• Title/Summary/Keyword: Service Parts

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Empirical Approach to Marketing Research on the Quality Control of F&B in Hotels (관광(觀光)호텔의 식음료(食飮料) 부문(部門) 품질관리(品質管理)를 통한 마케팅방안 연구)

  • Choi Seung-Kuk;Lim Bum-Jong
    • The Journal of the Korea Contents Association
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    • v.6 no.1
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    • pp.102-113
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    • 2006
  • This article presents the results of empirical studies on the Quality of F&B parts in Hotel services. The main aim is to describe and analyze service breakdown from the customer's point of view and thus create a basis for quality management. The aim is also to find out maximizing factors of sales volume with profit in hotel F&B parts based on the serving systems of F&B items, quality control, change and innovation. The results of the study show statistically significant differences between the each F&B parts in term of quality of foods, location of restaurant, service inconvenience condition, variety of menu, teamwork of empolyees, educational programme, hotel internal culture, etc. Marketing and management implications for effective targeting the market segments are discussed.

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Constructing Ontology based on Korean Parts of Speech and Applying to Vehicle Services (한국어 품사 기반 온톨로지 구축 방법 및 차량 서비스 적용 방안)

  • Cha, Si-Ho;Ryu, Minwoo
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.17 no.4
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    • pp.103-108
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    • 2021
  • Knowledge graph is a technology that improves search results by using semantic information based on various resources. Therefore, due to these advantages, the knowledge graph is being defined as one of the core research technologies to provide AI-based services recently. However, in the case of the knowledge graph, since the form of knowledge collected from various service domains is defined as plain text, it is very important to be able to analyze the text and understand its meaning. Recently, various lexical dictionaries have been proposed together with the knowledge graph, but since most lexical dictionaries are defined in a language other than Korean, there is a problem in that the corresponding language dictionary cannot be used when providing a Korean knowledge service. To solve this problem, this paper proposes an ontology based on the parts of speech of Korean. The proposed ontology uses 9 parts of speech in Korean to enable the interpretation of words and their semantic meaning through a semantic connection between word class and word class. We also studied various scenarios to apply the proposed ontology to vehicle services.

A Study on the Creating Metaverse Service Platform for Web-based Vehicle Dynamics Simulation (웹 기반 차량동역학 시뮬레이션을 위한 메타버스 서비스 플랫폼 구축에 관한 연구)

  • Kwon, Seong-Jin
    • Journal of the Korean Society of Industry Convergence
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    • v.25 no.5
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    • pp.757-764
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    • 2022
  • Recently the car tuning has become a trailblazing and creative culture that expresses the personality of the owner. In this paper, the "Car-Vatar", which is the compound word formed from the words "Car" and "Avatar", has been developed to investigate car tuning on the metaverse engineering platform. The Car-Vatar has been developed as a web-based vehicle dynamic simulation service for providing information about car tuning. That has been focused on investigating diverse vehicular performances, such as acceleration, braking, handling and fuel efficiency, according to the tuning vehicles and tuning parts on the virtual engineering platform. The Car-Vatar platform has provided two major services; one is real-time 3D tuning information system for the dress-up and performance-up tuning parts, the other is diverse vehicle dynamics system for the performance-up tuning parts. To check the validation of the Car-Vatar platform, the comparison between virtual simulation results and driving test results has been discussed on various driving environments.

The Relationship between Family Burden and Mental Health Service Needs of Family for Home-based Chronic Mental Patients in Community (지역사회 재가 만성정신질환자 가족의 부담감과 정신보건서비스요구와의 관련성)

  • Kim, In-Hong
    • Journal of agricultural medicine and community health
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    • v.33 no.3
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    • pp.269-278
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    • 2008
  • = ABSTRACT = Objectives: This study was carried out to identify the relationships of family burden and mental health service needs of chronic mental patients in community. Methods: Objects of the study were 153 chronic mental patients in community of P. city in korea. Data were collected from December, 2007 to February, 2008 using structured questionnaire. Research tools of this study were family burden tool developed by Pai & Kapur (1981) and mental health service needs tool developed by Kim (2003). Results: The average grades for family burden was 1.62 points. And the biggest part of family burden was economic burden(1.74), followed by interrupt of daily life(1.67), interrupt of family relationship(1.64), interrupt of family leisure (1.57), effects of mental health(1.50), and effects of physical health(1.43). The average grades for mental health service needs was 2.72 points. And the biggest part of mental health service needs was rehabilitation service(3.09), followed by social service(2.87), and Psychiatric medical service(2.21). Positive correlation showed between all parts of family burden. And, positive correlation showed between psychiatric medical service and interrupt of daily life(r=.281, p<.01), psychiatric medical service and effects of physical health(r=.355,p<.01), social service and effects of mental health(r=.213,p<.01). Conclusion: The family burden for care giver of mental patients was related with all parts of family burden and mental health service needs of family. Thus, these results should be considered to reduce family burden for care giver of mental patients in community.

Research of Optimum Reflow Process Condition for 0402 Electric Parts (0402칩의 무연솔더링 최적공정 연구)

  • Bang, Jung-Hwan;Lee, Se-Hyung;Shin, Yue-Seon;Kim, Jeong-Han;Lee, Chang-Woo
    • Journal of Welding and Joining
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    • v.27 no.1
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    • pp.85-89
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    • 2009
  • Reflow process conditions were investigated for 0402 electric parts with Sn-3.0Ag-0.5Cu solders. Circle hole shape metal mask with 100 m thickness showed excellent printability. Self alignment abilities were 71% for 1005 chips, 52% for 0603 chips, and 3% for 0402 chips. Average joining strengos were 1990 gf for 1005 chips, 867 gf for 0603 chips, and 525 gf for 0402 chips. As mis-mounting angle increased, joining strength decreased. Considering self-alignment ability, mounting angle had to be under $5^{\circ}$ and contact area of the chips had to be over 40% for Pb-free soldering process for 0402 chips.

Development and Application of Performance Indicators to Estimate the Service Activities Relating with Water and Wastewater Works: Focus on Water Works Parts (상하수도 서비스 평가지표 개발 및 적용: 상수도 분야를 중심으로)

  • Choi, Tae-yong;Yoon, Yeo Cheon;Lee, Lan Jung;Kim, Duck-Jin;Jo, Jae Hong;Koo, Ja-yong
    • Journal of Korean Society of Water and Wastewater
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    • v.20 no.3
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    • pp.411-429
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    • 2006
  • To improve Service quality for water and wastewater works, most water and wastewater utility effort to develop not only facility construction but also operation optimization. The operation is optimized by accurate estimation for ongoing situation. And from the accurate estimation, utility operator gain a information about their service quality and problems, So we developed a evaluation tool (Performance Indicators: PI) for service activity of water and wastewater works. The PI was developed in many countries and some international organizations (World Bank, IWA etc.) for service benchmarking. And ISO (international organization for standardization) just has been making a service standard for water and wastewater system (So called ISO/C224). This proceeding for making a service standard is ongoing now and will be launched in 2007. In our study, PI was composed of 6 parts (A human resource, facility management, operation, service quality, finance and environment). To evaluate water utilities, performance indicators for water was consisted of 100 items. Each 2 water utilities were estimated by this performance indicator. From the study, we just know that the performance indicator was a very useful tool to estimate utility service quality. And from the result, it is possible to know the strong and weak point of estimated utilities.

A Design of Data Model for Electronic Tag Information Processing in Logistics Distribution Service Parts (물류 유통 서비스 분야에서 전자태그 정보 처리를 위한 데이터 모델 설계)

  • Kim Chang-su;Hong Sung-Chan;Jung Hoe-Kyung
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.9 no.4
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    • pp.712-719
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    • 2005
  • As computing paradigm of the next generation, Ubiquitous Computing has emerged owing to growing of the Internet and computer networking technologies, and RFID (Radio Frequency Identification) which is the core technology to achieve(realize,actualize) the Ubiquitous Computing environment, is being noticed. MIT's Auto-ID Center has proposed PML(Physical Markup Language) which is based on XML (Extensible Markup Language), is a standard language for describing physical objects, in order to interchange of data between each of these RFID application systems. The PML defines only core parts to describe physical objects, but on the other hand the other parts to be needed in practical application have to be defined with extended definitions separately. In this paper, therefore, the object information data model was designed, which defines the type of the object in order. to process electronic tag information in the RFID application service based on PML Core of Auto-ID Center and is applicable to the distribution service parts.

International Roaming Service Management Methodology Based on Network Management Information (망관리 정보에 기반한 국제로밍 서비스 품질 관리 기법)

  • Kim Ji-Sun;Kim Sung;In Hyung-June
    • 한국정보통신설비학회:학술대회논문집
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    • 2006.08a
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    • pp.73-76
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    • 2006
  • International Roaming is a kind of telecommunication service that enables subscribers use the same mobile number when they go abroad and access other service provider's network. International roaming call is made through three network parts-home (original service provider) network, intermediate network, and local (overseas service provider) network. It is not possible to monitor every section of whole roaming service network because service providers do not provide their network management information to other service providers. The limitation causes harsh problem when a service anomaly arises and operators have to confirm the reason of failure. To solve this problem, we propose a scheme that deduces roaming service status of each overseas service provider using internal network management information. SK telecom implemented a international roaming service management system based on the scheme using performance measurement of signaling points, roaming service nodes, and charging data from existing network management systems.

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A Study on Reliability Assessment of Aircraft Structural Parts (항공기 동적 부분품에 대한 신뢰성 평가)

  • Kim, Eun-Jeong;Won, Jun-Ho;Choi, Joo-Ho;Kim, Tae-Gon
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.18 no.4
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    • pp.38-43
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    • 2010
  • A continuing challenge in the aviation industry is how to safely keep aircraft in service longer with limited maintenance budgets. Therefore, all the advanced countries in aircraft technologies put great efforts in prediction of failure rate in parts and system, but in the domestic aircraft industry is lack of theoretical and experimental research. Prediction of failure rate provides a rational basis for design decisions such as the choice of part quality levels and derating factors to be applied. For these reasons, analytic prediction of failure rate is essential process in developing aircraft structure. In this paper, a procedure for prediction of failure rate for aircraft structural parts is presented. Cargo door kinematic parts are taken to illustrate the process, in which the failure rate for Hook part is computed by using Monte Carlo Simulation along with Response Surface Model, and system failure rate is obtained afterwards.