• Title/Summary/Keyword: Security guards

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Impact of Psychological Empowerment on Service Orientation and Organizational Performance in Private Security Guards (시큐리티 요원의 심리적 임파워먼트가 서비스지향성 및 조직성과에 미치는 영향)

  • Kim, Eui-Young;Lee, Jong-Hwan
    • Korean Security Journal
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    • no.28
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    • pp.7-31
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    • 2011
  • The purpose of this study was to examine the relationship of the psychological empowerment of security guards to their service orientation and organizational performance. The subjects in this study were 300 security guards who were selected by purposive sampling from the population that consisted of the workers in private security agencies located in the cities of Chungan and Ahsan in 2011. After a survey was conducted, the answer sheets from 271 respondents were analyzed. The statistical package SPSS WIN 18.0 was employed to make a factor analysis, reliability analysis, multiple regression analysis and path analysis. The findings of the study were as follows: First, psychological empowerment affected service orientation. Better meaning and better self-determination led to better service human resources management, better service leadership and better service encounter management. Second, psychological empowerment exerted an influence on organizational performance. Stronger impact and better meaning led to stronger organizational commitment, higher job satisfaction and better performance. Third, service orientation had an impact on organizational performance. Better service human resources management, better service leadership and better service encounter management were followed by stronger organizational commitment, better job satisfaction and higher performance. Fourth, psychological empowerment exercised a firsthand and secondhand influence on service orientation and organizational performance. Given the findings of the study, managers of security agencies should keep in mind the unique working environments of employees, and they should empower employees to show what they can do in consideration of their changing working environments and let them assume the responsibility for their own job performance. That will encourage them to provide better service for customers, which will serve, in turn, to bolster the organizational performance.

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The Effect of Education Program for Security Personnel on Job Satisfaction (일반경비원 교육이 직무만족에 미치는 영향 - 시설경비원 신임 교육을 중심으로 -)

  • Lee, Young-Seok
    • Korean Security Journal
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    • no.17
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    • pp.277-300
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    • 2008
  • The effect of satisfaction through job performance competency on management performance is enormous, for private security industry depends upon human resources generally till quite recently and often makes contact with clients. Although high-quality personnel who were taught professional education are held in high repute in private security industry, the studies of job satisfaction and recruit education for private security guards are insufficient. Consequently, this investigation analyzes the effect of recruit education program on job satisfaction searchingly for incumbent facility guards. The effect of recruit education program for facility personnel on job satisfaction is as follows. First of all, the differences of personal characteristics, training characteristics, work environment, job satisfaction are inspected in accordance with sociodemographic characteristics. After then, there is a remarkable contrast. Secondly, the former from among of learning expectation and self efficacy as personal characteristics has a positive effect on job satisfaction statistically. Thirdly, educational facility and contents as training characteristics have a positive effect on job satisfaction statistically. Finally, work environment including supervisor's support and maintenance has a positive effect on job satisfaction statistically.

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The Trends of Electronic Security System and Prospects of Security Market (기계경비시스템의 변화와 시장전망)

  • Chung, Tae-Hwang
    • Korean Security Journal
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    • no.6
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    • pp.147-165
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    • 2003
  • Since Electronic Security System is introduced in Korea in 1981 by foreign technology, Security market has been increasing considerably during short period, and It performs it's security roles well in place of security guards. As electronic and communication technology is highly developed, Electronic Security System and security market structure is changing naturally. Especially high-tech mobile communication technology will change the method of Electronic Security business. Also the pattens of residence and life style, such as the trend toward nuclear family and single life could effect security market. In recent year, new business models that apply the mobile phone and internet is appeared. Although Electronic Security System is changed by the changes of technology, It is very difficult to change the basic elements, such as sensing, alarm signal transfering, and response. The rate of increase of Electronic Security market is expected to matain it's increase pace for the time being. But the development of new system for new protectes such as childeren, old person, vehicle rather than immovable facility is necessary to prepare for the continuous competition.

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A Study on Introduction Plan of the Private Security Guard System (신변보호사(경호사) 자격제도 도입방안)

  • Kim Twe-Hwan;Park Dae-Woo
    • Journal of the Korean Society of Safety
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    • v.20 no.2 s.70
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    • pp.146-150
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    • 2005
  • According to the current record of Private Security in Korea, more than 110,231 private security guards and around 2,213 security guard associations are engaged in the private security industries. However, there is no a professional license for the private security. In order to be provided a high quality service from private security industries, the security guard should be required his/her professional qualification which can be upgraded by establishing a professional license system. For introducing the license system the government and security guard associations need to support the suitable training program including curriculum and method, and all associations related to the private security have to require people involved in any kinds of private security matters to complete obligatorily some educational training programs. And also, to complete a college should be the minimum requirement.

The Occupational Socialization of the Security Guards in the Casinos - Case of Security Science Majors - (카지노 시큐리티 종사자의 직업사회화 과정 - 경호학 전공자들을 대상으로 -)

  • Chun, Yong-Tae
    • The Journal of the Korea Contents Association
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    • v.10 no.3
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    • pp.337-346
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    • 2010
  • The purpose of this study is to explore how security science graduates in casinos are socialized into the workplace. Participants for this study were seven security guards who work for two of three casinos for foreign customers in the city of Seoul. All the participants majored in the security science in colleges. They had 1 to 5 years of work experience. Their main job responsibilities were deterrent to crimes and watch for impending danger in the casinos. A variety of qualitative data collection techniques for this study included formal and informal interviews, stimulated-recall interview, observations, and field notes. Analytic induction and constant comparison were utilized to analyze data. Triangulating and member checks were employed to enhance trustworthiness. The findings of this study were as follow: Firstly, In acculturation, sports experience and media attraction were revealed as factors. Secondly, In professional socialization, college education and senior students in the program were found. Lastly, organizational socialization, Difficulty of relationship, lack of risk management training, lack of team cohesion, pride himself as a security guard, and unclear evaluation system. In conclusion, a variety of influential factors appeared through his occupational socialization even though there were negative and positive factors.

A Study on the Satisfaction of Training of Security Guard Leader (경비지도사의 교육훈련만족도와 발전방안에 관한 연구 -일반경비지도사 기본교육훈련을 중심으로-)

  • Lee, Sang-Won
    • Korean Security Journal
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    • no.5
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    • pp.243-261
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    • 2002
  • The role of security guard leader, it cannot be too emphatic as security supervisor who are training security guards and leading. It is also important that security guard leader make activity to a profession of private security by a professional training. An object of this study present satisfaction of training and make clear a developing plan positively through a survey about basic training of security guard leader. A method of this study, This paper used theoretical study, literature study and analyzed data of survey. This study will lead a important of private security of korea suggested a developing plan about training of the security guard leader by a following study.

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Influence of the transforming leadership of private security guards on job satisfaction, organizational commitment : focusing on the mediation effectiveness of followership (민간경비원의 변혁적 리더십이 직무만족, 조직몰입에 미치는 영향: 팔로워십의 매개효과를 중심으로)

  • Lee, Yong-Ju;Jang, Suck-In
    • Convergence Security Journal
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    • v.12 no.2
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    • pp.23-32
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    • 2012
  • This study of transformational leadership impact on followership, job satisfaction and organizational commitment to investigate the relationship. Private security guards and managers that works private security firms located in Seoul, Gyeonggi-do, and Incheon in 2011 were set as a population and purposive sampling method to extract the sample by 880 people, but final samples of 790 people were drawn from the results. This study SPSSWIN 16.0 using factor analysis, reliability analysis, Pearson's Correlation Analysis, multiple regression analysis, path analysis was carried out. In addition, this study is to investigate the influence of transforming leadership with followership, job satisfaction and organizational commitment. The results are as follows. First, transforming leadership affects followership. Second, transforming leadership affects job satisfaction and organizational commitment. Third, followership affects partially In other words, behavioral tendencies increases job satisfaction and organizational commitment. Thinking tendencies is also job satisfaction and organizational commitment does not affect.

The Impact of Job Satisfaction of Industrial Security Guards on Organization Commitment and Organization Performance (산업보안요원의 직무만족이 조직몰입과 조직성과에 미치는 영향)

  • Soo-Ho, Choi;Ye-Jin, Jang
    • Convergence Security Journal
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    • v.23 no.5
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    • pp.231-238
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    • 2023
  • The purpose of this paper is to determine the extent to which job satisfaction affects organization commitment and organization performance among industrial security personnel. To this end, we attempted to conduct a four-week survey from August 28 to September 22, 2023, targeting about 150 workers working as industrial security guards in the field. According to the survey, the variables were comprised of "first, job satisfaction, second, organization commitment and third, organization performance" and based on this, three research hypotheses were proposed. After confirming that the internal consistency of each measurement item was satisfied, discriminant validity and conceptual reliability were calculated, and the discriminant validity of each variable was verified. As a result of the analysis, after conducting regression analysis to verify the research model, the results show that among the three research hypotheses, "Job Satisfaction ⇨ Organization Commitment, Job Satisfaction ⇨ Organization Performance" was found to be statistically significant and was adopted. We calculated that "Organization Commitment ⇨ Organization Performance" was not significant and was rejected.

A Study on the Improvement Measures for Training of Special Security Guard (특수경비원 교육훈련의 개선방안에 관한 연구)

  • Choi, Eun-Ha;Yoo, Young-Jae;Lee, Sang-Bin
    • Korean Security Journal
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    • no.16
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    • pp.357-371
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    • 2008
  • Currently, the security operations in nation's key foundations in Korea are performed by private police and special security guard in accordance with the Private Police Act and Security Business Act, respectively. In 1960s, The Korean Government introduced the private police system in terms of the national security issues, but it was just a hurriedly-set plan on the basis of Japanese Sunsa system as by that time there was no such system revitalized. However, the special security guards could offer wider range of security services including those of the private police with the enactment and revision of the Security Business Act 1976 and April 2001, respectively. Moreover, the expectations and interests rose over the special security guards in nation's key foundations after 9.11Terror Event in the U. S. 2001. However, as we investigated the current education/training system for the special security guard, we found that such education/training which is not activating the specialty of special security guard will not respond to the social demands. Special security guard owns its own characteristics other than those of general security guard as they are in service in nation's key foundations. Thus, the effcient management and training for the special security guard is the most important matter for the safety and security of nation's key foundations. Therefore, the well-educated special security guard through the reorganized and specialized education/training for the protection of nation's key foundations is expected to offer qualitatively improved security services.

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Relationship between Types of Mentoring, Career Development and Career Satisfaction among Security Agents (시큐리티요원의 멘토링유형과 경력개발 및 경력만족의 관계)

  • Kim, Chan-Sun
    • The Journal of the Korea Contents Association
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    • v.10 no.10
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    • pp.351-358
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    • 2010
  • This study is to examine the effect of types of mentoring among security agents on career development and career satisfaction. Private guards engaging in 5 different security companies in Seoul 2010" were set as a collected group and using judgment sampling method, 227 of them were finally analyzed. Cronbach's $\alpha$ value was .606, implying that reliability of questionnaire was high. The conclusion drawn from this study is as follows: First, types of mentoing among private guards effect their career development. In other words, when facilitated mentoring is encouraged, it leads to innovative self-development, professional development, and information competitiveness; when informal mentoring is encouraged, it causes information competitiveness to be improved. Second, mentoring types have an effect on career satisfaction: Facilitated mentoring enables to increase career satisfaction. Third, security agents' career development affects their career satisfaction. That is, innovative development and professional development result in increase of career satisfaction.