• Title/Summary/Keyword: Satisfaction SEM

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The Effects of Housing Poverty on Family life (주거빈곤이 가족생활에 미치는 영향)

  • Lim, Jae-hyun
    • Korean Journal of Social Welfare Studies
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    • v.42 no.1
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    • pp.279-304
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    • 2011
  • The housing is basic need to human life, foundation of family life and structural characteristics to control human life and action. The structural characteristics of housing have various effects on the family life such as family lifestyle, relationship of family members and child development and health by family structure. The purpose of the study is to identify how the housing poverty, defined as sub-minimum standard housing conditions, excess housing expenditure and housing instability, affects the family responsibility burden, the family relationship satisfaction and the family life satisfaction. This study used the third Korean Welfare Panel Study, the analytic method used was the Structural Equation Modeling(SEM), and the model fit had a considerable validity by inspecting the SEM. The findings of the study are as follows. Housing poverty had significant positive effect on family responsibility burden, while had significant negative effects on family conflict action method, family relationship satisfaction, family life satisfaction and health(subjective, mental, physical). The indirect effects on housing poverty had better effect by family conflict action method than effect by health, but the direct effects had the most.

Study on the Relationship between Organizational Commitment and Job Satisfaction in Food & Beverage Department of Deluxe Hotel - Moderating Effect of Employees' Leader-Member Exchange - (특급 호텔 식음료 부서 종사원의 조직몰입이 직무만족도에 미치는 영향에 관한 연구 - 리더-부하교환관계의 조절 역할을 중심으로 -)

  • Jung, Hyo Sun;Yoon, Hye Hyun
    • Journal of the Korean Society of Food Culture
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    • v.31 no.2
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    • pp.141-148
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    • 2016
  • The purpose of this study was to understand the influence of employees' commitment (affective, normative, continuous) in the food & beverage departments of deluxe hotels upon job satisfaction and analyze the moderating effects of the leader-member exchange on the relationship between organizational commitment and job satisfaction. Based on a total of 403 food & beverage employees, this study reviewed the reliability and fitness of the research model and verified two hypotheses. The hypothesized relationships in the model were tested simultaneously by using SEM. The proposed model provided an adequate fit to the data, ${\chi}^2=635.160$ (p< .001), df=112, GFI= .845, NFI= .851, CFI= .874. SEM showed that organizational commitment (affective: ${\beta}=428$; normative: ${\beta}= .293$; continuous: ${\beta}= .342$) showed a positive significant influence on job satisfaction. However, the findings demonstrate that the leader-member exchange did not moderate the relationship between organizational commitment and job satisfaction. Limitations and future research directions are also discussed.

A Comprehensive Study of Customers' Perceived Service Quality of Korean Restaurants II: The Effects of Perceived Service Quality in Korean Restaurants upon Customer Satisfaction - The Moderating Effect of Foreigners and Koreans (국내 한식당의 서비스 품질에 대한 고찰 II: 한식당의 인지된 서비스 품질이 만족도에 미치는 영향 - 내외국인의 조절 효과를 중심으로)

  • Jung, Hyo-Sun;Yoon, Hye-Hyun
    • Journal of the East Asian Society of Dietary Life
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    • v.21 no.1
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    • pp.88-97
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    • 2011
  • The purposes of this study were to understand the influence of perceived service quality in Korean restaurants on customer satisfaction and to empirically analyze whether or not nationality (foreigner vs. Korean) plays a moderating role in the relationship between perceived service quality and customer satisfaction. Based on a total of 2,812 samples obtained from empirical research, the hypothesized relationships in the model were tested simultaneously using a structural equation model (SEM). The SEM results showed that menu quality, value & price, employee service, and physical environment among customers' perceived service quality had significant positive effects on customer satisfaction. In addition, the effect of perceived service quality in Korean restaurants on customer satisfaction was found to be partially moderated by nationality (foreigner and Korean). Limitations and future research directions are also discussed.

Structural relations of convenience food satisfaction and quality of life according to dietary style -Focusing on singles in metropolitan area of Korea-

  • Kim, Boram;Joo, Nami
    • Nutrition Research and Practice
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    • v.8 no.5
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    • pp.564-570
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    • 2014
  • BACKGROUND/OBJECTIVES: Although the issues of singles' dietary style and quality of life are becoming important due to the increasing number of singles with economic power, little research has been conducted to date on singles' use of convenience food and quality of life in relation to their dietary style. Thus, the present study intends to provide basic data to improve the quality of life by determining the current status of the use of convenience food and explicating its relationship with quality of life through analyzing the dietary lifestyles of the singles. SUBJECTS/METHODS: The targets of this study were singles, identified as adults between the ages of 25 and 54, living alone, either legally or in actuality having no partner. A statistical analysis of 208 surveys from Seoul, respectively, was conducted using SPSS12.0 for Windows and SEM using AMOS 5.0 statistics package. RESULTS: The convenience-oriented was shown to have a significant positive effect on convenience food satisfaction. HMR satisfaction was found to have a significant effect on positive psychological satisfaction and the convenience-oriented was found to have a significant negative effect on all aspects of quality of life satisfaction. CONCLUSIONS: There must be persistent development of food industries considering the distinctive characteristics of the lives of singles in order to satisfy their needs and improve the quality of their lives.

The Effects of industrial workers' food choice attribute on sugar intake pattern and job satisfaction with Structural Equcation Model

  • Park, Young Il;Joo, Nami
    • Nutrition Research and Practice
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    • v.10 no.4
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    • pp.464-470
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    • 2016
  • BACKGROUND/OBJECTIVES: This research analyzes the effects of the food choices of industrial workers according to their sugar intake pattern on their job satisfaction through the construction of a model on the relationship between sugar intake pattern and job satisfaction. SUBJECTS/METHODS: Surveys were collected from May to July 2015. A statistical analysis of the 775 surveys from Kyungsangnam-do was conducted using SPSS13.0 for Windows and SEM was performed using the AMOS 5.0 statistics package. RESULTS: The reliability of the data was confirmed by an exploratory factor analysis through a Cronbach's alpha coefficient, and the measurement model was proven to be appropriate by a confirmatory factor analysis in conjunction with AMOS. The results of factor analysis on food choice, sugar intake pattern and job satisfaction were categorized into five categories. The reliability of these findings was supported by a Cronbach's alpha coefficient of 0.6 and higher for all factors except confection (0.516) and dairy products (0.570). The multicollinearity results did not indicate a problem between the variables since the highest correlation coefficient was 0.494 (P < 0.01). In an attempt to study the sugar intake pattern in accordance with the food choices and job satisfaction of industrial workers, a structural equation model was constructed and analyzed. CONCLUSIONS: All tests confirmed that the model satisfied the recommended levels for the goodness of fit index, and thus, the overall research model was proven to be appropriate.

SEM for the Effect Analysis of Brain Korea 21 on Students Satisfaction (구조방정식모형을 이용한 두뇌한국(BK)21의 학생만족도 성과 분석)

  • Sohn, So-Young;Cho, Yong-Kwan;So, Hyoung-Ki;Lee, Seung-Hwan
    • IE interfaces
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    • v.14 no.4
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    • pp.429-440
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    • 2001
  • Brain Korea(BK) 21 is a plan launched in 2000 to strengthen the competitiveness of research and education quality of universities in Korea. In this paper, we evaluate BK21 plan using both ACSI and SEM in terms of the satisfaction level of graduate students in various dimension. The results of our study indicate that in general BK21 has a significant impact on the satisfaction of the graduate students involved in BK21. It turns out that the scholarship is the only one component which is positively related to the students' satisfaction while the industry-university cooperation system and the international conference attendance and Journal publication have negative relationship with satisfaction. In addition, it appears that those who graduated from other college and participate in BK21 tend to be more satisfied than those who admitted to the graduate program from the same college. Our study results imply that some strategies for BK21 need to be modified and effectively implemented in order to increase the number of applicant of good quality and level up the satisfaction level of the graduate students in Korea.

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Tourists' Satisfaction towards Bao Loc City, Vietnam

  • GIAO, Ha Nam Khanh;HANG, Tran Dieu;SON, Le Thai;KIEM, Dinh;VUONG, Bui Nhat
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.7
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    • pp.269-277
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    • 2020
  • Bao Loc City is the new tourism destination in Lam Dong province, Vietnam, where more and more tourists have been drawn to pay a visit. This study aims to test the correlative impact of tourism service quality factors on satisfaction of the tourists who have visited Bao Loc City. The key theory used in this study is SERVQUAL scale. The survey sample consists of 350 tourists who stayed overnight in Bao Loc City in the last quarter of 2019; 315 valid survey questionnaires could be used for the analysis. The research applied Cronbach's Alpha, exploratory factor analysis (EFA), confirmatory factor analysis (CFA), structural equation modeling (SEM), and bootstrap test. The results show that the satisfaction of the tourists who have visited Bao Loc City has been affected statistically by three factors: (1) Responsiveness; (2) Reliability; and (3) Empathy, which were ranked by descending importance. Surprisingly, the research found that Tangibles and Assurance do not have an impact on tourists' satisfaction towards Bao Loc City. The research formulates some suggestions to the city policy-makers and the tourism businesses management in Bao Loc City in order to enhance tourists' satisfaction through improving the tourism service quality at Bao Loc City.

A Study on the Effects of the Mobile Telecommunication Quality on Customer Satisfaction and Customer Loyalty. -Focus on Moderation effect of Switching Barrier- (이동통신품질이 고객만족과 고객충성도에 미치는 영향 - 전환장벽의 조절효과를 중심으로-)

  • Min, Byeong-Seo
    • Journal of Korean Society for Quality Management
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    • v.44 no.4
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    • pp.921-934
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    • 2016
  • Purpose: The purpose of this study was to propose useful suggestions by explore the effects of the Mobile Telecommunication service quality on customer satisfaction and Customer Loyalty (Focus on Moderation effect of switching barrier) in Korea Mobile Telecommunication industry. Methods: After reviewing the literature, the structural eqation modeling(SEM) conducted by LISREL 8.53 test the research model. The data was collected from subscriber of mobile telecommunication service by the questionare in Korea. Results: The results of SEM show that Mobile Telecommunication Service Quality have a positive effect on customer satisfaction, and customer satisfaction also have a positive effect on customer loyalty. And switching barrier have a moderation effect between customer satisfaction and customer loyalty. Conclusion: Mobile Telecommunication Service Quality is highly related to Customer Satisfation and Customer Loyalty, so Mobile Telecomunication Company should improve Service Quality especially price-related service quality and process/ human- related service quality. And the company need to get higher the positive Switching Barriers in order to improve Customer Loyalty.

Effect of Consumer Innovativeness on the Satisfaction with Social Commerce Use (소비자 혁신력이 소셜커머스 이용만족도에 미치는 영향)

  • Lee, Seung Sin
    • Human Ecology Research
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    • v.53 no.3
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    • pp.293-307
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    • 2015
  • Social commerce has a large impact on the emergence of the concept of society and individual lives that is recognized as one of the most important business areas in the Internet environment. A marketing agency, Trend Monitor (http://www.trendmonitor.co.kr), conducted a survey on social commerce usage and satisfaction level; subsequently, we used survey result data from 221 adult males and females for our research sample. Data analyses were conducted by reliability test, confirmatory factor analysis, t -test or one-way analysis of variance, and structural equation model (SEM) with IMB SPSS ver. 21.0 and ver. AMOS ver. 21.0. This study focused on multi-dimensional consumer innovativeness and found three elements of acceptability, competence, and distribution. Empirical verification through SEM presented data that suggests the three consumer innovativeness factors have a direct positive effect on social commerce that causes factors to indirectly affect satisfaction levels. This study indicated that the main consumption patterns in modern society take advantage of social commerce and satisfaction by improving a market economy to promote restoration. First, this study considers consumer innovativeness to have three factors. Secondly, research results help to understand relations between consumer innovativeness, use and satisfaction with social commerce that can help the social commerce industry establish effective market strategies through consumer innovativeness. The conclusion discusses implications for academic research and marketing strategies.

Students' Satisfaction and University Reputation through Service Quality in Private Higher Educational Institutions in Bangladesh

  • ALAM, Mohammad Manjur;ALAUDDIN, Md.;SHARIF, Mohd Yasin;DOOTY, Evana Nusrat;AHSAN, Syed Md. Hasib;CHOWDHURY, Mustafa Manir
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.9
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    • pp.91-100
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    • 2021
  • Educational institutions play a critical role in national development through the advancement of skilled human resources and intellectual society. The number of higher educational institutions (HEIs) is increasing significantly in Bangladesh. Students have a number of options from which to select their preferred educational institutions. Hence, HEIs should think about the quality of services they provide to students. The objective of this study is to measure students' satisfaction and university reputation through service quality (SQ) in a private higher educational institution (PriHEI) in Bangladesh. Primary data was collected from 270 students of International Islamic University Chittagong (IIUC), Bangladesh, through a simple random sampling technique. In this study, data was analyzed through descriptive statistics, correlation, measurement model using confirmatory factor analyses, and structural equation modeling (SEM). The results showed that transport services have indirect but medical and physical facilities have both direct and indirect significant effects on overall students' satisfaction. Further, the administrative services and research facilities have significant indirect effects on overall students' satisfaction. Finally, the results of structural equation modeling (SEM) confirm that the reputation of the university is directly associated with overall students' satisfaction.