• 한국IT서비스학회지
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• 제13권1호
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• pp.161-179
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• 2014

Added value of music industry in Korea is not distributed and calculated properly, and this obstacle brings various problems in a creative environment. Meanwhile, a new business model such as Open Collaboration, Crowdsourcing and platform that makes decisions and innovation from external resources has been appeared in commercial area. This new model like a composer delivers to consumers directly through Youtube.com, and multi collaboration is applied to the music industry, and it enables a new type of mechanism for creation, distribution, division, and calculation of music. However there are not enough empirical study of the music market because existing relative researches has been centered around fundamental concepts and application methodologies. This research defines Open Collaboration Platform in the music industry, and studies affecting factors of Participation Intention for example Justice, Information System Quality and Perceived Value. For a survey we apply PLS(Partial Least Square) to analyse Equity, Information System Quality and structural equation between Perceived Value and Participation Intention. Analysis results show Distributive Justice and Procedural Justice affects Platform Trust, and Service Quality, Economical Value and Emotional Value affects Platform Usefulness. Also Platform Trust and Platform Usefulness affects Platform Participation Intention. We discussed academic and practical implication based on research results.

• 한국조리학회지
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• 제16권2호
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• pp.322-329
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• 2010

본 연구의 목적은 된장 식품 구매 시 가장 우선적으로 고려하는 속성을 탐색하고, 그 속성 간 중요도를 도출하는데 그 의의가 있다. 이러한 목적을 달성하기 위해 본 연구에서는 제주 지역 식당업소와 주부들을 대상으로 설문을 통해 된장 식품 구매 시 가장 선호하는 요인을 탐색하고 가장 선호하는 된장들에 대하여 살펴보았다. 분석 결과 국내산 B사 된장을 가장 선호였으며, 국내산 A사 된장, 제주산 재래된장 등의 순으로 선호하는 것으로 나타났으며, 민감도 분석 결과, 제주산 재래된장이 가격적인 측면을 보완하면 시장점유율을 향상시킬 수 있음을 알 수 있었다.

• 한국산업정보학회논문지
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• 제10권4호
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• pp.120-127
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• 2005

본 논문에서는 현재 강원도 중소기업들이 기업경쟁력을 높이기 위해 실시하고있는 품질경영 방안에 대해 연구하였다. 연구결과 강원도에 위치한 중소기업에서 실시하고있는 활동은 고객 중심의 품질경영과 자동화, 신기술, 공정개선을 위한 활동 및 ISO 9000인증 획득에 많은 관심을 갖고 있으며, 다음으로 5S에 의한 공장합리화${\cdot}$제안제도에도 관심을 두고 있는 것으로 나타났다. 본 연구 대상인 기업은 고객 만족을 위한 제품/서비스를 제공함으로써 경쟁회사보다 시장성 우위를 확보하고, 가격경쟁력을 확보하려 노력하고 있는 것으로 분석되었다.

• International Journal of Advanced Culture Technology
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• 제8권3호
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• pp.90-100
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• 2020

Our overall society circulates in line with the economical situations characterized by production and consumption and companies play the role of providing products and services, thus taking very significant responsibilities for the socioeconomical and cultural aspects in society. Therefore, when designers attempt to think of a way to enable companies and society to share their values and propose specific concepts and visualize outcomes, it is very critical to be able to understand economical philosophy and management strategies that interconnect companies with society and seek out proper design approaches. Recently, the world's enterprise and management culture tend to connect products and services provided by companies through chains of social values. Based on the abovementioned shift in the management paradigm, the researcher investigates and analyzes actual cases of attempts by Samsung Electronics to achieve its social impacts and studies actual roles and approaches of in-house designers with creativity and insights of humanity with regard to these attempts. Each case is selected from various fields such as the company's products and service development, business systems, culture, and external strategies and the ultimate goal is to learn about actual insights and approaches of designers to make contributions to the company's management with social impacts. Especially, humanity and creative thinking of many designers working in the manufacturing industry can have significant contributions to achieving its management with social impacts and effects of sustainable management.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2005년도 춘계학술대회
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• pp.177-182
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• 2005

This paper examines to focus on General Strategy of e-logistics activity for SCM(Supply Chain Management) Build-up, especially the field service logistics integration. And this research analyzes the case study(Business of Strategy Group Unit) Survey involving effective logistics management that leads customer satisfaction, seeking to find out the key elements of competitive policy. Because problems arise from the differences between their goals and structures, which cause each side to feel vulnerable to opportunism or shirking of responsibilities by the other. The goal of a logistics system is to ensure that every family planning client always receives the contraceptives partner wants, and that they are in good condition and have not expired. In order to select, procure, and distribute the right quantities of the right contraceptives, managers of the logistics system must keep informed of the rates of use of each contraceptive and of the quantity of available supplies. As a result, We propose that a firm's e-logistics safe strategy is an important locus innovation and a crucial source of value creation for the firm its suppliers, partners, and customers.

• 정보학연구
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• 제5권4호
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• pp.99-113
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• 2002

인터넷의 급속한 보급과 정보통신기술의 발달은 전자상거래의 확산을 가져 왔고, 그 결과로 전통적인 상거래에 기반을 둔 조세행정에 커다란 변화를 요구하고있다. 이에 따라 OECD국가를 중심으로 전자상거래의 확산이 조세분야에 미치게될 파급효과에 대한 연구가 활발히 진행되고 있다. 그 결과 EU 집행위원회에서는 전자상거래에 부가세를 도입하기로 하였으며 우리나라의 경우도 2-3년 후에는 전자상거래에 부가세가 도입될 전망이다. 그러나 미국은 2003년 말까지는 부가세의 도입을 금지하기로 결정한바 있다. 특히 소비지 과세원칙의 적용 문제, 재화와 용역의 구분, 대리납부제도 및 납세관리인제도 등의 도입 등이 논의되고있다. 이에 본 논문에서는 효과적인 전자상거래 부가세 도입을 위하여 우리나라의 부가세 기본구조와 전자상거래의 활성화가 조세행정에 미치는 영향을 살펴보고 이에 대한 대응방안에 대한 선진국 특히 OECD 국가들의 연구동향과 이를 토대로 우리나라의 대응방안에 대하여 살펴보고자 한다.

• 한국가스학회지
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• 제11권3호
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• pp.56-63
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• 2007

오늘날 고객의 요구는 보다 더 다양해지고 있고, 시장 환경이 급속히 변화함에 따라 기업의 모든 활동은 고객중심으로 이루어지고 있다. 최근 제품 및 서비스의 품질 향상을 위해 변화혁신 활동을 추진한 기업이 늘어나고 있는 실정이다. 본 연구는 도시가스 공급시설을 효율적으로 보수하기 위하여 6시그마 기법을 이용하여 공급시설 건전성에 영향을 주는 핵심인자를 도출하였으며, Risk 인자는 정량적인 평가를 통하여 시그마 값을 산출하였고, 근본원인 및 해결안을 도출, 새로운 프로세스를 적용하여 통계적 공정관리를 실행하였다. 도시가스 공급시설의 안전관리는 위험을 정량화하여 통계적인 공정관리를 통하여 산포를 줄이고, 품질관리 비용을 제거해서 효율적인 경영관리가 가능하며, 6시그마 이용 기법의 정착과 효율적인 운용의 확산을 통해 과학적인 안전관리가 가능할 것으로 기대된다.

• Journal of Information Technology Applications and Management
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• 제28권4호
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• pp.59-78
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• 2021

Mobile Grocery Shopping (MGS) has become the New Normal as the COVID-19 pandemic has changed the way consumers shop. Drawing on the framework of Customer Journey Map (CJM), this study explores consumers' MGS by identifying specific stages of Customer Journey and comparing consumers' satisfaction between PC-based online and mobile shopping experiences at each stage throughout the journey. This study collected 562 responses from subjects who have mobile and PC-based grocery shopping experiences at the major domestic e-Commerce platforms. Independent t-test analysis showed that differences in satisfaction between mobile and online shopping experiences exist in 5 main stages and 16 sub-stages of CJM. The results of service and technological innovation mentioned in the actual industry report were seen as empirical results leading to continued use of MGS as well as customer satisfaction. The findings of this study contribute to the research stream on Customer Journey by adopting the structure of CJM and analyzing specific stages of the journey in the context of MGS. Managerial implications for mobile-based business practitioners are also discussed.

• 상하수도학회지
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• 제36권5호
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• pp.275-287
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• 2022

In order to overcome the small scale of Korea waterworks and to achieve comprehensive improvement and innovation transformation, the waterworks integration was reviewed. The effect of consolidation was confirmed by the integration of the water supply business in the southern Gangwon region and the western Gyeongnam region in Korea, such as an increase in the flow rate and a decrease in the production unit cost. After facing management and service limitations overseas, more than 1,000 small-scale waterworks projects in the UK were integrated into 27 waterworks providers, and Japan also revised the Waterworks Act in December 2019 and is in the process of integrating waterworks. It is considered appropriate to promote the integration of waterworks projects in Korea by respecting the autonomy of local governments, but using a participatory method, a win-win method, and a linkage method. For the integration of waterworks projects, three strategies are proposed: First creating a national foundation for integration (revision of the Waterworks Act), Second establishing a waterworks integration strategy led by local governments, Third forming an external consensus and providing incentives for participation.

• 산경연구논집
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• 제14권7호
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• pp.27-38
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• 2023

Purpose: The new technological innovation caused by the Fourth Industrial Revolution will bring about a major change in the scalp healthcare market and the wig industry. This review paper is an empirical analysis focusing on the development potential of the Korean beauty tech market and the wig industry. Research design, data and methodology: This review of the wig industry and consumer experience is an important literature review. The PRISMA flow chart was used. Beauty Tech; Beauty Industry; Wig Industry; Wig; Scalp Healthcare; was used as Keywords as records verified through database screening. A total of 513 references were finally selected through major journal search sites such as PubMed, Google Scholar, RISS, Scopus, and Research Gate. Among the selected references, a total of 52 papers were selected in the final stage from 2001 to 2022. Results: For the sustainable development of wig industry management, consumers' desire for new and convenient products should be secured through technologies related to the 4th industrial revolution, and creative thinking was presented throughout manufacturing, distribution, and customer service. Conclusions: Hair loss reduces the quality of life due to mental stress and affects social life. The continuous development of wig companies, such as information on wigs and quality improvement, should be supported.