• Title/Summary/Keyword: Service system

Search Result 18,881, Processing Time 0.047 seconds

The influence of service quality and using experience on royalty in home trading system (HTS) (홈트레이딩시스템 (HTS)의 서비스품질과 이용경험이 애호도에 미치는 영향)

  • Choi, Weon Geun
    • Journal of Korea Society of Digital Industry and Information Management
    • /
    • v.9 no.3
    • /
    • pp.211-221
    • /
    • 2013
  • This study investigated the effect of service quality and using experience on a royalty in a electronic commerce. Expecially, used HTS (Home Trading System of securities companies)as a online service system. HTS (Home Trading System) is a electronic commerce system of securities companies that is a most progressive tool of it. Almost securities companies are offering these typical trading system, because it is a required factor for a competitive position in their compound market. This paper made hypotheses of five cases, and collected some data through survey questionnaire for an analysis of actual proof. For attaining the object of this research, used a structure equation modeling, and found that almost paths of the research model are supported among the service quality, using experience, involvement and royalty. This study could provide academic and managerial implications in a electronic commerce business.

A Study on the Laws of Building Service System Construction (건축설비 관련법규 개선방안 연구)

  • 박종일;김세환
    • Korean Journal of Air-Conditioning and Refrigeration Engineering
    • /
    • v.15 no.1
    • /
    • pp.67-72
    • /
    • 2003
  • The aim of this paper is to investigate the laws of building service system among the laws of construction and to show alternative proposals against the problems. The result of this paper is to simplify the construction laws which will reduce construction administration complexity and to increase productivity of construction works. Among the construction laws, we must revise mechanical engineers' role because of increasing mechanical system's importance than before. Through this study the author will show the improvement of building service system technology and the quality of construction industry.

Analysis of Apartment Building Service System Flaw (공동주택 건축설비 시공개선 유형 분석)

  • Park, Jin-Kwan;Park, Jong-Il
    • Proceedings of the SAREK Conference
    • /
    • 2006.06a
    • /
    • pp.1250-1254
    • /
    • 2006
  • The aim of this paper is to analysis mechanical system flaw in apartment building service system. From this paper, most mechanical flaws are from design mistake, materials flaw, other engineering construction's negligence of construction execution and careless system operation management. Through this study, the author suggested the way to reduce mechanical flaw, during construction process from drawing survey before execution start to completion of construction.

  • PDF

Analysis of Building Service System Construction Flow (건축설비 공사 하자 사례 유형 분석 및 대책)

  • Park, Jin-Kwan;Park, Jong-Il
    • Proceedings of the SAREK Conference
    • /
    • 2006.06a
    • /
    • pp.548-553
    • /
    • 2006
  • The aim of this paper is to analysis mechanical system flaw in building service system construction. From this paper, most mechanical flaws are from design mistakes, material flaws, other engineering construction's negligence of construction execution and careless system operation managements. Through this study, the author suggested the way to reduce mechanical flaw, during construction process from drawing survey before execution start to completion of construction.

  • PDF

A Study on the Integration Method of Shared Information System Platform (공유정보 시스템 플랫폼의 통합 방안에 관한 연구)

  • Geun-Wan Park;Seung-June Hwang;Eui-Jong Hwang
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.46 no.spc
    • /
    • pp.68-78
    • /
    • 2023
  • Big data technology is being used in various fields followed by the development of information and communication technology. In the corporate and public sectors, diverse system platforms are built and operated due to the needs of users, but efficiency is low because they are built from an individual service perspective rather than an integrated service perspective. In this study, the relationship between presenting the characteristics of the type of shared information platform, the integration plan, and integration performance of the shared information system platform was analyzed. The results of the study will provide guidelines for the integration of shared information system platforms by the government and private companies in the future.

Information Security Management System on Cloud Computing Service (클라우드 컴퓨팅 서비스에 관한 정보보호관리체계)

  • Shin, Kyoung-A;Lee, Sang-Jin
    • Journal of the Korea Institute of Information Security & Cryptology
    • /
    • v.22 no.1
    • /
    • pp.155-167
    • /
    • 2012
  • Cloud computing service is a next generation IT service which has pay-per-use billing model and supports elastically provisioning IT infra according to user demand. However it has many potential threats originating from outsourcing/supporting service structure that customers 'outsource' their own data and provider 'supports' infra, platform, application services, the complexity of applied technology, resource sharing and compliance with a law, etc. In activation of Cloud service, we need objective assessment standard to ensure safety and reliability which is one of the biggest obstacles to adopt cloud service. So far information security management system has been used as a security standard for a security management and IT operation within an organization. As for Cloud computing service it needs new security management and assessment different from those of the existing in-house IT environment. In this paper, to make a Information Security Management System considering cloud characteristics key components from threat management system are drawn and all control domain of existing information security management system as a control components are included. Especially we designed service security management to support service usage in an on-line self service environment and service contract and business status.

The Empirical Study on User Factor of LBS(Location-Based Service) Application Service in Mobile (모바일 LBS(Location-Based Service)응용 서비스의 사용자요인에 대한 실증적 연구)

  • Yim, Ki-Heung;Park, Eun-A
    • Journal of Information Technology Services
    • /
    • v.6 no.3
    • /
    • pp.225-239
    • /
    • 2007
  • Mobile service is highly becoming in the limelight on information society by offering infringement problem about individual privacy or information by political and scientific interest This study is focusing on primary LBS application Mobile service that emphasize position confirmation, especially, looking for friends. The aim at this study grasps user productivity factor of LBS application Mobile service, and analyses whether some have relations with value and action determination of LBS application Mobile service. According to result, Mobile service applying position service is supported with usefulness and system quality, adaptedness. On the other hand, Usability and social effect, privacy weren't embossed by leading person. Mobile service applying position service is changed with a person who have experience looking for friend. This study has systematically analysed about LBS application service by leading person

New Service System Model According to Evolution of Service Concept (서비스 개념의 진화에 따른 신(新) 서비스 시스템 모델)

  • Lee, JeungSun;Kim, Hyunsoo
    • Journal of Service Research and Studies
    • /
    • v.7 no.2
    • /
    • pp.1-16
    • /
    • 2017
  • The service that has been recognized as both a non-productive activity and auxiliary activity of manufacturing have become the driving force of the customers' demand with the 'service' itself. The service base is expanding and evolving rapidly. It is important to look at changes in service concepts to understand service systems. Because the service system itself has a cyclic nature based on the concept of service, it can help in the study and the "how" of service by looking at changing the system according to the evolution of the service concept. The ability to organize and utilize relationships is considered to be an important factor for managers in the service economy era. However, the attention of corporate is focused on their internal capabilities and they are familiar with external resources (knowledge and competence of customers). In this case study for each type of service, we analyzed the activities of interacting service providers-consumers in service relationship, and constructed a new service system model emphasizing intangible value and long-term outcome. This study is worth re-examining the role of customers in today's service economy era and actively utilizing a new service model for business performance.

Evaluating the Performance of Housing Service Centers by NGOs in Housing Welfare Delivery System - An Implication of Collaboration with Lower Level Local Governments - (주거복지전달체계에서 주거복지센터의 활동 평가 - 기초지자체와의 협력가능성을 중심으로 -)

  • Nam, Won-Seok
    • Journal of the Korean housing association
    • /
    • v.21 no.5
    • /
    • pp.63-72
    • /
    • 2010
  • The purpose of this study is to evaluate the performance of Housing Service Centers in terms of a new attempt made by NGOs and to then determine the implication of collaboration with lower level local governments in a housing welfare delivery system. The evaluation of the performance of the Housing Service Centers focused on three aspects: the performance outcomes for three years, comparative advantages to lower level local governments, and the vulnerability as an NGO. As a result of evaluating the outcome of Housing Service Centers and comparative advantages of Housing Service Centers to the local government, it is expected that a more effective housing welfare delivery system is able to be constructed when Housing Service Centers and lower level local governments collaborate. However, fiscal vulnerability of Housing Service Centers as NGO's will restrict the sustainability of the collaboration of both organizations. Therefore, as a conclusion, this study proposed that the governments should make use of Housing Service Centers as a public policy agency and projects should be based on a contract.

The Effects of Uncontact Learning Service Quality on Major Satisfaction (비대면 교육서비스품질이 전공만족도에 미치는 영향)

  • Choi, Dong-choon
    • Journal of Venture Innovation
    • /
    • v.4 no.1
    • /
    • pp.23-38
    • /
    • 2021
  • This paper will examine the service quality of online education on service value, learning immersion, major satisfaction. The result structural equation model show that service quality of online education had a positive impact on service value. First, system convenience, system quality, interaction had a positive impact on service value. Second, System convenience, system quality, interaction had a positive impact on learning immersion Third, Online education on service value had a positive impact on Major Satisfaction. Fourth, Learning immersion had a positive impact on Major Satisfaction.