• Title/Summary/Keyword: Service Environment

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Comparison of Students' Satisfaction with Sanitary, Environment, and Service of College Food Service by Operating System (대학급식소의 운영형태에 따른 위생, 환경과 서비스에 대한 만족도 비교)

  • Kim Su-Hyun;Kwon Sunja;Ly Sun Yung
    • Korean Journal of Community Nutrition
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    • v.10 no.3
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    • pp.331-340
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    • 2005
  • The purpose of this study was to provide basic data to improve college food service satisfaction with sanitary, environment and service by comparing 2 contract-managed and 2 self-operated college food services in Daejeon and Chungnam area. According to the results, sanitation and environment satisfaction degrees of contract-managed college food services were higher than those of self-operated food services. The satisfaction degrees with service were also higher in contract-managed food services than self-operated food services except the category of quick food delivery. In all categories comprising the food service satisfaction, the satisfaction degrees were lower in female students than in male students. There were more negative self-perceived clinical symptoms in female students than male students. The higher the negative self-perceived clinical symptoms scores were, the lower the satisfaction degrees with food service were, which suggests that かe health state of students was one of the factors that influenced college food service satisfaction. There was no difference between contract-managed and self-operated food services in terms of satisfaction with overall food taste and overall satisfaction degree. The average satisfaction degree for the contractmanaged food services in terms of price relative to food quality was lower than that for self-operated food services. According to stepwise multiple regression analysis, 'overall food taste', 'price relative to quality', 'kindness of employees', 'coping with proposed opinions' and 'quicknless of food delivery' in decreasing order, were the most relatively important attributes for overall satisfaction. There should be further studies on important management factors to improve satisfaction with sanitary, environment and service by self-operated college food service.

Design and Implementation of Mobile Web Map Service (모바일을 위한 웹지도 서비스의 설계 및 구현)

  • Choi, Jae-Young;Chung, Yeong-Jee
    • Journal of Internet Computing and Services
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    • v.6 no.5
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    • pp.97-110
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    • 2005
  • Recently, many WMS(Web Map Services) and POI(Point of Interest) services come to be in service on the Internet using Web GIS(Geographic Information System) as Information Technology and computer H/W are evolved faster in its speed, network bandwidth and features. The Web GIS is, however, limited and constrained on the specification of its system configuration, the service class provided and the presentation methodology of a map. As the mobile Internet becomes popular in mobile service, Web GIS service on mobile environment is strongly required and to be provided by location based WMS(Web Map Service) on a mobile client such as PDA with location information of the user. In this paper, we made an effort to design and implement a GIS computing environment by thin client for mobile web map service. For implementing the thin client GIS computing environment. we were using NGII's(National Geographic Information Institute's) DXF map, representing the map by SVG(Scalable Vector Graphics) recommended by OGC(OpenGis Consortium), and adapting standard XML web service to provide the thin client GIS service on PDA by applying the location information of the user in realtime with GPS on mobile environment.

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The Effect of the Environment of Cooking Education Institutes on Study Satisfaction and Re-registration - Focused on Busan Area - (조리 관련 학원의 교육 환경이 학습 만족 및 재수강에 미치는 영향 - 부산 지역을 중심으로 -)

  • Park, Kyong-Tae;Baek, Jong-On
    • Culinary science and hospitality research
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    • v.14 no.3
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    • pp.156-164
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    • 2008
  • This study analyzed the effect of the environment of cooking education institutes on students' study satisfaction and re-registration in Busan, in order to provide those students with good education environment and useful information. The survey was conducted from March 25th to April 11th, 2008. 300 copies of the questionnaire were distributed and 293 copies were returned, among which 270 copies(unsuitable 23 copies were excluded from the analysis) were included as reliable statistical data for analysis. To figure out the result, frequency analysis, reliability verification(Cronbach's Alph), factor analysis and regression analysis were employed in this study. Analyzed factors included cooking environment factor, education service factor, additional factor and lecturer's attitude factor. For the regression analysis to find out the effect of cooking education environment factor on study satisfaction and re-registration, it was found that cooking environment factor, education service factor, additional factor and lecturer's attitude factor had significant effect on study satisfaction and re-registration, which meant that the assumptions 1, 2, 3, 4 and 5 were adopted in this analysis. For the regression analysis to find out the effect of the satisfaction for the environment of cooking education institutes on re-registration, it was found that study satisfaction had significant effects on re-registration and the assumption 6 was adopted. Through this study, it was suggested that the satisfaction and re-registration of cooking education institutes were influenced by all factors, especially for cooking environment and education service. Thus, it is necessary to improve the old environment for cooking education and cooking education programs. Also, continuous study should be conducted to secure potential customers in the future.

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Intention to use of Mobile Payment Service in Financial MVNO Environment (금융 MVNO 환경에서의 소비자의 모바일지급결제서비스 이용의도)

  • Park, Jin Sung;Kang, In Yang;Han, Pil Koo;Jun, Byoung Ho
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.8 no.2
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    • pp.213-227
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    • 2012
  • Recently MVNO has been adopted to reform the monopoly structure of mobile telecommunication industry in Korea. MVNO is expected to not only enable mobile telecommunication industry more free, but also provide various welfare service with customers, in particular mobile payment system service. Based on TAM, this paper is to investigate the affecting factors of intention to use of mobile payment system service in MVNO environment. The results indicate that all system quality factors are significantly related to both perceived usefulness and perceived easy of use, but only stability of service quality factor is significantly related to the perceived usefulness. Perceived easy of use was found to be siginificantly related to the intention to use of mobile payment system in MVNO environment, but percevied usefulness was not.

Implementation of Distributed Computing Environment using Java Agent (자바 에이젼트를 이용한 분산컴퓨팅 환경 구현)

  • 서건원;이길흥
    • Journal of the Korea Computer Industry Society
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    • v.3 no.2
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    • pp.199-208
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    • 2002
  • Because of the change of computing environment, an agent technology is spotlighted recently. By deploying agent distributedly in network and offering the necessary service quickly in place easing realization of service, the enlargement of the effectiveness of network is necessary more and more. In this paper, agents programmed in java are distributed in place easing realization of service in network. And a manager connects to agents and informs URL of service code of the agent. This paper implements distributed computing environment in which agent downloads service code from URL of service code, executes the code, and returns the result of execution to manager.

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Recommendation Method for Social Service in Ubiquitous Environment

  • Kim, Sung Rim;Kwon, Joon Hee
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.7 no.2
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    • pp.19-27
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    • 2011
  • Recent development of information technologies produces a lot of community services. Social Network Service is one of the community services on the world wide webs. In the Social Network Service, a user can register other users as friends and enjoy communication through a virtual message. Previous researches show a few social service methods using manually generated tagging. However, the manual social tagging is not widely used in many social network services. Moreover, they do not consider ubiquitous computing environment. We propose a recommendation method for social service using contexts in ubiquitous environment. Our method scores documents based on context tags and social network services. Our social scoring model is computed by both a tagging score of a document and a tagging score of a document that was tagged by a user's friends.

Measuring Service Quality in Academic Libraries (대학도서관 서비스 품질의 측정)

  • 박동진;윤동원
    • Journal of Korean Library and Information Science Society
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    • v.30 no.4
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    • pp.183-206
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    • 1999
  • The purpose of this research is to evaluate the service quality measure and service quality level between one sample library and the other. Most typically, service quality is defined in terms of reducing the gap between customer expectations and the actual service provided. This research also focuses on gap reduction. Service quality concept was originally discussed in a commercial environment and may require some adaptation to the non-commercial environment of the academic library. A revised service quality measure that developed by P. J. Calvert and P. Hernon(1996) was used for this research. Results showed that service quality measure of this research was reliable(99 service quality items scale's Cronbach Alpha coefficient was 0.983) and was validated by correlation and factor analysis. Therefore service quality measure of this research will be applied positively for academic libraries. And this research showed that the service quality level of sample academic library was inferior to that of the others. The service quality of sample academic library should be improved to meet the customer's needs and expectations immediately.

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Design and Implementation of Thin Client SVG Map Service System for LBS (LBS를 위한 서버기반 SVG Map 서비스 시스템 설계 및 구현)

  • Chung Yeong-Jee;Kim Myung-Sam
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.8 no.7
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    • pp.1588-1596
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    • 2004
  • Recently, many WMS(Web Mapping Services) and POI(Point of Interest) service on to be in service on the Internet using Web CIS(Geographic Information System) as information Technology and computer HW are evolved faster in its speed, network bandwidth and features. The Web GIS is, however, limited and constrained on the specification of its system configuration, the service class provided and the presentation methodology of a map. As the mobile Internet becomes popular in mobile service, Web GIS service on mobile environment is strongly required and to be provided by LBS(Location Based Service) on a mobile client such as PDA with location information of the user. In this paper, we made an effort to design and implement a GIS computing environment by thin client for mobile web mapping service. For implementing the thin client GIS computing environment, we were using NGII's(National Geographic Information Institute's) DXF map, representing the map by SVG(Scalable Vector Graphics) recommended by OGC(OpenGis Consortium), and adapting standard XML web service to provide the thin client GIS service on PDA by applying the location information of the user in realtime with GPS on mobile environment.