• KSII Transactions on Internet and Information Systems (TIIS)
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• 제17권11호
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• pp.3030-3049
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• 2023

With the development and wide application of hybrid network computing modes like cloud computing, edge computing and fog computing, the customer service requests and the collaborative optimization of various computing resources face huge challenges. Considering the characteristics of network environment resources, the optimized deployment of service resources is a feasible solution. So, in this paper, the optimal goals for deploying service resources are customer experience and service cost. The focus is on the system impact of deploying services on load, fault tolerance, service cost, and quality of service (QoS). Therefore, the alternate node filtering algorithm (ANF) and the adjustment factor of cost matrix are proposed in this paper to enhance the system service performance without changing the minimum total service cost, and corresponding theoretical proof has been provided. In addition, for improving the fault tolerance of system, the alternate node preference factor and algorithm (ANP) are presented, which can effectively reduce the probability of data copy loss, based on which an improved cost-efficient replica deployment strategy named ICERD is given. Finally, by simulating the random occurrence of cloud node failures in the experiments and comparing the ICERD strategy with representative strategies, it has been validated that the ICERD strategy proposed in this paper not only effectively reduces customer access latency, meets customers' QoS requests, and improves system service quality, but also maintains the load balancing of the entire system, reduces service cost, enhances system fault tolerance, which further confirm the effectiveness and reliability of the ICERD strategy.

• 로봇학회논문지
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• 제3권4호
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• pp.278-286
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• 2008

Reliable functionalities for autonomous navigation and object recognition/handling are key technologies to service robots for executing useful services in human environments. A considerable amount of research has been conducted to make the service robot perform these operations with its own sensors, actuators and a knowledge database. With all heavy sensors, actuators and a database, the robot could have performed the given tasks in a limited environment or showed the limited capabilities in a natural environment. With the new paradigms on robot technologies, we attempted to apply smart environments technologies-such as RFID, sensor network and wireless network- to robot functionalities for executing reliable services. In this paper, we introduce concepts of proposed smart environments based robot navigation and object recognition/handling method and present results on robot services. Even though our methods are different from existing robot technologies, successful implementation result on real applications shows the effectiveness of our approaches.

• 산업공학
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• 제21권1호
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• pp.65-74
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• 2008

In the future, the ubiquitous computing environment will provide users with context-aware services, intelligently interacting with omnipresent resources and surrounding environments at any location and time. Therefore, the ubiquitous computing environment requires context-aware applications in order to gather and analyze context information in various situations. However, existing context-aware applications have mainly focused on providing services and adapting themselves to users based on user related contexts. But this environment requires not only user related contexts but also Quality-of-Service (QoS) related contexts. In this paper we propose a frame-work for supporting user-oriented QoS in ubiquitous environments. The proposed approach adopts a semantic ontology and a neural network algorithm in order to reason about explicit and uncertain contexts. We also show the possibility of applying the framework to real environments such as collaborative engineering service, automobile maintenance service and ubiquitous home service.

• 한국관광식음료학회지:관광식음료경영연구
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• 제7권
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• pp.289-313
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• 1997

The value of 21 century travel originnate from increasing hate about environment pollution and contirmation of quality of life. Therefore the role of travel industry will developo into travel industry that travel information and knowledge unite with service under computer Reservation system out of basic travel work(counsel, agency, mediation, service, sale) So, a view of the travel industry that it is as following. 1. Operrating CRS of travel industry. 2. Constantly development of travel product and service. 2. Constantly development of travel product and service. 3. Pursuide to humanity and nature 4. Travel for keeping natural environment. 5. Establishment of new travel law. In conclusion, we certity our lappiness through travel and create new travel culture.

• 대한산업공학회지
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• 제33권4호
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• pp.487-493
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• 2007

In this paper, we deal with an optimal software-release problem of determining the time to stop testing and release the software system to the user. The optimal release time problem is considered from maintenance like the periodic distribution of service packs and the unpredictable distribution of patches after the release. Moreover, the environment of software error-detection during operation differs from the environment during testing. This paper proposes the software reliability growth model which incorporates periodic service packs, unpredictable patches and operational environment. Based on the proposed model, we derive optimal release time to minimize total cost composed of fixing an error, testing and maintenance. Using numerical examples, optimal release time is determined and illustrated.

• 한국통신학회논문지
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• 제38C권5호
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• pp.454-463
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• 2013

스마트폰은 이미 보편화되었고 가전기기나 자동차 등의 각종 생활기기에 통신장치 및 센서가 내장되어 스마트폰과 연동되는 스마트 기기들이 연구 개발되고 있다. 또한 현재는 스마트폰을 이용한 단순한 리모컨이나 원격 제어장치, 사용자 인터페이스의 수준이지만 향후에는 스마트폰에 지능화 기술이 융합되어, 사용자나 기기, 생활환경의 속성을 반영하여 자동으로 기기들이 개인 맞춤형으로 설정되는 개인 환경 서비스 기술이 활성화될 것이다. 본 논문에서는 관련 서비스와 시스템 구조, 요소 기술에 관해 기술한다.

• 경영과학
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• 제26권1호
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• pp.113-126
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• 2009

By the newly emerging network access technology, we face the new heterogeneous network environment. Focusing on the co-existence of multiple access network technology and the complex service needs of users, the wireless service operators should present the stable service quality for every user. For this, the service operators should build the new operation framework which combine the pre-established network and newly adopted one. Our problem is finding the optimal heterogeneous network operation framework. We suggest market-based marginal cost function for evaluating the relative value of resource of each network and develop the whole new heterogeneous network operation framework. To test the applicability of developed operation framework, we build large-scale JAVA simulator. By this development, we can easily test the new network environment in practical engineering field.

• 한국병원경영학회지
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• 제spc호
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• pp.14-24
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• 2016

This study is to present current research state of the art in serviscape and performance in healthcare system. Previous studies related to serviscape in healthcare sector are explored with limitations. This study conducts a content analysis with literature reviews in order to synthesize previous studies into three branch constitution dimension of the serviscape presenting the service environment. This study provides a current research state of the art and a future direction in serviscape in healthcare sector. Study results provide serviscape, customer response, satisfaction, and behavior intention in terms of healthcare settings. The patients and hospital customers as well as hospital employees should share the service experiences of the good quality in a proper service environment so that the patients and customer can satisfy and revisit the hospital.

• Educational Technology International
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• 제12권1호
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• pp.1-20
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• 2011

The study described in this paper examined the effectiveness of a multimedia case-based learning environment to teach technology integration to Korean pre-service teachers. The structure and philosophy behind the use of embedded video in an online, multimedia system and the data collected from 103 pre-service teachers are presented and discussed. The overall finding shows that there was no significant difference from pre- to posttest among the lecture, the case-based, and the mixed environment groups. However, low prior knowledge students improved more when they learned about technology integration with the mixed method than with the case-based method alone. Discussion about this result and its educational implications conclude the paper.

• 소프트웨어공학소사이어티 논문지
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• 제26권2호
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• pp.45-52
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• 2013

클라우드 컴퓨팅 서비스를 제공하는 사업자는 이용자에게 신뢰성 있고 일관된 품질을 제공하기 위해서 SLA를 보장해야 한다. SLA(Service Level Agreement)는 서비스 사업자가 제공하는 서비스를 대상으로 가용성 등 일정한 서비스 수준을 보장하기 위해 맺는 서비스 사업자와 고객간의 계약이다. 클라우드 컴퓨팅은 다양한 클라우드 서비스의 IT 자원에 따라 IaaS, PaaS, SaaS 등으로 구분되는데 기존의 SLA는 물리적인 네트워크 환경에 대한 요소만 고려하고 있어서 제공되는 서비스의 품질 요소는 반영하기 어렵다. 본 논문에서는 SaaS 레벨에서의 SLA 명세를 위한 XML 스키마를 가지는 명세 언어와 이를 교환하기 위한 UDDI 기반의 교환 프로세스 및 아키텍처를 제안한다. 클라우드 환경에서 SaaS의 품질 요구사항은 제안한 명세 언어로 정의되고 품질 명세 저장소에 저장되며 교환 아키텍처를 기반으로 서비스 바인딩 시 교환된다.