• Title/Summary/Keyword: Service Guidelines

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Development and Utilization of Guidelines for Customized Hygiene Management of Children's Meal Facilities (어린이 급식시설 맞춤형 위생관리 지도서의 개발과 활용)

  • Choi, Kyunga;Lee, Sunghyun;Park, Hyekyung
    • Journal of the FoodService Safety
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    • v.2 no.1
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    • pp.36-43
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    • 2021
  • The development of food poisoning prevention guidelines aims to prevent food poisoning in advance and improve the safety of children's meals through hygiene management of children's feeding facilities, especially infants' facilities. Therefore, the composition of the content should be designed so that it can be fully understood from the point of view of the layperson. In terms of meal service management, various standards must be fully reflected and reviewed to increase utilization in the field. Daycare centers and kindergartens have different administrative agencies, similar application laws and guidelines, but different parts exist and various types of facilities, so management standards are often ambiguous. Therefore, such management requires easy guidance, not special guidance, and it should be universally applicable to any facility. Prior studies have shown that the management of meal facilities is the most efficient, but it is difficult to hire and deploy specialists due to the operation of children's meal facilities, so guidance, facilities managers and workers need to voluntarily practice them. It is time to prepare hygiene guidelines that reflect the characteristics of these children's cafeterias, and it is necessary to prepare and utilize guidance suitable for reality until it is institutionalized for the deployment of manpower exclusively for meals.

A Study on Needs Analysis for the Reference Service Model and Guidelines at the National Level: A Focus on the National Library of Korea Case (국가적 수준의 참고정보서비스 모형 및 가이드라인 요구분석 사례 연구 - 국립중앙도서관을 중심으로 -)

  • Chae, Hyun Soo;Chun, Jung Hyun;Lee, Jee Yeon
    • Journal of the Korean Society for Library and Information Science
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    • v.56 no.1
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    • pp.221-252
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    • 2022
  • The study aims to derive major factors from the results of needs analysis to develop the reference service model and guidelines at the national level. The literature review and case study enabled investigation of the considerations to develop the reference service model and guidelines. The Needs Analysis revealed librarians' and users' needs about the reference service. The major factors and implications derived from the analysis suggest the directions of the National-level reference service model and guidelines development process. This study has significance because it presented the implications and the development process of the reference service model and guidelines for domestic libraries, and directly contributed to the development of the reference service model and guidelines for the National Library of Korea.

A Study on the Standards and Guidelines Related to Bookmobile Service (이동도서관 서비스 기준 및 지침에 관한 연구)

  • Cho, Yong-Wan
    • Journal of the Korean Society for Library and Information Science
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    • v.46 no.3
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    • pp.203-231
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    • 2012
  • This study tried to analyze 11 standards and guidelines related to bookmobile service to provide the theoretical basis for establishing bookmobile standards or guidelines in Korea. In these standards and guidelines, there were 9 core elements about bookmobile service including administration, vehicle, staffing, collections, schedule & stops, services & programs, marketing & public relations, information & communication technology and safety, and each element had several related sub-elements. In conclusion, some suggestions were proposed to assist the establishment process of bookmobile standards or guidelines in Korea.

The Current Status and Issues of the Standards of the Public Library Service for the Disabled (공공도서관 장애인서비스 기준의 현황 및 과제)

  • Bae, Kyung-Jae
    • Journal of the Korean Society for Library and Information Science
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    • v.49 no.4
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    • pp.379-400
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    • 2015
  • The realistic guidelines of the library service for the disabled should be made in the circumstance of the growing importance of the library service for the disabled. Therefore, this study intended to draw implications through investigation of guidelines of the library service for the disabled on domestic and foreign libraries. As the results of those investigation, this research found that the legal standard and related guidelines should be amended urgently according to the current status of related library situation. The first Issue that was derived in this study is to separate consideration of the minimum standards and the detailed criteria of library service for the disabled. Secondly, the guidelines of the library service for the disabled should be linked statistics and evaluation index of government in order to be applied to the library spot realistically. To do so, this research suggested that opinions of the library for the disabled and the disabled users should be reflected through listening and communications.

Constituent Analysis of Standards and Guidelines of Library Service for People with Disability (도서관의 장애인서비스 기준 및 지침의 구성요소 도출에 관한 연구)

  • Kim, Young-Ki;Lee, Yeon-Ok
    • Journal of the Korean Society for Library and Information Science
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    • v.42 no.2
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    • pp.87-108
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    • 2008
  • The purpose of standards and guidelines of library service for people with disability is to provide libraries, governments and other stakeholders with a framework for developing library services for people with disability. This Paper is to Identify the constituents of standards and guidelines of library service for people with disability. These constituents are developed by analysis and investigation of foreign standards and are based on many people's advice such as members of the advisory committee. Extracted constituents of standards and guidelines of library service for people with disability are as follows: physical accessibility to library building and facilities, construction of alternative formats, access to services and programs. assistance engineering devices, web accessibility and universal design, training and staff development, cooperation and networking etc. Finally, we clarified main contents of each element to be included in standard.

Types and Status of Patient Services based on Hospital Library Guidelines (병원도서관 가이드라인에 기반한 환자서비스 유형 및 현황)

  • Rhee, Hey Young
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.30 no.2
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    • pp.89-116
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    • 2019
  • The purpose of this study is to investigate the services provided to the patient based on the guidelines and standards due to the importance of the existence and role of the hospital library. The subject of investigation is foreign hospital library. As a result of the related search terms from search engine Google, researcher selected 90 overseas hospital library sites and examined the type of service based on guidelines and standards. As a result of the survey, services were provided mainly for 'basic service' and 'health information resource service' and 'health information resource service' was provided mainly for 'providing and delivering' rather than 'education'. 'Mental and psychological healing services' were found to be insufficient overall. The suggestion for providing hospital library service is as follows. First, it is necessary to provide library name and service that specialize only in patients. Second, it is necessary to expand bibliotherapy service, which is the center of hospital library service, especially providing culture, rehabilitation and entertainment programs, which are mental and mental healing services. Third, it is necessary to arrange human resources of health librarian and volunteer based on librarian.

Developing Dental Service Guideline for Disabled Patients - Using Service Design Methods - (장애인 구강의료기관을 위한 서비스지침 개발 - 서비스디자인 기법을 활용하여 -)

  • Kim, So Yun;Paik, Hye-Ran;Kim, Young-Jae
    • Korea Journal of Hospital Management
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    • v.22 no.3
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    • pp.118-132
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    • 2017
  • This study developed key elements of dental service guidelines for the disabled patients. In order to provide consumer-oriented service guidelines for the dental patients with disability, service design method was applied. Using service design method guided by the double diamond design process, this study implemented consumer survey, observation, and contextual interviews for consumers' needs assessment. And customer journey map, mind maps, and blueprints were utilized to visualize consumer needs and guidelines for dental care services for the disabled. According to the study, disabled consumers have needs for expertise of the medical staff, dental care institutions specialized on the disabled, financial support, establishment of the facilities for the disabled, comfortable atmosphere in the institutions, and communication with medical staffs. Based on the needs of the disabled, 5 key elements of the dental care services were developed: convenience, expertise, empathy, financial support, and education and management. And service design guidelines were proposed to implement key elements of dental care services for the patients with disability. This study is significant in that it is the first attempt to apply the service design technique from the consumer perspectives in the field of dental care for the disabled. Furthermore the process of this study has become a reference that can be utilized and applied to other medical institution.

A Study on Improvements of Guidelines for Public Library Service to Deaf People in Korea (국내 공공도서관의 청각장애인 서비스 지침 개선에 관한 연구)

  • Cho, Hye-Chon;Chung, Yeon-Kyoung
    • Journal of Information Management
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    • v.43 no.2
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    • pp.223-244
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    • 2012
  • The purpose of this study is to improve guidelines for public library services to deaf community in Korea. For this study, literature review, case study and survey were performed. Based upon the results, the mandatory and optional elements were suggested within the framework of "Standards and Guidelines for Library Services for the Disabled" developed by National Library Support Center for the Disabled in Korea in 2009. Based upon these elements, public libraries should modify and supplement the guidelines reflecting the local circumstances. Eventually, this guideline will help librarians to provide professional and effective library services to deaf people.

A Study on Development of Guidelines for Libraries Serving Older Adults: Initial Findings from Active Older Adults of Urban Libraries (고령자 대상 도서관 서비스 가이드라인 개발 연구 - 도시 지역의 활동적인 이용자를 중심으로 -)

  • Kim, So-Young;Cha, Mikyeong;Kim, Jonghee
    • Journal of the Korean Society for Library and Information Science
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    • v.53 no.1
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    • pp.133-157
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    • 2019
  • The purpose of this study was to figure out requirements and considerations of guidelines for libraries serving active older adults in Korea. The research data were collected by examining domestic laws and policies, foreign library guidelines and service practices. Two focus group interviews were also conducted with 10 librarians of Seoul metropolitan area. The research findings were the following: Specific guidelines should be set up including sections of information resources, human resources, facilities, service & programs, and promotion & marketing. The guideline should also include not only solutions for improving digital literacy of old adults but solving librarians' difficulties with serving old adults.

Comparing standards and guidelines of long-term care facilities based on physical environment and manpower in Korea, Japan, USA, and Australia (노인요양시설의 시설·인력 기준 비교 연구)

  • Chin, Young-Ran;Lee, Hyo Young
    • Health Policy and Management
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    • v.22 no.3
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    • pp.403-426
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    • 2012
  • The purpose of this study is to compare the standards and guidelines of long-term care facilities based on the physical environments and human resources in Korea, Japan, USA, and Australia. Ultimately, this study suggests the directions for amendments of long-term care service or running of the facilities in Korea. For achieving this purpose, we reviewed the homepage of national health departments, reports and articles of long-term care service, and acts related with long-term care in each country. This comparisons were carried in terms of physical environments, human resources by long-term care related acts and legal sanctions as means of quality control. This study implies that long-term care service guidelines or standards should be revised for developing the quality of our long-term care services.