• Title/Summary/Keyword: Satisfaction factor

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A Study on the Importance and Satisfaction of Purchase Decision Factor of Smart Phone : Focusing on Chinese Consumers (스마트폰 구매결정 요인의 중요도와 만족도에 관한 연구 : 중국 소비자를 중심으로)

  • Han, Lihua;Ahn, Jongchang
    • Journal of Information Technology Services
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    • v.13 no.3
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    • pp.275-298
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    • 2014
  • The purpose of this study is to verify the difference between the importance level and the satisfaction level of each purchase decision factor of smart phone. Through review of literatures about purchase decision factors, we have derived about attributes of 6 factors. T-test, importance performance analysis (IPA), and regression analysis were conducted to identify priorities among the details of the importance and satisfaction and to analyze the effect relationship between satisfaction of each factor and overall satisfaction. Looking at a few high-priority order, battery capacity, memory capacity, fast and accurate repair, the adequacy of the repair cost, and processor in the top five factors were shown to be an important factor when purchasing smart phones. The results of this study can provide the marketing strategies for smart phone suppliers. In addition, these results imply what factors of smart phones should be more considered before launching into chinese smart phone market.

A Study on the Job Satisfaction of Cooks of School Feeding (학교급식 조리사의 직무 만족에 관한 연구)

  • Lee, Suk-Hee;Yoo, Kyung-Min
    • Culinary science and hospitality research
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    • v.12 no.1 s.28
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    • pp.22-36
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    • 2006
  • This study examines the job satisfaction of cooks of school feeding. Sampling was taken among school feeding cooks except for those of Kangwon Province and Cheju Province. The factors affecting on the job satisfaction was investigated to find ways to raise the job satisfaction of cooks of school feeding. Four factors were extracted in all. It is found that these four factors have affected the job satisfaction of cooks of school feeding in order of working satisfaction factor(.493), co-worker communication factor(.463), job environment factor(.185), and advancement factor(.146). Accordingly, more opportunities for career advancement should be offered to raise the job satisfaction among them, and the establishment of better work environment and the optimum staff are urgently needed.

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Influence Factors on Job Satisfaction Factor and Spatial Environments Evaluation of Fire-Fighting Officer - Focused on Fire Officials in Incheon Metropolitan City - (소방공무원의 직무만족요소에 의한 공간만족평가 영향에 관한 연구 - 인천지방 소방공무원을 중심으로 -)

  • Han, Myoung-Heum
    • Korean Institute of Interior Design Journal
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    • v.25 no.6
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    • pp.61-69
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    • 2016
  • A study on how fire officer's job satisfaction factors influence space satisfaction rates. This article will conduct regression analysis for the study on these three problems. 'What are the factors of fire officer's job satisfaction?', 'Does space satisfaction rates influence job satisfaction rates?', 'Which job satisfaction factor influence space satisfaction rate?' Therefore, variables were set based on the prior study, and before regression analysis was conducted, variables were purified through analysis on primary factor and reliability analysis, and hypothesis test was done via variable calculation. According to the prior study, factors that influence job satisfaction rates are as following; self-regulation of tasks, ethics and responsibility level, relationship with colleagues, job identity. And regression analysis showed that space satisfaction rates do not influence job satisfaction rates. The writer thinks that it's showing that Korean fire officers tend to prioritize colleague relationship and job identity over space improvements. And the factor that influence job satisfaction rates turned out to be the self-regulation of tasks, and the writer estimates that it's reflecting the hierarchical organization culture of current Korean fire officers. Therefore, future Korean fire station design plans need to consider a space plan that provides fire officer's private self-regulation of tasks.

The Effects of Empowerment on Job Satisfaction;Focusing on Followership style (간호사가 지각한 조직의 임파워먼트가 직무만족에 미치는 영향;팔로워십 유형을 중심으로)

  • Jun, Yun-Ju;Han, Kuem-Sun;Lim, Ji-Young;Kim, In-A
    • Journal of Korean Academy of Nursing Administration
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    • v.11 no.1
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    • pp.23-31
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    • 2005
  • Purpose: This study aimed to find out the fact that the empowerment would effect on the job satisfaction with priority given to followership style. Method: The subject of this study were 465 nurses who were employed at 3 general hospital in one university. The data were collected through questionnaires survey of empowerment and job satisfaction, followership style from 26 April to 4 May 2004. Result: The empowerment explained 52% of the job satisfaction. The critical factor were 'Opportunity' and 'Resource'. The followership style were Exemplary followers, Pragmatist followers and Passive followers that the empowerment significantly influenced on the job satisfaction. 1) Exemplary followers, The empowerment explained 69% of the job satisfaction. The critical factor were 'Resource' and 'Support'. 2) Pragmatist followers, The empowerment explained 43% of the job satisfaction. The critical factor were 'Resource' and 'Opportunity'. 3) Passive followers, The empowerment explained 36% of the job satisfaction. The critical factor was the only 'Support'. Conculsions: The empowerment was ascertained to influence on job satisfaction. And It differed the critical factor of empowerment according to followership style. Therefore, Organizational manager must take into account followership style when develope the strategy for organizational effectiveness.

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Effects of Traditional Firms' Agility Obtained by Adopting Internet Business on Corporate Image and Customer Satisfaction

  • Yi, Jun-Sub
    • Journal of the Korean Data and Information Science Society
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    • v.19 no.3
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    • pp.761-774
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    • 2008
  • Agility is vital to real-time enterprises in comtemporary dynamic business environment. This study aims to investigate the relationships between traditional shipping and port logistics firms' customer agility obtained by adopting Internet business, and their corporate image and customer satisfaction. Using questionnaire data, factor analyses were used to figure out five major agility factors, corporate image factor, and customer satisfaction factor. The agility factors were then used to investigate how they improve the firms' corporate image and customer satisfaction. The results of the regression analyses show that agility factors significantly influence the firms' corporate image and customer satisfaction factors.

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The Life Satisfaction and It's Related Variables of University Students in Chongju City (청주시 대학생의 삶의 만족도와 관련변인)

  • Choi, Jong-Myoung
    • Korean Journal of Human Ecology
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    • v.10 no.3
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    • pp.253-262
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    • 2001
  • The purpose of this study was to investigate the life satisfaction, to analyze the differences of the life satisfaction according to personal factor of university students, and to analyze relationship between adjustment to life and life satisfaction. The questionnaires were administered to 549 university students in Chongju city to measure the demographic information, the life satisfaction, and adjustment to life. As statistical analysis, frequencies, t-test, ANOVA, correlation, and factor analysis were used. The results were as follows: 1. The life satisfaction was classified into two factors; subjective satisfaction and other person's view of satisfaction. 2. The university students showed negative attitudes toward the life satisfaction. 3. There was significant difference between males and females. Compare to female students, male students responded more positively to the life satisfaction. 4. There were partially significant differences according to personal factors of students on the life satisfaction. 5. There were significant correlations between each variable of adjustments to life and life satisfaction.

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The Effects of the Inpatients' Stress and Privacy for the Satisfaction with Patients' Room (입원환자의 프라이버시와 스트레스가 병실 만족도에 미치는 영향)

  • Shin, Eun-Gyeong;Park, Soobeen
    • Korean Institute of Interior Design Journal
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    • v.25 no.5
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    • pp.148-156
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    • 2016
  • This study proposes the structural model of inpatient's satisfaction with their room. Relationship among patients' privacy, patients' stress, and patients' satisfaction were evaluated and were discussed. Survey research followed the literature review, in which the subjects answered questions of the 12 items for the patients' privacy requirements, 10 items selected from the HSRS, and an item of patients' satisfaction. A total of 120 copies were analyzed through the statistical process using the SPSS Win Program 20.0 and SEM by the AMOS 20.0. Results and conclusions are as follows: (1) the inpatients' privacy requirements was subdivided into 'the reserve factor', 'the territoriality factor', and 'the solitude factor'. (2) The inpatients' stress level was subdivided into 'the relationship factor', 'the unfamiliarity factor', and 'the control factor'. (3) The model of relationship among the subjects' privacy requirements, stress level and their satisfaction with the patients' room showed that the subjects' stress level affected their satisfaction with the patients' room directly and the subjects' privacy requirements gave an direct and indirect effect on their' stress level and an indirect effect on their satisfaction with patients' room.

The Effect of Physical Environment of Family Restaurants on Customers' Satisfaction (패밀리 레스토랑의 물리적 환경이 고객만족에 미치는 영향)

  • Kim, Ki-Young;Kim, Sung-Su;Cheon, Hee-Sook
    • Culinary science and hospitality research
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    • v.13 no.2
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    • pp.22-34
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    • 2007
  • We researched the previous study about the restaurant's physical environment and had made up questionnaires. The purpose of this study is to analyze the effect of physical facilities of family restaurants on customers' satisfaction. The result was as follows: First, customers visited with friends or family irrespective of days $2{\sim}3$ times a month. Second, the physical environment factors of family restaurants were interior design, interior, making atmosphere and exterior. Third, it was the interior factor(0.268), making atmosphere factor(0.353) and exterior factor(0.244) that affected customers' satisfaction in family restaurants(p<0.001). $R^2$ change was 0.659 and the regression model was suited to our study(F=56.475). To increase customers' satisfaction, the physical environment of family restaurants needs remodeling in proper time.

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Analysis of the residential satisfaction of SHift (은평구 장기전세주택 입주민의 주거만족도에 관한 연구)

  • Huh, Yong;Hong, Hyung-Ock;Lee, Hyun-Jung
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2011.04a
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    • pp.256-260
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    • 2011
  • In 2007, Seoul Metropolitan Government introduced new public rental housing policy called SHift that works as rental deposit base. The purpose of this study is to evaluate the residential satisfaction of SHift. This research has shown conclusively that there is a link between the Location of apartment, Internal Premises, External Premises and satisfaction of SHift residents. The main factors of Residential satisfaction of SHift residents are Location of economical factor. The factor analysis of the 12 factors of variable are confirmed by the internal consistency reliability. This analysis is evaluate on discrimination of the correlation between the dwelling circumstance and the residential satisfaction. The economical factor was the main factor among the Independent variables. It can be concluded that the general overview of the Residential Satisfaction of SHift residents satisfaction is "quite good". But there are maby problems on SHift.

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Satisfaction about Internet Shopping Mall and Purchasing Intention of Fashion Goods - Difference of Department of Fashion Design and Non Fashion Design - (인터넷쇼핑몰에 대(對)한 만족도(滿足度)와 의류제품구매의도(衣類製品購買意圖)의 차이(差異) - 의상전공(衣裳專攻)과 비전공(非專攻) 대학생(大學生)의 비교(比較) -)

  • Park, Hea-Ryung;Kim, Si-Wuel
    • Journal of Fashion Business
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    • v.5 no.3
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    • pp.19-34
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    • 2001
  • The purpose of this study was to investigate the differences of the general characteristics of subjects, the utilizing realities and the degree of satisfaction in the shopping mall and purchasing intention between group I that specializes in fashion design and group II that doesn't specialize in it. The results are summarized as the following six aspects. First, as a result of the general characteristics of subjects and the utilizing realities, the most different variables were the visiting frequency and the goods purchasing frequency. The result indicated that group II took more interests than group I. Second, as a result of the degree of satisfaction according to the factors of the general characteristics of subjects and the utilizing realities in the shopping mall, both group I and group II showed high degree of satisfaction in factor 1 (variety of event) whereas both groups showed relatively low degree of satisfaction in factor 3 (variety of goods). Third, as a result of the degree of satisfaction according to the general characteristics of subjects and the utilizing realities, group I showed significant differences in the degree of satisfaction according to a monthly allowance of pocket money and goods purchasing frequency and group II showed significant differences in the degree of satisfaction according to grade, the utilizing reason, goods purchasing frequency. Fourth, as a result of purchasing intention of fashion goods according to the general characteristics of subjects and the utilizing realities, group I showed the higher purchasing intention of fashion goods in group that the terms of payment was on-line payment than group that they was credit card. On the other hand, group II showed a significant difference in grade, which showed that group that was above third grade had the higher purchasing intention of fashion goods than group that was under third grade. Fifth, as a result of purchasing intention of fashion goods according to the degree of satisfaction, group I showed significant differences in factor 1 and factor 3 among the degree of satisfaction. In other words, group that had high degree of satisfaction in factor 1 showed the higher purchasing intention of fashion goods than other groups and group that had medium degree of satisfaction in factor 3 showed the higher purchasing intention of fashion goods than other groups. In group II, on the other hands, group that had high total degree of satisfaction showed the higher purchasing intention of fashion goods than other groups. Sixth, as a result of relative influencing power of independent variable with respect to purchasing intention of fashion goods in group I, the higher degree of satisfaction in factor 1 and the lower degree of satisfaction in factor 3 showed, the higher purchasing intention of fashion goods showed. As a result of relative influencing power of independent variable in group II, however, the higher grade and the higher degree of satisfaction in factor 1 showed, the higher purchasing intention of fashion goods showed.

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