• Proceeding of Spring/Autumn Annual Conference of KHA
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• 2008.11a
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• pp.222-225
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• 2008

In urban life, an interest in safety and demands for safety information about crimes and traffic are increasing. As well, communication on the internet is so active. In this study, we analyze web sites in US, UK, and JP, which have started safety map services, and then we provide basic material for the introduction of safety map into Korea. According to the analysis result, in US and UK, the safety map web sites are administered by the government and provided to the general public. The geographical area is provided around administrative districts and statistical data. In JP, The safety map web site provide not a one sided service but the service that user can directly take a part in, and also there is an web site for crimes against vulnerable people.

• Proceedings of the Safety Management and Science Conference
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• 2007.11a
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• pp.457-461
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• 2007

This study presents service quality systems such as automobile industry insurance, personal accident insurance service vehicle repair and tow services, and, the service for buying and selling of used motor vehicles. These service quality systems include contracting services, payment service, infrastructure, adjustment service, and, process.

• Proceedings of the Safety Management and Science Conference
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• 2007.11a
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• pp.463-467
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• 2007

This paper deals with service quality systems such as nonstore selling service, telemarketing services, call center services, market and opinion research service, franchise service, and, institutional feeding service. These service quality systems include process, infrastructure, and, requirements for the training and development of agents and staffs.

• Proceedings of the Safety Management and Science Conference
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• 2007.11a
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• pp.475-480
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• 2007

This paper introduces service quality systems such as furniture removal for households, carriage of parcels, commercial motorcycle carriage service, the service for warehousing, car rental services, exhibition service, security service, and, facility management services. These service quality systems include terminology, process, and, infrastructure.

• Nutritional Sciences
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• v.8 no.2
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• pp.140-147
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• 2005

In order to promote foodservice for older adults, foodservice directors in Continuing Care Retirement Communities (CCRCs) must identify the dimensions used by residents to evaluate the service quality of dining service. A multidimensional measure of perceived service quality was developed based on residents' responses about their experiences with dining service. A survey was administered to residents in two CCRCs. Based on the results of principal component analysis, this study identified four dimensions: food quality, dining room employee's attitude and service skills, dining room employee's safety and cleanliness, and systemization of service delivery process. A new dimension that reflects residents' concern for the dining mom employees' safety and cleanliness also emerged. 1bis study points to areas of improvement for food quality and dining room employee's safety and cleanliness.

• Journal of the Korean Institute of Gas
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• v.9 no.3 s.28
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• pp.44-48
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• 2005

Experimental works were carried out to evaluate the service life of low pressure LPG regulators for domestic use. Experimental results showed that the operating pressure of regulators used for 7 years notably deviated from the standard value of the adjusting pressure and the lock-up pressure. Thus, it is estimated that low pressure LPG regulators have approximately 6 years of service life.

• Proceedings of the Safety Management and Science Conference
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• 2005.11a
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• pp.264-275
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• 2005

This paper is to test the mediating effect of superior trust on the relationship between organizational justice and service quality in service food industry. Based on 302 data gathered in western Kangwon area, analysis result showed that procedural, interactional, and distributive justice have affirmative relation with trust, and also trust has close relation with service quality. Therefore, trust appeared to have fully mediating effect on the relationship between organizational justice and service qualify.

• Proceedings of the IEEK Conference
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• 2002.06c
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• pp.181-184
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• 2002

This paper describes remote control RS232 communication using internet service, safety of exchange data and internet traffic by Denial of Service Attacks. In case of Denial of service Attacks, it makes connection of internet service failed. So in this Paper, this solution was examined and implemented for receiving data in safety against Denial of Service Attacks by LabVIEW program of National Instruments.

• Journal of the Korea Safety Management & Science
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• v.9 no.6
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• pp.97-103
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• 2007

This paper reviewed the relationship among internal marketing, service quality and customer satisfaction, and the mediating effect of service quality. Based on the responses from 163 hotel employees and 489 customers who encountered them, the results of hierarchical regressional analysis showed that all internal marketing factors have positive relationships with service quality, and service quality has positive relationship with customer satisfaction. Also, service quality has mediating effect between four internal marketing factors(education, compensation, delegation of authority, and internal communication) and customer satisfaction.

• Journal of Korea Multimedia Society
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• v.21 no.5
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• pp.599-608
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• 2018

As natural disasters are increasing due to the unusual weather and the modern society is getting complicated, the rapid change of the urban environment has increased human disasters. Thus, citizens are becoming more anxious about social safety. The importance of preparation for safety has been suggested by providing the disaster safety services such as regional safety index, life safety map, and disaster safety portal application. In this paper, we propose an application framework to predict the urban safety index based on user's location with realtime weather/atmosphere data after creating a predication model based on the machine learning using number of occurrence cases and weather/atmosphere history data. Also, we implement an application to provide traffic safety index with executing preprocessing occurrence cases of traffic and weather/atmosphere data. The existing regional safety index, which is displayed on the Si-gun-gu area, has been mainly utilized to establish safety plans for districts vulnerable to national policies on safety. The proposed system has an advantage to service useful information to citizens by providing urban safety index based on location of interests and current position with realtime related data.