• Title/Summary/Keyword: Service Process Stage

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Analyzing research questions from pre-service mathematics teachers in statistical problem solving process (통계적 문제해결 과정에서 예비 수학교사들의 탐구 질문 분석)

  • Kim, Sohyung;Han, Sunyoung
    • The Mathematical Education
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    • v.60 no.3
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    • pp.363-386
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    • 2021
  • To learn statistics meaningfully, we must provide an opportunity to experience the process of solving statistical problems with actual data. In particular, exploration questions at the problem setting stage are important for students to successfully guide them from the beginning to the conclusion of the statistical problem solving process. Therefore, in this study, a mixed research method was carried out for the exploration questions of pre-service mathematics teachers during the problem setting stage. As a result, some pre-service mathematics teachers categorized incorrect statistical questions because they did not clearly define the meaning or variables of the questions in the process of categorizing them from possible questions. In addition, questions that cannot be solved statistically were categorized due to misconceptions about statistical knowledge. Second, only 50% of the pre-service mathematics teachers met all 6 conditions suitable for solving statistical problems, while there maining they met only a few conditions. Therefore, the conclusion of this study is as follows. First of all, they should be given the opportunity to experience all the statistical problem solving processes through teacher education because they do not have enough experience in statistical problem solving. Secondly, since the problem setting stage is very important in the statistical problem solving process, a series of subdivided processes are also required in the problem setting stage.

Service-based Maintenance Process(SMP) (서비스 기반 유지보수 프로세스)

  • Park, Jin-Ho;Moon, Sung-Gye;Rhew, Sung-Yul;Kim, Jong-Bae
    • Journal of Digital Contents Society
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    • v.11 no.4
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    • pp.537-543
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    • 2010
  • According to software growth, also software maintenance has been continuously improving. In addition, the existing concept of correct maintenance demands operational management and improvement of service. However, we have various limitation matters to reflect the requirements of service base for maintenance accomplishment. Therefore, we need the study of the service based process for solving such a problem. In this paper, we propose a Service based Software Maintenance Process. Proposed process based on ISO12207 standard for software development and maintenance and compares it with the service based representative standards. In a related works, we study activity of $SM^{MM}$, ITSCMM, ITIL and find out activities to be concerned with and compare it with activity of ISO 12207 and distinguish the maintenance process activity of the service base from maintenance activities. And then, we propose a service management stage. It define four activities and eight artifacts. Finally, we validate the result by comparing the proposed process with a general service operational process.

A Study on the Spatial Configuration of Public¡¤Service space in Museums (박물관 건축의 공공.서비스공간 구성에 관한 연구)

  • 이정우;김용승;박용환
    • Korean Institute of Interior Design Journal
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    • no.20
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    • pp.98-104
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    • 1999
  • This study aims to offer fundamental design strategies for concerning public·service space in museums through comparative analysis between korean and foreign museums. In so doing, it deals with the spatial configuration of public·service space. It suggests that the careful consideration about the public·service space should be taken in order to make the museum public in real sense. Some design strategies suggested in this study can be used as fundamental data for a public museum design, in particular at the early stage of the design process.

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A Collaborative Channel Strategy of Physical and Virtual Stores for Look-and-feel Products (물리적 상점과 가상 상점의 협업적 경로전략: 감각상품을 중심으로)

  • Kim, Jin-Baek;Oh, Chang-Gyu
    • Asia pacific journal of information systems
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    • v.16 no.3
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    • pp.67-93
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    • 2006
  • Some consumers prefer online and others prefer offline. What makes them prefer online or offline? There has been a lack of theoretical development to adequately explain consumers' channel switching behavior between traditional physical stores and new virtual stores. Through consumers' purchase decision processes, this study examined the reasons why consumers changed channels depending on purchase process stages. Consumer's purchase decision process could be divided into three stages: pre-purchase stage, purchase stage, and post-purchase stage. We used the intention of channel selection as a surrogate dependent variable of channel selection. And some constructs, that is, channel function, channel benefits, customer relationship benefits, and perceived behavioral control, were selected as independent variables. In buying look-and-feel products, it was identified that consumers preferred virtual stores to physical stores at pre-purchase stage. To put it concretely, all constructs except channel benefits were more influenced to consumers at virtual stores. This result implied that information searching function, which is a main function at pre-purchase stage, was better supported by virtual stores than physical stores. In purchase stage, consumers preferred physical stores to virtual stores. Specially, all constructs influenced much more to consumers at physical stores. This result implied that although escrow service and trusted third parties were introduced, consumers felt that financial risk, performance risk, social risk, etc. still remained highly online. Finally, consumers did not prefer any channel at post-purchase stage. But three independent variables, i.e. channel function, channel benefits, and customer relationship benefits, were significantly preferred at physical stores rather than virtual stores at post-purchase stage. So we concluded that physical stores were a little more preferred to virtual stores at post-purchase stage. Through this study, it was identified that most consumers might switch channels according to purchase process stages. So, first of all, sales representatives should decide that what benefits should be given them through virtual stores at the pre-purchase stage and through physical stores at the purchase and post-purchase stages, and then devise collaborative channel strategies.

A Study on the Effects of Librarians' Innovative Work Behavior on Service Quality in Public Libraries (공공도서관 사서들의 혁신행동이 서비스 품질에 미치는 영향 연구)

  • Hyunkyung Song
    • Journal of the Korean Society for Library and Information Science
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    • v.58 no.1
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    • pp.417-439
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    • 2024
  • This study aimed to analyze the impact of public library librarians' innovative work behavior on service quality, which is an indicator of organizational performance. To achieve this goal, the study surveyed both librarians and users of seven public libraries in the Seoul metropolitan area and assessed 77 cases of librarian data and 309 cases of user data. The innovative work behaviors of librarians and the quality of service provided to users were examined. The analysis showed that idea realization, the final stage of innovative work behavior, was beneficial for information control. However, idea generation, the initial stage of innovative behavior, adversely affected the affect of service and information control dimensions. The situation where the process stalled at the idea generation stage without progressing to the next stage (idea promotion or realization), was interpreted as leading to decreased service quality. The significance of this study is that it applied the concept of innovative work behavior to public libraries and suggested the impact of public librarians' innovative work behavior on service quality using an empirical method.

A Study on the Development of the Research Support Service Model of the University Library based on the Research Life Cycle (연구 수명주기 기반 대학도서관 연구지원서비스 모형 개발 연구)

  • Oh, Sunhye;Kwak, Seung-Jin
    • Journal of the Korean Society for Library and Information Science
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    • v.55 no.3
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    • pp.321-342
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    • 2021
  • The purpose of this study is to develop the research support service model of a university library, which prepares for the changing research environment and supports the entire research process. In particular, components of the research support service at each stage of research are developed based on 'the research lifecycle' to support the entire research process. First, constructed elements of research support services that should be supported at each stage of the study through literature reviews and surveys of service demand. Next, a survey and in-depth interview were conducted with service providers to ensure effective service operation. This research support service model developed through the processes above are proposed as 'the research support service component model' that consists of six steps and 50 components including 20 core elements and as 'the research support service operation system model' that is composed of the organic system among government and related organizations, university libraries and organizations inside universities.

Effectiveness of a Community-based Program Using Tailored Stage-matched Messages to Promote Screening for Stomach Cancer (지역사회 여성 주민을 대상으로 한 대상중심형 위암 조기검진 교육 프로그램의 개발 및 효과평가)

  • Kim, Young-Bok
    • Korean Journal of Health Education and Promotion
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    • v.22 no.2
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    • pp.97-110
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    • 2005
  • Objectives: Recent studies have shown that tailored messages for cancer screening to the beliefs and stage of cancer screening behavior of individual women increases the take-up probability. Many studies on cancer screening have used the Transtheoretical Model (TTM) to identify variables associated with cancer screening behavior. This study was carried out to identify the cognitive-behavioral factors associated with stomach cancer screening among women aged 40 years and over, and to develop and evaluate a tailored educational program for stomach cancer screening by stages of change. Methods: Building on the TTM constructs, we conducted a quasi-experimental study(N=283) to test the effectiveness of a tailored educational program for endoscopic stomach cancer screening. We carried out pre and post tests in the experimental group(N=162) and the control group(N=121), and the experimental group was subdivided into an on-line group(N=81) and an off-line group(N=81) by educational methodology using e-mail and the postal service. We used the chi-square test, trend test, and paired t-test to test the effectiveness of the program for stomach cancer using a tailored stage-matched messages. Results: To examine the effectiveness of the program for stomach cancer screening by the tailored stage-matched messages, the stage-matched materials were offered to the experimental group(N=162) four times for 4 weeks. The stage-matched materials consisted of the four types for stomach cancer. The tailored message was effective in changing the cognitive-behavioral factors, such as experience process, behavior process, con opinion for stomach cancer, self-efficacy, and the behavioral stages for stomach cancer screening. The stomach cancer screening adherence was higher for the stage-matched materials using postal mail than for those using e-mail. Conclusion: To improve the stomach cancer screening rate, the use of tailored messages for stomach cancer screening will be generated using an expert system. Therefore the implementation of tailored educational program will be supported a partnership between public and private health organizations and increasing awareness of the necessity of community-based interventions.

Influencing Factors of Exercise Behavior Change in Nursing Students (간호학생의 운동변화 단계 요인)

  • Suh, Boo Deuk
    • Korean Journal of Adult Nursing
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    • v.18 no.4
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    • pp.573-581
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    • 2006
  • Purpose: This study was to predict the stage of exercise behavior change in undergraduate students and to identify the factors affecting exercise behavior change by using the trans theoretical Model. Method: The subjects were 193 undergraduate students at K and D university in D city. Data were collected by questionnaire surveys using convenience sampling and analyzed by SPSS 12.0 program. Results: 77.7% of 193 nursing students do not exercise or they exercise irregularly. Exercise self-efficacy score and exercise benefits score were decreased with advancing exercise stage, on the other hand exercise barriers score and the process of exercise behavior change score were increased. In addition to this, the results revealed that stage of exercise behavior was significantly correlated with the process of exercise behavior change, exercise benefits, exercise barriers and exercise self-efficacy. Conclusion: These results suggested that the process of exercise behavior change, exercise decisional balance and exercise self-efficacy can be potential affecting factors for the stages of behavior change in university students. Therefore, these findings give useful information for educating nurse to construct nursing service programs focused on the stage of behavior change.

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Effect of Teaching Program for Model Ignorance on the Perception and Teaching Practice of Pre-service Chemistry Teachers (모델 이그노런스 교수프로그램이 예비화학교사의 인식 및 교수 실행에 미치는 효과)

  • Jeon, Eunsun;Paik, Seoung-Hey
    • Journal of the Korean Chemical Society
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    • v.66 no.3
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    • pp.228-242
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    • 2022
  • In this study, the educational effect was investigated by providing a teaching program so that pre-service chemistry teachers could apply model ignorance education to teacher training practice. The teaching program was constructed in consideration of the sensemaking concept proposed in the study of Odden & Russ and the process of teacher sensemaking proposed by Asli et al. The subjects of this study were 23 pre-service teachers in the 4th year of chemistry education department at a teacher training university in the central region of Korea. In order to form a sensemaking for the model's ignorance education, the teaching program consisted of four stages; the initial idea generation stage, cognition of model's ignorance stage in a inconsistent situation, the lesson strategy construction stage for model ignorance education, and lesson plan & practice stage during teacher training practice. In the first stage of this program, pre-service teachers' initial ideas about the Arrhenius model and Bronsted-Lowry model of acid-base reaction, and the electron transfer model of the oxidation-reduction reaction were investigated. In the second stage, inconsistant situation that cannot be explained by the knowledge of model was presented to recognize the ignorance of the model. The third stage was to develop the teaching ability of model's ignorance through textbook analysis and lesson strategy composition activities. As a final stage, during the teacher training practice, the pre-service teachers were asked to plan and practice the implementation of the model's ignorance education. Through the teaching program to form a sensemaking for ignorance education of the models, pre-service teachers had come to recognize the ignorance of the model, acquired ability to organize and execute lesson strategies reflecting model ignorance, and acquired recognition of the educational value and necessity of teaching the ignorance of models.

Microbiological quality of pork meat in the stage of slaughter process (도축공정중 식육의 미생물 오염실태 조사)

  • 김은주;강원명;정경주;김우택;김진회;전창익;임윤규
    • Korean Journal of Veterinary Service
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    • v.23 no.4
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    • pp.361-366
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    • 2000
  • The growth of bacteria on the surface of the meat was monitored to investigate the relationships between microbiological quality and some environmental factors such as the chilling temperature, alcohol spraying, and transport in slaughter process of pigs. The temperature changes of the surface and inner part of pork carcass were monitored with GreenTrack$\textregistered$ system during the process of chilling and transport Of the 100pigs tested, the prevalence of level on number of standard plate count (SPC) less than $10^4$ CFU/$\textrm{cm}^2$ and Escherichia coli less than $10^2$ CFU/$\textrm{cm}^2$ in pig were 82% and 80%, respectively. Suface bacterial numbers are decreased in the course of chilling process of the carcass. Alcohol spray process before packing meat also could decrease the surface bacterial count. In conclusion, this study could be overemphasized the importance of relationship between microbiological quality and refrigerating temperature in the process of refrigeration and cutting.

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