• Journal of Information Technology Services
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• v.8 no.1
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• pp.193-202
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• 2009

Cloud computing emerges as a new computing paradigm which targets reliable and customizable services. The term builds on decades of research in virtual machine, distributed and parallel computing, utility computing, and more recently networking, web service, and software as a service. In this paper, we provide a seamless connection migration of web services. This is useful for cloud computing environment in which many client terminals have mobility. With the wireless internet facility, those mobile users can move place to place during internet communication. Therefore, we provide solutions to the two major problems in current virtualization based migration: communication failure problems and connection re-establishment. Communication channel flushing by zero window notification helps to resolve the communication failure problems and TCP port inheritance prevents connection re-establishment errors during socket reconstruction. Thus, our web service migration facility is now able to preserve open network connections, and even for server sockets. This is a highly transparent approach, in that we did not Introduce additional messages for channel flushing and did not make any modification to the TCP protocol stack. Experimental results show that the overhead due to connection migration of web services is almost negligible when compared with time to take the conventional web service migration.

• Journal of Information Technology Services
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• v.8 no.4
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• pp.17-40
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• 2009

This study is to guide to estimate service quality on ITSM operation based on ITIL(IT Infrastructure Library). ITIL v2 and v3 provide how to integrate framework of IT service and business process. It is widely used as ITSM operation base. As a latest IT trend, ITSM covers Hardware, Software, SaaS, Network, Call center, Helpdesk, ASP portal and IT operation. Servicedesk is selected as target area where valid sampling is addressable and service change is rapid. Traditional Helpdesk was focusing on technical support to solve internal IT issues passively. But it was evolved into Service Desk which focus in process and provide integrated service from customer's business view point preventively and proactively. Accordingly outsourcing types business are normally performed by group of professional capability. Service quality is measured under the SLA(Service Level Agreement). This study utilized SERVQUAL model as service quality measuring tool developed by Parasuraman, Zeitaml and Berry to find critical factors to satisfy customer. And test was processed regarding effectiveness of IT organization and customer view point thru sampling. Though valid parameters can be changed by ITSM areas under the SERVQUAL models, they naturally can be accepted as a index of service quality measurement after sampling test with acceptable significance. And I recommend to follow this study as a preparation before official SLA.

• International journal of advanced smart convergence
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• v.6 no.2
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• pp.82-88
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• 2017

The data generated by the BSN sensor attached to the human body is mostly mobile. Accordingly, in a mobile cloud environment that processes BSN data, the service should not be fixed in a specific area but be able to support it according to the move. The mobile device must be able to process, filter and transmit the collected BSN data. The cloud server must be able to collect the data processed by the mobile device and provide it as a service. And the transfer of data requires standardized transfer between each device. In this paper, we propose a data delivery method through standard schema when mobile device processes data and provides service in cloud system and a data processing method according to the movement of the mobile device.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.8 no.5
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• pp.1554-1566
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• 2014

Cloud Computing allows application providers seamlessly scaling their services and enables users scaling their usage according to their needs. In this paper, using queuing game model, we present service scheduling schemes which are used in software as a service (SaaS). The object is maximizing the Cloud Computing platform's (CCP's) payoff via controlling the service requests whether to join or balk, and controlling the value of CCP's admission fee. Firstly, we treat the CCP as one virtual machine (VM) and analyze the optimal queue length with a fixed admission fee distribution. If the position number of a new service request is bigger than the optimal queue length, it balks. Otherwise, it joins in. Under this scheme, the CCP's payoff can be maximized. Secondly, we extend this achievement to the multiple VMs situation. A big difference between single VM and multiple VMs is that the latter one needs to decide which VM the service requests turn to for service. We use a corresponding algorithm solve it. Simulation results demonstrate the good performance of our schemes.

• Journal of the Korea Society of Computer and Information
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• v.28 no.12
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• pp.147-153
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• 2023

As it spreads to all industries of artificial intelligence technology, AIaaS equipped with artificial intelligence services is emerging. In particular, non-IT companies are suffering from the absence of software experts, difficulties in training big data models, and difficulties in collecting and analyzing various types of data. AIaaS makes it easier and more economical for users to build a system by providing various IT resources necessary for artificial intelligence software development as well as functions necessary for artificial intelligence software in the form of a service. Therefore, the supply and demand for such cloud-based AIaaS services will increase rapidly. However, the quality of services provided by AIaaS becomes an important factor in what is required as the supply and demand for AIaaS increases. However, research on a comprehensive and practical quality evaluation metric to measure this is currently insufficient. Therefore, in this paper, we develop and propose a usability, replacement, scalability, and publicity metric, which are the four metrics necessary for measuring reusability, based on implementation, convenience, efficiency, and accessibility, which are characteristics of AIaaS, for reusability evaluation among the service quality measurement factors of AIaaS. The proposed metrics can be used as a tool to predict how much services provided by AIaaS can be reused for potential users in the future.

• Journal of Information Processing Systems
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• v.6 no.4
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• pp.553-562
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• 2010

The core services in cloud computing environment are SaaS (Software as a Service), Paas (Platform as a Service) and IaaS (Infrastructure as a Service). Among these three core services server virtualization belongs to IaaS and is a service technology to reduce the server maintenance expenses. Normally, the primary purpose of sever virtualization is building and maintaining a new well functioning server rather than using several existing servers, and in improving the various system performances. Often times this presents an issue in that there might be a need to increase expenses in order to build a new server. This study intends to use grid service architecture for a form of server virtualization which utilizes the existing servers rather than introducing a new server. More specifically, the proposed system is to enhance system performance and to reduce the corresponding expenses, by adopting a scheduling algorithm among the distributed servers and the constituents for grid computing thereby supporting the server virtualization service. Furthermore, the proposed server virtualization system will minimize power management by adopting the sleep severs, the subsidized servers and the grid infrastructure. The power maintenance expenses for the sleep servers will be lowered by utilizing the ACPI (Advanced Configuration & Power Interface) standards with the purpose of overcoming the limits of server performance.

• Proceedings of the Korean Information Science Society Conference
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• 2012.06a
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• pp.296-298
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• 2012

최근 컴퓨터 가상화 기술이 발전됨에 따라 소프트웨어를 서비스 형태로 사용하는 소프트웨어 서비스(Software as a Service SaaS)가 많은 응용분야에서 사용되고 있다. 본 논문은 이러한 소프트웨어 서비스 기술을 이용하여 가상 3D 콘텐츠의 실시간 방송 서비스를 하고자 한다. 그러나 이러한 서비스를 위하여 기존 소프트웨어 서비스형 솔루션을 이용하면 사용자가 증가함에 따라 급속히 서버 성능이 저하되거나 여러 가지 제한사항들이 많은 문제점들을 가지고 있다. 그래서 본 논문은 성능 개선을 위하여 클라이언트 장치 및 소프트웨어 가상화하고 데이터 집중적인 작업들은 서버에서 직접 실행하고 그래픽 집중적인 작업들은 네트워크 전송을 통하여 클라이언트에서 처리되는 분할 실행 방식을 제안한다.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.12 no.11
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• pp.5269-5286
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• 2018

Task scheduling is one of the key issues in improving system performance and optimizing resource management in cloud computing environment. In order to provide appropriate services for heterogeneous users, we propose a novel task scheduling strategy with service differentiation, in which the delay sensitive tasks are assigned to the rapid cloud with high-speed processing, whereas the fault sensitive tasks are assigned to the reliable cloud with service restoration. Considering that a user can receive service from either local SaaS (Software as a Service) servers or public IaaS (Infrastructure as a Service) cloud, we establish a hybrid queueing network based system model. With the assumption of Poisson arriving process, we analyze the system model in steady state. Moreover, we derive the performance measures in terms of average response time of the delay sensitive tasks and utilization of VMs (Virtual Machines) in reliable cloud. We provide experimental results to validate the proposed strategy and the system model. Furthermore, we investigate the Nash equilibrium behavior and the social optimization behavior of the delay sensitive tasks. Finally, we carry out an improved intelligent searching algorithm to obtain the optimal arrival rate of total tasks and present a pricing policy for the delay sensitive tasks.

• Proceedings of the Korean Information Science Society Conference
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• 2012.06a
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• pp.259-261
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• 2012

클라우드 컴퓨팅은 정보가 인터넷 상의 서버에 영구적으로 저장되고 데스크탑이나 테이블 컴퓨터, 노트북, 벽걸이 컴퓨터, 휴대용 기기 등과 같은 클라이언트에는 일시적으로 보관되는 패러다임을 뜻한다. 가용성과 사용상의 편의에 대한 요구의 증가로 최근들어 빠른 속도로 발전하는 모습을 보이고 있다. 클라우드 컴퓨팅은 제공하는 서비스의 유형에 따라 IaaS(Infrastructure as a Service), PaaS(Platform as a Service), SaaS(Software as a Service)로 나뉜다. 이 중 IaaS는 인프라를 서비스로 제공하는 모델이다. 이를 구현한 오픈소스 클라우드 플랫폼으로 오픈스택과 클라우드 스택이 대표적이다. 시트릭스는 자사가 개발중인 클라우드 플랫폼인 클라우드스택을 아파치 라이센스로 전환하겠다고 발표했다. 이전까지 같은 종류의 클라우드 플랫폼인 오픈스택의 회원사로 참여하고 있던 시트릭스가 오픈스택 그룹에서 탈퇴하고 클라우드스택을 지원한다는 발표는 큰 관심을 받았다. 본 논문에서는 여러 오픈소스 클라우드 플랫폼 중 오픈스택과 클라우드스택을 비교해보고, 이를 통해 향후 오픈소스 클라우드 플랫폼의 발전가능성에 대해 고찰해보고자 한다.

• Journal of Korea Society of Industrial Information Systems
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• v.17 no.1
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• pp.73-93
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• 2012

The primary objective of this research is to explain how to implement the Service Oriented Architecture (hereafter SOA) enabled Enterprise Resource Planning (hereafter ERP) system successfully for service industries. An implementation of the ERP system help many organizations to alleviate the difficult job of supporting inflexible or legacy systems that in most cases result in cost increases, data redundancy and inaccuracy, and various inefficiencies. However, the ERP system is losing its market share rapidly to the cloud computing system which utilizes the Software-as-a-service (hereafter SaaS) and SOA. The SOA is an approach to integrate various types of IT resources to leverage existing ERP system, while at the same time building an infrastructure that can readily respond to new business environment and offer new dynamic applications. The companies that implement this system have less of a need for the kinds of all-in-one ERP system that have dominated the back office for decades and can move freely to best-of-breed applications. This research will identify the benefits and costs of the SOA enabled ERP system through case studies and its impact on competitive priorities such as cost, quality, delivery, and flexibility.