• Title/Summary/Keyword: Service orientation

Search Result 589, Processing Time 0.027 seconds

Identification and Optimization of Dominant Process Parameters Affecting Mechanical Properties of FDM 3D Printed Parts (압출적층조형 공정 기반 3D 프린팅 제품 기계적 특성의 지배적 공정인자 도출 및 최적화에 관한 연구)

  • Kim, Jung Sub;Jo, Nanhyeon;Nam, Jung Soo;Lee, Sang Won
    • Transactions of the Korean Society of Mechanical Engineers A
    • /
    • v.41 no.7
    • /
    • pp.607-612
    • /
    • 2017
  • Recently, additive manufacturing (AM) technology, also known as 3D printing technology, has attracted attention as an innovative production method to fabricate functional components having complex shapes with saving materials. In particular, a fabrication of poly lactic acid (PLA) parts through a fused deposition modeling (FDM) technique has attracted much attention in the medical field. In this paper, an experimental study on the identification of dominant process parameters influencing mechanical properties of PLA parts fabricated by the FDM process is conducted, and their optimal values for maximizing the mechanical properties are obtained. Three process parameters are considered in this research, namely, layer thickness, a part orientation and in-fill. It is known that thin layer thickness, part orientation diagonal to the tension direction, and full in-fill are optimal conditions to maximize the mechanical properties.

Value orientation and the relationship between nurse′s role perception and patient′s expectation on selected routine nursing activities (간호원의 역할인식과 환자의 기대 -기본 간호역할의 가치의식을 중심으로-)

  • 한윤복;김순자;이인자
    • Journal of Korean Academy of Nursing
    • /
    • v.4 no.2
    • /
    • pp.144-158
    • /
    • 1974
  • This study was undertaken in an attempt to; 1) measure value orientation of nursing activities, 2) identify the relationship between nurse's role perception and patient's expectation, and 3) evaluate the pattern of nursing education and nursing service administration. 203 hospitalized adults and 203 professional nurses from 11 general hospitals in Seoul during the period of July to December 1973 were tested according to questionnaire based on 4 categories of clinical nursing activities, 1) physical care, 2) observation and control, 3) psycho-social care and 4) therapeutic measures. Results of the study are as follows: 1. Nurses were more concerned than patients in the physical care category. Significant difference was revealed by p<.01 level (t=2.800). Mean value score of nurses was average (2.84), and mean value score of patients was relative' y low (2.49). None of the physical care category questionnaire items were over 3.5. 2. Respondents from hospitals of total care system revealed significant difference in the physical care category by P〈.025 level. (t=2.242). Mean value score of both group were average level (nurse 2.90, patient 2.53), nurses showed higher concern. 3. Difference between nurse's role perception and patient's expectation in observation and control category was revealed non- significance by p〉0.05. level (t=1.238). Mean value score of both group revealed relatively high (nurse=3.44, patient 3.19). 4. Difference between nurse's role perception and patient〉expectation in psycho-social cart category revealed non- significance by p〉.05 level (t=0.758), Mean value score of both group revealed average level (nurse =2.71, patient =2.53), 5. Non- significant difference was noted between B. S. N. and diploma nurse's role perception in the psycho- social care category by p> 0.1 level (t=0.316). 4. Difference between nurse's role perception and patient's expectation in the rapeutic me assures category revealed non- significance by p〉0.05 level) t=0.503). Horses showed high concern by mean value score 3.56 level and patients relatively high by 3.41. All items of this category revealed very high or relatively high value score.

  • PDF

Impact social networking service characteristics and audience' relationship experiences on the degree of acceptance (소셜네트워크서비스 특성과 수용자 관계성경험이 수용의도에 미치는 영향)

  • Joung, Jin-Tak
    • Journal of Digital Convergence
    • /
    • v.15 no.4
    • /
    • pp.107-115
    • /
    • 2017
  • This study examined the SNS Factors and user awareness evaluate the relationship affect the degree of acceptance SNS. Additionally, the effect on the SNS uses the social media attributes and user relationship was confirmed what the critical factors applied. Through literature analysis, SNS characteristic factors were selected to interactivity and exchange views and usability, and relationship factors were selected the flow and attachment orientation. And these factors and verified the effect on the SNS also acceptable. It was accomplished by a regression analysis to achieve the purpose of research. results were as follows. First, the interactivity and exchange of ideas and useful characteristics had a significant impact on the SNS acceptance. Second, SNS relationship characteristic of flow and attached propensity has had a significant impact on the SNS acceptance. Third, SNS relationship factors are more influential than the SNS features a great degree of acceptance. These results will provide suggestions for necessary to have any experience as well as SNS should emphasize what characteristics you want the communicator to accommodate the height of SNS also allows the use of SNS users.

Effects of a Web-Based Korean Triage and Acuity Scale Learning Program on Triage Self-Efficacy and Triage Performance Ability for Nurses in Emergency Department (웹기반 한국형 중증도 분류 체계 학습프로그램이 응급실간호사의 중증도 분류에 대한 자기효능감 및 수행능력에 미치는 효과)

  • Kim, Hyo-Jin;Kang, Hee-Young
    • Journal of Korean Academy of Nursing
    • /
    • v.49 no.2
    • /
    • pp.171-180
    • /
    • 2019
  • Purpose: The Korean Triage and Acuity Scale (KTAS) is a tool used to classify the severity and urgency of emergency department (ED) patients, focusing on their symptoms. In consideration of the importance of the KTAS, a web-based learning program has emerged as a new mode of education; it enables ED triage nurses to access it anytime and anywhere, and according to their own learning abilities. This study aimed to develop a web-based KTAS learning program and evaluate its effects on self-efficacy and triage performance ability in ED nurses. Methods: A quasi-experimental design with a non-equivalent control group pretest-posttest was used. The conceptual framework was Bandura's self-efficacy theory. There were 30 participants in the experimental group and 29 in the control group. The experimental group attended an orientation and 4 sessions of a web-based KTAS learning program. The learning program lasted 280 minutes over five weeks, consisting of 40 minutes of orientation and four 60-minute sessions. Results: The scores of self-efficacy, triage performance ability in KTAS level, and chief complaints significantly increased in the experimental group compared to the control group. In addition, the numbers of under-triage in KTAS significantly decreased in the experimental group in comparison to the control group. Conclusion: The results suggest that the learning program was effective in improving ED nurses' level of self-efficacy and triage performance ability (KTAS level and KTAS chief complaint). Accordingly, the web-based KTAS learning program can be applied as an education intervention to improve ED nurses' triage skill.

A Study on the Development of Consultant Attitude Factors in the Field of Digital Transformation (디지털 전환 분야의 컨설턴트 태도 요소 개발에 관한 연구)

  • SangJun Jee;JungRyol Kim;Yen-Yoo You
    • Journal of Industrial Convergence
    • /
    • v.21 no.4
    • /
    • pp.1-12
    • /
    • 2023
  • The era of digital transformation is rapidly emerging in industries and academia, including finance and logistics, and the consulting market for digital transformation is also growing. According to previous studies, the need for digital transformation is also mentioned in consulting institutions. In this process, the role of consultants should be changed according to the times, and customer relationship management and attitude toward customers are emphasized. However, consulting research has the point that research on this has not been studied in depth. Therefore, the purpose of this study is to develop an element of attitude focusing on consultant attitudes in the field of digital transformation. As a result of research using literature analysis and modified Delphi techniques, 'customer orientation', achievement orientation', professional dignity', 'maintenance of expertise', and 'ethics' were found to be key attitude factors. This study is meaningful in that consultant attitude elements in the digital transformation field were explored and developed by verifying content validity, and consultants in the digital transformation field can recognize the importance of attitude and use it as a basic tool for capacity improvement.

A Comparative Study on Differences between Expectation before Contracting and Perceived Performance after Operation of Relationship Orientation among Franchise Industry Types (프랜차이즈 가맹점의 계약전 기대와 운영후 지각된 성과의 업종별 차이분석)

  • Yang, In-suk;An, Sung-Hoon;Lee, Yong-Ki
    • The Korean Journal of Franchise Management
    • /
    • v.1 no.1
    • /
    • pp.1-17
    • /
    • 2010
  • This study aims to analyze the relationship between the expectation of franchisees to their franchisers before contracting and perceived performance after actually operation. The analysis data was collected from 789 franchisees located in Seoul and Gyeonggi-do of South Korea. The findings are as followings: first, the gap between expectation of franchisees and perceived performance was negative and it becomes an necessary for franchise managers to manage the expectation of franchisees by using various effective marketing strategies. Second, the gaps were different among different franchise industrial classifications and the gap in the food-service industry is the largest.

The Mediating Effect of Self-efficacy in the Relationship between Sense of Calling and Service Quality of Personal Assistants for People with Disabilities (장애인활동지원사의 소명의식과 서비스 질의 관계에서 자기효능감의 매개효과)

  • So Yoon Lee;Young Chae Kwon
    • The Journal of the Convergence on Culture Technology
    • /
    • v.9 no.6
    • /
    • pp.657-665
    • /
    • 2023
  • Purpose : The purpose of this study is to examine the mediating effect of self-efficacy in the relationship between sense of calling and service quality of personal assistants for people with disabilities. The subjects of this study were personal assistants for people with disabilities belonging to four disability activity support organizations in K-city, Gyeongsangnam-do, and a total of 308 questionnaires were used for the final analysis. The dsta were collected from March 13, 2023 to to April 28, 2023. The collected data were analyzed by frequency analysis, Pearson's coefficents, Baron & Kenny multiple regression analysis using SPSS WIN 24.0. The results of this study are as follows. First, as a result of analyzing the correlation between sense of calling, self-efficacy, and service quality of personal assistants for people with disabilities, it was found that there was a positive correlation in all sub-variables. Second, in the relationship between sense of calling and service quality, self-efficacy was found to have a partial mediating effect. And self-efficacy was found to have a partial mediating effect in the relationship between prosocial orientation, which are sub-factors of sense of calling, and service quality. These results suggest that it is necessary to increase sense of calling and self-efficacy in order to improve the service quality of personal assistants for people with disabilities, and suggestions are made.

Direction Relation Representation and Reasoning for Indoor Service Robots (실내 서비스 로봇을 위한 방향 관계 표현과 추론)

  • Lee, Seokjun;Kim, Jonghoon;Kim, Incheol
    • Journal of KIISE
    • /
    • v.45 no.3
    • /
    • pp.211-223
    • /
    • 2018
  • In this paper, we propose a robot-centered direction relation representation and the relevant reasoning methods for indoor service robots. Many conventional works on qualitative spatial reasoning, when deciding the relative direction relation of the target object, are based on the use of position information only. These reasoning methods may infer an incorrect direction relation of the target object relative to the robot, since they do not take into consideration the heading direction of the robot itself as the base object. In this paper, we present a robot-centered direction relation representation and the reasoning methods. When deciding the relative directional relationship of target objects based on the robot in an indoor environment, the proposed methods make use of the orientation information as well as the position information of the robot. The robot-centered reasoning methods are implemented by extending the existing cone-based, matrix-based, and hybrid methods which utilized only the position information of two objects. In various experiments with both the physical Turtlebot and the simulated one, the proposed representation and reasoning methods displayed their high performance and applicability.

Current status of clinical practice and associated factors with satisfaction among students in the department of Emergency Medical Service (일부 응급구조(학)과 학생의 병원임상실습 실태 및 만족도 관련요인)

  • Choi, Sung Soo;Park, Jong;Ryu, So Yeon;Han, Mi Ah
    • The Korean Journal of Emergency Medical Services
    • /
    • v.16 no.2
    • /
    • pp.9-22
    • /
    • 2012
  • Purpose : The purpose of this study was to investigate the current status of clinical practice and associated factors with satisfaction among students in the department of emergency medical service. Methods : The study subjects were 498 students who finished clinical practice course in 9 universities. General characteristics, current status of clinical practice, frequency of some medical procedure and practice satisfaction were collected using self-administered questionnaire. The association between clinical practice and satisfaction was tested by t-test, ANOVA and multiple regression analysis. Results : Of 498 students, 257 (51.6%) subjects were male and the mean age was $22.1{\pm}2.01$. The overall satisfaction score of clinical practice was $96.76{\pm}18.04$. Male students had higher satisfaction scores than that of female. The students who were satisfied with the emergency room practice wanted to work in hospital or fire station and they had a tendency to take paramedic as their lifelong career. The students preferred to practicing in the emergency department that hire the paramedic. Conclusion : Gender, grades, future jobs, occupational views, practical places, agency orientation, departments, and educators were associated with educational satisfaction. The practice program considering the results of this study will help to increase the educational satisfaction in students of emergency medical service.

Developing core competence model for Banasurance personnel (방카슈랑스 담당자 핵심역량모델 개발)

  • Jeon, SookYoung;Kwak, WonJun;Shim, JiHyun
    • Journal of Service Research and Studies
    • /
    • v.7 no.2
    • /
    • pp.53-66
    • /
    • 2017
  • This study was conducted to develop core competence model for bancassurance personnel. Prior studies have conducted both FGI and specialist workshops to explore and define the necessary competencies for bancassurance personnel. As a result, 17 such competencies have been identified. A survey involving 105 bancassurance personnel from affiliated banks was conducted to compare perceived importance with retention levels of the aforementioned required competencies. SPSS 20.0, T-test, Borich analysis, and The Locus for Focus model were utilized to confirm education priority and for statistical analysis. The bancassurance personnel competencies that were rated as high in importance and retention were as follows: relationship building, interpersonal understanding, proactive execution of duties, and introspective self-confidence. In chronological order, the educational priorities for the required competencies were found to be as follows: professionalism, proposal capability, achievement orientation, and relationship building.