• 제목/요약/키워드: Service Center

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양돈장 살모넬라 혈청 양성율과 도축돈 살모넬라균 분리율의 상관관계 및 분리 균주의 항생제 내성 (Correlation between the Salmonella seroprevalence on farms and the isolation rate from slaughtered pigs and antimicrobial resistance from the isolates)

  • 김경언;안종민;양병훈;박영희;박미영;정준용
    • 한국동물위생학회지
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    • 제37권4호
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    • pp.233-240
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    • 2014
  • Salmonella spp. are one of the most common bacteria that causes heavy losses in swine industry and have implications for public health. In this study, the correlation between Salmonella seroprev-alence on farms and the isolation rate from slaughtered pigs was analyzed and the antimicrobial resistance of the isolated Salmonella spp. was investigated. A total of 3,001 serum samples for ELISA were collected from 17 farms during two consecutive years (2012-2013). The mean values of ELISA OD% for each 8 age groups were as follows; gilt 27.83 (n=472), sow 23.75 (n=367), 150 days (d) of pig 16.53 (n=278), 130 d 11.87 (n=366), 100 d 9.46 (n=378), 20 d 9.17 (n=394), 70 d 6.56 (n=382), 40 d 3.72 (n=364). From July 2013 to January 2014, a total of 53 (8.0%) Salmonella strains were isolated from 665 slaughtered pigs shipped from those 17 farms. The mean values of ELISA OD% for each age groups serum samples that were collected in the second half of 2013 showed a positive correlation at 100 d (0.61, P<0.05), 130 d (0.45, P<0.1) with the isolation rate of Salmonella spp. in the slaughtered pigs. All the isolates were identified by a real-time PCR and tested for antimicrobial susceptibility. As a result, the predominant serovar was S. Typhimurium (52.8%) and there were 15 strains showing their own antimicrobial resistance pattern. All strains were susceptible to amoxicillin, cefepime, ciprofloxacin and some of them were resistant to streptomycin and tetracycline (60%), ampicillin (53.3%), chloramphenicol (33.3%), respectively.

상호보완적인 이변수 운영정책이 교대로 적용되는 정비서비스센터 모형분석 (Analysis of a Maintenance·Repair Service Center Model Operating under Alternating Complementary Dyadic Policies)

  • 이한교
    • 한국신뢰성학회지:신뢰성응용연구
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    • 제17권1호
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    • pp.58-65
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    • 2017
  • Different from general operating policies applied for various waiting line situations, two complementary dyadic operating policies are applied alternatingly to a single server maintenance service center model. That is, either of the two dyadic Min (N, T) or Max (N, T) policy is applied to operate such center first and the other operating policy should be applied later, and then the same sequence of both operating policies is followed repeatedly. This operating policy is denoted by the Minimax (N, T) policy. Purpose: Because of the newly introduced operating policy, important system characteristics of the considered service center model such as the expected busy and idle periods, the expected number of customers in the service center and so on should be derived to provide necessary information for determination of the optimal operating policy. Methods: Based on concepts of the newly introduced Minimax (N, T) policy, all necessary system characteristics should be redefined and then derived by constructing appropriate relations between complementary two dyadic operating policies. Results: Desired system characteristics are obtained successfully using simple procedures developed by utilizing peculiar structure of the Minimax (N, T) policy. Conclusion: Applying Minimax (N, T) operating policy is equivalent to applying the simple N and T operating policies alternatingly.

모바일 고객센터 품질요인이 고객 만족과 신뢰 그리고 고객충성도에 미치는 영향 (The Effect of Mobile Customer Center's Quality Factors on Customer Satisfaction, Trust and Loyalty)

  • 김창수;이인석;유혜인;이성호
    • 한국IT서비스학회지
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    • 제9권3호
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    • pp.1-23
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    • 2010
  • The mobile customer center is one of major customer service channels to gain company's competitive advantage, to establish new correlations between customers and service value, and to respond quickly to customer needs. This study attempted to investigate the effect of mobile customer center's quality on customer satisfaction, trust, and loyalty. For this purpose, we divided quality factors of mobile customer center into mobile service quality and content quality, and then empirically analyzed their impact on customer satisfaction, customer trust, and loyalty. The research result showed mobile service quality and content quality having significant association with customer satisfaction and trust. Moreover, customer satisfaction and trust were closely related to customer loyalty. However, there was no significant difference in the factors affecting customer satisfaction and trust according to the levels of personal innovativeness. It is hoped that this study provides academic foundations for further research on mobile customer center and serves as a useful guideline for operating customer service channels successfully.

제고분배 시스템의 서비스수준과 안전재고: 변동 수요, 변동 조달기간 모형 (Analysis of Service Level and Safety Stock for an Inventory Distribution System: Variable Demand and Variable Lead Time Model)

  • 박명규;윤승철
    • 산업경영시스템학회지
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    • 제20권42호
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    • pp.21-30
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    • 1997
  • This research fundamentally deals with an analysis of service level for a multi-level inventory distribution system which is consisted of a central distribution center and several branches being supplied stocks from the distribution center, Under continuous review policy, the distribution center places an order for planned order quantity to an outside supplier, and the order quantity is received after a certain lead time. Also, each branch places an order for particular quantity to its distribution center, and receives the order quantity after a lead time. In most practical distribution environment, demands and lead times are generally not fixed or constant, but variable. And these variabilities make the analysis more complicated. Thus, the main objective of this research is to suggest a method to compute the service level at each depot, that is, the distribution center and each branch with variable demands and variable lead times. Further, the model will give an idea to keep the proper level of safety stocks that can attain effective or expected service level for each depot.

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에너지 수요예측 및 절감을 위한 데이터 센터 원격 관리 서비스 (Data Center Remote Management Service for Demanding Forecasting and Reduction of Energy U sage)

  • 한종훈;정대교;배광용
    • 정보통신설비학회논문지
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    • 제9권3호
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    • pp.107-111
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    • 2010
  • This paper is concerned with data center remote management service for demanding forecasting and reduction of energy usage. More particularly, intelligent server rack, mounted on inside of the data center, collects information about energy usage and temperature per server. Using this information, management platform forecasts energy demand in the future and automatically makes report according green environment raw. By providing the remote management service through remote terminals, users are not tied to a time and place to control device inside the data center. In this way, the data center remote management service enhances operability of the facility.

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보건소 직원이 지각하는 서비스지향성이 조직몰입과 경영성과에 미치는 영향 (The Effects of Service Orientation on the Organizational Commitment and Management Performance of Public Health Center Workers)

  • 이옥주;박숙경;이명하
    • 한국직업건강간호학회지
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    • 제26권3호
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    • pp.151-159
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    • 2017
  • Purpose: The purpose of this study was to identify the effects of service orientation on the organizational commitment and management performance of public health center workers. Methods: A cross-sectional survey design was used. A convenience sample of 280 workers was recruited from six public health centers in J province, South Korea. Data were collected by self-report questionnaires, including general characteristics, service orientation, organizational commitment, and management performance. Data were analyzed with descriptive statistics, Pearson correlation coefficients, independent t-test, one-way ANOVA, and hierarchical regression using the SPSS 22.0 program. Results: The service orientations explained 34.1%of the variance in organizational commitment and explained 31.4% of the variance in management performance. The service orientation was a significant predictor of organizational commitment and management performance. Conclusion: The results of this study suggest that better strategies for service orientations will be helpful to enhance organizational commitment and management performance in the public health center.

고령자의 요구도 분석을 반영한 고령자 맞춤형 건강관리 서비스 모델 (Reflecting the needs analysis of the elderly Elderly personalized health care service model)

  • 정은영;김재승;박동균
    • 차세대컨버전스정보서비스기술논문지
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    • 제7권2호
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    • pp.127-140
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    • 2018
  • 건강관리 서비스를 통한 고령자의 건강증진 효과에 관련한 연구는 그 동안 많이 진행되어 왔지만 정작 건강관리 서비스를 효과적으로 제공하기 위해 고령자들의 니즈를 파악한 연구는 미흡한 실정이다. 본 연구는 이러한 문제점을 해결하고자 도시, 농촌간의 지역별 특징과 수요를 분석을 통해 고령자 건강관리 서비스의 방향성을 제시하였다. 이를 위해 도심지역과 농촌지역별 고령자의 건강관련 프로그램 이용현황 및 건강관리방법과 건강관리 서비스 형태 및 콘텐츠에 대한 지역별 수요 분석을 통하여 맞춤형 건강관리 서비스 모델의 개선 방향을 제시하였다.

일개지역의 보건의료서비스 이용 평가;Y지역의 대학병원과 보건소 데이터베이스를 통하여 (Evaluation on Utilization of the Health Care Service in One Urban Area in Korea)

  • 이병화;안성희
    • 간호행정학회지
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    • 제11권4호
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    • pp.401-414
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    • 2005
  • Purpose: This study was to evaluate the utilization of health care service and to provide supportive data for health care policy making in one urban area in Korea. Method: This study tested the significance of public health service using the database of an university hospital and public health center from Feb. 2000 to Dec. 2004. Data were analyzed by multidimensional analysis and data mining technique and produced the information on the classification of utilization characteristics by main disease and the total cost of use and disease association with the users of the public health center. Results: The Results were as follows: 1) Top 10 diseases in the area accounted for 22.4% of total frequency for the most recent 5 years in university hospital, while 59.0% in public health center. 2) There were significant correlations between university hospital and public health center user's insurance type and place of residence: It showed higher use of public health center for free service beneficiaries residing in Seoul than residents in nearby or local area. The medical insurance types for hospital users were more various than those for public health center users. 3) The use of hospital for patients of hypertension, diabetes mellitus and hyperlipidemia was tended to concentrate in mostly autumn and winter since August 2000, while the cost of using public health center for those patients has been steadily reduced since July 2000. 4) As a result of cluster analysis, there were classified into three homogeneous groups according to the total cost of using public health service, age, and the frequency of use. 5) The association analysis on patients with chronic disease in public health center produced a detailed information on accompanying diseases related to the incidence rate of disease of high frequency due to aging, information on drug abuse and immune disease. Conclusion: The health care policy for local community should be evaluated continuously. And the policy to build an integrated data warehousing by public health indicator system and to enhance the faithfulness of data is required.

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A Practical Performance Comparison of Nurse between Comprehensive Nursing Care Service Ward and General Service Ward

  • Cho, Yun-Hee;Cho, Eui-young;Kang, Yea-ji;Oh, Min-kyung;Lee, Ju-young;Kim, Sun-hee
    • 한국컴퓨터정보학회논문지
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    • 제25권10호
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    • pp.95-102
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    • 2020
  • 본 연구는 간호간병통합병동과 일반병동에 근무하는 간호사의 업무수행능력 차이를 확인하기 위한 서술적 조사연구이다. D광역시의 S병원에 근무하는 간호사 185명을 대상으로 자료를 수집하여 간호전문직관은 윤은자 등(2005)이 개발한 간호전문직관으로, 업무수행능력 정도는 이원희 등(1990)이 개발한 임상수행능력 측정도구를 이용하여 측정하였다. 자료는 SPSS 20.0 프로그램을 이용하여 기술통계, t-test, ANOVA, Duncan test, Pearson's correlation coefficients, multiple regression을 이용하여 분석하였다. 본 연구결과 간호간병통합병동 간호사가 일반병동 간호사보다 간호전문직관이 높게 나타났고, 간호간병통합병동과 일반병동의 간호사 모두 간호전문직관이 업무수행능력 향상에 영향을 미치고 있음을 확인할 수 있었다. 그러므로 향후 간호사의 간호전문직관을 정립하는 방안을 모색하여 간호업무의 수행능력을 향상시키는 방안으로 활용할 수 있을 것이다.

의료봉사에 대한 노인과 한의대생의 만족도 및 노인의 의료복지서비스에 대한 인식 조사 (The Study on Senior Citizens and Korean Medicine University Students' Satisfaction about Medical Service and Senior Citizens' Perception of Medical Welfare Service)

  • 안재학;채우정;조수경;조충식
    • 혜화의학회지
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    • 제24권1호
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    • pp.1-14
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    • 2015
  • Objectives : The purpose of this study is to examine senior citizens' perception of medical welfare service in Daejeon, and to investigate the level of Korean Medicine University students' satisfaction about medical services that they have done. Methods : We visited Daejeon city hall and Dae jeon Seo-gu community health center, and interviewed them. After that we select two population and did two different surveys. First, to investigate the current state of medical services and medical welfare in Daejeon, we select neglected class senior citizens who were serviced at social welfare center. Second, we select Daejeon Korean Medicine University student to investigate the level of satisfaction about medical services and pre-education. In first population, we random select 25 of 34 senior citizen who visits mere social welfare center. In second population, we random select 78 of 115 Korean Medicine University student who belongs to medical welfare club. Results : We found some advantages and problems in medical services. A lot of senior citizen who were serviced at social welfare center showed high level of satisfaction about medical service. But there were few citizens who knows about health & medical welfare. And most Korean Medicine University student who services medical service to neglected class senior citizens showed high level of satisfaction. Conclusion : We concluded that medical welfare for senior citizen needs more publicizing. Because result of our survey, many senior citizens showed not only low level of recognition in medical welfare service, also showed low utilization rate in public health center. And most Korean Medicine University students were satisfied with themselves about medical service that they have done, it seemed medical service gives beneficial influence to not only senior citizen but also Korean Medicine University student.

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