DOI QR코드

DOI QR Code

User Review Prioritization Analysis using Metadata

  • Received : 2024.04.12
  • Accepted : 2024.04.23
  • Published : 2024.06.30

Abstract

With the advancement of Internet technology, online sales and purchases of products have become active. Along with this, the importance of user reviews is also being highlighted. Although user reviews are actively utilized for product sales and purchases, it is difficult to quickly and easily obtain useful information due to the abundance of user reviews. Therefore, prioritizing user reviews is a necessary service for customers that requires careful consideration. Metadata, which contains important information, can be effectively used to prioritize user reviews. However, it is crucial to select and use metadata appropriately according to the purpose. Lean Startup proposes a strategy of repeatedly correcting the problems of ideas or making early transitions to continue trying different approaches. In this paper, we propose a three-step method applying the Lean Startup process to analyze ways to prioritize user reviews using metadata: Build Priority, Measure Priority, Learn Priority.

Keywords

Acknowledgement

This paper was supported by research funds of Kunsan National University.

References

  1. E. Wahyudi, R. Kusumaningrum, "Aspect Based Sentiment Analysis in E-Commerce User Reviews Using Latent Dirichlet Allocation (LDA) and Sentiment Lexicon," 3rd International Conference on Informatics and Computational Sciences, October 29-30, 2019. DOI: 10.1109/ICICoS48119.2019.8982522 
  2. R.K. Chaurasiya, U. Sahu, "Improving Performance of Product Recommendations Using User Reviews," 3rd International Conference and Workshops on Recent Advances and Innovations in Engineering, November 22-25, 2018. DOI: 10.1109/ICRAIE.2018.8710414 
  3. O. Alnogaithan, S. Algazlan, A. Aljuraiban, A.A. Shargabi, "Tourism Recommendation System Based on User Reviews," International Conference on Innovation and Intelligence for Informatics, Computing, and Technologies, September 22-23, 2019. DOI: 10.1109/3ICT.2019.8910312 
  4. N.H. Kim, M.S. Hwang, "Cost-Benefit based User Review Selection Method," International Journal of Advanced Smart Convergence, Vol. 12, No. 4, pp. 177-181, December 2023. DOI : 10.7236/IJASC.2023.12.4.177 
  5. E. Ries, The Lean Startup, Portfolio Penguin, 2011.