• Title/Summary/Keyword: Service Development tool

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Development and Validation of Privacy Concern Measurement Tool in Personal Medical Information (개인의료정보 프라이버시 염려 측정도구 개발 및 타당도 검증)

  • Lee, Kiho;Chung, Youngchul;Han, Kyeongseok;Song, Taemin
    • KIPS Transactions on Computer and Communication Systems
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    • v.3 no.6
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    • pp.197-208
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    • 2014
  • In an information society, privacy protection is one of the most important ethical issues. In medical institutes in which personal medical information is collected and stored, in addition, a privacy breach can cause a serious damage on personal lives. This study attempted to develop privacy concern measurement tool in personal medical information to measure patients' concern on their medical information from medical service consumers' perspective and verify its validity. For this, privacy concern measurement tool in personal medical information was developed based on the results of previous studies. After performing Exploratory Factor Analysis(EFA) and Confirmatory Factor Analysis(CFA) on the measurement tool, its reliability and validity were verified. It appears that the measurement tool would be useful in developing decent privacy protection policy after investigating citizens' concern on the protection of personal medical information and domains they are interested in. For medical institutes as well, they would be helpful in coming up with a reasonable plan after figuring out problems in the protection of personal medical information and current status.

Study on the Influence of Psychological Culture Experiences on Job Performance - Culture Marketing Case of a Cosmetic Sales Organization for Internal Customers - (심리적 문화체험이 직무성과에 미치는 영향연구 - 화장품판매조직 내부고객을 위한 문화마케팅사례 -)

  • An, Jongsuk;Lee, Jeongman
    • Journal of Fashion Business
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    • v.16 no.5
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    • pp.74-87
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    • 2012
  • The service industry will be essentially extended during the economic growth and industrial development. Especially, the role of workers meeting the customers in service industry is very important from the view point of purchase intention. So many companies in service industry endeavor to increase the work efficacies of workers through the various prizes and incentives, and improve the job performance by additional education. Recently, the incentive tours are comprehensively accepted as an efficient tool to promote the loyalty and job performance of workers. The incentive tours enable the worker to gain the cultural experiences. They will experience not only the natural heritages and antiques, but also the local life culture and arts culture. The culture marketing for worker as the internal customer increase the worker's loyalty and the ties among workers, and therefore, their job performance will be increased. The empirical results (162 workers surveyed) showed the incentive tours have improved both the individual and group's job performance at a cosmetic sales organization. So it is recommend to plan the organization specific incentive tour in order to improve the productivity of the service organization.

An Integrated Development Environment for SyncML Server Applications (SyncML 서버 응용 개발을 위한 통합 개발 환경)

  • Lee, Ji-Yeon;Choi, Hoon
    • The KIPS Transactions:PartA
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    • v.11A no.1
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    • pp.37-48
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    • 2004
  • The SyncML, the standard synchronization protocol, supports the synchronization of various application services between a client and a server such as an address book, a calendar. Even with this standard protocol, SyncML application developers usually spend a long time and efforts implementing service specific logics and databases. This paper designed and implemented the SDE(Service Development Environment) which is an integrated development environment for SyncML server developers to develop an application service rapidly and correctly. The SDE consists of two components i.e., the Sync Library and the SEG(Sync Engine Generator) tool. To prove the applicability of this study we implemented a SyncML server by using the SDE and also carried out the correctness tests and the performance test. We hope this system helps developers implement mobile application services more efficiently.

The Study on Development of Service Satisfaction Index - Service User of Community-Development Voucher Program - (서비스 만족도 지표 개발에 관한 연구 - 지역개발형 바우처 서비스 이용자를 중심으로 -)

  • Shin, Chang-Hwan
    • Korean Journal of Social Welfare Studies
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    • v.42 no.1
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    • pp.151-177
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    • 2011
  • With the expansion of Voucher program, academic and practical concerns of performance evaluation of voucher service has been more emphasized. Accordingly, client satisfaction survey are expanding these days, but the study of client satisfaction as a performance indicator aimed at service client has not been yet conducted systematically. The purpose of this study is to develop Satisfaction Index, targeting at client of community-development voucher program in Community Service Investment Project conducted by the Ministry of Health and Welfare. Data were collected from 1800 client of community-development voucher program. This study summarized theoretically many kinds of satisfaction measurement and composed the Satisfaction Index reflecting characteristics of Voucher. By the item analysis and reliability analysis, the element satisfaction was identified as homogeneous items. General satisfaction were obtained using element satisfaction and overall satisfaction, it was found to be valid through the evaluation of convergent and discriminant validity as a tool for satisfaction. This study suggest using the '1step weighted approach' than '2step weighted approach' having weakness of complex overlapping manner.

Information Security and Organizational Performance: Empirical Study of Korean Securities Industry

  • Kong, Heekyung;Jung, Suhyun;Lee, Insung;Yeon, Seung-Jun
    • ETRI Journal
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    • v.37 no.2
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    • pp.428-437
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    • 2015
  • This study was conducted to analyze the effect of information security activities on organizational performance. With this in mind and with the aim of resolving transaction stability in the securities industry, using an organization's security activities as a tool for carrying out information security activities, the effect of security activities on organizational performance was analyzed. Under the assumption that the effectiveness of information security activities can be bolstered to enhance organizational performance, such effects were analyzed based on Herzberg's motivation theory, which is one of the motivation theories that may influence information protection activities. To measure the actual attributes of the theoretical model, an empirical survey of the securities industry was conducted. In this explorative study, the proposed model was verified using partial least squares as a structural equation model consisting of IT service, information security, information sharing, transaction stability, and organizational performance.

A Study of Development for Travel Management Application (여행 관리 어플리케이션 개발에 관한 연구)

  • Park, Kwangsoo;Kim, Yongchun;Moon, SongChul
    • Journal of Service Research and Studies
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    • v.4 no.2
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    • pp.49-56
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    • 2014
  • Lately, We have experienced increasing of Smartphone. Therefore we have experienced increasing of Application for Smartphone. This study suggested Tour Management Application using the smartphone. When you travel, you need various information This study of Development for Application provide that guide of travel destination provide means of transportation, time of travel, traveling expensives management. This application will use conveniently This application provide various information of travel and this application will use tool of new mobile business.

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Smart Tourism Development in Small and Medium Cities: The Case of Macao

  • Qi, Shanshan
    • Journal of Smart Tourism
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    • v.1 no.2
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    • pp.27-36
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    • 2021
  • As a popular concept, smart tourism is widely used as a strategic tool to improve the competitiveness of world tourism destinations. Taking Macao as a case study, this research explores the relationship between government, academic research, and smart destination applications, with a view toward investigating the utilization of smart technology to achieve service innovation, effective communication with tourists, and enhance the travel experience. The study summarizes the current situation of smart tourism in Macao, finding that most of the smart services in Macao rely on users to obtain information spontaneously and do not achieve real interaction and service demand. Suggestions and advice for smart development are provided.

Needs Assessment of Elderly for Community-based Long-Term Care (요양보호 대상노인의 서비스 요구도 평가)

  • Lee, Jae-Chang;Kim, Eun-Kyung
    • Journal of Korean Academy of Nursing Administration
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    • v.11 no.1
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    • pp.67-77
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    • 2005
  • Purpose: Needs of health-welfare-medical service for the elderly is rapidly increasing in Korea. The purpose of this study was to evaluate the needs of health-welfare-medical service for the long-term care elderly in the community and to compare differences by their characteristics. Method: Needs assessment was completed in the homes of 598 persons over 65 years by using the tool of needs assessment, between November and December, 2003. We examined all the health-welfare-medical service of elderly in the community. Data were analyzed using SAS program. Result: The needs of the long-term care elderly in community was largest 'home visiting service of visiting nurse(87.5%)', and then 'religious, psychological and emotional support(73.9%)', 'home visiting therapy of physician(58.5%)', 'social support service(55.7%)', 'health improvement program of public health center and social welfare center(51.8%)', 'health examination(48.8%)' followed. The difference of health-welfare-medical service needs among characteristics(age, medical security, caregiver existence, and regions) was statistically significant by service contents(p<0.05 or p<0.01). Conclusion: We can apply it in the distribution of community resource and the development of service providing programs by figure out the needs assessment for the long-term care elderly in the community, and consequently, through this, realizing the health maintenance and promotion of the long-term care elderly.

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The development of knowledge service needs assessment model for small and medium-sized businesses (중소기업을 위한 지식서비스 수요 조사 모형 개발)

  • Maeng, Yun-ho;Yoo, Sun-Hi;Seo, Jinny
    • Knowledge Management Research
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    • v.16 no.4
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    • pp.169-190
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    • 2015
  • The status of small and medium-sized enterprises has been changed into more independent business entities rather than simply subcontractor so that the utilization of specialized knowledge has been much more necessary for the survival in the market. However, small and medium-sized enterprises, it is difficult to sufficient investment in knowledge services due to limited resources relative to large enterprises and demand for knowledge services business of government support is growing. For this reason, it is important to measure accurately the demand for knowledge services of small and medium-sized enterprises in knowledge management for effective utilization of knowledge service. In this study, we analyzed previous studies on small and medium-sized enterprises knowledge services that can be utilized in a comprehensive way. As a result, we developed knowledge service needs assessment model based on five critical success factors for continual growth and 12 types of knowledge service. This model has been modified and supplemented through expert meeting using delphi research method and topic modeling analysis using secondary data. This study is attempted to appropriately measure necessary knowledge services for small and medium-sized enterprises so that generated the evaluation model of knowledge service demands, comprehensively dealing with core knowledge services for many kinds of business entities. It is expected that the developed model will be a useful tool to understand and evaluate knowledge services demands of enterprises.

Development and Application of Service Quality Indicators in Nursing Homes: Structure-Process Evaluation (노인요양시설의 서비스 질 평가 지표 개발 및 적용: 구조-과정 측면의 질 평가)

  • Kim, Moon-Sil;Lee, Seung-Hee
    • Journal of Korean Academy of Nursing Administration
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    • v.14 no.2
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    • pp.131-143
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    • 2008
  • Purpose: The aim of this study was to develop service quality indicators to evaluate structure and process of the nursing home service. Method: On the basis of literature review and analysis of existing quality indicators, the researcher made a preliminary service quality indicators and verified content validity twice. The final service quality indicators were applied in 30 nursing homes. Results: Preliminarily, 3 domains, 24 sub-domains, and 156 indicators were generated. Through two content validity testings, the indicators scoring over .80 CVI for each testing were adopted and modified by discussion with a panel of experts. The final indicators consisted of 3 domains, 15 sub-domains, and 128 indicators. These indicators were applied in 30 nursing homes. The result showed that they were easily applicable and suitable for a evaluation of service quality in nursing home. Conclusion: This 'service quality indicators in nursing home' was verified by the content validity. This tool will be able to be used for evaluation and improvement of nursing home service quality. However, repeated researches are needed for further validity and reliability.

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