• Title/Summary/Keyword: Service Transitions

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From Technological Transitions to Service Transitions : A Study of Attenuation Effects in IT Service Provisioning

  • Augustsson, Nils-Petter;Holmstrom, Jonny;Nilsson, Agneta
    • Journal of Information Technology Services
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    • v.14 no.2
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    • pp.337-354
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    • 2015
  • In a day and age when contemporary businesses are transformed, driven by a service-dominance logic and dependent upon IT, we need to understand how firms cope with technological adaptations and how such technological adaptations can lead to service adaptations. Drawing on a framework on technological transitions and an interpretive longitudinal case study of the services provided by a team within a large public IT firm, this article addresses the following questions : How do service transitions come about? Can we distinguish particular patterns in service transition processes? This research unveils how technological and social dimensions mutually constitute each other within development and implementation of service provisioning. The findings show how:(a) IT plays a fundamental role in service provisioning; (b) technological transitions are the necessary but insufficient preconditions for service transitions; and (c) there are attenuation effects when it comes to the move from technology transition to service transition.

AN MMAP[3]/PH/1 QUEUE WITH NEGATIVE CUSTOMERS AND DISASTERS

  • Shin, Yang-Woo
    • Bulletin of the Korean Mathematical Society
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    • v.43 no.2
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    • pp.277-292
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    • 2006
  • We consider a single-server queue with service time distribution of phase type where positive customers, negative customers and disasters arrive according to a Markovian arrival process with marked transitions (MMAP). We derive simple formulae for the stationary queue length distributions. The Laplace-Stieltjes transforms (LST's) of the sojourn time distributions under the combinations of removal policies and service disciplines are also obtained by using the absorption time distribution of a Markov chain.

A Study for IPv6 Transitions on the Home Networks (홈네트워크에서 IPv6 전환 기술 연구)

  • Park, Hae-Kyeong;Paik, E-Hyen
    • Proceedings of the Korea Information Processing Society Conference
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    • 2005.11a
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    • pp.1275-1278
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    • 2005
  • 가정 내의 정보가전기기가 네트워크로 연결돼 기기, 시간, 장소에 구애 받지 않고 서비스가 이뤄지는 유비쿼터스 디지털 홈으로 진화하기 위해, 댁내 많은 수의 단말들을 수용하고 이동성을 지원할 수 있는 IPv6 기술의 적용이 필수적으로 요구된다. 본 논문에서는 홈네트워크에서 IPv6 전환 기술을 적용하기 위한 방안 및 구조 등을 제시하고자 한다.

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Context-Driven Framework for High Level Configuration of Virtual Businesses (가상기업의 형성을 위한 컨텍스트 기반 프레임워크)

  • Lee, Kyung-Huy;Oh, Sang-Bong
    • Journal of Information Technology Applications and Management
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    • v.14 no.2
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    • pp.11-26
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    • 2007
  • In this paper we suggest a context-driven configuration model of virtual businesses to form a business network model consisting of role-based, interaction-centered business partners. The model makes use of the subcontext concept which explicitly represents actors and interactions in virtual business (VB) context. We separate actors who have capacities on tasks in a specific kind of role and actor subcontext which models requirements in specific interaction subcontext. Three kinds of actors are defined in virtual service chains, service user, service provider, and external service supporter. Interaction subcontext models a service exchange process between two actor subcontexts with consideration of context dependencies like task and quality dependencies. Each subcontext may be modeled in the form of a situation network which consists of a finite set of situation nodes and transitions. A specific situation is given in a corresponding context network of actors and interactions. It is illustrated with a simple example.

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A Study on 3-Dimensional Profilometry of Steam Generator Tube Using a New Eddy Current Probe

  • Kim, Young-Kyu;Song, Myung-Ho;Choi, Myung-Sik
    • Journal of the Korean Society for Nondestructive Testing
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    • v.30 no.3
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    • pp.225-235
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    • 2010
  • There are many types of the geometric transitions such as dent, bulge, protrusion, expansion, etc, on the inner and outer surfaces of heat exchanger tubes, steam generator tubes, and condenser tubes of nuclear power plants. Such geometric transition causes a local residual stress in heat exchanger tubes and acts as a structural factor accelerating the evolution of defects, in particular stress corrosion cracks. In the conventional eddy current test methods, the bobbin coil profilometry can provide 2-dimensional geometric information on the variation of the average inner diameter along the tube length, but the 3-dimensional distribution and the quantitative size of a local geometric transition existing in the tube cannot be measured. In this paper, a new eddy current probe, developed for the 3-dimensional profile measurement, is introduced and its superior performance is compared with that from the conventional bobbin coil profilometry for the various types of geometric transition. Also, the accuracy of the probe for the quantitative profile measurement is verified by comparing the results with that from the laser profilometry. It is expected that the new eddy current probe and techniques can be effectively used for an optimization of the tube expansion process, and the management of tubes with geometric transitions in service.

Validation of Analytical Method for Male Sex Hormone Monitoring in Urine due to the Chemical Castration (성충동약물치료 시행에 따른 소변 중 남성호르몬의 분석법 확립)

  • Jeong, Sujin;Baeck, Seungkyung;Park, Sunhye;Son, Kkonnip;Park, Yonghoon;Lee, Sangki
    • YAKHAK HOEJI
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    • v.57 no.5
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    • pp.330-336
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    • 2013
  • "The Act on Medication Treatment of Sexual Impulse of Sex Offenders" known as chemical castration has been effective since July 2011 in Korea. According to the law, monitoring of male sex hormone in urine is enforced to request National Forensic Service more than once a month after injection of medicine designed to reduce sex impulse. We established a rapid and sensitive method for the monitoring of testosterone (T) and epitestosterone (E) in human urine by liquid chromatography with tandem mass spectrometry (LC-MS/MS). Three mL of urine was pretreated by solid-phase extraction for purification and performed enzymatic hydrolysis. The pretreated samples were extracted twice with 2 ml of ethyl acetate and n-hexane (2 : 3). The separation was applied on Thermo Hypersil GOLD C18 column ($1.9{\mu}m$, $100{\times}2.1mm$). A gradient elution of methanol and water of 0.1% formic acid were used as mobile phase and the retention time was less than 10 min. LC-MS/MS system coupled with an electrospray ionization source was performed in multiple reaction monitoring mode. The transitions of the analytes executed as following: m/z $289{\rightarrow}97$, 109 for T and E, m/z $292{\rightarrow}109$ for $T-d_3$ and $E-d_3$ as internal standards. The validation results of the method were satisfactory. The limits of detection were 0.05 ng/ml and the limits of quantification were 0.1 ng/ml. This method was successfully applied to real human urine sample. The developed method will be useful for monitoring T/E ratio in urine of sex offenders.

A New Analytical Algorithm of Timed Net with Probabilities of Choices and Its Application (이벤트의 선택 확률을 고려한 시간 넷의 분석 알고리즘 및 응용)

  • Yim Jae-Geol;Joo Jae-Hun
    • Journal of the Korean Operations Research and Management Science Society
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    • v.30 no.4
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    • pp.99-115
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    • 2005
  • For an analysis of the performance of a computer system, the minimum cycle time method has been widely used. The minimum cycle time method is a mathematical technique with which we can find the minimum duration time needed to fire all the transitions at least once and coming back to the Initial marking in a timed net. A timed net is a modified version of a Petri net where a transition is associated with a delay time. In the real world, an event is associated with a probability of occurrence. However, a timed net is not equipped with any facility of specifying probability of event occurrence. Therefore, the minimum cycle time method applied on a timed net can easily overlook probabilities of occurrences of events and yield a wrong result. We are proposing 'Timed Net with Probabilities of Choices' where a transition can be associated with both delay time and a probability of occurrence. We also introduce an algorithm for minimum cycle time analysis on a 'Timed Net with Probabilities of Choices'. As an example of application, we are performing an analysis of the location based service system using 'Timed Net with Probabilities of Choices'.

Metaverse Friend Making System Design and Implement (메타버스 비대면 친구사귀기 시스템 디자인 및 구현)

  • Chung, HaeKyung;Ko, JangHyok
    • Journal of the Semiconductor & Display Technology
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    • v.20 no.3
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    • pp.97-102
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    • 2021
  • In this study, we developed the service that can efficiently making friends among college students in metaverse world. Metaverse technology has recently emerged as an important topic across the industry.' The development of virtual and augmented reality technologies, which have emerged as a new paradigm to drive the next generation of the Internet, is bringing us closer to the metaverse world. Metaverse is spreading around the gaming, entertainment, music, and content industries[1]. In particular, as non-face-to-face transitions have accelerated since the COVID-19 outbreak, lifestyles and industrial sites are rapidly changing beyond untacting to metaverseization, a three-dimensional virtual space. After discovering the needs of users through surveys and interviews, the research method added functions to the service that matched those needs. Users were pleased that they could make friends who matched their preferences and tastes, play like a game in a virtual world called metaverse, and customize their avatars to their liking. It was also very fresh to customize the goods so that they could be gifted and kept by themselves.

User Review Prioritization Analysis using Metadata

  • Neung-Hoe Kim
    • International journal of advanced smart convergence
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    • v.13 no.2
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    • pp.44-47
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    • 2024
  • With the advancement of Internet technology, online sales and purchases of products have become active. Along with this, the importance of user reviews is also being highlighted. Although user reviews are actively utilized for product sales and purchases, it is difficult to quickly and easily obtain useful information due to the abundance of user reviews. Therefore, prioritizing user reviews is a necessary service for customers that requires careful consideration. Metadata, which contains important information, can be effectively used to prioritize user reviews. However, it is crucial to select and use metadata appropriately according to the purpose. Lean Startup proposes a strategy of repeatedly correcting the problems of ideas or making early transitions to continue trying different approaches. In this paper, we propose a three-step method applying the Lean Startup process to analyze ways to prioritize user reviews using metadata: Build Priority, Measure Priority, Learn Priority.

A UPnP A/V Multimedia System using Prediction of Mobility for Mobile User (이동하는 사용자를 위한 이동성 예측을 이용하는 UPnP A/V 멀티미디어 시스템)

  • Kim, Kyung-Deok;Jung, E-Gun
    • Journal of Korea Multimedia Society
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    • v.12 no.11
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    • pp.1509-1520
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    • 2009
  • Contrary to ubiquitous environments, indoor computing environments like home network doesn't support user mobility. This paper suggests UPnP A/V multimedia system using prediction of mobility for adaption of seamless multimedia service. The multimedia system enables indoor mobile users to play multimedia contents by transferring the current session to an adjacent device automatically. The system represents users' contextual information by Five Ws and One H model, and predicts user's movements by using contextual information and transitions of locations. The prediction basically includes multiple locations so that it improves accuracy of prediction. We evaluated the suggested system using in accuracy of prediction, time for prediction, handover time for service, and the system showed that adapt ion of seamless multimedia service was enabled by using prediction of mobility on mobile user.

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