• Title/Summary/Keyword: Service Enhancement

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A Study on Web Service Performance Enhancement Using Tuning Model (튜닝 모델을 이용한 웹 서비스 성능 향상에 관한 연구)

  • Oh, Kie-Sung
    • Journal of Information Technology Services
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    • v.4 no.2
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    • pp.125-133
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    • 2005
  • Because of paradigm change to web service, numerous institutes have been suggested supporting solution about web service, and actively developed system using web service but it is hard to find out a systematic study for web service performance enhancement. Generally, there are SOAP message processing improvement and configuration optimization of server viewpoint for web service performance enhancement. Web service performance enhancement through SOAP message processing improvement have been studied related research but configuration optimization of server is hard to find out a systematic tuning model and performance criteria. In this paper, I suggested performance testing based tuning model and criteria of configuration optimization of server viewpoint. We executed practical analysis using tuning model about web service in internet. This paper show that the proposed tuning model and performance criteria is applicable to web service performance enhancement.

Research on Service Enhancement Approach based on Super App Review Data using Topic Modeling (슈퍼앱 리뷰 토픽모델링을 통한 서비스 강화 방안 연구)

  • Jewon Yoo;Chie Hoon Song
    • Journal of the Korean Society of Industry Convergence
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    • v.27 no.2_2
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    • pp.343-356
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    • 2024
  • Super app is an application that provides a variety of services in a unified interface within a single platform. With the acceleration of digital transformation, super apps are becoming more prevalent. This study aims to suggest service enhancement measures by analyzing the user review data before and after the transition to a super app. To this end, user review data from a payment-based super app(Shinhan Play) were collected and studied via topic modeling. Moreover, a matrix for assessing the importance and usefulness of topics is introduced, which relies on the eigenvector centrality of the inter-topic network obtained through topic modeling and the number of review recommendations. This allowed us to identify and categorize topics with high utility and impact. Prior to the transition, the factors contributing to user satisfaction included 'payment service,' 'additional service,' and 'improvement.' Following the transition, user satisfaction was associated with 'payment service' and 'integrated UX.' Conversely, dissatisfaction factors before the transition encompassed issues related to 'signup/installation,' 'payment error/response,' 'security authentication,' and 'security error.' Following the transition, user dissatisfaction arose from concerns regarding 'update/error response' and 'UX/UI.' The research results are expected to be used as a basis for establishing strategies to strengthen service competitiveness by making super app services more user-oriented.

A Study on Model Development for Community based Health Life Enhancement Centers (일 지역 건강생활실천센터 모형개발을 위한 연구)

  • Choi, Song-Sil;An, Hye-Kyung;Kim, Young-Hee
    • Research in Community and Public Health Nursing
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    • v.14 no.3
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    • pp.520-532
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    • 2003
  • Purpose: The purpose of this study was to identify the health status and request of community residents. This study is part of development of efficient health life enhancement programs. Methods: The subjects of this study were 586 households in a rural community and well-trained interviewers visited every household in the designated area and individually interviewed heads of households for general information and health service utilization. The data were collected using a questionnaire for seven months from March 25 to September 24, 2002. The data were analyzed using frequency. percentage by SPSSWIN (v 10.0). Results: 1. 58.9% of subjects were above sixty, and 60.8% of them were women. 2. The most serious problems they identified were health problems (45.6%), and the second was(##-was+were) economic problems(22.0%). 3. Almost half of the study population regarded themselves as healthy (46.2%). The types of illness they had were neuralgia, arthritis, hypertension, diabetes, and heart disease. 4. Most of the study population answered that they didn't do anything special for health enhancement. 5. Among medical facilities, hospitals or medical clinics (55.3%) were most commonly utilized when they were sick. 6. The highest request of the subjects was 'Home visiting service (45.4%)', and 'free treatment connected to the service of hospitals' was the second. What they needed most regarding health enhancement programs in health life enhancement centers was 'free health examination (58.2%), and heath education programs (57.7%). 7. As a result of investigating the subjects' demand for nursing services in health life enhancement center, 'the clinical examination' was the most requested, and next was 'blood pressure check', 'emergency treatment', and 'rehabilitation service', in that order.

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A Study on Enhancement of Library Service for the Disabled in Public Libraries (공공도서관의 장애인서비스 활성화 방안)

  • Kang, Sook-Hee
    • Journal of Korean Library and Information Science Society
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    • v.40 no.4
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    • pp.353-379
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    • 2009
  • Since April last year when "the disability discrimination act" became effective in Korea, public libraries in Korea have been obligated to provide library service to the disabled. But most of public libraries in Korea do not and are not ready to service them. After finding out the characteristics of Korean disabled people and investigating current state of services for them in the public libraries of Korea by analyzing related statistics and laws, suggestions for the enhancement of public library service for disabled people in Korea were proposed.

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Identifying Service Opportunities for Enhancing Driving Safety of Intra-City Buses Based on Driving Behavior Analysis (운전자의 위험운전 행동 분석을 통한 시내버스 안전운전 지원 서비스 기회 도출)

  • Kim, Min-Jun;Lim, Chie-Hyeon;Lee, Chang-Ho;Kim, Kwang-Jae;Jeon, Jinwoo;Park, Yongsung
    • Journal of Korean Institute of Industrial Engineers
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    • v.41 no.5
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    • pp.499-510
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    • 2015
  • The purpose of this research is to identify new service opportunities for enhancing driving safety of intra-city buses based on driving behavior analysis. Service opportunity identification involves finding target customers of service (to whom), motivations for service (why), service contents (what), and service delivery process (when, where). This paper presents an analysis of driving behaviors using the operational data of intra-city buses in conjunction with traffic accident data and drivers' driving history data. This paper also presents four identified service opportunities based on the data analysis results. This research would contribute to enhancing driving safety of intra-city buses in Korea and serve as a basis for developing new services for driving safety enhancement.

Safety Improvement Methods of Personal Identification Services using the i-Pin (아이핀 기반 본인확인서비스의 안전성 강화 방안)

  • Kim, Jongbae
    • Journal of Information Technology Services
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    • v.16 no.2
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    • pp.97-110
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    • 2017
  • Due to development of IT, various Internet services via the non-face-to-face are increasing rapidly. In the past, the resident registration numbers (RRN) was used a mean of personal identification, but the use of RRN is prohibited by the relevant laws, and the personal identification services using alternative means are activated. According to the prohibition policy of RRN, i-PIN service appeared as an alternative means to identify a person. However, the user's knowledge-based i-PIN service continues to cause fraudulent issuance, account hijacking, and fraud attempts due to hacking accidents. Due to these problems, the usage rate of i-PIN service which performs a nationwide free personal identification service, is rapidly decreasing. Therefore, this paper proposes a technical safety enhancement method for security enhancement in the i-PIN-based personal identification service. In order to strengthen the security of i-PIN, this paper analyzes the encryption key exposure, key exchange and i-PIN authentication model problems of i-PIN and suggests countermeasures. Through the proposed paper, the i-PIN can be expected to be used more effectively as a substitution of RRN by suggesting measures to enhance the safety of personal identification information. Secured personal identification services will enable safer online non-face-to-face transactions. By securing the technical, institutional, and administrative safety of the i-PIN service, the usage rate will gradually increase.

The Effect of Gratitude Enhancement Program for Freshmen on Pre-service Early Childhood Teacher's Gratitude Disposition, Empathic Ability, Department Satisfaction (신입생을 위한 감사증진 프로그램이 예비유아교사의 감사성향, 공감능력, 그리고 학과만족에 미치는 영향)

  • Lee, Sae Na;Kim, Min Jeong
    • Korean Journal of Child Education & Care
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    • v.19 no.2
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    • pp.85-100
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    • 2019
  • Objective: The purpose of this study was to find out the effect of gratitude enhancement program for freshman on pre-service early childhood teacher's gratitude disposition, empathic ability, and department satisfaction. Methods: 55 freshmen majoring in early childhood education were participated in this study. Twenty-eight of them were classified as an experimental group and made to go through gratitude enhancement program for freshman. Twenty-seven of them were classified as a control group. The gratitude enhancement program for freshman consisted of lectures on cognitive, affective and behavioral gratitude factors. To verify the effect of this program, the tests on gratitude disposition, empathic ability, and department satisfaction were carried out and the collected data were analyzed by ANCOVA. Results: The result of this study was that the gratitude enhancement program was effective for improving gratitude disposition, empathic ability, and department satisfaction of pre-service early childhood teachers. Conclusion/Implications: This study illustrated the need of gratitude enhancement program and its methodologies for pre-service early childhood teacher's college adjustment and persistence by improving gratitude disposition, empathic ability, and department satisfaction.

Job Implementation of ITEC's In-Service Teacher Training (발명교사교육센터 직무연수의 현업적용도)

  • Moon, Dae-Young
    • 대한공업교육학회지
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    • v.40 no.1
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    • pp.87-104
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    • 2015
  • This study was carried out to evaluate on the job implementation of ITEC(Invention Teacher Education Center)'s in-service teacher training. To accomplish this purpose, teacher's perception on retention, usefulness, utilization, and enhancement were investigated after one year completing in-service teacher training. The populations of this study were 60 teachers completing in-service teacher training of the southeast ITEC. The methods of this study were survey research and qualitative content analysis. The subjects of survey research were 30 teachers and the case analysis objects were 12 epilogues of in-service teacher training. The mean of job implementation of southeast ITEC's in-service teacher training was 4.07 on a five-point scale. Teacher's perception on job implementation sub factors after one year completing in-service teacher training were as follows. The mean of enhancement factor was 4.39, usefulness factor was 4.11, utilization factor was 3.94, and retention factor was 3.82 on a five-point scale. The mean of enhancement factor and usefulness factor were relatively high level as compared with the mean of job implementation and the mean of utilization factor and retention factor were relatively low level as compared with the mean of job implementation. The results of qualitative content analysis about 12 epilogues of in-service teacher training, some significant instances were deducted that representable retention, usefulness, utilization, and enhancement factors directly and indirectly.

A Novel Hearability Enhancement Method for Forward-Link Multilateration Using OFDM Signal

  • Park, Ji-Won;Lim, Jeong-Min;Lee, Kyu-Jin;Sung, Tae-Kyung
    • Journal of Electrical Engineering and Technology
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    • v.8 no.3
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    • pp.638-648
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    • 2013
  • Together with the GPS-based approach, geo-location through mobile communication networks is a key technology for location-based service. To save the cost, most geo-location system is implemented on the existed network service, which has a cellular structure. Still, multilateration is limited in cellular structure because it is difficult for the mobile terminal to acquire distance measurements from multiple base stations. This low hearability in the receiver is caused by co-channel interference and multipath environment. Therefore, hearability enhancement is necessary for multilateration under multipath and interference environment. Former time domain based hearability methods were designed for real signals. However, orthogonal frequency division multiplexing (OFDM) signal, which its usage has been increased in digital wireless communication, is a complex signal. Thus, different hearability enhancement method is needed for OFDM signals. This paper proposes a hearability enhancement method for forward-link multilateration using OFDM signals, which employ interference cancellation and multipath mitigation. A novel interference cancellation and multipath mitigation strategy for complex-valued OFDM signals is presented that has an iterative structure. Simulation results show that the proposed multilateration method provides the user's position with an accuracy of less than 80m through the mobile WiMAX cellular network in multipath environment.

Study of the Enhancement of Pedestrian Safety based on Service Design (서비스 디자인에 기초한 신도시 보행안전 확보방안에 관한 연구)

  • Park, Cheon-Bo;Jeong, Tae-Il
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.2
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    • pp.1507-1515
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    • 2015
  • The aim of this study was to suggest an enhancement of pedestrian safety through a service design process regarding urban design in new-town area. For this study, the concept, process and touchpoint, and survey design area, of the service design are reviewed as a theoretical study. According to this study, traffic signals, pedestrian environment, pedestrian overpass, and access traffic road were surveyed as touchpoints and a problem search, concept design, design building, institutional implement were analyzed as a service design process. As a result of these studies, the planning method for pedestrian safety based on service design process in terms of the external space design in a new-town area are suggested.