• The Journal of Society for e-Business Studies
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• v.17 no.2
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• pp.149-163
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• 2012

Logistics systems provide their service to customers by coordinating the resources with limited capacity throughout the underlying processes involved to each other. To maintain the high level of service under such complicated condition, it is essential to carry out the real-time monitoring and continuous management of logistics processes. In this study, we propose a method of estimating the service completion time of key processes based on process-state information collected in real time. We first identify the factors that influence the process completion time by modeling and analyzing an influence diagram, and then suggest algorithms for quantifying the factors. We suppose the container terminal logistics and the process of discharging and loading containers to a vessel. The remaining service time of a vessel is estimated using a decision tree which is the result of machine-learning using historical data. We validated the estimation model using container terminal simulation. The proposed model is expected to improve competitiveness of logistics systems by forecasting service completion in real time, as well as to prevent the waste of resources.

• Management Science and Financial Engineering
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• v.15 no.2
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• pp.1-21
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• 2009

We consider an $M^x/G/1$ queueing system with a random setup time under Bernoulli vacation schedule, where the service of the first unit at the completion of each busy period or a vacation period is preceded by a random setup time, on completion of which service starts. However, after each service completion, the server may take a vacation with probability p or remain in the system to provide next service, if any, with probability (1-p). This generalizes both the $M^x/G/1$ queueing system with a random setup time as well as the Bernoulli vacation model. We carryout an extensive analysis for the queue size distributions at various epochs. Further, attempts have been made to unify the results of related batch arrival vacation models.

• Journal of applied mathematics & informatics
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• v.12 no.1_2
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• pp.291-297
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• 2003

This paper considers discrete-time two-class Ge $o^{X/}$G/1 queues with preemptive repeat priority. Service times of messages of each priority class are i.i.d. according to a general discrete distribution function that may differ between two classes. Completion times are derived for the preemptive repeat identical and different priority disciplines. By using the completion time, the stability condition for our system is investigated.d.

• Proceedings of the Korea Database Society Conference
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• 2010.06a
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• pp.249-264
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• 2010

Mobile banking is a subset of electronic banking which underlies not only the determinants of the banking business but also the special conditions of mobile commerce. Nowadays wireless networks are being evolved and diversified. In this situation The wireless e-commerce is in the limelight on new profits of Carriers. Because of this situation, the importance of mobile billing service is being emphasized. This paper searches the definition and service types of mobile banking, and suggests status and prospects of domestic mobile banking. We suggest the basic direction, the stage of development and functions of services by analyzing the cases of Nonghyup's. Finally we derive the critical factors from those and suggest the effect of introduction and the direction of development. From the customer perspective, mobile banking has many strengths. For example, it allows that all customers access banking service at anytime, anywhere more easily than telephone banking or pc banking. And it reduces the time and the effort for using the service. It enables the company to make a business against global customers. On the other hand, from the company perspective, it has a lot of potential that affect market share and reduce the costs of human and material resources which used to operate and support branches. However, it needs many efforts to reach at the stage of completion. And We will have to solve the problems that develop many contents, expend the range of services and raise the service convenience.

• Journal of the Korea Society of Computer and Information
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• v.14 no.1
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• pp.205-216
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• 2009

The aim of this study is to propose an integrated operation plan of information call services by multi-connecting call services which are now being serviced by each different call number services and by providing one stop service which organically links alternative transportations such as railroad, air, and bus and also related organizations as well as road traffic information. For the objective, we analyzed the current status of Korean and foreign country systems and reviewed operation technology and technical specifications of the integrated system according to 3 steps, i.e. infrastructure procurement, test bed and extended completion, stabilization and high valuable services completion. Throughout the result of this study, traffic information one stop service, convenient service, diverse related information provision service, real-time information provision, and efficient system are expected to be implemented in the traffic information call service.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.40 no.9
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• pp.1802-1807
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• 2015

The cloud computing service provides physical IT resources to VM instances to users using virtual technique and the users pay cost of VM instances to service provider. The auction model based on cloud computing provides available resources of service provider to users through auction mechanism. The users bid spot instances to process their a job until its deadline time. If the bidding price of users is higher than the spot price, the user will be provided the spot instances by service provider. In this paper, we propose a new bidding strategy to minimize the total cost for job completion. Typically, the users propose bidding price as high as possible to get the spot instances and the spot price get high. we lower the spot price using proposed strategy and minimize the total cost for job completion. To evaluate the performance of our strategy, we compare the spot price and the total cost for job completion with real workload data.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.14 no.7
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• pp.3057-3075
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• 2020

End-to-end network delay plays an vital role in distributed services. This delay is used to measure QoS (Quality-of-Service). It would be beneficial to know all node-pair delay information, but unfortunately it is not feasible in practice because the use of active probing will cause a quadratic growth in overhead. Alternatively, using the measured network delay to estimate the unknown network delay is an economical method. In this paper, we adopt the state-of-the-art matrix completion technology to better estimate the network delay from limited measurements. Although the number of measurements required for an exact matrix completion is theoretically bounded, it is practically less helpful. Therefore, we propose an online adaptive sampling algorithm to measure network delay in which statistical leverage scores are used to select potential matrix elements. The basic principle behind is to sample the elements with larger leverage scores to keep the traits of important rows or columns in the matrix. The amount of samples is adaptively decided by a proposed stopping condition. Simulation results based on real delay matrix show that compared with the traditional sampling algorithm, our proposed sampling algorithm can provide better performance (smaller estimation error and less convergence pressure) at a lower cost (fewer samples and shorter processing time).

• Journal of the Korean Operations Research and Management Science Society
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• v.4 no.1
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• pp.51-67
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• 1979

This paper considers the problem of determining an optimal dynamic operating policy for a two-stage tandem queueing service system in which the service facilities (or stages) can be operated at more than one service rate. At each period of the system's operation, the system manager must specify which of the available service rates is to be employed at each stage. The cost structure includes an operating cost for running each stage and a service facility profit earned when a service completion occurs at Stage 2. We assume that the system has a finite waiting capacity in front of each station and each customer requires two services which must be done in sequence, that is, customers must pass through Stage 1 and Stage 2 in that order. Processing must be in the order of arrival at each station. The objective is to minimize the total discounted expected cost in a two-stage tandem queueing service system, which we formulate as a Discrete-Time Markov Decision Process. We present analytical and numerical results that specify the form of the optimal dynamic operating policy for a two-stage tandem queueing service system.

• Journal of the Korea Society for Simulation
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• v.17 no.2
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• pp.75-82
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• 2008

The times of service commencement and service completion had been used for inferring the queueing systems. However, the service commencement times are difficult to measure because of unobservable nature in queueing systems. In this paper, for inferring queueing systems, the service commencement times are replaced for arrival times which can be easily observed. Determining the service commencement time is very important in our methods. The methods for first come first served(FCFS), last come first served(LCFS) queueing discipline are already developed in our previous work. In this paper, we extend to random selection for service(RSS) queueing discipline. The performance measures we used are mean queueing time and mean service time, the variances of two. The simulation results verify our proposed methods to infer queueing systems under RSS discipline.

• Proceedings of the Korean Institute of Building Construction Conference
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• 2014.05a
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• pp.168-169
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• 2014

Construction Technology Service is currently hardly managed due to failure to offer standard management system of service performance, company performance, and business evaluation in every Ordering Agencies. After Construction Technology Promotion Act is enforced in May 2014, Ordering Agency obligates them to report to Minister of Land and Transportation within 10 days upon contract/ amendment/ completion. In 2013, in advance to enforcement of this law, performance management system for construction technology service was developed for a test run. However this system only applies to main contractors while management and operation of subcontractors are unavailable that causes problems on connection and integration with Experience Management Trustee. Therefore, this research will establish systematic foundation that enables real-time information of service performance and evaluation of subcontractors to result standardization of performance and evaluation for public ordered services.