• 제목/요약/키워드: SNS consumer

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불매운동 참여의도에 영향을 미치는 요인에 관한 연구: 분노의 매개효과와 온라인 및 SNS 뉴스이용의 조절효과를 중심으로 (Study on the Factors Affecting the Intention to Participate in the Boycott: Focusing on the Mediating Effect of Anger and the Moderating Effect of Online and SNS News Usage)

  • 이장석;김예인
    • 한국콘텐츠학회논문지
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    • 제21권12호
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    • pp.436-447
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    • 2021
  • 일본의 경제보복으로 촉발된 일본제품 불매운동이 대한민국을 뜨겁게 달궜으며, 그 열기가 아직도 가시지 않은 채 현재 진행 중이다. 특히 '공정'을 중요한 가치로 여기는 MZ세대의 적극적 참여가 이번 불매운동의 성공 요인으로 평가받고 있다. 본 연구는 20~30대의 수도권 소재의 대학생 및 일반인 217명을 대상으로 소비자 불매운동 참여의도에 영향을 미치는 요인들을 확인하였다. 연구 결과, 지각된 악의성과 자기효능감, 주관적 규범이 불매운동 참여의도에 정적인 영향을 미치는 것으로 나타났다. 지각된 악의성은 분노를 매개로 불매운동 참여의도에 정적인 영향을 미치고 있었으며, 이러한 전체적인 영향은 소비자들의 온라인 및 SNS 뉴스이용수준에 따라 달라지고 있음을 확인하였다. 본 연구는 소비자 불매운동 참여의도에 미치는 다양한 영향요인을 발견하고 분노라는 정서의 매개작용과 온라인 및 SNS 뉴스이용의 조절적 영향을 종합적으로 검토함으로써 불매운동 현상을 이해하는 데 학문적, 실천적 시사점을 제공하는 데 의의를 두고 있다.

Changes in the marketing direction and form of exhibitions using social media

  • Im-yeoreum Kim;Gi-Hwan Ryu
    • International Journal of Internet, Broadcasting and Communication
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    • 제15권2호
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    • pp.268-272
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    • 2023
  • With the development of SNS, companies and individuals are actively marketing through social media to develop their own products. It is also important to post posts promoting on simple SNS or to show a lot of exposure using algorithms, but customers upload reviews or proof shots of the product on their own, naturally increasing the exposure of the product and increasing the purchasing power of potential customers. As the number of products that users want to purchase through SNS is increasing, they want to access and purchase not only tangible products such as goods and food, but also intangible services through SNS. In this paper, we would like to study exhibitions that have both tangible and intangible characteristics. SNS accounts that mainly introduce these products by searching for reviews have been created while spending leisure time such as exhibitions and fairs, reducing the hassle of searching for personal interests on search engines, and providing prices and reviews from the exhibition's schedule, lowering entry barriers and increasing purchasing power. Using this point, many exhibitions not only display works, but also open various experience centers, and create a photo zone or a unique exhibition hall atmosphere to attract many customers. In this study, we study the impact of SNS on the leisure culture of exhibition. The marketing direction in the situation where SNS marketing is becoming the mainstream is presented, and the change in the form of exhibition is described and presented as an academic approach.

SNS 브랜드 페이지에서 소비자-브랜드 관계 형성에 미치는 영향 요인 분석 - 준사회적 상호작용 역할을 중심으로 - (Factors affecting the development of consumer-brand relationships - The role of parasocial interaction -)

  • 박지선;하세진
    • 복식문화연구
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    • 제25권1호
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    • pp.88-103
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    • 2017
  • The rapid growth in the popularity of social media sites has meant that social media has become an important communication channel for brands. Brands create brand pages on social media to cultivate positive and strong relationships with consumers. This study seeks to enhance our understanding of how fashion brand pages in social media foster consumer-brand relationships by exploring the factors that affect the development of consumer-brand relationships. Drawing on the parasocial interaction theory, this study proposes parasocial interaction as a key factor of this process. Specifically, this study proposes four antecedents (vividness, interactivity, social presence, and focused attention) of consumers' parasocial interaction with brand pages, which further affects consumer responses in terms of affective engagement and brand loyalty. An online survey was administered with consumers who have followed and visited at least one fashion brand page via a social networking site (SNS). Structural equation modeling revealed that consumers' perceptions of vividness, interactivity, social presence, and focused attention on a fashion brand page positively affected their feelings towards parasocial interaction with the brand page, which in turn led to their affective engagement with the brand page and consequent brand loyalty. These findings suggest that consumers build relationships of varying degrees with brand pages in a similar manner to that with people, which leads to their development of a positive relationship with the brand. This study concludes with discussions and practical implications.

Effects of Technology Readiness on User Perceptions and Use Intention of Mobile Social Commerce

  • Han, Sang-Lin;Park, Hyo-Ju
    • Asia Marketing Journal
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    • 제18권2호
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    • pp.25-44
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    • 2016
  • This research was implemented by using TRAM model. An existing research (Ok 2011) which dealt with technology readiness and social commerce at once had only asked consumers' attitude on 'general technology'. This research, however, has specifically focused on Social Network Service and mobile social commerce. Research hypotheses and research model were developed and tested by using 610 consumer survey data. It was found that individual's positive/negative technology readiness has a direct influence positively/negatively on perceived ease of use and perceived trust respectively. Also their positive and negative technology readiness has an indirect influence positively/negatively on perceived usefulness. Thus someone's positive and negative attitude on SNS has a different direction towards the perception of mobile social commerce. Perception on mobile social commerce depends on their attitude (positive or negative) concerning SNS. Managerial implications and limitations of the study were also discussed.

SNS 자료를 이용한 청소년기 기능성 화장품 기호분석시스템 (An Adolescent PeriodFunctional Cosmetics Trend Analysis System Using SNS BigData)

  • 이상문;서정민
    • 한국컴퓨터정보학회논문지
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    • 제18권11호
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    • pp.175-180
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    • 2013
  • 현재 우리나라의 제조업은 세계적인 경제위기에서 많은 문제에 직면하고 있다. 이러한 난항을 타개하는 방법으로 제조기술과 S/W 기술을 융합하여 고객의 트렌드를 적시에 정확히 분석하여 제조에 반영함으로써 제품의 가치상승을 극대화하고 고품질의 제품을 신속하게 개발하여 출시하는 것을 중시하고 있다. 이에 본 논문에서는 사춘기 여고생들의 기능성 화장품의 신상품 개발과 성능 향상을 위한 효율적인 정보의 분석과 생산 정책을 위한 SNS 분석 시스템을 제안한다. 제안하는 시스템은 여고생들의 기능성 화장품에 관한 SNS 내용을 분석하기 위한 효율적 알고리즘과 방법론을 제안하여 시스템의 처리량을 최대화하고, 각 작업의 수행시간을 최소화한다. 또한 여고생들의 기능성 화장품에 대한 기호 상태를 파악하여, 그 분석 결과를 제품의 개발 및 생산에 반영하기 위한 비주얼 방법론을 함께 제안한다. 따라서 본 논문에서 제안하는 시스템은 단지 화장품에 대한 분석뿐만 아니라 이와 비슷한 소비자의 기호가 빠르게 변화하는 제조업 분야에서 다양하게 응용이 가능하다.

한·중 소비자의 온라인 소셜커머스 참여행동 비교연구 (A Comparative Study of On-line Social Commerce Participation Behavior of Korean and Chinese Consumers)

  • 이령;김기옥;황혜선
    • 한국생활과학회지
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    • 제22권2호
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    • pp.283-300
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    • 2013
  • As one of the most popular forms of social commerce, on-line social commerce can provide many benefits for consumers, such as lower prices, information sharing, and so on. This research attempted to compare the differences of social commerce participation behavior between Korean consumers and Chinese consumers. The paper also studied the effect of demographic factors and individual propensities on consumer's participation behavior, such as the need for cognition, innovativeness, interactivity, reliability, groupism, and price consciousness. The results and conclusions of this research are as follows. First, consumer's individual propensities are different between China and Korea. In general, Korean participants have a higher level of innovativeness and price consciousness and a lower level of groupism than Chinese participants. Second, the influential factors of social commerce website visiting frequency and the participation in social commerce are different between the two countries. In Korea, consumer's age, innovativeness, and price consciousness have evident effects on the visiting frequency of social commerce websites. While in China, consumer's education, job, innovativeness, and groupism are significant.

소셜큐레이션과 광고 - 버티컬 SNS에서 표현된 패션브랜드 이미지의 메시지 전략 - (Social curation as an advertising tool - Message strategy of fashion brand images on vertical SNS -)

  • 신인준;이규혜
    • 복식문화연구
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    • 제23권3호
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    • pp.498-511
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    • 2015
  • This paper examines advertising images of fashion brands in vertical social network site (SNS) from the viewpoints of message strategies. Vertical social network sites are types of social curation systems applied to social networking, where information is selected, organized, and maintained. Fashion brands communicate with consumers by presenting images on vertical SNSs, anticipating improvements in brand image, popularity, and loyalty. Those images portray content for particular brands and seasonal concepts, thus creating paths for product sales information. Marketing via SNSs corresponds to relationship marketing, which refers to long-term interrelationship and value augmentation between the company and consumer, and viral advertising, which relies on word of mouth distribution via social network platforms. Taylor's six-segment message strategy wheel, often used for analyzing viral ads, was applied to conduct a content analysis of the images. A total of 2,656 images of fashion brands advertised on Instagram were selected and analyzed. Results indicated that brand values were somewhat related to the number of followers. Follower rankings and comment rankings were also correlated. In general, fashion brands projected sensory messages most often. Acute need and rational messages were less common than other messages. Sports brands and luxury brands presented sensory messages, whereas fast fashion brands projected routine images most often. Fashion brands promoted on vertical SNSs should portray advertising images that combine message strategies

버질 아블로의 크리에이터 활동에 나타난 Z세대 특성 (The Characteristics of Generation Z in the Creator Activities of Virgil Abloh)

  • 박세린;박주희
    • 한국의류학회지
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    • 제45권2호
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    • pp.217-232
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    • 2021
  • This study analyzed the characteristics of generation Z leading the trend of the fashion industry through the creative activity of Virgil Abloh. A literature review and case study were conducted together with detailing the research methodology. As a result of research, generation Z is conceptualized as a "digital native" who grows in digital technology environment with excellent visual sense. They are "SNS creators" who have influence on Social Networking Services (SNS). They are also characterized as "social activists" who reject social conventions and prejudices. They are a "leading creators" who seek to differentiate with creativity. The characteristics of generation Z in the creative activities of Virgil Abloh have a feature of digital native in that they seek visual originality. In terms of communicating with generation Z through SNS and influencer marketing, it has the characteristics of SNS creators. It expresses social activists in providing consumers with diversity, and social perceptions of differentiation. In terms of providing content that encourages consumers to express their personality, it has a feature of leading creators. It is meaningful in that it contributes to the understanding of the market change and marketing strategy according to the consumer development and the activity of the fashion designer.

The Effects of Influencer Marketing on Brand Attitude

  • Ho Gil YOO;Lee Seung KWON
    • 웰빙융합연구
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    • 제7권2호
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    • pp.39-47
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    • 2024
  • This study investigates the impact of mega-influencers and micro-influencers on consumer trust, brand attitude, and purchase intention within the beauty industry. Methods: A survey of 160 adults was conducted in March 2024, analyzing responses to the influence of a beauty mega-influencer ("Isa Bae") and a micro-influencer ("Day Beauty"). Participants were surveyed online over two weeks, and the data were analyzed using statistical tools to compare the influence of both types of influencers. Results: The results indicated that mega-influencers had a more substantial effect on reliability and brand attitude compared to micro-influencers, although both types of influencers significantly influenced purchase intentions. Influencer attractiveness and expertise emerged as critical factors in shaping consumer perceptions and behaviors. Conclusion: This study provides insights into optimizing influencer marketing strategies by leveraging the distinct characteristics and scales of influencers to enhance consumer engagement and brand loyalty. The findings underscore the importance of choosing the appropriate influencer type to maximize marketing effectiveness and consumer trust in the digital marketing landscape.

The Influence of Shoppable Content Readability on Consumer Engagement in Brand Pages

  • Woo-Ryeong Yang;Minsoo Shin
    • Asia pacific journal of information systems
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    • 제31권2호
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    • pp.197-219
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    • 2021
  • Social media platforms have become prominent channels for e-commerce, and the role of social network sites' (SNS) content marketing is expanding as a strategic marketing communication approach to attract and retain consumers and increase sales. In this study, we focused on South Korea market and explored the influence of linguistic complexity and informality on consumer engagement. In particular, we identified the importance of complexity, focusing on its negative effects, as well as the moderating effect of commerce features to minimize these effects. Specifically, content length, hashtags, long words, and average sentence length significantly and negatively impacted consumer engagement. The influence of emojis, an informality variable, was not statistically significant. Shoppable tags, a commerce feature that provides both advertising explicitness and shopping convenience, were a moderating factor in the influence of complexity. Our findings provide new insights for content marketing researchers, and have practical implications for social media managers and content developers.