• 제목/요약/키워드: Service Categories

검색결과 951건 처리시간 0.033초

ATM망에서 다중우선순위 기반의 셀 스케줄링 알고리즘 (A Cell Scheduling Algorithm based on Multi-Priority in ATM Network)

  • 권재우;구본혁;조태경;최명렬
    • 한국멀티미디어학회논문지
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    • 제4권4호
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    • pp.339-348
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    • 2001
  • 본 논문에서는 ATM 망이 수용하고 있는 모든 서비스 클래스에 대해 적용 가능한 다중 우선순위 기반의 셀 스케줄링 알고리 즘을 제안한다. 제안한 알고리즘은 각 서비스 클래스의 우선순위를 4 계층으로 분류하고, 각 서비스 클래스에 대한 가중치를 연결 설정시에 협정한 트래픽 변수(parameter)에 근거하여 생성한다. 제안한 알고리즘은 실시간 서비스인 CBR(Constant Bit Rate) 및 rt_VBR(Real-time Variation Bit Rate) 서비스를 우선적으로 서비스하여 지연에 민감한 트래픽의 QoS(Quality of Service)를 보장하였으며, 트래픽 전송이 지연될 경우 대역폭의 대소에 관계없이 우선적으로 전송할 수 있는 가중치를 둠으로써 작은 트래픽이라도 큐 내에서 지연되는 것을 최소화하였다. 제안한 셀 스케줄링 알고리즘의 효용성을 입증하기 위해 기존의 셀 스케줄링 알고리즘과 비교한 모의실험을 수행하였고, 그 결과를 제시한다.

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Effects of Self-Service Technology Quality on SST Satisfaction and SST Continuance Usage Intention

  • AN, Dae-Sun
    • 한국프랜차이즈경영연구
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    • 제12권1호
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    • pp.7-19
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    • 2021
  • Purpose: According to the growth of technology in the service industry, the interaction service between customer and employee has recently been transformed into between customer and technology by Self Service Technology (SST) requiring direct interaction with customers. In this context, self service technology such as unmanned ordering system installed at the store is actively introduced at the work place to reduce labor costs by food and retail company and the research for self-service technology which is rapidly replacing existing face-to-face service is needed. As the growth speed of SST is rapid, many researchers have studied the characteristics of SST, in every sector of business worldwide. Among the characteristics, attributes, Self Service Technology Quality (SSTQUAL) to evaluate SST is important because it may cause the customer's behavior. Thus, this research focuses on the effects of SSTQUAL on SST Satisfaction and SST continuance usage intention. This research suggests the guidelines for how Restaurant Company should prepare SST and build their customer satisfaction and continuance usage that increase the sales. Research design, data and methodology: This study tests the structural relationship between SSTQUAL of unmanned ordering system, SST satisfaction and SST continuance usage. SSTQUAL divided into four sub-dimensions and two categories, cognitive service attributes (Convenience, Functionality) and affective service attributes (Enjoyment, Assurance). In order to achieve the purposes of this research, research model and hypotheses were developed based on previous researches. All constructs were measured with multiple items developed and tested in the previous studies. The data were collected from 524 customers experiencing SST and were analyzed through SPSS 25.0 and SmartPLS 3.0 statistical package program. Results: The findings of this research are as follows. First, all SSTQUAL have significant positive impacts on SST satisfaction. Second, SST satisfaction has significant positive impact on SST continuance intention. Third, cognitive service attributes and affective service attributes had wealth of explanation of service attribute more than a single dimension. Conclusions: The implications of this study are as follows. Overall, Restaurant Company should manage SSTQUAL consisting of not only cognitive service attributes (Convenience, Functionality) but also affective service attributes (Enjoyment, Assurance) to satisfy customers basically regardless of the type of restaurant.

업종별 경영품질활동과 성과에 관한 연구 (A Comparative Study on Management Quality Activities and Performance by Industrial Classification)

  • 정영배;김연수
    • 산업경영시스템학회지
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    • 제36권2호
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    • pp.25-31
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    • 2013
  • This paper analyzed the management quality activities and performance based on industrial types. We divided the business into four industrial types, manufacturing industry, service industry, medical institution and public enterprise. We analyzed the differences of the elements of management quality in industrial types. The results show that leadership, measurement, analysis and knowledge management and workforce focus categories are not significant and strategic planning, customer and market focus, process management and performance categories are significant. This paper proposes the directions of management quality activities and performance according to industrial types based on these results.

과학의 본성에 대한 예비 교사와 현직 교사의 인식 (Preservice and Inservice Teachers비 Perception on the Nature of Science)

  • 임청환;김현정;이성호
    • 한국초등과학교육학회지:초등과학교육
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    • 제23권4호
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    • pp.297-304
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    • 2004
  • The purpose of this study was to investigate inservice elementary teachers' view and the change of preservice elementary teachers' view on the nature of science by the science education course. The subjects were 386 junior preservice teachers in a National University of Education and 257 inservice teachers working in a metropolitan city. An instrument consisting of fifty eight items were developed on the bases of previous studies. Before entering the course, preservice teachers view was compared by gender with T-test and no significant differences were found except the category 'role of a scientist'. Preservice teachers view was also compared by major with ANOVA and significant differences were found on the categories 'scientific method' and 'scientific law'. After the course, on comparing their view by gender, significant differences were found on the categories 'scientific theory', 'scientific knowledge', and 'scientific law'. The result of ANOVA by major, significant differences were found except the category 'role of a scientist'. Inservice teachers view was compared by gender and major and the differences were no significant, the significant differences, however, were founded in comparing by career and ability.

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ODR 시스템으로의 사용자 참여유인을 위한 법적 장치의 활용 (On the Use of Legal Measures to entice Participation in Online Dispute Resolution System)

  • 김선광
    • 통상정보연구
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    • 제10권1호
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    • pp.279-293
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    • 2008
  • The number of participants in an online dispute resolution(ODR) system is crucial to its survival. Securing participation is nonetheless difficult. Clearly, it is important to offer a system that is fair, transparent and offers an efficient service at low cost. These factors are fundamental to ensure trust and to build a returning customer base to the system, but are not what attracts a party to submit a dispute for settlement. This paper describes and discusses four main categories of legal measures found in the online dispute resolution services offered by SquareTrade and WIPO. In spite of shortcomings in the offered, the legal measures have contributed to attract large numbers of participants. Large participation secures the long-term economic viability of an online dispute resolution system. The four categories of legal measures described and discussed in this paper need to be part of the specifications and the design and development of future ODR system.

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차 향기의 생성 메커니즘 (Formation Mechanism of Aroma Compound during Tea Manufacturing Process)

  • 조미자;조기정;최현숙;최두복;조기안;조훈
    • KSBB Journal
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    • 제31권2호
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    • pp.91-99
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    • 2016
  • Tea is an aqueous infusion of dried leaves of the plant Camellia sinensis L. and is the second most widely consumed beverage around the world after water. Aroma compounds of tea differ largely depending on the manufacturing process, even from the same categories of different origins. The flavor of tea can be divided into two categories: taste (non-volatile compounds) and aroma (volatile compounds). In the present study, we review the formation mechanism of main aromas generated from carotenoids, lipids, glycosides as precursors, and Maillard reaction during the tea manufacturing process, with biological and chemical mechanisms.

의료취약지 근무 간호인력의 원격협진 수행 경험 (Telemedicine Cooperation Experience of Nurses Working in Remote Areas)

  • 진영란;김현
    • 한국농촌간호학회지
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    • 제17권2호
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    • pp.43-49
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    • 2022
  • Purpose: This study was conducted to explore the telemedicine cooperation experience of nurses working in remote areas. Methods: A focus group interviews were used to collect data. All interviews were recorded and transcribed. Content analysis was used to analyze the data. Results: The three main categories and seven sub-categories of telemedicine cooperation experience that emerged are 1) requirement of education on remote support service, 2) consideration of the recipients of medical support services and the characteristics of the area, and 3) difficulties in conducting telemedicine cooperation. Conclusion: As a result of the study, legal protection should be given priority, and it is necessary to select an area where remote cooperation is essential, to discover subjects, and to reduce the burden of work and division of manpower and duties.

도서관 네트워크의 정의의 분석과 유형별 특성 (Analysis on the definition and typology of library networks)

  • 박준식
    • 한국도서관정보학회지
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    • 제12권
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    • pp.1-33
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    • 1985
  • This study has been aimed to analyze the following three points which are believed to be the most important in establishing efficient library networks. The writers have done the research into the literature and references concerning the networks of library, as they are considered crucial functions in cooperative administration between the libraries. The following are the findings from the survey: 1) The established networks in foreign countries have been compared with those of Korea, basing upon the data and present situations in both areas and the definition and agreed viewpoint of the networks are presented. 2) The relations between the existing Library system and Consortia were clarified in view of the current trend, thus showing the scope and integral aspects of them. 3) Finally, we have classified the types of network into four categories, such as search service network, customized service network, service center/network and state local networks, and made through analysis of the character, organization and management of each realm.

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실험 설계에 나타난 초등 예비교사의 과학적 추론의 특징: 지식과 추론의 상호작용 (Characterization of Pre-service Elementary Teachers' Scientific Reasoning in Experimental Design: Interaction between Knowledge and Reasoning)

  • 장병기
    • 한국초등과학교육학회지:초등과학교육
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    • 제31권2호
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    • pp.227-242
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    • 2012
  • This research explores the scientific reasoning of pre-service elementary teachers in experimental design. The article focuses on pre-service teachers' responses to the questions in the worksheets which involve making their knowledge claims on extinguishing of a burning candle in a closed container, evaluating anomalous data, and designing experiment to test their ideas. Their responses are interpreted in terms of categories developed by Tytler and Peterson(2003, 2004). The interrelationship between conceptual knowledge and scientific reasoning is explored using the data. It is argued that coordination of ideas and evidence must be emphasized in the scientific investigations rather than fair test.

분산 컴퓨팅 환경에서의 제어/감시 시스템 개발을 위한 기반 구조 설계 (A Design of Infrastructure for Control/Monitoring System in the Distributed Computing Environment)

  • 이원구;박재현
    • 제어로봇시스템학회:학술대회논문집
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    • 제어로봇시스템학회 2000년도 제15차 학술회의논문집
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    • pp.547-547
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    • 2000
  • Recently, due to the advance of computer, network and Internet technology, control/monitoring systems are required to process the massive data, At the same time, the software development environment uses more and more component-based methodology. This paper proposes the services for the control /monitoring domain. Especially we define domain-specific interfaces and categories to acquire compatibility between products, and implement architecture for lightweight event service. As it is very important to support compatibility between heterogeneous systems, the proposed system provides modules for the web service and communication protocols based on the XML. And as proposed architecture consists of cluster of servers and Windows 2000's NLB service, it can guarantee more stable operation,

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