• 제목/요약/키워드: Security

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항공화물운송상(航空貨物運送狀)의 성질(性質)과 유통성(流通性) (The Character and Negotiability of Air Waybill)

  • 이강빈
    • 항공우주정책ㆍ법학회지
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    • 제4권
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    • pp.65-85
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    • 1992
  • The air waybill is supposed to be made out by the consignor. If the carrier makes it out, he is deemed, subject to proof to the contrary, to have done so on behalf of the consignor. The air waybill shall be made out in three original parts. The first part shall be marked "for the carrier", and shall be signed by the consignor. The second part shall be marked "for the consignee", it shall be signed by the consignor and by the carrier and shall accompany the goods. The third part shall be signed by the carrier and handed by him to the consignor, after the goods have been accepted. According to the original Warsow Convention article 8, the air waybill must contain 17 particulars or items. However, the Hague Protocol reduced to three the number of particulars required to appear on the air waybill. Only one item is obligatory, namely, the notice that the carriage is subject to the rules of the Warsaw Convention. The absence of the air waybill entails unlimited liability of the carrier because it deprives him of the right to avail himself of the provisions of the Warsaw Convention which exclude or limit his liability. The consignor shall be liable for all damages suffered by the carrier or any other person by reason of the irregularity, incorrectness or incompleteness of the particulars and statements in the air waybill. Although the contract of the carriage of goods by air is not a formal contract, the document of carriage is issued. The issue of air wayhill is not essential for the existence or validity of the contract, but serves merely as a means of proof. The Hague Protocol has lessened the consequences of the carrier's neglect to faithfully accomplish the required formalities. Henceforth, these formalities no longer constitute legal obligations. The air waybill is the consignment note used for the carriage of goods by air. It is often called an air consignment note and is not a document of title or transferable/negotiable instrument. It is basically a receipt for the goods for despatch and is prima facie evidence of the conditions of carriage. Each of the original parts of the air waybill has evidential value and possession of his part is a condition for the exercise by the consignor or cosignee of his rights under the contract of carriage. Oveall, it is an usage that under a documentary letter of credit, the consignee on the air waybill is the opening bank of the letter of credit, and the notify party is the importer who applied for the letter of credit. In Korea there is an usage as to process of cargo delivery in air transportation as follows: The carrier carries the cargo into the bonded area of the airport and gives both the notice of arrival of the cargo and the consignee's air waybill to the notify party who is the importer. Then the notify party obtains the Letter of Guarantee from the opening bank in exchange for reimbursing the amount of the letter of credit or tendering the security therefor to the opening bank. The notify party then presents this document to the customs authorities for the process of customs clearance. The opening bank becomes a consignee only to ensure repayment of the funds it has expended, and the only interest of the opening bank as consignee is the reimbursement of the money paid to the exporter under the documentary letter of credit. Just as the bill of lading in maritime law, the air waybill has always been considered negotiable although the Warsaw Convention does not emphasize this aspect of negotiability. However, the Hague Protocol article 4 corrected the situation by stating that "nothing in this Convention prevents the issue of a negotiable air waybill." This provision officially recognizes that the air waybill must meet the needs of the present day business circles by being a negotiable instrument. Meanwhile, Montreal Additional Protocol no. 4 has brought important changes. Registration by computer is acceptable and the parties to the contract of carriage are allowed to replace the air waybill with a receipt for the goods. In conclusion, as the Warsaw Convention has not details of provisions relating to the issuing of the negotiable air waybill, it is hoped that there should be supplement to the Warsaw Convention and establishment of international commercial usage with regard to the negotiable air waybill.

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암환자의 희망 예측요인 (Predictive Factors of Hope in Patients with Cancer)

  • 이화진;손수경
    • 성인간호학회지
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    • 제12권2호
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    • pp.184-195
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    • 2000
  • It has been believed that cancer is an omnious factor threatening the future and life itself. Patients having the disease experience anxiety, fear, feeling of weakness, depression and feelings of uncertainty and hopelessness. Most cancer patients, however, have expectations of possible recovery and a better future, very different from the patients who feel hopeless. Therefore. hope allows people to respond effectively to the fatal disease they have and prevents them from detoriorating physically and spiritually, positively influencing their survival, response to treatment and sense of security. Studies previously performed showed that hope is positively correlated with social and family supports, self-esteem, spiritual well-being, responsive action, health promotion behavior and quality of life. Thus, the study attempted to provide basic information on nursing cancer patients by investigating their levels of hope and determining predictive factors which influence hope. For the study 200 cancer patients in two university hospitals located in Pusan were sampled as subjects. Data were collected for twenty nine days from Feburary 1, 1999 to March 1. Instrumets for the study included 10 items from the self-esteem scale by Rosenberg (1965), 39 hope measurements by Kim and Lee(1965), 16 of the social support scale by Tae(1986) and 16 of the general characteristics scale, all of which totaled 81 items. The data were analyzed using the SPSS program. General characteristics of the investigated based on numbers and percentage. Hope, self-esteem and social support were analyzed using means, minimum, maximum and standard deviation. Relations among the foregoing three factors were analyzed using Pearson' correlation coefficient. Levels of hope in cancer patients were determined using t-test, ANOVA and Scheffe test. Predictive factors influencing hope were investigated using multiple stepwise regression analysis. Results of the study are summarized as follows: 1. An average level of hope was $185.55{\pm}23.39$ points(96 min. and 234 max.) 2. Levels of hope showed a significant difference among them according to sex (t=-3.69, P=.000), age(F=4.714, P=.000), job(F=3.247, P=.008), monthly income (F=6.113, P=.003), treatment charge (F=3.796, P=.011), supportive resources (F=10.554, P=.000), diagnosis(F=2.287, P=.029), perceived health status(F=22.184, P=.000), level of pain(F=3.334, P=.021), religion (F=4.911, P=.001) and religion's effect in life (F=11.706, P=.000), 3. For the subjects, self-esteem and social support were $38.32{\pm}7.21$(13 min, and 50 max.) and $52.97{\pm}8.49$points(28 min, 80 max.). Concerning social support, average levels of family support and medical support were found $35.95{\pm}6.05$(18 min, and 40 max) and $27.02{\pm}4.99$ points(20 min and 40 max). The hope the cancer patients showed significant correlations with self-esteem (r=.588, P=.000), family support(r=.224, p=.001) and medical support(r=.221, P=.002). 4. The five variables related to hope (self-esteem, religion's effect in life, perceived health status, social support and age) accounted for 54.2 percent of the hope level; especially, self-esteem was the highest at 34.6%. As shown in the above results, predictive factors which most influence hope in cancer patients were self-esteem and religion's effect of life. Therefore, nursing interventions to increase self-esteem should be developed. Regarding religion's effects, studies on spiritual aspects should be carried out in a way that contributes to promotion of hope.

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주요 국가의 기업가정신 교육 현황 및 효과 연구: 2016년 글로벌 기업가정신 지수의 비교 (A Study on the Current State and Effect of Entrepreneurship Education in Major Countries: Comparison of the 2016 Global Entrepreneurship Index)

  • 남정민;이환수
    • 벤처창업연구
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    • 제12권6호
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    • pp.111-122
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    • 2017
  • 본 연구는 국내 창업 환경 개선 및 바람직한 창업 인식 조성방안을 모색하기 위해 2016 글로벌 기업가정신 트렌드 보고서(GETR)의 데이터(20개국 40,354명)를 활용하여 주요 국가의 기업가정신 교육 현황 및 국가별(유형별) 창업 실태, 그리고 기업가정신과 창업 의지 및 기회형 창업의 관계를 분석하였다. 연구 결과에 따르면 먼저 한국은 기업가정신교육의 확대가 시급한 것으로 분석되었다. 한국의 '초중고 기업가정신교육 경험'은 20개국 중 최하위수준(19위)이었으며, '대학' 및 '평생교육'은 중위권(15위)인 것으로 나타났다. 또한 전세계적으로 기업가정신교육은 연령대를 불문하고 활성화되고 있음에도 불구하고, 국내 중고령자에 대한 기업가정신교육은 상대적으로 미약한 수준이었다. 이는 향후 평생교육 차원의 교육 확대가 요구되며, 재직자 및 은퇴예정자 대상 기업가정신 교육 개발 및 확대가 필요함을 시사한다. 둘째로, 한국인 개인의 창업의지는 3.8점으로 중하위권(15위)이었고, 기회형 창업수준은 최하위(20위)였다. 중국(4.55) 및 미국(4.01)과 비교할 때 한국인의 개인 창업의지는 상대적으로 낮은 것을 확인할 수 있었고, 기회형 창업 수준 또한 한국은 3.43점으로 중국(4.35), 일본(4.04), 미국(4.59)에 비해 매우 낮은 것으로 확인되었다. 일반적으로 요소주도형${\rightarrow}$효율주도형${\rightarrow}$혁신주도형으로 전환될수록 기회형 창업의 비중은 높아지는데, 한국의 경우 비자발적 창업 및 소상공 중심의 창업 비중이 높아 기회형 창업 수준이 낮은 것으로 해석할 수 있다. 마지막으로, 요소주도형, 효율주도형, 혁신주도형 모든 유형에서 기업가정신교육 참여에 따른 창업의지는 매우 높은 것으로 나타났다. 특히, 혁신주도형일수록 모든 기업가정신 교육(초중고, 대학, 평생교육) 참여여부에 따라 신규창업의지는 크게 증가하고 있음을 확인하였다. 혁신주도형인 한국의 경우 기업가정신교육의 양적 확대를 기반으로 질적 제고를 이룬다면, 지금의 중하위권(15위)에 머문 국민의 창업의지를 상승시킬 주요한 원동력이 될 것으로 예상된다.

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한국 노인에서 식품불안정 (food insecurity)이 건강상태 및 식이섭취상태에 미치는 영향 연구: 국민건강영양조사 제 5기 1차년도 (2010) 자료를 이용하여 (Nutritional and health consequences are associated with food insecurity among Korean elderly: Based on the fifth (2010) Korea National Health and Nutrition Examination Survey (KNHANES V-1))

  • 이승재;이경원;오지은;조미숙
    • Journal of Nutrition and Health
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    • 제48권6호
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    • pp.519-529
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    • 2015
  • 본 연구는 식품불안정이 일반적 특성, 신체적 및 정신적 건강상태, 영양소 섭취량, 한국인영양섭취기준 (KDRIs) 대비 영양소 부족 섭취자의 비율, 식사의 질과 다양성 등에 미치는 영향을 밝히고자 하였다. 이에 제 5기 1차년도 (2010년) 국민건강영양조사 (KNHANES) 자료를 이용하여 65세 이상 노인 939명을 대상으로 하였고, 연구 결과를 요약하면 다음과 같다. 1) 식품불안정은 측정항목의 답변에 따라 총 3개의 그룹인 food secure 군 (FS)과 mildely food insecure 군 (FI 1), moderately/severly food insecure 군 (FI 2)으로 분류하여 분석에 이용하였다. FS군은 33.1%를. 식품불안정군 (FI 1, FI 2)은 67%를 차지하여, 전체대상자의 약 2/3가 식품불안정한 상태에 있는 것을 알 수 있었다. 2) 식품불안정에 따른 일반적 특성에서는 연령, 배우자의 유무, 교육수준, 소득수준에서 유의적인 관련성을 보였다. 식품 공급이 불안정 할수록 평균 연령이 높아졌으며, 교육수준과 소득수준은 낮아졌다. 식품불안정군에서 이혼과 사별을 포함하는 배우자가 없는 경우가 배우자가 있는 경우보다 더 많은 비율을 차지하고 있었는데, 이는 사별을 많이 경험하게 되는 노인에게서 유의미한 결과를 나타내었다. 3) 건강상태를 파악하기 위해 신체적 건강과 정신적 건강을 분석하였는데, 식품불안정 정도가 심각해질수록 건강상태가 좋지 못한 것으로 나타났다. 한국 노인에서는 식품불안정이 신체적 건강보다는 정신적 건강에 더 큰 영향을 미치는 것을 알 수 있었다. 스트레스 인지, 우울 증상 경험, 자살 생각여부를 포함하는 정신적 건강에서 식품불안정 정도가 심각해질수록 그 위험성이 커지는 것을 알 수 있었으며, 특히 식품불안정은 우울 증상을 야기할 뿐만 아니라 우울증의 유지요인으로 작용 하는 것으로 조사되었다. 4) 식품불안정과 영양섭취상태와의 관련성을 파악하기 위해 에너지 비율과 영양소 섭취량, 한국인영양섭취기준 대비 영양소 부족 섭취자의 비율을 조사하였는데, 대부분의 영양소에서 식품불안정군의 절대적인 섭취량이 적었고, 영양섭취기준보다 부족하게 섭취하는 자의 비율이 높았다. 5) 식품불안정군의 식사의 질과 식사의 다양성이 떨어지는 것으로 나타났고, 특히 식사의 다양성을 조사한 총 식품 점수 (DVS)와 식품군 점수 (DDS)에서 식품안정군과 식품불안정군 간의 점수 차이가 큰 것으로 나타났다. 결론적으로 한국 노인에게 식품불안정이 신체적 및 정신적 건강상태를 악화시키고 식이섭취상태에 부정적인 영향을 미치는 요인으로 작용하는 것으로 나타났다.

SEED 형식 암호에서 공격에 강한 S 박스와 G 함수의 실험적 설계 (Experimental Design of S box and G function strong with attacks in SEED-type cipher)

  • 박창수;송홍복;조경연
    • 한국정보통신학회논문지
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    • 제8권1호
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    • pp.123-136
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    • 2004
  • 본 논문에서는 $GF({2^n})$상 곱셈의 복잡도와 규칙도를 GF(2)상의 다항식 곱셈을 표현하는 행렬식의 행과 열의 해밍 가중치를 이용하여 정의한다 차분공격에 강한 블록 암호 알고리즘을 만들기 위해서는 치환계층과 확산계층의 $GF({2^n})$상 곱셈의 복잡도와 규칙도가 높아야함을 실험을 통하여 보인다. 실험 결과를 활용하여 우리나라 표준인 128 비트 블록 암호 알고리즘인 SEED의 S 박스와 G 함수를 구성하는 방식을 제안한다. S 박스는 비 선형함수와 아핀변환으로 구성한다. 비 선형함수는 차분공격과 선형공격에 강한 특성을 가지며, '0'과 '1'을 제외하고 입력과 출력이 같은 고정점과 출력이 입력의 1의 보수가 되는 역고정점을 가지지 않는 $GF({2^8})$ 상의 역수로 구성한다. 아핀변환은 입력과 출력간의 상관을 최저로 하면서 고정점과 역고정점이 없도록 구성한다. G 함수는 4개의 S 박스 출력을 $GF({2^8}) 상의 4 {\times} 4$ 행렬식을 사용하여 선형변환한다. 선형변환 행렬식 성분은 높은 복잡도와 규칙도를 가지도록 구성한다 또한 MDS(Maximum Distance Separable) 코드를 생성하고, SAC(Strict Avalanche Criterion)를 만족하고, 고정점과 역고정점 및 출력이 입력의 2의 보수가 되는 약한 입력이 없도록 G 함수를 구성한다. 비선형함수와 아핀변환 및 G 함수의 원시다항식은 각기 다른 것을 사용한다. 본 논문에서 제안한 S 박스와 G 함수는 차분공격과 선형공격에 강하고, 약한 입력이 없으며, 확산 특성이 우수하므로 안전성이 높은 암호 방식의 구성 요소로 활용할 수 있다.

신라말 구산선문(九山禪門) 사찰의 입지 연구 - 풍수적 측면을 중심으로 - (A Study on the Location of Zen Buddhist Temples During the Late Silla Dynasty in Korea - from Feng-shui(風水) Perspective -)

  • 조성호;성동환
    • 한국지역지리학회지
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    • 제6권3호
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    • pp.53-81
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    • 2000
  • 신라 말 선종계열 사찰을 대표하는 구산선문(九山禪門)의 개산(開山)은 지방문화의 발흥과 자신감의 표현이었으며 지방 호족들의 사회 경제적 기반을 토대로 한 것이었다. 선종(禪宗)이 유행하던 시기에 주로 재창되었던 구산선문의 입지 특색은 풍수적 논리를 따른 것이다. 풍수가 성행하기 이전에 건립된 사찰들은 주로 전통적인 토착신앙 세력들이 신성시하던 성소, 성지(聖所, 聖地)를 택해 입지했고, 신라의 경우 왕성의 도심 곳곳에 사찰이 수없이 많이 건립되었다. 이후 신라말기에 선종의 유행으로 인해 선종사찰들이 많이 건립되고 풍수도 본격적으로 성행하게 되어 사찰의 입지에 풍수논리가 뒷받침되기 시작했다. 구산선문이 개산(開山)하기 이전의 사찰은 주로 삼산, 오악(三山, 五岳) 등의 영지(靈地)개념에 따른 입지가 많았으나 구산선문은 당시로서는 변방이라 할 수 있는 지역으로 확대되어 독립적인 산문을 재창하였다. 구산선문 각 사찰의 경우 산과 물이 짜임새 있게 조화를 이루고 있어 풍수지리적인 전체성이 잘 드러나고 있다. 각 사찰은 계곡물이 모여 완만히 감싸는 곳, 물을 얻기 용이하면서도 산이 사방으로 들러쳐진 아늑한 곳, 즉 풍수에서 길지(吉地)로 여기는 '산에 기대고 물에 접한' 땅에 입지하여 풍수적인 조건을 잘 갖추고 있다. 구산선문은 주로 분지상의 지세에 입지하였으며 사찰의 축선(軸線)은 지형(내룡(來龍)의 맥세(脈勢))에 따라 이루어졌다. 각 사찰에서 나타나는 장소의 약점은 풍수적인 비보책(裨補策)을 통해 보완하였다.

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The Contribution of Innovation Activity to the Output Growth of Emerging Economies: The Case of Kazakhstan

  • Smagulova, Sholpan;Mukasheva, Saltanat
    • 유통과학연구
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    • 제10권7호
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    • pp.33-41
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    • 2012
  • The purpose of this study is to analyse the state of the energy industry and to determine the efficiency of its functioning on the basis of energy conservation principle and application of innovative technologies aimed at improving the ecological modernisation of agricultural sectors of Kazakhstan. The research methodology is based on an integrated approach of financial and economic evaluation of the effectiveness of the investment project, based on calculation of elasticity, total costs and profitability, as well as on comparative, graphical and system analysis. The current stage is characterised by widely spread restructuring processes of electric power industry in many countries through introduction of new technical installations of energy facilities and increased government regulation in order to enhance the competitive advantage of electricity market. Electric power industry features a considerable value of creating areas. For example, by providing scientific and technical progress, it crucially affects not only the development but also the territorial organisation of productive forces, first of all the industry. In modern life, more than 90% of electricity and heat is obtained by Kazakhstan's economy by consuming non-renewable energy resources: different types of coal, oil shale, oil, natural gas and peat. Therefore, it is significant to ensure energy security, as the country faces a rapid fall back to mono-gas structure of fuel and energy balance. However, energy resources in Kazakhstan are spread very unevenly. Its main supplies are concentrated in northern and central parts of the republic, and the majority of consumers of electrical power live in the southern and western areas of the country. However, energy plays an important role in the economy of industrial production and to a large extent determines the level of competitive advantage, which is a promising condition for implementation of energy-saving and environmentally friendly technologies. In these circumstances, issues of modernisation and reforms of this sector in Kazakhstan gain more and more importance, which can be seen in the example of economically sustainable solutions of a large local monopoly company, significant savings in capital investment and efficiency of implementation of an investment project. A major disadvantage of development of electricity distribution companies is the prevalence of very high moral and physical amortisation of equipment, reaching almost 70-80%, which significantly increases the operating costs. For example, while an investment of 12 billion tenge was planned in 2009 in this branch, in 2012 it is planned to invest more than 17 billion. Obviously, despite the absolute increase, the rate of investment is still quite low, as the total demand in this area is at least more than 250 billion tenge. In addition, industrial infrastructure, including the objects of Kazakhstan electric power industry, have a tangible adverse impact on the environment. Thus, since there is a large number of various power projects that are sources of electromagnetic radiation, the environment is deteriorated. Hence, there is a need to optimise the efficiency of the organisation and management of production activities of energy companies, to create and implement new technologies, to ensure safe production and provide solutions to various environmental aspects. These are key strategic factors to ensure success of the modern energy sector of Kazakhstan. The contribution of authors in developing the scope of this subject is explained by the fact that there was not enough research in the energy sector, especially in the view of ecological modernisation. This work differs from similar works in Kazakhstan in the way that the proposed method of investment project calculation takes into account the time factor, which compares the current and future value of profit from the implementation of innovative equipment that helps to bring it to actual practise. The feasibility of writing this article lies in the need of forming a public policy in the industrial sector, including optimising the structure of energy disbursing rate, which complies with the terms of future modernised development of the domestic energy sector.

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불가항력 의료사고 보상사업에 대한 헌법적 쟁점 검토 (Constitutional Issue Review of Compensation for Inevitable Medical Accidents During Delivery)

  • 전현정
    • 의료법학
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    • 제21권1호
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    • pp.153-185
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    • 2020
  • 불가항력 의료사고 보상사업의 근거 법률인 현행 「의료사고 피해구제 및 의료분쟁 조정 등에 관한 법률」 제46조제1항에서는, 보건의료인이 충분한 주의의무를 다하였음에도 불구하고 불가항력적으로 발생한 '분만에 따른 의료사고'를 사업의 대상으로 정하고 있다. 또한, 동법 시행령에서 보건의료기관개설자 중 분만실적이 있는 자가 보상재원의 30%를 부담하게 규정하고 있는바, 이에 대하여 헌법재판소에서는 2015헌가13 결정을 통해 의료분쟁조정법에서 위 사업의 분담금 납부의무자의 범위와 보상재원의 분담비율을 시행령에 위임하였다고 하여 헌법에 위반되지 않는다고 결정한 바 있다. 그러나 이는 의료진으로 하여금 의료과실이 없는 분만사고에 대하여 금전적으로 보상하게 하는 것으로 과실책임주의를 배제한 것인바, 이 제도의 본질이 사회보상적 성격을 갖는 사회보장제도의 일종이라면, 보건의료개설자의 비용분담 규정을 삭제하고 국가가 비용 전부를 부담하는 방법을 고려할 수 있을 것이다. 다만, 이와 더불어 의료사고 원인분석 및 재발방지 조치 등 의료기관의 노력을 강화하기 위한 제도적 장치를 함께 검토할 필요가 있다. 더불어, 의료분쟁조정법상 보건의료개설자가 부담하여야 할 보상재원의 분담비율의 상한을 정하는 것이 포괄위임금지원칙의 취지에 부합할 것이다. 한편, 의료사고 보상심의위원회의 분담금 지급기준과 관련하여, 시행령에서 보상의 기준이 되는 재태주수, 출생체중 등을 적시하고, 그 세부기준을 의료사고 보상심의위원회에서 정함이 타당하다. 마지막으로 불가항력 의료사고 보상사업에서 보상의 회색지대를 방지하기 위함은 물론, 의료'과실'이 규범적 판단임을 고려할 때 위 동법 제48조 제1항의 규정에서 '보건의료인의 과실이 인정되지 않는다는 취지의 감정서가 제출되고'의 요건은 삭제하는 것이 바람직하며, 반드시 의료중재원 조정·중재절차가 선행되어야 하는 현행의 규정을 개선할 필요가 있을 것이다.

기업의 온라인 고객 서비스가 기업의 수익 및 고객의 후생에 미치는 영향에 관한 연구 (Impact of Net-Based Customer Service on Firm Profits and Consumer Welfare)

  • 김은진;이병태
    • Asia pacific journal of information systems
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    • 제17권2호
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    • pp.123-137
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    • 2007
  • The advent of the Internet and related Web technologies has created an easily accessible link between a firm and its customers, and has provided opportunities to a firm to use information technology to support supplementary after-sale services associated with a product or service. It has been widely recognized that supplementary services are an important source of customer value and of competitive advantage as the characteristics of the product itself. Many of these supplementary services are information-based and need not be co-located with the product, so more and more companies are delivering these services electronically. Net-based customer service, which is defined as an Internet-based computerized information system that delivers services to a customer, therefore, is the core infrastructure for supplementary service provision. The importance of net-based customer service in delivering supplementary after-sale services associated with product has been well documented. The strategic advantages of well-implemented net-based customer service are enhanced customer loyalty and higher lock-in of customers, and a resulting reduction in competition and the consequent increase in profits. However, not all customers utilize such net-based customer service. The digital divide is the phenomenon in our society that captures the observation that not all customers have equal access to computers. Socioeconomic factors such as race, gender, and education level are strongly related to Internet accessibility and ability to use. This is due to the differences in the ability to bear the cost of a computer, and the differences in self-efficacy in the use of a technology, among other reasons. This concept, applied to e-commerce, has been called the "e-commerce divide." High Internet penetration is not eradicating the digital divide and e-commerce divide as one would hope. Besides, to accommodate personalized support, a customer must often provide personal information to the firm. This personal information includes not only name and address, but also preferences information and perhaps valuation information. However, many recent studies show that consumers may not be willing to share information about themselves due to concerns about privacy online. Due to the e-commerce divide, and due to privacy and security concerns of the customer for sharing personal information with firms, limited numbers of customers adopt net-based customer service. The limited level of customer adoption of net-based customer service affects the firm profits and the customers' welfare. We use a game-theoretic model in which we model the net-based customer service system as a mechanism to enhance customers' loyalty. We model a market entry scenario where a firm (the incumbent) uses the net-based customer service system in inducing loyalty in its customer base. The firm sells one product through the traditional retailing channels and at a price set for these channels. Another firm (the entrant) enters the market, and having observed the price of the incumbent firm (and after deducing the loyalty levels in the customer base), chooses its price. The profits of the firms and the surplus of the two customers segments (the segment that utilizes net-based customer service and the segment that does not) are analyzed in the Stackelberg leader-follower model of competition between the firms. We find that an increase in adoption of net-based customer service by the customer base is not always desirable for firms. With low effectiveness in enhancing customer loyalty, firms prefer a high level of customer adoption of net-based customer service, because an increase in adoption rate decreases competition and increases profits. A firm in an industry where net-based customer service is highly effective loyalty mechanism, on the other hand, prefers a low level of adoption by customers.

일부(一部) 농촌주민(農村住民)의 상병(傷病) 및 의료실태(醫療實態)에 관(關)한 조사연구(調査硏究) (A Study on Sickness and the Status of Medical Care in a Rural Area)

  • 박정선
    • Journal of Preventive Medicine and Public Health
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    • 제14권1호
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    • pp.65-74
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    • 1981
  • This survey was made to determine the overall health situation on (1) the status of sickness; (2) the medical care utilization; (3) the medical cost in Mi-Kum Myun, Nam Yang Ju Gun, Kyung-Gi Do. The survey with questionnaire was carried out with 2,840 peoples in 560 households from August 9th to 16th, 1979. The findings from the survey were as follows; 1. Annual morbidity rate of the prolonged ill cases was 97.2 per 1,000 population (male 94.7, female 99.6), The highest age specific morbidity rate was 274.5 of the 45-to 64-year group and the lowest was 21.9 of the 5-to 14-year group. 2. Annual morbidity rate of the new patients was 777.5 per 1,000 population(male 644.5, female 909.5). 3. The chief complaints distribution of the prolonged ill cases was: local pain 36.6%, indigestion 22.4%, and coughing 7.3%, respectively, In terms of age and sex distribution, a large number of female of the 45-to 64-year group complained of local pain or general pain and a large number of both sexes of the 25-to 44-year group complaned of indigestion. 4. The major diseases of the new patients which classified with International Classfication of Diseases (I.C.D.) were disease of the respiratory system, disease of the digestive system, and disease of the musculo-skeletal system and connective tissue for male, disease of the respiratory system, disease of the digestive system, and accident, poisoning, violence for female. 5. Total ill days of the 92 new patients were 536 days and average ill days per case were $6{\pm}38.3$ days. 6. The rate of receiving treatment in the prolonged ill cases was 82.2%(medical facilities 46.4%, drug stores 27.5%, herb medicine 8.3%). 7. The rate of receiving treatment by first choice of the new patients was 88.0% (drug stores 57.%, medical facilities 28.2%, and herb medicine 2.2%), and the rate of receiving treatment by second choice was 30.9% of first treatment cases (medical facilities 44.0%, drug store 44.0% and herb meicine 12.0%). 8. Annual hospitalization rate per 1,000 population was 12.0 (male 12.0, female 11.9). 9. The locations of medical facilities utilized by out-patients were: in the prolonged ill cases Seoul or other places 66.4%, Nam Yang Ju Gun 33.6%, in cases of the new patients Seoul or other places 35.1% and Nam Yang Ju Gun 64.9% respectively. 10. The satisfaction rate of the new patients by mode of receiving treatment was: in cases of primary utilization by first choice herb medicine 100.0%, medical facilities 88.5%, and drug stores 69.8%, in cases of secondary utilization medical facilities 100.0%, herb medicine 100.0%, and drug stores 72.7% respectively. 11. The medical cost per utilized facilities was as follows; in average medical fee per case out-patient 8.947 won, in-patient 266,000 won, drug stores 1,532 won, and herb medicine 15,607 won, in average medical fee per day out-patient 4,829 won, in patient 14,178 won, drug stores 891 won, and herb medicine 4,906 won respectively. 12. The sources of the hospital charges paid out were: there own expense 50.0%, debt 35.3%, and security of medical care 14.7% respectively.

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