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http://dx.doi.org/10.7318/KJFC/2016.31.2.141

Study on the Relationship between Organizational Commitment and Job Satisfaction in Food & Beverage Department of Deluxe Hotel - Moderating Effect of Employees' Leader-Member Exchange -  

Jung, Hyo Sun (Department Culinary and Service Management, Kyung Hee University)
Yoon, Hye Hyun (Department Culinary and Service Management, Kyung Hee University)
Publication Information
Journal of the Korean Society of Food Culture / v.31, no.2, 2016 , pp. 141-148 More about this Journal
Abstract
The purpose of this study was to understand the influence of employees' commitment (affective, normative, continuous) in the food & beverage departments of deluxe hotels upon job satisfaction and analyze the moderating effects of the leader-member exchange on the relationship between organizational commitment and job satisfaction. Based on a total of 403 food & beverage employees, this study reviewed the reliability and fitness of the research model and verified two hypotheses. The hypothesized relationships in the model were tested simultaneously by using SEM. The proposed model provided an adequate fit to the data, ${\chi}^2=635.160$ (p< .001), df=112, GFI= .845, NFI= .851, CFI= .874. SEM showed that organizational commitment (affective: ${\beta}=428$; normative: ${\beta}= .293$; continuous: ${\beta}= .342$) showed a positive significant influence on job satisfaction. However, the findings demonstrate that the leader-member exchange did not moderate the relationship between organizational commitment and job satisfaction. Limitations and future research directions are also discussed.
Keywords
Organizational commitment; job satisfaction; LMX; food & beverage; deluxe hotel;
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Times Cited By KSCI : 4  (Citation Analysis)
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