• 제목/요약/키워드: Satisfaction Assessment

검색결과 855건 처리시간 0.026초

간호사를 위한 3S-BIS (Business Intelligence Systems) 교육 프로그램 효과 (Effects of 3S-BIS (3S Business Intelligence Systems) for Nurses)

  • 임지영;김주행;김슬기
    • 가정∙방문간호학회지
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    • 제30권3호
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    • pp.287-297
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    • 2023
  • Purpose: This study aimed to investigate the impact of the 3S-Smart, Simple & Speed Business Intelligence Systems(3S-BIS) program on various aspects including simulation design assessment, simulation education assessment, satisfaction among education participants, academic self-efficacy, entrepreneurship, and entrepreneurial competency for nurses. Method: This research was a non-equivalent control trial design study using two groups. 23 participants in experimental group, and 22 in the control group. Data were collected three intervals: before program, immediately after the program, four weeks later. Results: The experimental group showed significantly higher values across parameters, including simulation design assessment, simulation education assessment, satisfaction among education participants, academic self-efficacy, entrepreneurship, and entrepreneurial competency. Conclusion: The 3S-BIS program has shown a positive impact on improving nursing start-up competency. Applying 3S-BIS can be effectively used across all ranges of nurses and is recommended.

커피관장이 변비정도의 변화 및 만족도에 미치는 영향 (The Effect of Coffee Enema on Constipation)

  • 김호준;이명종;송미영
    • 한방비만학회지
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    • 제5권1호
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    • pp.31-45
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    • 2005
  • Background and Objectives : Constipation is a common digestive disorder and enema is one of the external intervention for constipation. Coffee enema was originated by Dr. Gerson for the purpose of colon cleansing and detoxification. However there has been no study about the effect of coffee enema on constipation. Therefore, this study was planned to evaluate the effect of coffee enema on constipation in the terms of constipation degree and satisfaction questionnaire. Methods : 42 patients were treated of the coffee enema 2 times a week. The constipation score(Constipation Assessment Scale) and frequency of defecation were checked 3 times (before treatment, 1 week and 1 month later). The satisfaction score was also checked 1 week and 1 month later. The interval differences of constipation score between pre- and post-treatment according to body mass index were also analyzed. Results and Conclusions : The constipation scores, frequency of defecation scores checked 1 week and 1 month later were significantly(p<0.01) improved as compared with those before the treatment. The satisfaction scores were close to 'moderately satisfied' 1 week and 1 month later. The scores of 6 parameters in constipation assessment scale, frequency of defecation scores and satisfaction scores were maintained until 1 month later. There was no significant difference in the change of constipation scores between normal BMI and overweight group. 4.2% of the patients reported adverse effects, which were nausea, abdominal distension each.

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방문요양서비스의 소비자만족도에 미치는 영향요인에 관한 연구: SERVQUAL 모형에 근거한 서비스품질 평가요인을 중심으로 (The Effects of Consumer Satisfaction on the Home Help Service: Focused on a Service Quality Evaluation based on SERVQUAL)

  • 이현진
    • 대한가정학회지
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    • 제49권7호
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    • pp.1-11
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    • 2011
  • This study identified the use types of a home help service and the level of service quality and reviewed the extent of their effects on consumer satisfaction. As a result of measuring the service quality in terms of support, assurance, reliability, empathy and responsiveness, a high overall reliability was demonstrated in the service. The consumer satisfaction with the home help service was discovered as being high, in general. Meanwhile, with the female research participants, the lower the service fee was perceived to be, the higher the consumer satisfaction. The quality assessment items concerning support and reliability were found to be important variables which were influential on consumer satisfaction. Therefore, it has been shown to be imperative to prepare political alternatives regarding the development of the service standard in order to protect user's rights, offer relevant information, and ensure reliability in the home help service.

한의학교육에 대한 전공 대학생들의 교육만족도 조사 (A Survey of Students' Satisfaction with Education in Traditional Korean Medicine)

  • 권상우;신상우;임병묵
    • 대한한의학회지
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    • 제33권1호
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    • pp.1-11
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    • 2012
  • Objectives: This study evaluated students' satisfaction with education in traditional Korean medicine. We included analysis of the factors affecting students' satisfaction. Methods: The questionnaires were developed and distributed to Korean medicine students asking students' satisfaction in seven categories of education: overall satisfaction, curriculum, professors, lecture and practical sessions, grades and evaluation, student activities, and facilities and environment. The responses were analyzed statistically. Results: The score of overall satisfaction of students was 2.69 on average. There was significant correlation between overall satisfaction level and individual factors of the students such as academic year, the timing and the motive of deciding to enter the Colleges of Korean Medicine. Generally, students' satisfaction increases as the number of students per professor decreases. Conclusions: To increase students' satisfaction, the educational environment and the curriculum should be improved. Also, regular assessment of students' satisfaction is demanded.

대형 및 중소병원간 고객접점별 만족도 차이 및 증진 전략 (Strategy for Improving Client Satisfaction in Small-medium Sized Hospitals : A MOT Approach)

  • 이견직
    • 한국병원경영학회지
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    • 제5권1호
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    • pp.62-83
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    • 2000
  • Client satisfaction(CS) has played an important role in the assessment of health service quality. Thus client satisfaction management(CSM) has been highlighted as one of strategic management. Specifically, the client satisfaction approach by moment of truth(MOT) makes significant contributions to the settlement of bottlenecks on client satisfaction. This research deals with the two issues of client satisfaction in large, small and medium sized hospitals. With regard to CS, one issue is to examine the difference of patient satisfaction through MOT between them and the other derives a strategy for improving client satisfaction from the viewpoint of small and medium sized hospitals. We use the survey data for 4 large and 14 small and medium sized hospitals in 1998. Major findings of this research can be summarized as follows: first, in case of outpatients, small and medium sized hospitals have a comparative advantage on contact-points of preparation and accounts over large ones. Second, while inpatients in small and medium sized hospitals are very satisfied with the contact-point of accounts, they are dissatisfied with the contact-points of facilities and hospital rooms. Under the given budget and time constraints, the settlement of these bottlenecks could be effective strategies for improving their patients' satisfaction.

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The Family Satisfaction of Business-Owning Families

  • Rha Jong-Youn;Stafford Kathryn
    • International Journal of Human Ecology
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    • 제2권1호
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    • pp.77-94
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    • 2001
  • This paper expands empirical research on family satisfaction by introducing the family APGAR scale, developed and validated in the field of nursing, to measure the satisfaction of business-owning families and applying the Stafford et al.(1999) model of sustainable family businesses to the assessment of family satisfaction. More specifically, this study compares the differences in the effects of business- and family-related variables on family satisfaction for the families of lifestyle business owners and earner business owners. The sample was drawn from the 1997 National Family Business Survey. The family satisfaction was greater for the families of lifestyle business owners, but the family variables made a greater contribution to the explanation of variance in the satisfaction of families of earner business owners. The regression equation explained a higher percentage of the variance for the families of earner business owners. Nine family variables were significant in the satisfaction equation for earner business owners, in contrast to seven significant family variables in the equation for lifestyle business owners. Structured families had a significant positive effect on the satisfaction of lifestyle business owners. The family manager's education, putting the family first rather than the business, and the family management score had significant effects on the satisfaction of earner business owners.

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표준화환자를 활용한 건강사정 실습교육이 간호학생의 간호수행능력, 의사소통능력 및 학습만족도에 미치는 효과 (Effects of using Standardized Patients on Nursing Competence, Communication Skills, and Learning Satisfaction in Health Assessment)

  • 최선주;권말숙;김선화;김현미;정양숙;조금이
    • 한국간호교육학회지
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    • 제19권1호
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    • pp.97-105
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    • 2013
  • Purpose: The purpose of this study was to evaluate the effects of using standardized patients on nursing competence, communication skills, and learning satisfaction in health assessment. Method: This study was a nonequivalent control group non-synchronized post-test design. Study participants were recruited from third-year nursing students at a university. The data were analyzed using the SPSS/WIN 18.0 program. Results: The mean scores of nursing competence and communication skills were significantly higher in the experimental group than the control group. However, the two groups were not statistically different in learning satisfaction. Conclusion: The findings suggest that the use of standardized patients compared to the traditional method is an effective educational method for health assessment in nursing competence and communication skills. Therefore, it is necessary to develop various scenarios and apply standardized patients for health assessment. In addition, further research is required to evaluate its effects.

조기진통 사정 알고리즘은 실습 시 조기진통 관련 지식, 임상수행자신감, 교육만족도에 유효한가?: 유사실험 연구 (Does a preterm labor-assessment algorithm improve preterm labor-related knowledge, clinical practice confidence, and educational satisfaction?: a quasi-experimental study)

  • 최희영;김증임
    • 여성건강간호학회지
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    • 제29권3호
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    • pp.219-228
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    • 2023
  • Purpose: Preterm birth is increasing, and obstetric nurses should have the competency to provide timely care. Therefore, training is necessary in the maternal nursing practicum. This study aimed to investigate the effects of practice education using a preterm-labor assessment algorithm on preterm labor-related knowledge and clinical practice confidence in senior nursing students. Methods: A pre-post quasi-experimental design with three groups was used for 61 students. The preterm-labor assessment algorithm was modified into three modules from the preterm-labor assessment algorithm by March of Dimes. We evaluated preterm labor-related knowledge, clinical practice confidence, and educational satisfaction. Data were analyzed with the paired t-test and repeated-measures analysis of variance. Results: The practice education using a preterm-labor assessment algorithm significantly improved both preterm labor-related knowledge and clinical practice confidence (paired t=-7.17, p<.001; paired t=-5.51, p<.001, respectively). The effects of the practice education using a preterm-labor assessment algorithm on knowledge lasted until 8 weeks but decreased significantly at 11 and 13 weeks after the program, while the clinical practice confidence significantly decreased at 8 weeks post-program. Conclusion: The practice education using a preterm-labor assessment algorithm was effective in improving preterm labor-related knowledge and clinical practice confidence. The findings suggest that follow-up education should be conducted at 8 weeks, or as soon as possible thereafter, to maintain knowledge and clinical confidence, and the effects should be evaluated.