• Title/Summary/Keyword: Service Accessibility

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A Study on the Web Accessibility of University Library Web Sites (국내 대학 도서관 홈페이지의 웹 접근성 실태에 대한 연구)

  • Kim, Young-Gon;Oh, Chang-Gyu
    • Journal of the Korean Society for information Management
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    • v.28 no.3
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    • pp.197-217
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    • 2011
  • Web accessibility refers to the practice of providing equal access to web sites to people without and with disability. This study aims to investigate the web content accessibility of 153 university libraries in Korea, and further suggest the approach to implement an effective university library web site to meet Korean Web Content Accessibility Guidelines(KWCAG). Survey was conducted with two steps. The first step was to find out the general level of web accessibility of all university library web sites using an automatic appraisal tool, KADO-WAH2.0, and the detailed examination of web accessibility check items was limited to 19 web sites which proved excellent in automatic appraisal. Regretfully, the result says that there is no perfect web site. Therefore every university library is advisable to make good use of the findings to meet all the requirements of KWCAG. In particular, the basic requirements, such as voice service, resizing and highlighting text, must be fulfilled by priority and to almost all contents.

The Development and Rehabilitation Services for Children with Disabilities The Effect of Parents' Service Satisfaction (장애 아동의 발달재활서비스가 부모의 이용만족도에 미치는 영향)

  • Ju, Ok-In
    • The Journal of the Korea Contents Association
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    • v.20 no.2
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    • pp.382-393
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    • 2020
  • The purpose of this study is to identify the usability of parents of developmental rehabilitation services for disabled children. To that end, 120 disabled children and 120 parents were surveyed in 17 cities, including nine cities in Gangwon Province, welfare centers and private institutions in the military. Data analysis used SPSS Statistics 18 and the main findings are as follows. First, there was a significant difference in the type of supply and demand in the general characteristics of parents using the developmental rehabilitation service. Second, the service use characteristics of the developmental rehabilitation service showed a statistically significant difference in the service satisfaction of the private care institution, and third, the process and effect of the service provision of the developmental rehabilitation service were shown to be significant in the service satisfaction level. Fourth, the effect of choice on service satisfaction was significantly shown in the accessibility of developmental rehabilitation services. The significance of the research results is to confirm that the service provision and access to the services of developmental rehabilitation services increases the satisfaction level of disabled children's parents. Accordingly, the discussion and implications for improving the satisfaction level of the use of parents using the developmental rehabilitation service were presented.

Study on the Effect of Accessibility of Child Care Services on User Satisfaction -Comparison between Dual-earner and Single-earner Familes (보육서비스 접근성이 이용자 만족도에 미치는 영향 연구 - 맞벌이 여부에 따른 차이 비교)

  • Kim, Yu-Ri;Cho, Ja-Young
    • Journal of the Korea Convergence Society
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    • v.11 no.7
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    • pp.281-287
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    • 2020
  • The purpose of this study is to examine whether the effect of service satisfaction regarding the accessibility of child care services varies between dual-earner and single-earner families. In particular, we conducted the analysis by dividing the service accessibility into sub-areas. The study sample consisted of 267 parents living in Seoul and Gyeonggi region. As a result of the analysis, accommodation in use time and affordability influenced satisfaction in the single-earner families, and information acquisition and acceptability in the dual-earner families. For single-earner families, the more convenient the use time of the childcare institution and the less the service cost burden, the higher the satisfaction. The dual-earner families had higher satisfaction levels if it was easier to obtain information about the childcare centers and weaker the religious characteristics of the childcare centers. Based on the research results, it is necessary to differentiate the burden of cost and provide more flexible operation of childcare service operating hours. In addition, it is necessary to devise a policy method to increase the transparency of information to childcare institutions.

Determinants of Bakery Revisit Intention: Case of Paris Baguette

  • Song, Myung-Keun;Moon, Joon-Ho;Lee, Won-Seok
    • Asia-Pacific Journal of Business
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    • v.11 no.1
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    • pp.1-16
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    • 2020
  • Purpose - The purpose of this research is to investigate the determinants of bakery revisit intention. This research selects Paris Baguette as the research context because the market share of Paris Baguette was the highest in Korean bakery market. Design/methodology/approach -This research employed revisit intention as the dependent variable, while this research chooses six attributes to account for revisit intention. Six attributes are price fairness, taste, product variety, accessibility, display, and membership. This research uses survey as the main instrument. For the data collection, online survey using Google survey form was implemented. The survey participants are domestic consumers of Paris Baguette. The number of observation is 245. For the data analysis, this study used frequency analysis, correlation matrix, exploratory factor analysis, reliability analysis, and multiple regression model. There are four control variables, which contains age, gender, visiting frequency, and monthly income. Findings - The results shows that price fairness, taste, product diversity, and accessibility are significant attributes with the positive effect. Among the significant attributes, taste presented the highest magnitude to explain the revisit intention. However, membership and display appeared as non-significant attributes to account for bakery revisit intention. Research implications or Originality - This study provides the bakery managers with the information to design their service and product. This study also contributes to the literature by understanding the consumer behavior more in the domain of bakery service.

A Study of the Systems Quality Effect on the Intention to Use of Cloud Computing Services in Information Center (정보센터 시스템 품질이 클라우드 서비스 이용의도에 미치는 영향 연구)

  • Yoon, Jung-Hyeon
    • Journal of the Korean Society for information Management
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    • v.28 no.4
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    • pp.49-63
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    • 2011
  • The purpose of this study is to identify the new roles and services of information center that is affected by changing information technology so called cloud computing service. Using Information Technology acceptance model, hypotheses were developed to find relationships among intention to use of a cloud service, perceived usefulness, perceived easy of use and three system quality evaluation factors such as data safety, network response time, and system accessibility. The hypotheses have been tested with 114 user surveys. This study presents the relationship between certain attitude and intention to use variables and system accessibility applying clouding service. The result of this research gives an insight of the evaluation and a guideline for the implementation of cloud computing services in information centers.

An Exploratory Study on the Derivation of Characteristics of Personal Cloud Computing (개인용 클라우드 컴퓨팅의 특성 도출에 관한 탐색적 연구)

  • Moon, Hye Young;Ryu, Jae Hong;Choi, Jinho
    • Journal of Information Technology Applications and Management
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    • v.20 no.2
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    • pp.57-68
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    • 2013
  • Recently, cloud computing has been viewed as a technology of great influence. Despite the importance of personal cloud services, the majority of cloud computing studies has been focused on an enterprise level. Therefore, in this research, we list variables of personal cloud computing characteristics (accessibility, storage, trust, perceived ease of use, availability) from preceding research done on an enterprise level. So, through pilot testing, we analyze whether examined characteristic variables affect the intention to use personal cloud computing. Next, we investigate the relevancy between user characteristics, including gender, age, and occupation, and the usage rate of personal cloud computing. Lastly, we implement an analysis of variance in order to speculate whether there is any difference between the five characteristic variables in using personal cloud computing between cloud service enterprises. For empirical testing people with experience in personal cloud computing are surveyed. Frequency analysis, exploratory factor analysis, internal consistency analysis, T-test, ANOVA, and multiple regression analysis are implemented with 325 valid samples. The analysis results are as follows: First, among user characteristic variables, 'occupation' shows a significant relationship with cloud service usage, Second, between cloud service enterprises, all five characteristic variables of 'Naver N Drive' are thoroughly evaluated and 'Google Drive' receives a high evaluation in availability and accessibility. Third and finally, all of the selected characteristic variables affect the intention to use personal cloud computing. However, availability is identified to be the most important factor. This research will serve as a reference to enterprises for the practical implementation of personal cloud computing service.

Relationship between Single-households Elderly Spatial Distribution and Public Transport Accessibility for Rural Social Service Improvement (농촌 사회서비스 정책 지원을 위한 농촌 고령일인가구 분포와 대중교통 접근성의 관계 분석)

  • Park, Ro-Un;Park, Mee-Jeong;Shin, Min-Ji;Kim, Sang-Bum
    • Journal of Agricultural Extension & Community Development
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    • v.26 no.2
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    • pp.99-111
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    • 2019
  • This paper aims to analysize the regional disparity of rural life service. In other words, analyzing the spatial distribution of the single-households elderly and service accessibility to public transportation, and the relationship between them in rural. The results of this study are as follows. First, there is a high concentration of the single-households elderly in Gyeongsangbuk-do and Jeollanam-do, and the distribution of them shows a tendency to cluster locally. Second, the vulnerability area of public transportation are concentrated on the myeon area. Third, The above-average proportion of vulnerable single-households elderly in Gyeongsangbuk-do and Jeollanam-do are concentrated on the myeon area. This result show that there is a positive correlation and high values are concentrated. This paper is expected to contribute to the regional development projects and effective implementation of rural polices.

Potential Accessibility of Public Healthcare Facilities in Rural Areas (농촌지역 공공보건시설의 잠재적 접근성 측정)

  • Lee, Jun Mo;Cho, Soon Chul;Hwang, Jeong Im
    • Journal of Agricultural Extension & Community Development
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    • v.20 no.2
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    • pp.431-450
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    • 2013
  • The present study aims to evaluate the potential accessibility of public healthcare facilities in rural areas. Population is prepared and analyzed in spatially microscopic level using dasymetric mapping method. According to the analysis on the accessibility to public facilities which is conducted using shortest distance, Gun areas and Eup/Myeon areas are 1,845m and 1,777m from residential areas respectively. Areas in Gangwon-do and Gyeongsangbuk-do have relatively low accessibility while Eup areas tend to have higher accessibility. The present study is meaningful in that it shows the status quo of and regional differences of potential accessibility of rural public facilities in Korea. Furthermore, the findings are also meaningful as they can be utilized as fundamental data to locate the facilities and improve the service delivery of medical facilities.

Accessibility to the Central City and the Development of Backward Regions : Towards a New Spatial Strategy (중심도시 접근성과 낙후지역 발전방안 : 새로운 공간전략의 모색)

  • Lee, Wonho
    • Journal of the Korean association of regional geographers
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    • v.19 no.3
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    • pp.436-445
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    • 2013
  • This study, by focusing on the concept of accessibility to the central city, analyses its importance for understanding baward regions and aims to investigate a new spatial strategy for developing backward regions in Korea. The study investigates the EU accessibility case study and formulates the methodological framework for the analysis, which is applied to the case of Jeonnam-do and Gyeongbuk-do in order to evaluate the backwardness of the regions in terms of the accessibility to the central city. Finally, this paper discusses a new spatial strategy for developing backward regions based on the concept of the accessibility to the central city, which includes the creative expansion of rural public services and promoting efficient delivery system, improving public and private service provision through the accessibility to the central city and securing long-term development potential through investing in regional human capital.

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A Study on CMS(Content Management System) for Improving Web Accessibility and Web Standards (웹 접근성과 웹 표준화 향상을 위한 CMS(Content Management System) 연구)

  • Lee, Yong-Hui;Kim, Hwan-Seok
    • Journal of the Korea Society of Computer and Information
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    • v.19 no.2
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    • pp.173-182
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    • 2014
  • In recent years, the efforts for standards of Web contents accessibility and improvements of Web accessibility are expanded in the government, public institutions, university, enterprises. Korean Web Accessibility Guidelines, KWCAG 2.0, by comparison with 1.0, was able to provide more define alternative text in terms of image content, enhance guidance for accessing and use of the keyboard and for a clear distinction of data tables. In this paper, we developed a CMS(Content Management System) for everyone to be able to access to information easily in the mobile/web environments that are changing rapidly. The CMS, which is developed in this paper, is designed and manufactured based on KWCAG, W3C XHTML-1.0-Strict DTD, W3C CSS2 web accessibility and web standards. CMS builder is a WYSIWYG manner making it easy to use and manage, as well as a variety of the web was to operate in a mobile environment.