• 제목/요약/키워드: Satisfaction Assessment

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분만경험 측정도구의 체계적 고찰 (A Systematic Review of Birth Experience Assessment Instrument)

  • 김현경
    • 여성건강간호학회지
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    • 제23권4호
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    • pp.221-232
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    • 2017
  • Purpose: This study aimed to conduct a systematic review and to describe characteristics of the birth experience assessment instrument. Methods: Literature related to the development of the birth experience assessment instrument was examined using a systematic review method. A literature search was conducted using the keywords as '[normal birth]; [$satisfac^*$ OR care quality]; [instrument OR scale] AND (development)' through PubMed, CINAHL, SCOPUS, PsycINFO, and RISS. The search used quality appraisal through QUADAS (Quality Assessment of studies of Diagnostic Accuracy included Systemic reviews) yielding 17 records. Results: The birth experience assessment instrument was categorized for instrumental characteristics: birth satisfaction (n=8), perception of labor experience (n=5), and birth care quality assessment in normal and operative birth experiences (n=4). Important key elements for content characteristics were as follows: nursing practice (n=10), pain control (n=5), environment (n=5), participation (n=4), and support (n=4). Conclusion: This study demonstrated that the birth experience instrument is appropriate for measuring quality of birth care in various clinical conditions. This review of the birth experience instrument reports that an appropriate psychometric tool for enhancing quality of birth care is important.

서술형 평가에서의 교사평가와 동료평가 활동 경험에 따른 고등학생들의 인식 (High School Students' Perceptions on Descriptive Assessment Activity Experiences by Teacher or by Peer)

  • 백성혜;류혜정
    • 한국과학교육학회지
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    • 제34권6호
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    • pp.593-599
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    • 2014
  • 이 연구에서는 서술형 문항에 대한 교사평가와 동료평가가 고등학생들의 학업성취도와 정의적 영역에 미치는 효과를 알아보고, 평가에 대한 학생들의 만족도와 신뢰도를 분석하여 시사점을 얻고자 하였다. 이를 위하여 중소도시에 있는 고등학교 2학년 2개반을 선정하여 학업성취도, 정의적 영역의 검사를 사전과 사후에 실시하였다. 서술형 문항의 평가는 10차시 수업 동안 진행되었으며, 교사평가를 실시한 반에서는 학생들이 서술형 문항을 푼 후에 교사가 이에 대한 피드백을 수업 중에 실시하였다. 동료평가를 실시한 반에서는 학생들이 서술형 문항을 푼 후에 소집단 별로 동료평가를 실시하고 피드백을 제공하도록 하였다. 연구 결과, 학업성취도 상위 집단 학생들은 상대적으로 교사평가에 긍정적인 만족도를 나타내었고, 하위 집단 학생들은 동료평가에 긍정적인 만족도를 나타내었다. 한편, 학업성취도 상위 집단 학생들은 교사평가와 학생평가에서 동일한 채점 기준을 제공하였음에도 불구하고 교사평가에 대한 신뢰도가 상대적으로 높은 반면, 하위 집단 학생들은 교사평가에 대한 신뢰도가 상대적으로 낮았다. 학업성취도가 하위인 학생들만 비교한 결과 교사평가를 실시한 학급보다 동료평가를 실시한 학급에서 성취도의 향상이 통계적으로 유의미하게 나타났다. 정의적 영역의 평가 결과에서도 하위 집단 학생들은 동료 평가가 정의적 영역에서 긍정적인 영향을 미쳤으며, 특별히 과학에 대한 인식 영역에서 변화가 통계적으로 유의미하게 나타났다.

사용자 만족도 및 중요도를 고려한 건설 정보화 시스템 평가모형 개발 (Assessment Model for Project Management Information System Based on User Satisfaction and Importance)

  • 박경아;이정호;김영석;한승우
    • 한국건설관리학회논문집
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    • 제9권5호
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    • pp.137-148
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    • 2008
  • 국내 건설 프로젝트의 규모가 점차 복잡화 대형화 되어감에 따라 건설 사업을 체계적으로 계획하고 효율적으로 관리하기 위한 건설 정보화 시스템의 사용은 프로젝트 관리에 있어 매우 중요한 요소가 되어 왔다. 그러나 건설 정보화 시스템의 이러한 중요성에도 불구하고 건설 정보화 시스템이 주로 현장관리자보다는 전체 프로젝트를 총괄하는 본사 관리자 관점에서 개발되고 평가 및 개선되어 왔기에 현장관리자 관점에서의 시스템 활용도 및 만족도는 비교적 낮은 것으로 조사 및 분석되었다. 따라서 본 연구에서는 건설 정보화 시스템의 최종 사용자인 현장관리자를 중심으로 시스템이 제공하는 정보의 중요도 및 만족도를 고려하여 건설 정보화 시스템을 평가하고 그 결과를 시스템 개선에 반영할 수 있도록 하는 만족도-중요도 매트릭스 기반의 평가모형을 제안하였다. 건설기업의 본사관리자 및 개발자는 건설 정보화 시스템의 개선 시, 본 연구를 통해 제안된 평가모형을 토대로 현재 활용 중인 건설 정보화 시스템을 체계적으로 평가하고 정보의 중요도 및 만족도를 고려한 시스템의 합리적 개선방향을 제시할 수 있을 것으로 기대된다.

농촌 과소화 대응을 위한 마을 단위 농촌생활서비스 평가 모델의 개발 및 분석 (Development and analysis of assessment model of a village-level rural living services for response to rural depopulation)

  • 홍상원;배승종;김동현;김수진;김정태;장태일
    • 농촌계획
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    • 제27권1호
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    • pp.57-70
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    • 2021
  • The degree of benefits of living services related to the quality of life can solve the depopulation problem, and it is necessary to be able to quantitatively analyze problems related to the quality of life in rural areas in order to cope with the rural depopulation. The purpose of this study was to develop the assessment model of a village-level rural living service that reflects the regional characteristics of rural villages to evaluate the level of rural living services for response rural depopulation. Based on the review of previous related studies, the evaluation index was composed of seven sectors of education, health, welfare, culture, environment, safety, and convenience, and the assessment model of a rural living service was established. This model was evaluated through a sample survey of 90 villages in Nonsan-si, Seongju-gun, and Pyeongchang-gun. As a result of the rural life services evaluation by Si and Gun, Seongju-gun, which is affected by nearby large cities, has the largest variation by village level and is assessed at a lower level overall than other Si and Gun. As a result of the rural life services evaluation by 7 sectors, in the case of health and welfare, low scores were shown in the assessment model, but the level of residents' satisfaction was mid-level. In particular, in the case of Seongju-gun, there were significant differences in the assessment model and the survey results of the level of residents' satisfaction in the health and welfare sectors due to the influence of nearby large cities. As a result of analyzing the number of villages corresponding to the top 30% and the bottom 30% of the evaluation results for each sector, it was analyzed that the villages with the highest evaluation results in Pyeongchang-gun in both the assessment model and the level of residents' satisfaction. It implies that quantitative analysis of data based index and accessibility as well as level satisfaction of residents are necessary.

간호사의 부서이동제도에 대한 만족과 조직몰입의 관계 (A Study on the Relation Between Nurses' Satisfaction with the Job Rotation and Their Organizational Commitment)

  • 전길정;이명하
    • 간호행정학회지
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    • 제7권1호
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    • pp.127-144
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    • 2001
  • The purpose of this study is to provided a basic administrative data for effective personnel management of nurses' by investigation their assessment and satisfaction with the job rotation and by analyzing the relation between their satisfaction and organizational commitment. Data were collected from Nov. 20 to Nov. 25, 2000 through self-reporting questionnaires taken by 280 nurses working at a university hospitals The 3 structured instruments were used for collecting the data; Questionnaires for measuring the utility and the problem of job rotation, Questionaires for measuring the satisfaction with the job rotation, and Mowday's Organizational Commitment Questionnaires. The data obtained were analyzed using frequency, percentage, average, standard deviation, range, Cronbach's alpha coefficients, Peason's correlation coefficients, t-test, one-way ANOVA, and chi-square test, multiple regression. The Results were as follows : 1. The supporters for regular job rotation account for 67% while the opponents to it account for 33%. The chief reason for endorsing the regular job rotation is quoted ${\lceil}$to attain more diverse job experiences${\rfloor}$, followed in order by ${\lceil}$to improve the job motivation and morale through the realization of personal needs${\rfloor}$, ${\lceil}$to place the right man in the right position${\rfloor}$. The reasons for opposing to the regular job rotation were listed in order ${\lceil}$difficulties to secure the expertise of nursing${\rfloor}$, ${\lceil}$personal needs not fully reflected in the job rotation${\rfloor}$, ${\lceil}$job rotations prompted rather by the administrative needs than by personal aptitude and ability${\rfloor}$. 2. In the assessment of job rotation, the points affirming the utility of the job rotation are $2.60({\pm}.66)$ out of possible 5 points and those admitting the problems the job rotation are $3.58({\pm}.59)$. The satisfaction with the job rotation is rated at $2.98({\pm}.55)$. 3. In the analysis into the relation between the assessment of job rotation and satisfaction with the job rotation, fairly high positive correlation is revealed between the satisfaction and utility of job rotation, whereas, considerably high negative correlation is seen between the satisfaction and problems with the job rotation(p=.000). 4. There is relatively high positive correlation between the satisfaction with the job rotation and organizational commitment(p=.000). In conclusion, the utility of on the job rotation and their satisfaction with the job rotation have positive correlation and the satisfaction with the job rotation and organizational commitment showed the positive correlation, too. Therefore, it is thought desirable to take administrative strategies well as education to improve the recognition of the job rotation's utility and to reduce the recognition of the problems with the job rotation to remain in the direction toward contributing to enhancement of the organizational commitment.

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교내임상실습 및 현장임상실습의 참여태도, 만족도, 스트레스에 영향을 미치는 요인 (Influencing factors on attitude, stress and satisfaction in clinical practice)

  • 장미화;김주후
    • 한국치위생학회지
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    • 제14권3호
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    • pp.407-415
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    • 2014
  • Objectives : The purpose of this study is to investigate the influencing factors on attitude, satisfaction and stress in clinical practice in dental hygiene students. Methods : The subjects were 304 dental hygiene students living in Suwon. The data were collected from 2012 to 2013 by a self-reported questionnaire. The data were analyzed using SPSS. Results : Clinical practice showed good results in attitude, satisfaction and stress than that in the classroom. Satisfaction in the classroom practice was proportional to clinical practice. The contents, learning management system, and the assessment tool in the classroom influenced on the dental clinical practice. As the dental clinic practice became stressful, the students tended to have negative feelings for the practice. Conclusions : In order to provide the best clinical practice contents to the dental hygiene students, it is important to prepare the best combination of the contents, learning management system, and the assessment tool in the classroom.

패밀리 레스토랑 웹사이트 평가를 통한 효율적인 운영방안에 관한 연구 (A Study of Efficient Operation Plan through Family Restaurant Websites Evaluation)

  • 김장익;김진영
    • 한국조리학회지
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    • 제9권2호
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    • pp.64-84
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    • 2003
  • There is this research that supply better experience and satisfaction of most suitable in users standpoint to users through family restaurant website importance and assessment of satisfaction. Also, there is purpose of this research to supply pendulum in family restaurant internet marketing strategy establishment that website can achieve continuous role as marketing means to be not public information that drive revisit and substantial restaurant visit. Family restaurant website estimation received satisfaction assessment which do not get in importance (expected value) in general as analysis result. In other words, domestic family restaurants website are doing construction. operation by marketing means but real users are various interaction part that can collect and achieve about customer opinion except design part that can do to emboss company's image could see side that satisfaction is unenchanted and presented improvement way in website construction. operation on contents part of various and correct information offer and so on that customer infancy strategy part and user of event and coupon event etc. that is distinction robbers need. Also, realization possibility for restaurant prescription that latent customers who use net can raise family restaurant website revisit and substantial sale could see side. Ditto improvement way in that family restaurants construct and operate website conclusively as a marketing tool that public information is not that three offers satisfaction of most suitable to latent customers who use existent net to website as can achieve continuous role contribute.

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맞벌이부부의 부모역할갈등과 심리적 복지 (Parental Role Conflict and Psychological Well-being of Dual-earner Couples)

  • 김혜신;김경신
    • 가정과삶의질연구
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    • 제21권4호
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    • pp.117-131
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    • 2003
  • This study were looked for the common patterns of dual-earner couples' parental role conflicts, psychological well-being and the variables that influence their psychological well-being. The data of this study were collected from 265 dual-earner couples, and were analyzed using frequencies, percentage, means, Pearson's correlation, Cronbach's alpha, one-way ANOVA, Duncan test. multiple regression. The major finding are summarized in the following. (1) In general, the wives 'level of parental role conflict was higher than the husbands'. There was no significant differences between husbands and wives in terms of psychological well-being and life, but wives' depression was greater than husbands'. (2) As for the variables that affected parental role conflict, income, the age of the first job satisfaction, work adjustment, parenting satisfaction, parenting participation by the husband, the level of child care expenses, and cognitive assessment of mother employment were found to be significant. (3) For both husbands and wives, psychological well-being was positively related to income, education level, job satisfaction, level of job importance, work adjustment, parenting satisfaction, parenting participation by the husband, cognitive assessment of mother employment. (4) Couples' psychological well-being was influenced by job satisfaction and parental role conflict.

Investigating the Impact of Value Co-Creation on Satisfaction and Intention to Adopt E-Resources

  • Sachin Kumar;Adil Zia;Vandana;Vinod Kumar
    • Journal of Information Science Theory and Practice
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    • 제11권3호
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    • pp.1-15
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    • 2023
  • The present study examines the impact of value co-creation on satisfaction and intention to adopt of e-resources among users. Four components of the DART model have been adopted to describe value co-creation. These components are dialogue, access, risk-assessment, and transparency. Ph.D. scholars and faculty members from National Capital Region, India, were requested to respond on a five-point Likert scale. A total of 220 responses were collected with the help of a structured questionnaire from respondents of the top 50 business schools according to National Institute Ranking Framework. These responses have been analysed by means of structured equation modelling on Adanco 2.2 software. Findings of the study reported the insignificant impact of access and risk-assessment, and positive impact of dialogue and transparency on satisfaction. Further, satisfaction has been identified, creating significant impact on adoption of e-resources. Such findings reflect the real picture of customer experience with respect to their role in co-creation of e-resources. Respondents have conveyed their dissatisfaction with the co-creation process of e-resources, as companies do not provide all the information and access to their customers beforehand. Consequently, customers fail to make informed decisions and also find themselves unable to show trust in the service providers of e-resources.

지역 축제 만족도 평가와 분석 - 서울대공원 장미원 축제를 기준으로 (Evaluation and Analysis of Local Festival Satisfaction - based on the Rose Festival in the Seoul Grand Park)

  • 정복희;김순곤
    • 디지털콘텐츠학회 논문지
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    • 제18권3호
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    • pp.593-598
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    • 2017
  • 본 논문에서는 2016 서울 장미축제의 방문객들을 대상으로 축제 만족도 평가에 미치는 영향 요인들을 조사하고, 만족도가 높은 요인들을 파악함으로써 향후 축제 만족도를 평가 분석 할 수 있도록 데이터마이닝을 이용하여 만족도를 평가 분석하였다. 지역축제 만족도 평가와 분석을 위하여 축제장을 찾는 방문객들을 대상으로 설문조사를 실시하였고 조사된 데이터를 이용하여 데이터의 적합도를 검증하기 위하여 회귀분석을 실시하였다. 그런 다음 평가 분석을 위하여 데이터마이닝을 이용하였다. 회귀분석 결과 편의시설이 축제 만족도에 가장 많은 영향을 미치는 것으로 파악되었고, 데이터마이닝 분석 결과도 회귀분석과 동일하게 축제 만족도의 최대 중요 항목이 편의시설로 분석되었다.