• Title/Summary/Keyword: Service Development Plan

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Study on the future-oriented and evolutive implementation plan to promote marketing on the passenger rail service (미래지향적이고 발전적인 간선여객마케팅 실행방안 연구)

  • Cho, Ki-Han;Bang, Chang-Hoon;Kim, Hong-Rae
    • Proceedings of the KSR Conference
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    • 2009.05a
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    • pp.315-321
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    • 2009
  • Since the KTX start its service on April 1st of 2004, KTX increased its share up to 17.4% (2008). It's the 2nd after the passenger car share of 59.2% in the national transportation, but the gap is still wide. In addition, because of the rise of goods' and oil price, the share of intercity express bus is growing up. Nevertheless Korail is trying to improve the train schedule and develop internodal transit system, the number of passengers of KTX is remain flat. KORAIL should start and proceed the tasks below. - Analysis of the 5 year's operation of KTX since the year of 2004 to make plans for the steady growth - development of the KTX operation plan for expansion of railway - preparing the operation of additional passenger rail services on the mail line for newly introduced trains. - expansion of KTX's service area after the introduction of KTX-II - introduction of other new trains - examination for the action plans to promote marketing in main-line including refinement of the rate structure

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Development of a Database System for Home Care Service Based on RAI (Resident Assessment Instrument) (RAI(Resident Assessment Instrument)를 이용한 노인가정간호 및 재가복지서비스 정보시스템 개발)

  • June, Kyung-Ja;Kim, Eun-Young
    • Research in Community and Public Health Nursing
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    • v.14 no.1
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    • pp.75-82
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    • 2003
  • The purpose of this study was to develop an information system for home care service based on RAI(Resident Assessment Instrument). The standardization of service providing process was conducted using the steps of need assessment, triggers, application of CAPs, and care plan. The structure of MDsoft-HC was composed by MDS-CAPS system and system management system. A database on home care clients was accumulated by putting data, respectively, in general information, MDS-item, and MDS-result. Based on this data, the list of CAPs for the client was selected and monthly and annual statistics were calculated by problem result counts. It was suggested that standardization of a care plan would be integrated and short form of need assessment would be developed in the next stage.

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The Development of Customer Experience Management Competency Scale in the Manufacturing industry - Top Plan DNC Customer Experience Management Casestudy - (제조업의 고객경험관리 평가지표 개발연구 - Top Plan DNC 고객경험관리 사례를 중심으로 -)

  • Kim, So Hui;Kim, Yong Se
    • Korea Science and Art Forum
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    • v.20
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    • pp.135-146
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    • 2015
  • The purpose of this research is to highlight the importance of customer experience relating to servitization of manufacturing and to develop an index to analyze customer experience management. It occurred that customer experience management analysis should perform in diverse dimensions to get higher customer satisfaction. Following to this idea, new idex is designed : CEMC(Customer Experience Management Competency scale). CEMC includes three parties which are internal expert, external expert and customer, as evaluators of the appraisal. Each evaluator participates in the inspection about customer experience management through a questionnaire which composed four sections : Product and service, Business process, Culture and Asset. Researchers apply this index to one small manufacturing business and analyze the state of customer experience management. The result would be a reference for building strategy and align inside organization.

Development Plan for a Sports Record Information Service for Records Management (기록관리를 위한 스포츠기록 정보서비스 구축 방안)

  • Semin Kim;Sung Jung Bae
    • Journal of Industrial Convergence
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    • v.20 no.12
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    • pp.163-169
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    • 2022
  • The importance of record management is emphasized in various fields. In the field of sports in particular, the importance of record management is key, and many efforts are being made to keep a record of the history of many sports. Therefore, in this study, a plan to develop a sports record information service centered on basketball was proposed. In this study, the sports records information service development plan that is described not only has an eye toward developing technology, but is also described from the perspective of records management, which has recently been in high demand. To this end, a demand analysis was conducted on prospective users through FGI, and procedural elements of record analysis were derived. In addition, the system structure and database schema were designed, and a screen for managing and browsing records was presented. Through this study, it is expected that research on sports record management will be able to be actively conducted in the record management field.

Development of Fashion Product Entrepreneurship Education Process for Crowdfunding (Part I) -Focusing on Wadiz Rewards-based Crowdfunding- (크라우드펀딩을 위한 패션제품 창업교육과정 개발 (제I보) -와디즈(Wadiz) 보상형 크라우드펀딩을 중심으로-)

  • Lee, Jungho;Kwon, Hajin
    • Journal of the Korean Society of Clothing and Textiles
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    • v.44 no.1
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    • pp.175-191
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    • 2020
  • This study proposes an entrepreneurship education process for fashion product start-ups through rewards-based crowdfunding. It examines issues such as: the general concept of crowdfunding and the pros and cons of rewards-based crowdfunding, the detailed curriculum plans in a chronological order for the regular class development, and the presentation of a visual plan to show the whole process. An entrepreneurship education process is developed in 13 steps: research on crowdfunding market, prototype plan, prototype production, story development, visual contents development, rewards development, project evaluation, public schedule & service setting, period setting & start funding, community management (Q&A), funding ends & deposit, complete manufacturing & start delivering, and the final information disclosure & open the next project plan. This research is intended to investigate rewards-based crowdfunding as a new paradigm of entrepreneurship and apply entrepreneurship education in fashion product development. However, it is limited to studying the Wadiz crowdfunding platform in Korea. Therefore, we propose a case study on various crowdfunding platforms in Korea, a case study on entrepreneurial curriculum application, and a follow-up study on the possibility of entry into an overseas crowdfunding platform.

A Study on Community Information Service Activation Solution of Public Library (공공도서관의 지역정보서비스 활성화 방안 연구)

  • Kim, Bo-il;Kim, Myoung-su;Ahn, Chang-ho
    • Journal of Korean Library and Information Science Society
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    • v.46 no.4
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    • pp.109-137
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    • 2015
  • Collection and provision of information for local community by public libraries is a very important task as an infrastructure facility of local community. Therefore, in order to suggest a plan to invigorate community information service of public libraries, this study conducted a survey on users' recognition on and demand for community information service of public libraries which libraries and user perceive. Based on this survey, this study suggested a plan for invigoration of community information service of public libraries through diversification of point of contact for use of community information, development of community information contents reflecting user demand, organization of consultative councils for community information service centering on public libraries, improvement of recognition and vitalization of use of public libraries.

A Study of Light Train AFC System Planing (경전철에서 역무자동설비 설계 방안)

  • Lee, Jung-Ju;Lee, Soo-Young
    • Proceedings of the KSR Conference
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    • 2007.11a
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    • pp.1574-1585
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    • 2007
  • In the more and more continues traffic difficulty which comes to be serious it is for solve, in order to like this used plan for new town light train automatic fare collection system, the city development which is balance and the passenger whom it uses, in consequence of the fact that recently believer instruction, the automatic fare collection system the reverse which is convenient is used in the scripture season which is embossed with means it introduces it operates and a manpower with the scientific service control which leads the electric computer anger of passenger service improvement and accounting and statistical business it reduces, the use is convenient and the possibility facility of operating efficiently in rational plan in order to be, description below for the service automation equipment where the efficiency improves it is. Service automation equipment uses a scripture season to be the first boundary gate of the passenger, there must be a place where it uses a service automation facility and in order to be convenient, it considers the moving area and a wait of the reverse station passenger moving area and the space where, must secure the automatic fare collection system which it follows in automation of facility and the service operation of the reverse station which is ticket sale, the collection of tickets back the passenger is convenient and in order it will be able to use, must do and must consider, must arrange the efficient characteristic of the maintenance civil official services.

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Metro Telecommunication Basis Facilities Standardization and Functional Improvement Research (도시철도 구내정보통신 기반설비 표준화 및 기능 향상방안)

  • Kim Moon-Tae;Yoon In-Young
    • Proceedings of the KSR Conference
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    • 2005.11a
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    • pp.964-968
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    • 2005
  • The standardization of information communication is doing a Internal each other connection and each other characteristic stability operation security in objective. From the low-speed network of the subway operation beginning currently it changes with the superhigh speed digital information transmission communication service environment which is a quality service, the hazard which plans the quality improvement of the efficient communication service use which hits to here and passenger service the standardization of the technical standard which stands and the improvement which hits to an engineering standard and facility must come to accomplish. The facility which existing is been old or the enclosure communication equipments which are insufficient. it improves, establishment itexpands efficiently, like this facilities it is stabilized and it is economic and rationally use maintenance it manages with the plan for the inside and outside of the country information communication relation technical standard and engineering standard service feature improvement and future expandability and economical efficiency, the possibility of having a pliability in order to be, rational technical standard and standard it takes a triangular position, efficient characteristic security of information communication service there is a place objective which promises the rational development of course city railroad communication system with character. Function improvement of enclosure communication base equipment, against an improvement and standardization plan it described trom the prosecution which it sees.

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Analysis of Science Lesson Plan of Pre-Service Elementary Teachers about Condensation (초등 예비교사의 응결 차시에 대한 과학 수업 설계 분석)

  • Sung, SeungMin;Yeo, Sang-Ihn
    • Journal of Science Education
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    • v.45 no.2
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    • pp.172-186
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    • 2021
  • The purpose of this study is to analyze the science lesson plan of pre-service elementary teachers about condensation. Pre-service elementary school teachers in A national university of education was included in this study. Through the analysis of prior research and expert review, a framework for analysis of science lesson plan of pre-service elementary teachers was derived. The results of the using the analysis frame are as follows: First, the ability to apply the instructional model in the science lesson plan about condensation differences in pre-service elementary teachers need to be enhanced due to deviations, and teaching on the exact understanding of condensation-related concepts of pre-service elementary teachers is also needed. Second, there is also a deviation of pre-service elementary teachers in the beginning, development, and finishing composition of lesson course, so feedback should be supplemented. Third, in the sub-domain of lesson environment, there was a demand for specific know-how on the lesson environment. Therefore, support is needed for related PCK growth. Fourth, the sub-domain of lesson evaluation have a variety of perspectives on timing and subjects, and some missing about learning objectives in the composition of evaluation content are found to require complementary teaching. In order to improve this situation, it was found that there was a need to prepare conditions for improving science teaching professionalism of pre-service elementary teachers through in-depth discussions on the teaching methods and organization related to science education in the university of education course.

A Critical Perspective on the Integration of Service Delivery Systems in Child-Youth Policy (아동청소년정책 전달체계의 통합방안에 대한 비판적 고찰)

  • Chung, Ick-joong
    • Korean Journal of Social Welfare Studies
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    • v.40 no.1
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    • pp.297-322
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    • 2009
  • Child policy has focused on needy children with special emphasis on residual services but youth policy has implemented to promote capabilities of general adolescents by various activities. The fragmented implementation of child-youth policy by several ministries resulted in possible redundancy of target groups and insufficient service delivery system. Thus, the Ministry of Health, Welfare, and Family Affairs has pushed forward to integrate service delivery systems in child-youth policy after the former Ministry of Health and Welfare and the Government Youth Commission were integrated as part of a government reorganization plan. The purpose of this study is to review limitations of Lee Myung-bak government's plan to integrate child-youth policy and to make important suggestions for effective integration. Lee Myung-bak government's plan seeks to help children and adolescents prepare for the future and move forward with dreams and hope. However, this plan has fatal problems of overemphasizing the efficiency of finance without expansion of budget for children and adolescents. To achieve well-being tailored to one's life cycle, the full-scale expansion of budget is indispensible through the induction of the special fund or the special tax for children and adolescents. Fortunately, Lee Myung-bak government recognized child-youth policy as the social investment that would heighten national competitiveness in the long term, but there was insufficient child-youth policy infrastructure for new implementation. Therefore, Lee Myung-bak government needs a new design for integrated and universal child-youth policy that should take into account national human resource development plan and its economic development policy. The public responsibility for children and adolescents should be strengthened and, in addition, the network function in service delivery system should be complemented.