 pre-service teachers and 50 in-service teachers from one teacher education university in Korea. Employing a mixed methodology, we first empirically examined the participants' perceptions toward multiple variables related to technology use in education, namely (a) past ICT experiences in schools, (b) personal computer use, (c) constructivist belief, (d) computer efficacy, (e) attitude toward computer in education, and (f) prospective computer use. In addition, we conducted face-to-face interviews with selected participants for the in-depth investigation of their lived experiences about technology use, beliefs, and attitude. Results indicate that there are significant differences between in-service and pre-service teachers in their prior experiences with technology in schools. However, the pre-service and in-service teachers did not differ significantly in their beliefs, attitude and other technology-related variables, which may indicate the danger of generational determinism in the Net Generation debate. The analysis of interview narratives revealed two major themes about the interplay of one's agency and structural changes in the participants' lived experiences with technology use in education: (a) transition from negative past experiences to opportunities for positive computer use, and (b) attitudes formation and change through apprenticeship experiences and structural influences. In conclusion, this study suggests that the Net Generation debate should move beyond dichotomous or techno-centric thinking. There is a critical need to pay more attention to develop deeper understandings of the fundamental diversity existing within the generation itself. Implications for teacher education are also discussed.

A Study on 5G Service Methods by using BOCR Model and ANP

  • Song, Inkuk
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.16 no.10
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    • pp.3299-3312
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    • 2022
  • Recently, South Korea preferentially allocated frequencies to build 5G networks as a core competitiveness of the 4th Industrial Revolution. Although the government recognize the importance of 5G construction and preoccupation, network operators have limited to some services, testing the possibility of practical use of 5G. They hesitated to actively build and to carry out the service of a complete 5G network. While 5G is being developed and standardized like this, no one is sure of this step exactly what 5G will be. Thus, following research questions are asked by various stakeholders of 5G market: What is an ideal service providing method for the practical use of 5th generation mobile network? And what are the critical elements to be considered when selecting the service providing method? Therefore, the study aims to investigate 5G service providing issues and elements to be considered and to provide most appropriate service providing method for the practical use of 5G. The results identify that 'Specialized Service' is most appropriate method at the aspects of benefit and opportunity as well as the aspect of risk. In addition, the outcomes imply that the experts replying to the survey not only expect the expansion of emerging market, but also concern the social risk and cost. Since the study dealt with economic, social and business issues in providing 5G service, it might contribute not only to practical research, but also to academic research regarding 5G service method.

A Framework for E-Government Based-on Web Service

  • Hu, Hua-Liang
    • 한국디지털정책학회:학술대회논문집
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    • 2004.11a
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    • pp.247-256
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    • 2004
  • The modern government's role: As an enterprise (To be efficient and effective.); as a service and information provider (government processes that are unique to government). The modern government's role demand interoperation. The Web services architecture is based upon the interactions among three components: Service provider, service broker and service requestor. Service broker is sometimes referred to as service registry. The interactions involve publish, find and bind operations. The paper introduces the concept of web services as a way to realize interoperation between distributed applications. The paper addresses interoperation between e-government and citizen. The motivation of this work was to determine the potentials of the Web services technology for an interoperability infrastructure for e-government. In many countries, the traditional governments have many problems that stem from both insufficient and improper use of ICT. "Insufficient use" refers to the traditional means such as manual archiving systems. "Improper use", on the other hand, refers to the lack of an interoperability infrastructure within and among the government agencies. In this work.

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The Relationship of the Service Quality, Customer Satisfaction and Re-use Intention in Golf Culb (골프장 서비스품질, 고객만족과 재이용 의도간의 관계)

  • Lee Sang Suk
    • Journal of Korean Society for Quality Management
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    • v.32 no.3
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    • pp.10-28
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    • 2004
  • This research analysed the Interaction which focus on service quality perception, customer satisfaction, re-use intention in the golf club. First of all, we review the existing literature on measurement of service quality and management. As a result of this review and survey of the employer in golf club, thirteen factors emerged as important to the service management of the golf club; Reservation and Access(RSNA), Golf Course and Convenience Facilities(GCNF), Personal Services(PSER) and After Services(ASER). The structural equation model was utilized for analyzing the influence of service quality factors upon the customer satisfaction and re-use intention. Results show that service quality factors have a statistically significant impact on the customer satisfaction of the golf club. RSNA and GCNF investigated the factors influencing on the satisfaction degree of the customers. But the GCNF and PSER were not significant. Especially, GCNF factors directly influenced on the customer satisfaction and also indirectly impact on the intention of using again.

Pre-service Elementary School Teacher's Perception of Science Curriculum Use in Korea and Japan (한국과 일본의 초등 예비 교사의 과학과 교육 과정 운영에 대한 인식 비교 연구)

  • Kim, Jae-Young
    • Journal of Korean Elementary Science Education
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    • v.28 no.4
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    • pp.373-381
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    • 2009
  • This study investigated pre-service elementary school teacher's perception of science curriculum use in Korea and Japan. Ninety four pre-service elementary teachers in Korea and fifty three pre-service elementary teachers in Japan are participated in this study. As the result, four patterns were revealed. First, science isn't perceived as an important or interesting subject by the pre-service elementary teachers in both countries. Second, the perception of Korean pre-service teachers about the objectives of science subject is relatively negative. Third, in the case of Korea, the perception about the effectiveness of science subject content and level, and the amount of learning is shown to be more negative than those of Japan. Finally, in both countries, the science majors and the non-science majors have negative perceptions about the inclusion of the perspectives and methods of assessment and the preparation of teaching and learning plan in curriculum.

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Utilization studies of Social Network Service : Focused on Twitter (소셜 네트워크 서비스의 활용방안 연구 : 트위터를 중심으로)

  • Yook, Ji Ae;Jung, Hyung Won;Yoo, Su Mi
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.7 no.1
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    • pp.85-93
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    • 2011
  • 2010 trend of Web services is Social Network Service. What does Social Network Service are like this? What could really be used? I also take advantage of future can I do? To elicit answers to the question of Social Network Service and the overall status of the root is used in the case Learn about the current utilization plan after the proposed research. The use of practices being applied to Social Network Service, the three theories were derived positive and negative aspects. Research based on more than the utilization of Social Network Service to build a social safety net to take advantage and use of learning aids were divided into suggestions. Utilized for building a social safety net, and when the reported channel to channel, the use of learning aids to learning that one day, one-on learning by applying the proposed total of four kinds of utilization.

An Empirical Study on the Relative Effectiveness of 3.5 Generation Mobile Service Adoption and Use Intention (3.5세대 이동통신서비스 가입의도 및 이용의도의 상대적 영향력에 관한 연구)

  • Lee, Jun Yub;Kim, Chul Hyun;Byun, Daniel
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.5 no.4
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    • pp.249-262
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    • 2009
  • HSDPA(High Speed Downlink Packet Access) service has begun nationwide network service since the year 2007 and will be leading technology in mobile service technologies in domestic. But the ARPU(Average Revenue Per Use) from HSDPA has not increased, despite of increasing in subscribers with HSDPA service. It's important to understand why the incresing subscriber with hsdp didn't cause the increasing of its usage. The purpose of this study is to examine factors affecting the intention to adopt and to use HSDPA which refer to the new 3.5 generation communication service, and we are to analyze the relation between the two intentions based on previous studies about technology acceptance.

Qualitative Analysis of the Usage Characteristics of Domestic Fine Dining Restaurant (국내 파인 다이닝 레스토랑 고객의 이용 특성 질적 분석)

  • Do, Hyun-Wook
    • Journal of the Korean Society of Food Culture
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    • v.32 no.6
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    • pp.527-533
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    • 2017
  • The purpose of this study was to investigate on the characteristics of the use of a fine dining restaurant using NVivo 11 qualitative analysis. As a result, customers using the fine dining restaurant were aware that the fine dining restaurant was a special and expensive restaurant, serving a variety of food with luxurious food, service and ingredients. The result of motivation for using the fine dining restaurant was food, specialty, atmosphere, luxury, service. Basically, it is natural to visit restaurant to eat, but it is special in using fine dining restaurant, we were able to find that it was to visit, to eat atmosphere and luxurious service and delicious food. The results of using the benefits of using a fine dinning restaurant show that the benefits of food, dining atmosphere, specialty, service, variety, and meals are high, specialty, service, variety of meals, price, delicious, newness, and timely benefits. The result of customers' use loss when using the fine dining restaurant shows the loss of food, specialty, service, price, atmosphere, variety, and luxurious. In this regard, it is estimated that customers often see losses as a result of lower than expected customers when using fine dinning restaurants. Therefore, it is thought that this research will help the establishment of differentiated marketing information for the restaurant company through continuous research on the fine dining restaurant which is recognized by the users.

A Study on the Factors Affecting the Willingness to Pay for OTT Service Users (OTT서비스이용자의 유료지불의사에 영향을 미치는 요인에 관한 연구)

  • Han, Emily;Kim, Chan-Won;Lee, Min-Kyu
    • Journal of Digital Convergence
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    • v.18 no.5
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    • pp.105-114
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    • 2020
  • This study explored the factors affecting the willingness to pay of OTT service users. The main results are as follows. First, the perceived usefulness of OTT service users has a positive effect on use satisfaction. Second, perceived playfulness of OTT service users has a positive effect on use satisfaction. Third, the perceived cost of OTT service users has a positive effect on use satisfaction. Fourth, the perceived usefulness of OTT service users has a positive effect on willingness to pay. Fifth, use satisfaction with OTT service has a positive effect on willingness to pay. In summary, the perceived usefulness, perceived playfulness, and perceived cost of OTT service users increase the satisfaction of use, and the perceived usefulness and satisfaction are the key factors for predicting the willingness to pay. This will be meaningful in that it has revealed a path to predict and explain the intention of paid users of OTT service users.

Effects of MyData Service Attributes on Intention to Use (마이데이터 서비스 속성이 이용의도에 미치는 영향)

  • Kim, Soo-Hyun
    • The Journal of the Korea Contents Association
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    • v.22 no.10
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    • pp.271-278
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    • 2022
  • MyData service integrates and manages user's personal data such as finance, credit, etc, and is expected to provide useful information to the user as personal data in various fields are gradually integrated. Discovering factors that affect the intention to use of MyData service is a very important topic for understanding that service. To this end, in this study, the attributes of the MyData service were derived, and the derived service attributes were grouped together by using factor analysis. As a result, we found four factors such as "convenience", "usefulness", "security", and "control". After that, we established our research model to analyze the causal relationship between these four factors and the intention to use of MyData service. According to the analysis results, among the factors of the MyData service attribute, "convenience", "usefulness", and "control" had a significant effect, and "security" did not have a significant effect. In particular, it was confirmed that "control" had the greatest influence on the intention to use. This study suggests that MyData service provider need to make users recognize they are controlling their data and develop services that provide various benefits to users.