• Journal of Korean Society for Quality Management
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• v.37 no.3
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• pp.74-82
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• 2009

This article presents a six sigma project for improving purchase conversion rate in mobile game site. The project was carried out based on DMAIC process. First, a defect rate is defined as low purchase conversion rate. In addition, 60-days purchase data was analyzed and it is shown that the defects level was 2.48 sigma level. In this study, in order to raise the sigma level, six personalization services were used in the mobile game site. Six factors were determined based on FDPM(Functional Deployment Process Map), fishbone chart, linear regression analysis, effort-performance matrix, and so on. The sigma level of defects has improved from 2.48 to 2.93.

• Journal of the Korea Society of Computer and Information
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• v.12 no.4
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• pp.137-148
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• 2007

Due to the advance of technology, the technology of various media is rapidly converged into digital technology. However, the conversion into digital radio is not achieved in korea yet. This paper is to suggest the best method of digital conversion of radio in korea by examining some conversion examples in foreign countries. In addition, the survey results on radio audience attitude is analysed by 2,000 audience samples in Korea based on the literature analysis. Radio is the unique media which have the strengths such as mobility, individuality, presence, broad coverage and instant. Most of all, radio cannot help keeping continuously the public broadcasting service in the future. So, the conversion into digital radio is crucial to sustain the competitiveness in digital media environment. This paper suggested that the digital conversion of radio broadcasting needs DRM transmission and should pursuit the policy which is distinguished between a AM and a standard FM, and between domestic broadcast and an international broadcast. Additionally, this paper proposed that we need to develop the multiple device for receiving of signal and the setting of standard technology.

• Journal of Service Research and Studies
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• v.10 no.2
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• pp.17-29
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• 2020

This study was performed to derive a modern service management model reflecting the philosophy of the new business administration. Service management as the modern business administration should be faithful to the spirit of modernity. In addition, service management must be faithful to the essence of service in service economy era. And since modern management is to manage organizations those are the central organizations of human society, it must be managed according to the common principles of the world. Management that satisfies these three management philosophy conditions is defined as modern service management. In this study, we analyzed that the existing service management framework does not meet these standards of modern management and derived an improved modern service management model. The modern service management model must be a management model that reflects the essence of intangible goods called service, it must be a management framework that reflects the modern spirit, and it must be a management model that reflects the common principles of the world required by the central organization of the modern economic society. Therefore, this study analyzed the modern spirit in addition to the service essence and the common principle of the world analyzed in the previous study, and presented a modern service management model with these three requirements. Also, examples of modern service management were presented. This study is a conceptual model, and analytical research is needed to demonstrate that this management model can consistently produce excellent management performance by strengthening empirical studies in the future.

• Journal of Korean Academy of Nursing
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• v.39 no.4
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• pp.574-583
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• 2009

Purpose: This paper analyzed alternative methods of calculating the conversion factor for nurse-midwife's delivery services in the national health insurance and estimated the optimal reimbursement level for the services. Methods: A cost accounting model and Sustainable Growth Rate (SGR) model were developed to estimate the conversion factor of Resource-Based Relative Value Scale (RBRVS) for nurse-midwife's services, depending on the scope of revenue considered in financial analysis. The data and sources from the government and the financial statements from nurse-midwife clinics were used in analysis. Results: The cost accounting model and SGR model showed a 17.6-37.9% increase and 19.0-23.6% increase, respectively, in nurse-midwife fee for delivery services in the national health insurance. The SGR model measured an overall trend of medical expenditures rather than an individual financial status of nurse-midwife clinics, and the cost analysis properly estimated the level of reimbursement for nurse-midwife's services. Conclusion: Normal vaginal delivery in nurse-midwife clinics is considered cost-effective in terms of insurance financing. Upon a declining share of health expenditures on midwife clinics, designing a reimbursement strategy for midwife's services could be an opportunity as well as a challenge when it comes to efficient resource allocation.

• Journal of information and communication convergence engineering
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• v.6 no.3
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• pp.266-269
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• 2008

Layered structure of the Korean terrestrial Digital Multimedia Broadcasting (TDMB) transmission system for multimedia broadcasting service is presented in this paper. We made a switching module which is called the Ensemble Remultiplexer. It is designed to remultiplex the Ensemble Transport Interface (ETI) for T-DMB service. This paper describes the remultiplexing process of the Ensemble Remultiplexer.

• Proceedings of the KIEE Conference
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• 2006.07d
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• pp.2105-2106
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• 2006

Currently the settlement system which is used at credit card settlement from the member store of the off-line credit card is composed of the credit card settlement terminal, the VAN company which does a settlement relay service and the credit card company. When the obstacle occurs from the credit card company, the VAN company which does a settlement relay service conducts an approval vicarious execution, but when the obstacle occurs from the VAN company, the credit card settlement service is not accomplished smoothly. The dissertation proposes the credit card settlement system which receives a settlement relay service that credit card settlement terminal uses a telegram conversion Agent from other VAN company when the VAN company obstacle occurs.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.4
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• pp.201-209
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• 2020

In this study, issues related to changes in base year, which have controversial effects on fees in service contracts, were reviewed. In this regard, sensitivity analysis was conducted on the effects of changes in base year on conversion factor by type. The benefits and disadvantages of each specific type of medical institution were examined. Main conclusions are as follows. First, changing the base year to be closer to the present time had a beneficial effect on the conversion factor of hospitals. Second, changing the base year to be closer to the current point of time had an adverse effect on the conversion factor of pharmacies and clinics and had a significant adverse effect on clinics. Third, assuming that a single conversion factor is collectively applied to all types, a favorable effect occurred in all cases when the base year was changed to be closer to the present time. Base year changes can bring about conflicts of interest between insurer and providers, and within providers. Therefore, changing the base year should be pursued upon mutual agreement on a reasonable basis for resource allocation. In addition, it is necessary to provide incentives for temporary compensation for the types of losses incurred.

• Journal of the Institute of Electronics Engineers of Korea CI
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• v.43 no.6 s.312
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• pp.60-70
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• 2006

Currently, Scalable Video Coding (SVC) is being standardized. By using scalability of SVC, QoS managed video streaming service is enabled in heterogeneous networks even with only one original bitstream. But current SVC is insufficient to dynamic video conversion for the scalability, thereby the adaptation of bitrate to meet a fluctuating network condition is limited. In this paper, we propose dynamic full-scalability conversion method for QoS adaptive video streaming in H.264/AVC SVC. To accomplish full scalability dynamic conversion, we propose corresponding bitstream extraction, encoding and decoding schemes. On the encoder, we newly insert the IDR NAL to solve the problems of spatial scalability conversion. On the extractor, we analyze the SVC bitstream to get the information which enable dynamic extraction. By using this information, real time extraction is achieved. Finally, we develop the decoder so that it can manage changing bitrate to support real time full-scalability. The experimental results showed that dynamic full-scalability conversion was verified and it was necessary for time varying network condition.

• Journal of Korean Society for Quality Management
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• v.36 no.3
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• pp.76-86
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• 2008

This paper examines when a consumer in existent telecommunication 2G applies to new telecommunication service 3G from the viewpoint of an option pricing theory. To improve telecommunication quality of service, the consumer applies to 3G. The application means an exchange of 2G for 3G with extra costs such as searching and conversion costs. Since the option to exchange is a right that the consumer can exercise or not, application to 3G is deemed an exercise of the option to exchange at most suitable value of the option. The timing to exercise the option depends on the extra costs and the additional communication benefit from new telecommunication quality of service. These affect an optimal timing to apply to 3G. The optimal applying or switching timing to 3G is when an economic value of the option to exchange is equal to an economic value of the extra costs plus the additional telecommunication quality from new telecommunication service. The option analysis used in this paper is applicable to various industries.

• Korean Management Science Review
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• v.31 no.2
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• pp.87-103
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• 2014

This study looks for the service factors influencing to conversion among the domestic telecommunication companies and finds out the effect which the switching benefit affect the customer satisfaction and the switching intention. Eight service factors of the telecommunication company such as usability, call quality, terminal quality, auxiliary service, rates, after service, application and brand image are selected and verified using the structural equation model. Auxiliary service, rates and brand image give positive (+) effects to the customer's satisfaction, but the application gives negative (-) effects to the customer's satisfaction. Switching benefit affects significantly to the switching intention, but not to the customer satisfaction. The customer satisfaction gives a positive effect to the switching intention. The telecommunication service factors influence to customer satisfaction and switching intention, and switching benefit also influences to switching intention. It was analyzed that the significant influencing service factors were a little different among the telecommunication companies.