• Title/Summary/Keyword: Service for Senior Citizens

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The Study on Senior Citizens and Korean Medicine University Students' Satisfaction about Medical Service and Senior Citizens' Perception of Medical Welfare Service (의료봉사에 대한 노인과 한의대생의 만족도 및 노인의 의료복지서비스에 대한 인식 조사)

  • Ahn, Jae-hak;Chae, Woo-jung;Cho, Su-kyung;Cho, Chung-sik
    • Journal of Haehwa Medicine
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    • v.24 no.1
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    • pp.1-14
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    • 2015
  • Objectives : The purpose of this study is to examine senior citizens' perception of medical welfare service in Daejeon, and to investigate the level of Korean Medicine University students' satisfaction about medical services that they have done. Methods : We visited Daejeon city hall and Dae jeon Seo-gu community health center, and interviewed them. After that we select two population and did two different surveys. First, to investigate the current state of medical services and medical welfare in Daejeon, we select neglected class senior citizens who were serviced at social welfare center. Second, we select Daejeon Korean Medicine University student to investigate the level of satisfaction about medical services and pre-education. In first population, we random select 25 of 34 senior citizen who visits mere social welfare center. In second population, we random select 78 of 115 Korean Medicine University student who belongs to medical welfare club. Results : We found some advantages and problems in medical services. A lot of senior citizen who were serviced at social welfare center showed high level of satisfaction about medical service. But there were few citizens who knows about health & medical welfare. And most Korean Medicine University student who services medical service to neglected class senior citizens showed high level of satisfaction. Conclusion : We concluded that medical welfare for senior citizen needs more publicizing. Because result of our survey, many senior citizens showed not only low level of recognition in medical welfare service, also showed low utilization rate in public health center. And most Korean Medicine University students were satisfied with themselves about medical service that they have done, it seemed medical service gives beneficial influence to not only senior citizen but also Korean Medicine University student.

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A Study on Health Care Service Design for the Improvement of Cognitive Abilities of the Senior Citizens: Focusing on Unstructured Data Analysis (노인 인지능력 개선을 위한 헬스케어 서비스디자인 연구: 비정형 데이터 분석을 중심으로)

  • Seongho Kim;Hyeob Kim
    • Knowledge Management Research
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    • v.23 no.4
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    • pp.69-89
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    • 2022
  • As we enter a super-aged society, senior citizens' health issues are affecting a variety of fields, including medicine, economics, society, and culture. In this study, we intend to draw implications from unstructured data analysis such as text mining and social network analysis in order to apply digital health care service design for improving the cognitive ability of senior citizens. The research procedure of this study improved the service design methodology into a process suited to the analysis of unstructured data, and six steps were applied. Related keywords that exist on social media, focusing on cognitive improvement and healthcare for senior citizens, were collected and analyzed, and based on these results, the direction of healthcare service design for improving on the cognitive abilities of senior citizens was derived. The results of this study are expected to have academic and practical implications for expanding the scope of the use of big data analysis methods and improving existing healthcare service development methodologies.

Study on the User's Cognition of Public Libraries' Service for Senior Citizen : Through Survey of Senior Citizens' Welfare Center Users (공공도서관 노령자서비스에 대한 잠재이용자 인식 연구 - 대전지역 노인복지관 이용자를 중심으로 -)

  • Kim, Young-Shin
    • Journal of the Korean Society for Library and Information Science
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    • v.41 no.2
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    • pp.55-79
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    • 2007
  • As Korea enters into an aging society, the problem of information literacy against senior citizens is becoming a socioeconomic issue in Korea. Since most of the public libraries in Korea are already equipped with infrastructures for information dissemination, they may be able to solve this problem most effectively among public organizations. In this study in order to investigate senior citizen's general understanding of public library, cognizance of the programs for them. their information request levels, preferred contents, information seeking behavior, etc., 176 participants in educational programs at two senior citizens' welfare center were interviewed and surveyed with structured questionnaires. The statistical analysis of the surveyed data has shown that the senior citizen's general understanding of public library was very poor and that those under 75 years old preferred educational programs and those over 75 preferred recreational ones. Recommendations were made based on the results of the analysis.

Relationship between Self-efficacy and Living Satisfaction and Depression according to the level of Information Service Activities of the Elderly

  • Kim, Kyung-Sook
    • Journal of the Korea Society of Computer and Information
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    • v.25 no.6
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    • pp.225-230
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    • 2020
  • The purpose of this study was to present implications for empirical analysis of the structural relationship between the level of activities for senior citizens, self-efficacy, and life satisfaction and depression. In order to the survey was conducted For the elderly students who are enrolled in the Senior Citizens' Welfare Center and participating in the information service education in the G-metropolitan city. The method of data analysis was verified by the Regression and Hierarchical Regression analysis using the spss 22.0 statistical program. As a result, The level of activity for the elderly increases the level of self-efficac, The level of activity and self-efficacy of the elderly increased the level of living satisfaction of the elderly and It has been shown to lower the level of depression. Self-efficacy has been shown to have a mediating effect in the relationship between senior citizens' level of information service activities and living satisfaction and depression. Based on these analysis results, a policy measure was proposed to enhance the level of activities for senior citizens.

Health Status and Health Care Service Program Needs of Senior Welfare Center Users (노인복지관 이용자의 건강상태 및 건강관리서비스 프로그램 요구도)

  • Chong, Hyun-Chong;Sohn, Tae-Yong
    • The Korean Journal of Health Service Management
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    • v.13 no.4
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    • pp.201-214
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    • 2019
  • Objectives: The purpose of this study was to identify the needs of the senior welfare center users of the health service program, and to establish a plan to adjust the health service functions of the senior center. Methods: A survey of 2,130 users of the Gyeonggi-do Senior Welfare Center was conducted from May 28 to June 30, 2018. Results: The major results of the study are as follows. First, 66.8 percent of senior welfare center users were willing to participate in health care. The requirement for health service programs was 3.87 points out of 5 points followed by cognitive ability improvement programs, senior movement programs, and chronic disease programs in lower areas. Second, the factors affecting the needs of health care service programs of senior welfare center users had a significant impact on women; the younger the age, the better the subjective health condition; the higher the number of medical conditions, the lower the out-of-patient experience; the longer the welfare center isused, the more people are willing to participate in healthcare. Conclusions: We believe that there is a need for social service policies and management to better understand the situation of senior citizens who are demanding various services due to illness and to integrate health and welfare services.

The Design Feature of Self-work Model Senior Cohousing Projects in Denmark (덴마크 자치관리모델(Self-work Model) 노인용 코하우징의 디자인 특성)

  • 최정신
    • Journal of the Korean Home Economics Association
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    • v.41 no.4
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    • pp.1-19
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    • 2003
  • In Scandinavian countries, where the society experienced change of typical nuclear family structure and higher vocational activity rates of married women earlier than East Asian countries, cohousing scheme has been evolved as an alternative housing to reduce housework for working women, and to reduce loneliness of elderly people who stay in their own homes. They can promote active mutual relationship among residents in the community. Korean family structure has been stemmed to more like extended family, but the tendency to live independently from their married children is getting more and more common in new cohort of senior citizens who are active, healthy, economically stable and higher educated. Korea has been industrialized rather rapidly since 1970's and faces to many societal phenomena about quality of life for senior citizens. Introduction of alternative housing solution for these senior citizens is necessary in Korea. In this paper, Danish senior cohousing scheme, particularly, self-work model project is described about its design feature in accordance to site planning, common facility, and dwelling unit. Aiming to mutual support and more frequent social contacts among residents, self-work model cohousing scheme has different design concept from the service mode scheme. Information about design feature of senior cohousing was collected from the published data with drawings and from field survey to 10 exiting projects in Denmark. Of those, 5 projects were described as a case study. It, hopefully, could provide practical information for architectural design when establishment of senior cohousing schemes start in Korea in the near future.

The Effect of Service Quality and Social Support on the Users' Satisfaction of Senior Citizen Hall by Gender of the Senior Citizen (노인의 성별에 따른 서비스 질과 사회적 지지가 경로당의 이용만족도에 미치는 영향)

  • Kang, Tae Seog;Cho, Wol Cul
    • The Journal of the Korea Contents Association
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    • v.19 no.9
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    • pp.441-451
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    • 2019
  • The purpose of this study is to verify the effect of service quality and social support on users' satisfaction senior citizen hall according to the gender of the senior citizen. The research target is 309 senior citizens living in Uiwang, Gyeonggi Province, and the survey was conducted from March 1 to March 31, 2019. Data analysis was performed using the SPSS 21.0 program. The main results of this study are as follows: First, the living and residential patterns of the elderly women were investigated with a significant influence on the usability of the elderly. Second, in social support, the relationship of friends among elderly women has been statistically significantly verified for their users' satisfaction. Third, the reliability and assurance of the elderly and male in the service quality were identified as a statistically significant level. Therefore, in order to increase the users' satisfaction with the elderly as a welfare leisure facility for the elderly in the local community, it will be necessary to stabilize their living and living patterns, further activate their friendships, and provide them with a focus on reliability and assurance. Through this, the implications were presented for enhancing the users' satisfaction of senior citizens hall.

Silver Town Satisfaction with Food Service Effect on Word of Mouth - With Charged Silver Town in Gyeonggido Area - (급식 서비스 만족도가 구전에 미치는 영향 -경기 지역 유료 실버 타운을 중심으로-)

  • Shin, Mi-Kyung;Kim, Ha-Yun;Kim, Myung-Hee
    • Journal of the East Asian Society of Dietary Life
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    • v.20 no.1
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    • pp.159-165
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    • 2010
  • This study was conducted to evaluate food service satisfaction of senior citizens in three charged silver towns in Gyeonggido. Food satisfaction factors influencing the satisfaction of silver town residents' included satisfaction and word of mouth. For this study, 210 silver town residents were surveyed; however, 16 of these resident did not complete the survey. Therefore, the results of 194 survey questionnaires were analyzed. All results were conducted using the frequency, factor analysis, and regression procedure of SPSS 12.0. The determinant factors of the silver town feeding service included food service, food feeding, emotional, physical, and sensory characteristics of the senior citizens. Among these, food service, food feeding, emotional, and sensory characteristics of the respondents had a significant effect on their level of satisfaction. In addition, satisfaction of the residents was affected by word of mouth. Thus, the results of this study suggests that if the food service is well-arranged by hiring professional workers in the food service industry while considering the needs of senior citizens, feeding service can be improved. In addition, if the feeding service is focused on providing better service with more trained and educated staff members so that the clients perceive that they receive more personalized care and differentiated concern, it would be possible to enhance the relationship with customers continuously and to induce potential customers' residence in the silver town.

The Relevance of Oral Health Related Quality of Life of the Oral-Cavity for Removable Denture Satisfaction of Senior Citizens Over 65 Years of Age (65세 이상 노인의 가철성 의치만족도와 구강건강관련 삶의 질의 관련성)

  • Heo, Seong-Eun;Ji, Jae-Hoon;Yi, Sun-Chan;Heo, Jong-Hun
    • The Korean Journal of Health Service Management
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    • v.10 no.3
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    • pp.135-146
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    • 2016
  • Objectives : This study explored ways to improve the quality of life related to oral health and the oral health of senior citizens by identifying the relevance of oral health-related quality of life issues, and satisfaction with dentures in elderly 65 years of age or older. Methods : This study surveyed 220 senior citizens who are currently using dentures and 65 years of age or older living in Busan. As a result, 200 questionnaires were returned. All of these questionnaires were used in the final analysis. The method of analysis was descriptive statistics using SPSS VER. 19.0, t-test, ANOVA, Pearson correlation coefficients, and regression analysis. Results : First, when verifying the difference in the quality of the health-related life of the oral cavity in accordance with the general characteristics, only average monthly income showed a significant difference. Second, the results of the analysis for factors that affect the quality of the health -related life of the oral cavity, fixation satisfaction, and mastication satisfaction, in that order, affected the general satisfaction of the elderly. Conclusions : Dentures satisfaction and the quality of the health-related life of the oral cavity show a high correlation and causality.

AI and Public Services: Focusing on Analytics on Citizens' Perceptions of AI Speaker and Non-Contact Smart City Services in the Era of Post-Corona (AI와 공공서비스: 포스트 코로나 시대 AI 스피커 및 비대면 스마트시티 서비스 시민 인식 분석을 중심으로)

  • Kim, Byoung Joon
    • Journal of Information Technology Services
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    • v.20 no.5
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    • pp.43-54
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    • 2021
  • Currently, citizens' expectations and concerns on utilizing artificial intelligence (AI) technologies in the public sector are widening with the rapid digital transformation. Furthermore the level of global acceptance on the AI and other intelligent digital technologies is augmenting with the needs of non-face-to-face types of public services more than ever due to the unforeseen and unpredictable pandemic, COVID-19. Thus, this study intended to empirically examine what policy directions for the public should be considered to provide well-designed services as well as to promote the evidence-based public policies in terms of Al speaker technology as a non-contact smart city service. Based on the survey of senior citizens' perceptions on AI (AI Speaker technology), this study conducted structure equation modeling analyses to identify whether technology acceptance models on to the varied dependent variables such as actual use, perception, attitude, and brand royalty. The Results of the empirical analyses showed that AI increased the positive level of citizens' perception, attitude and brand royalty on non-contact public services (smart city services) which are becoming more crucial for developing AI oriented government and providing intelligent public services effectively. In addition, theoretical and practical implications are discussed for understanding the changes of public service in the post-corona.