• 디지털융복합연구
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• 제5권2호
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• pp.99-108
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• 2007

As the transaction using mail order sales mediating sites such as Auction rapidly increase, consumer damages are also increasing. Therefore, in this study, the methods to remedy consumer damages occurring from transactions through mail order sales mediating sites such as the Payment Deposit System, the systems to resolve disputes without any litigation and the systems in relation to the Consumer Basic Act have been examined and measures to improve the systems have been groped. For the transactions using mail order sales intermediating sites, it is necessary to impose more responsibility on mail order sales mediators although the responsibility may not be required to be at the level of mail order sellers such as internet shopping malls. Therefore, institutional supports are necessary to effectively protect consumers in the transactions using mail order sales mediating sites and to induce damaged consumers to actively file claims for compensations. In relation to this, the Collective Dispute Mediation System and the Consumer Group Litigation System under the Consumer Basic Act may become good examples. The consumers who have been subject to the same or similar damages in the transactions using mail order sales mediating sites should also be allowed to participate in the Collective Dispute Mediation under the Consumer Basic Act or actively utilize the Consumer Group Litigation System. Also, it is desirable to reflect these systems on 'the Act on Consumer Protection in E-Commerce etc' so that these systems can also be directly applied to the transactions using mail order sales mediating sites.

• 무역상무연구
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• 제71권
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• pp.245-265
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• 2016

A number of Chinese students who are studying in Korea have been gradually increasing since Korea and China established diplomatic relations. Many of them sale Korean products to China while studying for their degree programs in colleges. This kind of transactions can be named C2C overseas direct sales. C2C overseas direct sales which are being performed by Chinese student are good for exportation of Korean products. However Some of these transactions are not legal according to present law, First, Chinese student don't have legal status to make the transactions. Second, Chinese students usually make false declarations for evading the taxes, including tariff and VAT, Third, Chinese students can not offer the after-sale service for the goods for the Chinese consumers. Although C2C transactions have some legal matters, they should not be banned by a one-size-fits-all method. In this study, we highly recommend for the development of C2C transactions, First, Korean government should give Chinese students legal status. Second, China customs must strictly prohibit illegal activities of smuggling by taking advantage of postal route. Third, sellers in China can offer the after-sale service to consumers through some specialist A/S firms.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제15권4호
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• pp.1232-1245
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• 2021

In this study, prediction of product sales as they relate to changes in temperature is proposed. This model uses long short-term memory (LSTM), which has shown excellent performance for time series predictions. For verification of the proposed sales prediction model, the sales of short pants, flip-flop sandals, and winter outerwear are predicted based on changes in temperature and time series sales data for clothing products collected from 2015 to 2019 (a total of 1,865 days). The sales predictions using the proposed model show increases in the sale of shorts and flip-flops as the temperature rises (a pattern similar to actual sales), while the sale of winter outerwear increases as the temperature decreases.

• 한국콘텐츠학회논문지
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• 제11권12호
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• pp.742-752
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• 2011

다단계판매는 여러 유통과정 속에서 발생하는 유통비용을 줄이고 그 이익을 소비자에게 환원시키는 무점포 또는 점포 외의 공간을 전제로 하는 특수한 판매방식이다. 일본은 다단계판매에 대하여 특정상거래에 관한 법률 제33조 이하에서 연쇄판매업이라 정의하여 규제하고 있다. 그러나 다른 입법례와는 달리 연쇄판 매거래에 대하여 2원적 규제를 하고 있다. '특정상거래에 관한 법률'에서는 상품의 판매를 전제로 하는 연쇄판매거래를 원칙적으로 허용하면서 일정한 사항에 대해서는 제재를 하고 있다. 그러나 상품이 매개되지 않는 금융다단계조직은 '무한연쇄강의 방지에 관한 법률'에서 전면적으로 허용하지 않는다. 일본의 연쇄판매거래에 관한 규제는 정의규정이 매우 구체적이고 상세하며, 연쇄판매거래에 대해 구체적이고 상세하게 규제하는 방식을 취하고 있고, 사전규제의 완화와 사후규제에 초점을 맞추고 있고, 규제의 합리화를 꾀하는 등 우리나라의 규제방식에 시사하는 바가 크다.

• Journal of Korea Trade
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• 제27권3호
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• pp.43-64
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• 2023

Purpose - This paper studies whether CISG can be a suitable governing law for pure service contracts. When CISG was first drafted, there was little disagreement on the fact that contracts for the sale of goods and those for the provision of services were two different types of contract. Based on this understanding, CISG explicitly provides that the Convention will apply to contracts where the preponderant part of the contractual obligation is on the sale of goods, not services. However, as more sales transactions have come to include more elements of services, mainly due to the advancement of the IoT industry, the distinction between goods and services became more blurred. Based on the observation of recent changes, some scholars even argue that such a change supports the applicability and suitability of CISG to even pure service contracts. The purpose of this paper is to critically analyze and evaluate their argument. Design/methodology - This paper focuses on two separate but related issues: CISG's 'applicability' and 'suitability' to service contracts. For the first issue, this paper will examine the rules of interpretation of international treaties under the Vienna Convention on the Law of Treaties of 1969, and will apply its rules to find the proper answer. For the second issue, this paper will perform logical and empirical analyses on the reasoning employed by scholars claiming the suitability of CISG to service contracts. Findings - This paper concludes that CISG does not, and should not, apply to pure service contracts. The argument that CISG applies to pure service contracts directly contravenes Article 3(2) of the Convention, which expressly states that it does not apply to a contract wherein the preponderant part of its obligation is about services rather than sales. Similarly, CISG is not a suitable governing law for pure service contracts because it aims provide rules specifically tailored to the needs of transactions of sales of goods, not services. Servitization of sales of goods transaction does not change this conclusion. Originality/value - This paper presents different views from those offered by some eminent scholars on the issue of applicability and suitability of CISG to service contracts. By doing so, it is hoped that the confusion caused in discussions so far are clarified. Hopefully, this paper can also provide practical guidance to practitioners engaged in the fields of international sales, services, and IoT industries.

• 한국수소및신에너지학회논문집
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• 제34권3호
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• pp.246-255
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• 2023

Due to lack of hydrogen charging stations and hydrogen supply compared to the supply of hydrogen vehicles, social phenomena such as 2-hour queues and restrictions on charging capacity are occurring, which negatively affects the spread of hydrogen vehicles. In order to resolve these problems, it is essential to have a strategic operation of the hydrogen charging stations. To establish operational strategies, it is necessary to derive customer demand patterns and characteristics through the analysis of sales data. This study derived the demand patterns and characteristics of customers visiting hydrogen charging stations through data analysis from various perspectives, such as charging volume, charging speed, number of visits, and correlation with external factors, based on the hydrogen sales data of off-site hydrogen charging stations located in domestic residential areas.

• 한국의류학회지
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• 제29권11호
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• pp.1369-1380
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• 2005

This study suggests a strategy of providing apparel product information from the wearers' perspective on Internet shopping malls, as a way of compensating for the lack of opportunities to try on the actual product. On an actual Internet shopping mall that sells apparel product, the 'trial-experience information' (the experiential information provided by the fit models who tried on the products) was provided for 83 different items from four women's wear brands. The traffic and sales performances (number of visitors, page view, gross sales of goods, conversion rate, and the numbers of customer transactions) of the apparel product websites that contain trial-experience information were compared to the performances of the brand's websites before this information was implemented. The changes in percent contribution of these brands in women's wear category were also noted. The specific results are as follows: First, all the four performance measures as well as the percent contribution of the experiment products in women's wear category increased noticeably throughout the experiment period (11 to $103\%$). Second, when the percent contribution of these brands in women's wear category in terms of traffic and sales performances were compared to the previous year, these measures increased between $497\%\;and\;2851\%$. Third, the amount of customer transactions also increased after the trial-information was provided, yet to a relatively smaller extent $(29.04\%\;to\;55.25\%)$. The findings showed that trial-experience information provided on the Internet shopping malls may reduce customers' risk perception and lead to increased sales of apparel product and improve the site use ratio.

• International Journal of Internet, Broadcasting and Communication
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• 제15권2호
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• pp.89-101
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• 2023

The purpose of this study is to empirically analyze the rational decision-making process and perception differences of housing transactions in the market environment. It was designed through an analysis of the factors influencing housing sales based on the rational behavior theory model. Objective evidence was provided for the impact factors affecting the attitude towards housing sales, with the spouse and children being identified as significant influencers. Additionally, children and friends were found to have an impact on subjective norms related to housing sales, especially for unmarried individuals under 40 years of age and those with low income, who were found to be more influenced by their parents. It was also discovered that the influence of these factors varied based on age and income levels. Younger individuals tended to rely more on their parents or friends, while those with high incomes showed stronger willingness to purchase homes. The presence of beneficial infrastructure for children was found to directly influence the decision to purchase a home. The study also provided objective evidence that the decision to purchase a home is influenced not only by economic factors but also by continuous encouragement and information from those around the buyer. These findings demonstrate the importance of the influence of close acquaintances in the rational decision-making process of home buyers. However, this study only investigated a limited portion of the factors influencing housing sales, as the market is affected by a variety of financial and governmental policies. Therefore, future research should consider various complex factors simultaneously when analyzing the influence of housing sales.

• Asian Journal of Business Environment
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• 제7권4호
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• pp.11-15
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• 2017

Purpose - This study aims to provide a clue on which factors current managers and many more potential entrepreneurial applicants were required to concentrate on presenting effective research methods in the effects of purchasing companies' perception of service quality about suppliers of MRO industrial goods on the quality of relationships. Research design, data, and methodology - To accomplish the purpose of this study, we plan to conduct a research model with factors of MRO service quality as the leading variables and conduct a causal analysis using regression analysis on their influence relations. Results - In order to achieve the above purpose, it is necessary to select service quality factors suitable for the characteristics of MRO industrial goods supplier companies. And it is necessary to develop a plan for improving the relationship quality with buyer companies by understanding the sales orientation of MRO industrial goods supplier companies. Also, they develop a combined strategy capable of facilitating relationship quality by clarifying the role of rapport. Conclusions - It is expected that these results will provide strategic clues which service quality factors should be improved from the perspective of supplier companies and will provide various information on educational training sales skills of the sales staff.

• 한국정보처리학회논문지
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• 제7권5S호
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• pp.1649-1656
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• 2000

현재 대다숭의 전자 상거래 시스쳄은 수요자 및 공급자에 많은 부하를 주고 있다. 본 논문은 이러한 문제점을 해결하기 위하여 사례 기반의 추론을 이용한 판매 지원 에이전트를 제안한다. 먼저, 본 논문은 상품 정보 수집 에이전트, 색인 구성 에이전트, 판매 지원 에이전트, 검색엔진 등으로 구성된 다중 에이전트 시스템의 설계 방안을 제안하고 판매 지원 에이전트가 사용자의 취향을 알아내고 이를 흥정과정에 적용할 수 있도록 사례 기반의 지능형 에이전트를 설계한다. 또한, 프로토타입을 구현하여 판매지원 에이전트가 사례기반 추론 방법의 학습을 통하여 고객의 나이, 직업, 학력, 드에 따라 고객의 취향에 맞는상품 정보만을 빠르게 검색하는 과정을 보인다.