• 제목/요약/키워드: Service system

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응급통신관리 정보시스템 구축과 ASP 활용에 관한 연구 (A Study on the Development of Emergency Medical Dispatch Information System using ASP)

  • 최근명
    • 한국응급구조학회지
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    • 제6권1호
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    • pp.27-37
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    • 2002
  • The health and medical service attracts more public attention as the economy of Korea is rapidly growing up and the standard of living is elevated. Especially, the interest and demand on the prehospital emergency medical service that consists of the important part of primary medical service that is directly related to the life of patients are gradually increased. However, as compared with other advanced countries such as America in this area, Korea actually fell behind in the utilization of IT (Information Technology) to maximize the efficiency of emergency service system as well as has a problem in the general service system. This study suggested the necessity to introduce EMD (Emergency Medical Dispatch) system that takes a great role as the core part in the prehospital emergency medical service that is not systemized in Korea yet. In addition, this study proposed the implementation model of EMD ASP system using ASP (Application Service Provider) in EMD system to flexibly deal with the change of IT and efficient implementation and integration of information system as well as to significantly reduce cost through wire/wireless high speed Internet network that is politically promoted in Korea on the basis of EMD. The system analysis and design was executed by HIPO (Hierarchy Plus Input Process Output) analysis that was the conceptual design technology for EMD information system modeling based on ASP and DFD (Data Flow Diagram). This study proposed DB table configuration and data schema to implement the application of web browser interface in EMD system through ERD(ER-Diagram) of EMD ASP system. Finally, this study described how to implement and utilize EMD information system. This study aims to facilitate the qualitative development of emergency medical service in the future as suggesting the concrete models for the implementation of high value-added prehospital emergency medical information system as applying ASP concept to EMD system of prehospital emergency medical service area.

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GML-Style Traffic And Tracking Services Based On Web GIS System

  • Kim Do-Hyun
    • 대한원격탐사학회:학술대회논문집
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    • 대한원격탐사학회 2004년도 Proceedings of ISRS 2004
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    • pp.280-282
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    • 2004
  • According as IT environment changes from client/server system to the open system based on web service technologies, the exchange of data and services between independent applications and service servers in web environment is observed Recently. In this points, it is necessary that Geographic Information Systems, Spatial Imagery Information Systems, Intelligent Transportation Systems, and Global Navigation Satellite Systems based on the location and geometry information are inter-related each other. But, the inter-relation of these systems is very difficult because of the closed system architecture, different information format, and the absence of interoperability technologies. In this Paper, we describe 4S integration system based web service technologies that accept the international standard as WFS, WCS, WRS of OGC (OpenGIS Consortium) and UDDI, SOAP, WSDL of W3C. In detail, we study the system architecture design and implementation of traffic information service, routing service, and tracing service. These services are consisting of the data schema based on XML and GML, various functions of each layered service, each server platform, and web server. Specially, we represent that GML is being applied to a wide range of location-based services, telematics, and intelligent transportation

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예약기반 서비스 시스템에서의 고객 도착 프로세스 분석 (Analysis of Customer Arrival Process in an Appointment-Based Service System)

  • 민대기
    • 한국경영과학회지
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    • 제37권2호
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    • pp.31-43
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    • 2012
  • Delivery of a good quality of service in an efficient manner requires matching the supply of capacity with customer demand. Much research has employed queueing models that analyzed the service system on the basis of independent and stationary customer arrivals. However, the appointment system, which is widely used to facilitate customer access to service in many industries including healthcare, has significant influence on the customer arrival process so that the independent and stationary assumption does not hold in an appointment-based service system. In this regard, this paper aims to propose a model for accurate illustration of the appointment-based customer arrival process. The use of the proposed model allows us to evaluate the overall system performance such as mean waiting time and service level under various appointment policies instead of conducting simulation studies.

철도서비스 향상을 위한 서비스평가체계 구축방안: 유렵의 사례분석을 중심으로 (A Study on Service Evalution System for Improving Rail Service: An Analysis of European Railway Systems)

  • 모창환
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2003년도 춘계학술대회 논문집
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    • pp.201-215
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    • 2003
  • At present, European railways in U.K., Sweden, and Belgium have taken serious efforts to improve railway services by implementing a service evaluation system. Not only do they measure the service-related performance of a railway system, but also operate an incentive system according to the results of service-related performance. This performance evaluation system can be also used to provide basic data for other policies such as fares, subsidies and track user charges etc. After the restructuring process of Korean national railways, therefore, although it is expected to face many difficulties in the future, it is desirable to implement a performance evaluation system for securing the long-term growth of Korean railway industry.

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기상정보시스템 품질요인이 이용자 만족과 사업성과에 미치는 영향 (The Effect of Weather Information System'Quality Factor on User Satisfaction and Business Performance)

  • 송광석;김규환;유한주
    • 품질경영학회지
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    • 제45권1호
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    • pp.93-116
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    • 2017
  • Purpose: The purpose of this study is to suggest a key quality factor affecting user satisfaction based on quality attribute of weather information system and additionally, a managerial implication for activating weather information service market by analyzing causal relevance between weather information system and business performance. Methods: As its method, a causal relevance of quality factor of weather information system affecting satisfaction and business performance was analyzed by using structural equation model. An enterprise utilized in analysis sample performed a survey by targeting 186 distribution/logistics and general manufacturing company. Results: It was revealed that information, service quality of weather information system exerted a significant influence on user satisfaction and it did not take a significant influence on business performance in terms of quality of information, system and service. A significant relevance between user satisfaction and business performance was strong supported. Finally, it was revealed that utilization level of weather information system had a moderating effect on business performance. Conclusion: Domestic weather information system mainly focused on information utilization based weather information system and additional service level utilizing weather information is very low in practical terms. Therefore, in order to expand domestic weather related service market, systematic market expansion strategy of providing corporate customized service and case enlargement would be required.

사이버테러를 고려한 U-Service 생존성의 정량적 평가 방안 (An Approach to a Quantitative Evaluation of U-Service Survivability Reflecting Cyber-terrorism)

  • 김성기
    • 융합보안논문지
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    • 제11권6호
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    • pp.67-72
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    • 2011
  • 유비쿼터스 서비스(U-service)를 제공하는 시스템은 서비스 생존성이 취약한 환경을 극복해야하는 네트워크 시스템이다. 네트워크 시스템의 생존성은 시스템 구성요소에 장애나 사고, 물리적 공격이 발생하더라도 시스템에 부여된 본연의 서비스를 중단 없이 제공할 수 있는 시스템 능력으로 정의하고 있다. 본 논문에서는 비잔틴 장애를 초래하는 의도적인 사이버테러가 네트워크 시스템에 가해졌을 때의 상황을 고려하여, 사용자 입장에서 서비스 생존성을 정량적으로 평가 할 수 있는 프레임워크를 제시한다. 본 논문에서는 무선 LAN 기반의 Jini 시스템을 생존성 정량화 모델의 예로 삼는다. 그리고 Jini 시스템이 제공하는 U-service의 생존성을 평가하기 위한 연속시간 마코프 모델을 제시하고 이를 토대로 사용자가 서비스에 접근할 수 없는 확률(blocking probability)로서 U-service 생존성을 평가하는 방안을 제시한다.

Synchronous 2D/3D Switching System for Service-Compatible 3DTV Broadcasting

  • Kim, Sangjin;Jeon, Taehyun
    • ETRI Journal
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    • 제36권2호
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    • pp.271-279
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    • 2014
  • This paper proposes a new broadcasting system for the service-compatible 3DTV in which the 3D service can coexist with the conventional digital TV broadcast. In the proposed system, the commercial 3DTV service can be implemented via the existing DTV channel without utilizing the dedicated 3DTV system. This 2D/3D system interworks with the conventional system and can switch to 2D or 3D service according to the broadcast programming and schedule. The system also provides a mechanism that can prevent the synchronization mismatch between left and right video streams and between the stream and the associated signaling in the 2D/3D transition periods. The picture quality measurements are carried out based on the ITU-R recommended test to check the level of quality of service provided by the proposed scheme. The conformity tests are also performed with the conventional channel and the receiver for the DTV system to confirm the feasibility of the proposed one for the commercial service.

A Design of University Information System Operation Audit Model based on ITIL V3

  • Kim, Hee-Wan;Kang, Bo-Ra;Kim, Dong-Soo;Moon, Song-Chul
    • Journal of Information Technology Applications and Management
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    • 제25권3호
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    • pp.29-41
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    • 2018
  • The purpose of constructing university information system is for improvement in diversification and throughput of information, streamlines business processes, rapid exchange of information, sharing of information, decision-making information, and securing educational facilities. Similar to business information technology system, university information system does not have a review system for sharing and overlapping investment of information. Due to the lack of project management for outsourcing and vulnerability of system suitability, system audit is absolutely needed for the university information system. This paper especially focuses on an operational phase in the audit of university information system. Additionally, we proposed operating model and checklists of the university information system based on Management Guidelines of ITIL V3 Operational and Information System. We derived the checklists of operation audit by each domain of service strategy, service design, service transition, service operation, and continual service improvement. As the result, this study appear to have more than average satisfaction the suitability results were.

A Mechanism for Configurable Network Service Chaining and Its Implementation

  • Xiong, Gang;Hu, Yuxiang;Lan, Julong;Cheng, Guozhen
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제10권8호
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    • pp.3701-3727
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    • 2016
  • Recently Service Function Chaining (SFC) is promising to innovate the network service mode in modern networks. However, a feasible implementation of SFC is still difficult due to the need to achieve functional equivalence with traditional modes without sacrificing performance or increasing network complexity. In this paper, we present a configurable network service chaining (CNSC) mechanism to provide services for network traffics in a flexible and optimal way. Firstly, we formulate the problem of network service chaining and design an effective service chain construction framework based on integrating software-defined networking (SDN) with network functions virtualization (NFV). Then, we model the service path computation problem as an integer liner optimization problem and propose an algorithm named SPCM to cooperatively combine service function instances with a network utility maximum policy. In the procedure of SPCM, we achieve the service node mapping by defining a service capacity matrix for substrate nodes, and work out the optimal link mapping policies with segment routing. Finally, the simulation results indicate that the average request acceptance ratio and resources utilization ratio can reach above 85% and 75% by our SPCM algorithm, respectively. Upon the prototype system, it is demonstrated that CNSC outperforms other approaches and can provide flexible and scalable network services.

ASP 인증제도 개발 : 사업자(서비스 환경) 인증 (Development of Certification Program for Application Service Provider : Service Provider(Service Environment) Certification)

  • 서광규
    • 산업경영시스템학회지
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    • 제29권1호
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    • pp.101-108
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    • 2006
  • The issue of using information system to ensure competitive power in the market is rising. The outsourcing methods that entrust activities of information system of companies to other expert agencies are increasing as the enterprises make a lot of efforts to put their resources to their heart of business in the process of adopting information system. Recently, ASP(Application Service Provider) as a new information technology outsourcing method appears due to the development of network technology and spreading of peculating software. ASP defines as a software leasing service which is supplied through networks instead of purchasing application software with high price. For successful implementation of ASP, it is necessary to develop a certification program to ensure safety and reliability of ASP. This paper provides the safe and reliable certification program for ASP. In order to develop it, the critical issues related to service quality and certification of ASP are identified and then evaluation methodology for the ASP certification program is proposed. This paper presents service provider(service environment) certification as the part of the ASP certification program.