• 제목/요약/키워드: Service Environment

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대학급식소의 운영형태에 따른 위생, 환경과 서비스에 대한 만족도 비교 (Comparison of Students' Satisfaction with Sanitary, Environment, and Service of College Food Service by Operating System)

  • 김수현;권순자;이선영
    • 대한지역사회영양학회지
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    • 제10권3호
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    • pp.331-340
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    • 2005
  • The purpose of this study was to provide basic data to improve college food service satisfaction with sanitary, environment and service by comparing 2 contract-managed and 2 self-operated college food services in Daejeon and Chungnam area. According to the results, sanitation and environment satisfaction degrees of contract-managed college food services were higher than those of self-operated food services. The satisfaction degrees with service were also higher in contract-managed food services than self-operated food services except the category of quick food delivery. In all categories comprising the food service satisfaction, the satisfaction degrees were lower in female students than in male students. There were more negative self-perceived clinical symptoms in female students than male students. The higher the negative self-perceived clinical symptoms scores were, the lower the satisfaction degrees with food service were, which suggests that かe health state of students was one of the factors that influenced college food service satisfaction. There was no difference between contract-managed and self-operated food services in terms of satisfaction with overall food taste and overall satisfaction degree. The average satisfaction degree for the contractmanaged food services in terms of price relative to food quality was lower than that for self-operated food services. According to stepwise multiple regression analysis, 'overall food taste', 'price relative to quality', 'kindness of employees', 'coping with proposed opinions' and 'quicknless of food delivery' in decreasing order, were the most relatively important attributes for overall satisfaction. There should be further studies on important management factors to improve satisfaction with sanitary, environment and service by self-operated college food service.

모바일을 위한 웹지도 서비스의 설계 및 구현 (Design and Implementation of Mobile Web Map Service)

  • 최재영;정영지
    • 인터넷정보학회논문지
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    • 제6권5호
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    • pp.97-110
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    • 2005
  • 최근 정보기술 발전과 컴퓨터의 고성능화에 따라 인터넷과 지리정보 시스템(GIS: Geographic Information System)을 연동하여 많은 웹사이트에서 지도정보 및 POI(Point of Interest)서비스를 제공하고 있다. 이러한 Web GIS는 시스템 구축이나 서비스 제공방법, 지도표현 형식에 있어 특정 시스템이나 환경에 의존적이며 제약이 많이 있다. 또한 무선인터넷의 급속한 발전으로 이동 환경에서 현재 위치정보를 적용한 실시간 서비스를 제공받기 원하는 사용자가 급증하고 있는 시점에서 이러한 서비스는 PDA와 같은 이동클라이언트에 LBS(Location Based Service)로 제공될 수 있어야한다. 본 논문에서는 국립지리원의 표준 지도형식인 DXF 수치지도를 이용하여 모바일 웹 서비스가 가능한 GIS를 구축하였다. 그리고 이를 OGC(OpenGIS Consortium)에서 권고한 벡터 방식의 SVG(Scalable Vector Graphics) 포맷의 지도로 표현하고, XML 웹 서비스를 이용한 개방형 서비스로 제공하였다. 또한 이동클라이언트인 PDA에 GPS수신기를 확장하여 이동환경에서 위치정보를 획득하여 모바일을 위한 실시간 위치기반 웹지도 서비스를 설계하고 서버기반 G15 컴퓨팅 환경을 실용적으로 구현하였다.

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조리 관련 학원의 교육 환경이 학습 만족 및 재수강에 미치는 영향 - 부산 지역을 중심으로 - (The Effect of the Environment of Cooking Education Institutes on Study Satisfaction and Re-registration - Focused on Busan Area -)

  • 박경태;백종온
    • 한국조리학회지
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    • 제14권3호
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    • pp.156-164
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    • 2008
  • This study analyzed the effect of the environment of cooking education institutes on students' study satisfaction and re-registration in Busan, in order to provide those students with good education environment and useful information. The survey was conducted from March 25th to April 11th, 2008. 300 copies of the questionnaire were distributed and 293 copies were returned, among which 270 copies(unsuitable 23 copies were excluded from the analysis) were included as reliable statistical data for analysis. To figure out the result, frequency analysis, reliability verification(Cronbach's Alph), factor analysis and regression analysis were employed in this study. Analyzed factors included cooking environment factor, education service factor, additional factor and lecturer's attitude factor. For the regression analysis to find out the effect of cooking education environment factor on study satisfaction and re-registration, it was found that cooking environment factor, education service factor, additional factor and lecturer's attitude factor had significant effect on study satisfaction and re-registration, which meant that the assumptions 1, 2, 3, 4 and 5 were adopted in this analysis. For the regression analysis to find out the effect of the satisfaction for the environment of cooking education institutes on re-registration, it was found that study satisfaction had significant effects on re-registration and the assumption 6 was adopted. Through this study, it was suggested that the satisfaction and re-registration of cooking education institutes were influenced by all factors, especially for cooking environment and education service. Thus, it is necessary to improve the old environment for cooking education and cooking education programs. Also, continuous study should be conducted to secure potential customers in the future.

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금융 MVNO 환경에서의 소비자의 모바일지급결제서비스 이용의도 (Intention to use of Mobile Payment Service in Financial MVNO Environment)

  • 박진성;강인양;한필구;전병호
    • 디지털산업정보학회논문지
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    • 제8권2호
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    • pp.213-227
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    • 2012
  • Recently MVNO has been adopted to reform the monopoly structure of mobile telecommunication industry in Korea. MVNO is expected to not only enable mobile telecommunication industry more free, but also provide various welfare service with customers, in particular mobile payment system service. Based on TAM, this paper is to investigate the affecting factors of intention to use of mobile payment system service in MVNO environment. The results indicate that all system quality factors are significantly related to both perceived usefulness and perceived easy of use, but only stability of service quality factor is significantly related to the perceived usefulness. Perceived easy of use was found to be siginificantly related to the intention to use of mobile payment system in MVNO environment, but percevied usefulness was not.

자바 에이젼트를 이용한 분산컴퓨팅 환경 구현 (Implementation of Distributed Computing Environment using Java Agent)

  • 서건원;이길흥
    • 한국컴퓨터산업학회논문지
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    • 제3권2호
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    • pp.199-208
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    • 2002
  • 컴퓨팅 환경의 변화 때문에 최근 에이젼트 기술이 주목을 받고 있다. 네트워크에 에이젼트를 분산 배치시킴으로서 서비스의 실현이 용이한 위치에서 필요한 서비스를 신속하게 제공하게 함으로서 네트워크의 효율성을 증대시킬 필요성이 점점 커지고 있다. 본 논문에서는 자바로 프로그래밍한 에이젼트를 실제 서비스의 실현이 용이한 위치에 있는 네트워크에 배치하고, 매니져에서는 에이젼트에 접속하여 서비스코드의 URL을 에이젼트에 알려주었다. 에이젼트는 해당 URL에서 서비스코드를 다운로드받아서 실행시켜 그 결과를 매니져에게 돌려주는 분산컴퓨팅 환경을 자바로 구현해본다.

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Recommendation Method for Social Service in Ubiquitous Environment

  • Kim, Sung Rim;Kwon, Joon Hee
    • 디지털산업정보학회논문지
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    • 제7권2호
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    • pp.19-27
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    • 2011
  • Recent development of information technologies produces a lot of community services. Social Network Service is one of the community services on the world wide webs. In the Social Network Service, a user can register other users as friends and enjoy communication through a virtual message. Previous researches show a few social service methods using manually generated tagging. However, the manual social tagging is not widely used in many social network services. Moreover, they do not consider ubiquitous computing environment. We propose a recommendation method for social service using contexts in ubiquitous environment. Our method scores documents based on context tags and social network services. Our social scoring model is computed by both a tagging score of a document and a tagging score of a document that was tagged by a user's friends.

대학도서관 서비스 품질의 측정 (Measuring Service Quality in Academic Libraries)

  • 박동진;윤동원
    • 한국도서관정보학회지
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    • 제30권4호
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    • pp.183-206
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    • 1999
  • The purpose of this research is to evaluate the service quality measure and service quality level between one sample library and the other. Most typically, service quality is defined in terms of reducing the gap between customer expectations and the actual service provided. This research also focuses on gap reduction. Service quality concept was originally discussed in a commercial environment and may require some adaptation to the non-commercial environment of the academic library. A revised service quality measure that developed by P. J. Calvert and P. Hernon(1996) was used for this research. Results showed that service quality measure of this research was reliable(99 service quality items scale's Cronbach Alpha coefficient was 0.983) and was validated by correlation and factor analysis. Therefore service quality measure of this research will be applied positively for academic libraries. And this research showed that the service quality level of sample academic library was inferior to that of the others. The service quality of sample academic library should be improved to meet the customer's needs and expectations immediately.

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LBS를 위한 서버기반 SVG Map 서비스 시스템 설계 및 구현 (Design and Implementation of Thin Client SVG Map Service System for LBS)

  • 정영지;김명삼
    • 한국정보통신학회논문지
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    • 제8권7호
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    • pp.1588-1596
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    • 2004
  • 최근 정보기술 발전과 컴퓨터의 고성능화에 따라 인터넷과 지리정보 시스템(GIS:Geographic Information System)을 연동하여 많은 웹 사이트에서 지도정보 및 POI(Point of Interest)서비스를 제공하고 있다. 이러한 Web CIS는 시스템 구축이나 서비스 제공방법, 지도표현 형식에 있어 특정 시스템이나 환경에 의존적이며 제약이 많이 있다. 또한 무선인터넷의 급속한 발전으로 이동 환경에서 현재 위치정보를 적용한 실시간 서비스를 제공받기 원하는 사용자가 급증하고 있는 시점에서 이러한 서비스를 PDA와 같은 이동클라이언트에 LBS(Location Based Service)로 제공할 수 있어야한다. 본 논문에서는 국립지리원의 표준지도형식인 DXF 수치지도를 이용하여 모바일 웹 서비스가 가능한 GIS의 구축과 OGC(Open GIS Consortium)에서 권고한 벡터 방식의 SVC(Scalable Vector Graphics)를 이용한 지도 표현, XML 웹서비스를 이용한 개방형 서비스제공 방법, 이동클라이언트인 PDA에 GPS 수신기를 확장하여 이동환경에서 위치정보를 획득하여 실시간 LBS가 가능한 클라이언트/서버 시스템을 설계하고 서버기반 GIS 컴퓨팅 환경을 실용적으로 구현하였다.