• Title/Summary/Keyword: Service Quality of Network

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Developing a Quality Prediction Model for Wireless Video Streaming Using Machine Learning Techniques

  • Alkhowaiter, Emtnan;Alsukayti, Ibrahim;Alreshoodi, Mohammed
    • International Journal of Computer Science & Network Security
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    • v.21 no.3
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    • pp.229-234
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    • 2021
  • The explosive growth of video-based services is considered as the dominant contributor to Internet traffic. Hence it is very important for video service providers to meet the quality expectations of end-users. In the past, the Quality of Service (QoS) was the key performance of networks but it considers only the network performances (e.g., bandwidth, delay, packet loss rate) which fail to give an indication of the satisfaction of users. Therefore, Quality of Experience (QoE) may allow content servers to be smarter and more efficient. This work is motivated by the inherent relationship between the QoE and the QoS. We present a no-reference (NR) prediction model based on Deep Neural Network (DNN) to predict video QoE. The DNN-based model shows a high correlation between the objective QoE measurement and QoE prediction. The performance of the proposed model was also evaluated and compared with other types of neural network architectures, and three known machine learning methodologies, the performance comparison shows that the proposed model appears as a promising way to solve the problems.

Flow-Based Admission Control Algorithm in the DiffServ-Aware ATM-Based MPLS Network

  • Lee, Gyu-Myoung;Choi, Jun-Kyun;Choi, Mun-Kee;Lee, Man-Seop;Jong, Sang-Gug
    • ETRI Journal
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    • v.24 no.1
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    • pp.43-55
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    • 2002
  • This paper proposes a flow-based admission control algorithm through an Asynchronous Transfer Mode (ATM) based Multi-Protocol Label Switching (MPLS) network for multiple service class environments of Integrated Service (IntServ) and Differentiated Service (DiffServ). We propose the Integrated Packet Scheduler to accommodate IntServ and Best Effort traffic through the DiffServ-aware MPLS core network. The numerical results of the proposed algorithm achieve reliable delay-bounded Quality of Service (QoS) performance and reduce the blocking probability of high priority service in the DiffServ model. We show the performance behaviors of IntServ traffic negotiated by end users when their packets are delivered through the DiffServ-aware MPLS core network. We also show that ATM shortcut connections are well tuned with guaranteed QoS service. We validate the proposed method by numerical analysis of its performance in such areas as throughput, end-to-end delay and path utilization.

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Effect of Professionalism of Social Workers on Service Quality : Focusing on the Mediating Effect of Social Capital (사회복지사의 전문성이 서비스 질에 미치는 영향 연구 : 사회자본의 매개효과를 중심으로)

  • Jung, Won-Hee;Choi, Jong-Il
    • The Journal of the Korea Contents Association
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    • v.18 no.7
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    • pp.350-361
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    • 2018
  • This study investigated the mediating effect of social capital between social workers' professionalism and service quality. By utilizing a convenience sampling method, a survey data form 276 social workers in Chungbuk province was analyzed. Results of descriptive statistics found that professionalism of social workers is 3.36, subtype of social capital among network being 3.43, credibility is shown for 3.67, and quality of service is confirmed for 4.00points in 5-point Likert scales. Both subtypes of social capital - network and credibility - showed mediating effects in the relations between professionalism and service quality. That is, a causal path of professionalism, social capital and service quality was confirmed by the data. Based on these results theoretical and practical implications for enhancing the level of social support and service quality of social services.

Moving From Traditional to Society 5.0: Case study by Online Transportation Business

  • MASHUR, Razak;GUNAWAN, Bata Ilyas;FITRIANY, FITRIANY;ASHOER, Muhammad;HIDAYAT, Muhammad;ADITYA, Halim Perdana Kusuma Putra
    • Journal of Distribution Science
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    • v.17 no.9
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    • pp.93-102
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    • 2019
  • Purpose - Capturing the shifting consumer behavior perspective on online transportation network performance in Indonesia, this study aims to empirically examine the impact of electronic customer relationship management (e-CRM) and e-service quality on customer e-satisfaction and e-loyalty. Research design, data, and methodology - A quantitative approach was applied, and then we determined the respondents who met the predetermined criterion by using purposive sampling method. In total, 167 online transportation customer in Indonesia participated in this electronic questionnaire survey. To tested the collected data, Partial Least Square (PLS) - (SEM) analytical tools were employed. Results and Findings - There are five hypotheses proposed in this study and state that only one hypothesis is rejected, The dominant relationship between variables in the hypothesis is shown in the variable relationship of e-service quality on e-satisfaction. CRM, Service Quality, Satisfaction and Loyalty implemented comprehensively in cyberspace provides a clear picture for academics but also for practitioners who are struggling in the service industry that specifically appoints online transportation business. The findings of this research provide both managerial and theoretical implications to maintain customer e-loyalty in online transportation network business environment in Indonesia.

Effects of the Health Support Network Project on Musculoskeletal Disorders of Females (근골격계 질환 여성의 건강지원 네트워크 사업 효과)

  • Kim, Deok-Ju;Han, Hee-Jung;Yang, Yeong-Ae
    • The Korean Journal of Health Service Management
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    • v.9 no.1
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    • pp.169-178
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    • 2015
  • This study implemented a health support network project to improve the quality of life of women with musculoskeletal disorders. These activities were intended to analyze the effects of the impact on the quality of life of women with musculoskeletal diseases, continuing to base their future needs for materials and practice so as to provide a method for this purpose. On August 19, 2013 through December, a survey of 320 people living in Seoul included 31 women with symptoms of musculoskeletal disorders. Another, 16 weeks led to a total of 127 people with housewives screened as a subjects for social support networks projects. After the research, the health support network project was implemented, and most musculoskeletal pain was reduced, depression levels were reduced, and a quality improvement was noted in health-related life activities. In particular, mental- health-related quality of life was found to increased. As incidental factors that may cause musculoskeletal disorders, marital status, living with family, low income, and a high depression index were related to low health-related quality of life. Future studies can support continued health at the local business community level rather than with smaller samples. This work can also be supported by follow-up studies to evaluate the effectiveness of program.

The Mediating Effect of Sleep Quality in the Relationship between Academic Stress and Social Network Service Addiction Tendency among Adolescents (청소년의 학업 스트레스와 소셜 네트워크 서비스(Social Network Service) 중독경향성의 관계에서 수면의 질의 매개효과)

  • Bae, Eun Sook;Kang, Hye Seung;Lee, Ha Na
    • Research in Community and Public Health Nursing
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    • v.31 no.3
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    • pp.290-299
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    • 2020
  • Purpose: The purpose of this study is to examine the mediating effect of sleep quality in the relationship between academic stress and social network service (SNS) addiction tendency among adolescents. Methods: The participants were composed of 204 high school students who were enrolled at private schools in Incheon metropolitan city. Data were collected from August 16 to September 10, 2019. The collected data were analyzed using a regression analysis, and SPSS Process Macro was used to test the mediating effect. Results: The direct effect of academic stress on SNS addiction tendency and the indirect effect of academic stress mediated with sleep quality about SNS addiction tendency were statistically significant. Conclusion: These findings suggest that positive intervention for academic stress and effective intervention program enhancing sleep quality should be provided for adolescents in order to prevent SNS addiction.

On QoS Routing and Path Establishment in the Presence of Imprecise State Information

  • Yuan, Xin;Duan, Zhenhai
    • Journal of Communications and Networks
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    • v.9 no.4
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    • pp.356-367
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    • 2007
  • In large networks, maintaining precise global network state information is impossible. The imprecise network state information has significant impacts on Quality-of-Service(QoS) routing and path establishment. In this paper, we develop analytical models for investigating the QoS routing schemes that are designed to tolerate imprecise network state information, and study the performance of various QoS routing schemes, including randomized routing, multi-path routing, and probability based routing, using both the models and simulations. We further propose a new mechanism, called local rerouting, that improves the effectiveness of QoS path establishment in the presence of imprecise global network state information. Local rerouting is orthogonal to existing schemes for dealing with imprecise state information and can be used in conjunction with them to alleviate the impacts of the imprecise information. The results of our performance study indicate that local rerouting is robust and effective.

Seamless Mobility of Heterogeneous Networks Based on Markov Decision Process

  • Preethi, G.A.;Chandrasekar, C.
    • Journal of Information Processing Systems
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    • v.11 no.4
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    • pp.616-629
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    • 2015
  • A mobile terminal will expect a number of handoffs within its call duration. In the event of a mobile call, when a mobile node moves from one cell to another, it should connect to another access point within its range. In case there is a lack of support of its own network, it must changeover to another base station. In the event of moving on to another network, quality of service parameters need to be considered. In our study we have used the Markov decision process approach for a seamless handoff as it gives the optimum results for selecting a network when compared to other multiple attribute decision making processes. We have used the network cost function for selecting the network for handoff and the connection reward function, which is based on the values of the quality of service parameters. We have also examined the constant bit rate and transmission control protocol packet delivery ratio. We used the policy iteration algorithm for determining the optimal policy. Our enhanced handoff algorithm outperforms other previous multiple attribute decision making methods.

Optimal buffer partition for provisioning QoS of wireless network

  • Phuong Nguyen Cao;Dung Le Xuan;Quan Tran Hong
    • Proceedings of the IEEK Conference
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    • summer
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    • pp.57-60
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    • 2004
  • Next generation wireless network is evolving toward IP-based network that can various provide multimedia services. A challenge in wireless mobile Internet is support of quality of service over wireless access networks. DiffServ architecture is proposed for evolving wireless mobile Internet. In this paper we propose an algorithm for optimal buffer partitioning which requires the minimal channel capacity to satisfy the QoS requirements of input traffic. We used a partitioned buffer with size B to serve a layered traffic at each DiffServ router. We consider a traffic model with a single source generates traffic having J $(J\geq2)$ quality of service (QoS) classes. QoS in this case is described by loss probability $\varepsilon_j$. for QoS class j. Traffic is admitted or rejected based on the buffer occupancy and its service class. Traffic is generated by heterogeneous Markov-modulated fluid source (MMFS).

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A study on Packet Losses for Guaranteering Response Time of Service (서비스 응답시간 보장을 위한 패킷 손실에 관한 연구)

  • Kim Tae-Kyung;Seo Hee-Seok;Kim Hee-Wan
    • The Journal of the Korea Contents Association
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    • v.5 no.3
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    • pp.201-208
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    • 2005
  • To guarantee the quality of service for user request, we should consider various kinds of things. The important thing of QoS is that response time of service is transparently suggested 'to network users. We can know the response time of service using the information of network latency, system latency, and software component latency, In this paper, we carried out the modeling of network latency and analyzed the effects of packets loss to the network latency, Also, we showed the effectiveness of modeling using the NS-2. This research can help to provide the effective methods in case of SLA(Service Level Agreement) agreement between service provider and user.

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