• Title/Summary/Keyword: Service selection

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Analysis of Factors Influencing on Food Supplier Selection Criteria in the Health-care Foodservice Operations (의료기관의 식자재 공급자 선정기준에 영향을 미치는 요인 분석)

  • Kim, Jeong-Ri;Choe, Seong-Gyeong;Gwak, Dong-Gyeong
    • Journal of the Korean Dietetic Association
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    • v.8 no.4
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    • pp.372-386
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    • 2002
  • The purposes of this study were to find factor which influence on the selection criteria of food supplier. Questionnaire were distributed to 52 general hospitals with more than 400 beds located in Seoul and Kyongin province, and responded questionnaires were collected from 44 dietetic departments (84.6%) and 18 purchasing departments (34.6%). The main results of this study can be summarized as follows: (1) supplier selection criteria include quality, service, cost and supplier competency. (2) With having been met with tight competition and market opening, hospitals plan a strategy to improve quality, service and they tend to have more interest in various supplier selection criteria. (3) Purchasing departments estimate more highly the rate of reflection in considering supplier selection criteria than the rate of importance about cost criteria, which reveals that purchasing departments sensitively respond to cost cutdown. (4) When selecting suppliers, a significant(p<.01) influence of stability of supplier industry environment on the selecting criteria such as the importances of quality, service, and supplier quality are recognized only after recognizing the stability of food delivery industry. Food supplier industry secures stability more quickly through major companies' participation in food distribution industry and this will reveal the importance of supplier selection criteria. (5) Suppliers which are selected by the quality criteria, service criteria, supplier quality criteria make efforts to communicate with foodservice departments, to give more proper information about substitute food, new product, and to make commitments, while suppliers which are decided by cost criteria do not establish supportive relationships with foodservice departments.

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An Enhancement of Services Selection in Web Services (웹 서비스에서 서비스의 선택의 개선)

  • Nasridinov, Aziz;Kim, Kyoungwook;Byun, Jeongyong
    • Proceedings of the Korea Information Processing Society Conference
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    • 2009.04a
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    • pp.1307-1310
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    • 2009
  • Web services provide the possibility of dynamically integrating distributed service components scattered over the Internet to fulfill sophisticated business demands. However due to today's wide variety of services offered to perform a specific task, it's essential that users are supported in the eventual selection of appropriate services. An example of web services for which selection of appropriate services will be crucial is Auto Repair Services. Selecting proper service from a variety of Auto Part Shops would be result of delivering high-quality service and minimizing Auto Repair Service customer's waiting time. Therefore, in this research to assist selecting proper service, we present Functional-Level Mediator and illustrate its usage in matching customer's and web service's goals. Five matching cases have been analyzed and results from experiment have been shown. Also, taking advantage of implementing multithreaded web services which reflects concurrent activity in the real world more naturally, we have significantly minimized customer's waiting time at Auto Repair Service.

A Trust Evaluation Model on QoS based Services Composition for IoT Environments (IoT 환경에서 QoS 기반 서비스 조합을 위한 신뢰 평가모델)

  • Kim, Yukyong
    • Journal of Software Assessment and Valuation
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    • v.15 no.2
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    • pp.85-93
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    • 2019
  • In an open, heterogeneous environment based on machine-to-machine (M2M) interactions, service selection is a critical issue and the concept of social trust can be applied to service selection so that IoT devices can make the best choice for interaction. In this paper, we propose a method for evaluating the trust level of the service and for estimating the QoS of the composite service using a profile created based on social trust relationship in IoT environment. As the service selection is made through quantitative evaluation, it is expected that the result of a more reliable service combination can be obtained.

Considering Service Factors in R&D Project Selection: Telecommunications and Broadcasting Convergence in Korea

  • Jun, Hyo-Jung;Kim, Tae-Sung;Yeon, Seung-Jun;Ha, Won-Gyu
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.36 no.6B
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    • pp.631-641
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    • 2011
  • Digital Multimedia Broadcasting (DMB) and Internet Protocol Television (IPTV) are now in commercial service, tearing down the traditional boundaries between the telecommunications and broadcasting sectors. These latest developments also hold important implications for research projects in related areas. Both telecommunications and broadcasting being fields with a strong service orientation, market demand should be the primary consideration when selecting research and development (R&D) projects in these areas. This study presents a process for selecting converged telecommunications-broadcasting technology development projects from a demand-oriented perspective, using criteria that are based on projected future demand characteristics. Aimed at increasing the efficiency of the R&D project selection process in telecommunications and broadcasting convergence, this study can point out new directions in R&D management in this field.

A Decision-making Model for Selection of Blockchain as a Service (BaaS(Blockchain as a Service) 선정을 위한 의사결정 모델)

  • Kwang-Kyu Seo
    • Journal of the Semiconductor & Display Technology
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    • v.23 no.1
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    • pp.7-11
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    • 2024
  • In the era of the 4th Industrial Revolution, new technologies such as artificial intelligence, big data, cloud, Internet of Things, and blockchain are being developed and applied to new industries. Blockchain has the characteristics of decentralization, security, and transparency, so it can serve as a core technology for developing new growth industries. Blockchain is provided as BaaS (Blockchain as a Service), but it is not easy for users who are introducing or building blockchain to choose BaaS. In this study, we identify evaluation factors and develop a decision-making model using fuzzy theory and AHP for BaaS selection. Eventually we aim to help companies choose the best BaaS and develop and commercialize blockchain-based services by developing a new decision-making model for BaaS selection.

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A Study on the Intelligent Service Selection Reasoning for Enhanced User Satisfaction : Appliance to Cloud Computing Service (사용자 만족도 향상을 위한 지능형 서비스 선정 방안에 관한 연구 : 클라우드 컴퓨팅 서비스에의 적용)

  • Shin, Dong Cheon
    • Journal of Intelligence and Information Systems
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    • v.18 no.3
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    • pp.35-51
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    • 2012
  • Cloud computing is internet-based computing where computing resources are offered over the Internet as scalable and on-demand services. In particular, in case a number of various cloud services emerge in accordance with development of internet and mobile technology, to select and provide services with which service users satisfy is one of the important issues. Most of previous works show the limitation in the degree of user satisfaction because they are based on so called concept similarity in relation to user requirements or are lack of versatility of user preferences. This paper presents cloud service selection reasoning which can be applied to the general cloud service environments including a variety of computing resource services, not limited to web services. In relation to the service environments, there are two kinds of services: atomic service and composite service. An atomic service consists of service attributes which represent the characteristics of service such as functionality, performance, or specification. A composite service can be created by composition of atomic services and other composite services. Therefore, a composite service inherits attributes of component services. On the other hand, the main participants in providing with cloud services are service users, service suppliers, and service operators. Service suppliers can register services autonomously or in accordance with the strategic collaboration with service operators. Service users submit request queries including service name and requirements to the service management system. The service management system consists of a query processor for processing user queries, a registration manager for service registration, and a selection engine for service selection reasoning. In order to enhance the degree of user satisfaction, our reasoning stands on basis of the degree of conformance to user requirements of service attributes in terms of functionality, performance, and specification of service attributes, instead of concept similarity as in ontology-based reasoning. For this we introduce so called a service attribute graph (SAG) which is generated by considering the inclusion relationship among instances of a service attribute from several perspectives like functionality, performance, and specification. Hence, SAG is a directed graph which shows the inclusion relationships among attribute instances. Since the degree of conformance is very close to the inclusion relationship, we can say the acceptability of services depends on the closeness of inclusion relationship among corresponding attribute instances. That is, the high closeness implies the high acceptability because the degree of closeness reflects the degree of conformance among attributes instances. The degree of closeness is proportional to the path length between two vertex in SAG. The shorter path length means more close inclusion relationship than longer path length, which implies the higher degree of conformance. In addition to acceptability, in this paper, other user preferences such as priority for attributes and mandatary options are reflected for the variety of user requirements. Furthermore, to consider various types of attribute like character, number, and boolean also helps to support the variety of user requirements. Finally, according to service value to price cloud services are rated and recommended to users. One of the significances of this paper is the first try to present a graph-based selection reasoning unlike other works, while considering various user preferences in relation with service attributes.

Customers' Selection Attributes and Satisfaction for Japanese Restaurants (일식 전문식당에 대한 선택 속성 및 만족도 연구)

  • Choi, Jae-Hong;Kim, Sung-Ok;Kang, Kun-Og
    • Journal of the East Asian Society of Dietary Life
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    • v.16 no.5
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    • pp.623-633
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    • 2006
  • This study surveyed the selection attributes and degree of satisfaction among Japanese restaurant customers by conducting frequency analysis on the data. Among all types of Japanese restaurants customers selected sushi bars the most (48.2%), and they considered taste (73.9%), price (34.8%), and service (22.2%) to be very important. When eating at Japanese restaurants, satisfaction differences among sanitation (p<0.05), price (p<0.05), and unique design (p<0.1) each had a significant difference with F values of 3.313, 3.208, and 2,702, respectively. factor analysis of the effect of selection attributes on Japanese restaurant performance revealed three factors; image, service, and food. Their combined satisfaction was 61.41%, and each of these three factors showed a Cronbach's ${\alpha}$ value of 0.744, 0.739, and 0.623 in the reliability analysis, respectively, thus demonstrating the overall level of reliability. Multiple regression analysis showed that increased overall satisfaction of Japanese food was related to the satisfaction levels of food and service, and not to that of surrounding satisfaction.

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The Empirical Analysis on the Performance of Inter-firm Network Management in the IT Service Firms (IT서비스 기업에서의 네트워크 경영 관련 성과 요인에 대한 실증 연구)

  • Ahn, Yeon S.
    • Journal of Information Technology Services
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    • v.10 no.1
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    • pp.47-64
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    • 2011
  • In the IT(Information Technology) service, which supply the solutions related to business management and IT, network construction and application trends, the related service business are increasing according to the enlargement of project scope and the diversity of project types as the need of service customers. In this paper, I propose the significant effect factors on the network management of IT service firms. The key findings are from the analysis result about 94 IT service firms as follows. For implementation the high performance of network management in the IT service firms, the strategic elements in the process of network construction are more conceived highly than the basic element in them. Also the perspective of project objectives are considered than the nominal perspectives in the partner selection process. The competency of partner firms', the cooperation process between the partner firms', network relation operation management and network relation structure management are the significant effect factors of network management.

A QoS-aware Service Selection Method for Configuring Web Service Composition (웹 서비스 합성 구성을 위한 QoS고려 서비스 선택 기법)

  • Yoon, Kyoung-A;Kim, Yoon-Hee
    • The KIPS Transactions:PartD
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    • v.19D no.4
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    • pp.299-306
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    • 2012
  • To fulfill the complex user requirement, composition web service comprised of existing services is considered from the efficient and reusable point of view instead of making entirely new web service. However, with the growing the number of web services which provide the same functionality but differ in quality value, the service composition becomes a decision problem on which component services should be selected such that end-to-end QoS constraints by the client and overall QoS of the composition service are satisfied. QoS of service aspects is a determinant factor for selecting the services, since the performance of the composed service is determined by the performance of the involved component web service. In this paper, hybrid genetic algorithm is presented to select component services to take part in the QoS-aware composition. The local search method is used to be combined with the genetic algorithm to improve the individuals (component service) in population as well as composed service. The paper also presents a set of experiments conducted to evaluate the efficiency of selection algorithm using the real web service data.

Analysis of the Ability of Open Inquiry Performance for Pre-service Elementary Teachers (초등 예비 교사들의 자유 탐구 수행 능력 분석)

  • Hwang, Hyun-Jung;Jhun, Young-Seok
    • Journal of Korean Elementary Science Education
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    • v.28 no.4
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    • pp.404-414
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    • 2009
  • The revised curriculum in 2007 includes open inquiry approach to increase students' interest in science and to build up creativity. So teachers and pre-service teachers should be equipped with the ability of open inquiry performance. In order to investigate pre-service teachers' readiness to perform open inquiry tasks, we analyzed reports written as homework by a group of 71 juniors in a national university of education. The investigation tool was composed of four domains: topic selection, the inquiry process, the conclusion, and reporting. Each domain had three or four sub-domains. By using the framework, four raters scored the students' inquiry reports. The findings reveal that the pre-service elementary school teachers have difficulty in the domain of 'topic selection' and the 'conclusion' compared with the other domains. Under the topic selection domain, they showed weaknesses in 'creativity' and 'scientific topic' and under the conclusion domain, they had difficulty in 'recognizing limits' and 'value of conclusion'. The finding suggests that pre-service teaching program should provide with opportunities to perform open inquiry continually.

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