• 한국정보시스템학회지:정보시스템연구
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• 제22권2호
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• pp.25-49
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• 2013

By virtue of the development and widespread of social network services, the importance of SNS for an individual's social capital formation as well as people's act of sharing information is increasingly highlighted. However, there are still few empirical studies on successful formation of SNS, people's attitude towards participation in SNS, and the brisk act of sharing information in the SNS as yet. This study performed an analysis that, in terms of forming the successful SNS, people's attachment to the group in SNS induces the attitude towards the participation in SNS, and the information-sharing act on the basis of the socio-psychological theory. For this purpose, this study carried out empirical study by dividing the influential factors into the attachment to online group, and attachment to the members in SNS group on the basis of trust. This study set up the component factors in trust as high-dimensional factors, and used SPSS 18.0 and SmartPLS 2.0 as analysis tools. Analysis results confirmed that group formation in SNS and people's attachment to the group were significantly influence attitude towards participation in SNS as well as information sharing behavior. This result implies that group formation in SNS plays an important role in active use of SNS.

• 수산해양교육연구
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• 제27권6호
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• pp.1532-1545
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• 2015

The purpose of this study was to identify mental health level, way of stress coping and its influencing factors among undergraduate students using SNS. Data were collected using Korean Mental Health Continuum Short Form scale, and the ways of coping checklist modified from 301 undergraduate students in 4 universities in Busan and through online, and analyzed using descriptive statistics, ${\chi}^2$ test, t-test, ANOVA, and Pearson correlation coefficients with SPSS/WIN 21.0. On average, mental health level was 35.6 out of 70 points, and the students using SNS use more active coping than passive coping as way of stress coping. The factors showed significant relationships with mental health were gender, and number of person contacted on offline within online counterparts, and with problem-focused coping were gender, preferred types of SNS, period of use, and hours per day on SNS, with social support seeking were preferred types of SNS, hours per day on SNS, and number of online counterparts, with emotion-focused coping were grade, instruments types for using SNS, and hours per day on SNS and with wishful thought were instruments types for using SNS, and hours per day on SNS. There was a positive correlation between mental health and stress coping type. Based on the results, future research needs to develop positive SNS usage strategies to improve the mental well-being and ways of coping in undergraduate students.

• 한국IT서비스학회지
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• 제11권3호
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• pp.103-127
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• 2012

With the advent of SNS (Social Network Services), the product reviews by friends in SNS are intensively utilized for online marketing. However, there is a lack of empirical evidence on the actual marketing effect of SNS reviews, although we need to identify who can be the target of SNS marketing in terms of customer attributes, preferences, or experiences. In this study, we investigate the moderating role of customer attributes in identifying the effect of SNS reviews on customer purchasing decision. As the moderating variables, we adopt 'information search experience' and 'perception of information overload'. Research results evidence that, in order to understand the effect of SNS reviews in a comprehensive manner, we need to examine it in the context of various related factors such as 'information search experience' and 'perception of information overload'. The results show that the persuading effect of SNS reviews for product purchasing is stronger for the customers with the lower information search experiences as well as the lower perception on the information overload on the web. This result delivers managerial implications on who can be the target customers of SNS marketing.

• Journal of Information Technology Applications and Management
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• 제19권4호
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• pp.75-95
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• 2012

This study focuses on examining the determinants of smartphone-based social network services(SNS) use. That is, the study explores the key factors affecting the use of smartphone-based SNS. People who have been using online-based SNS such as Cyworld and Facebook for years are now using mobile-based SNS such as KakaoStory. Under the situation. the study attempts to draw key determinants of smartphone-based SNS use from the studies of TAM, hedonic information systems, and social perspectives. To test the hypotheses, we conducted partial least squares (PLS) analysis using a total of 233 data collected on the users of smartphone-based SNS including KakaoTalk and KakaoStory. The key findings are as follows : first, it is verified that both ease of use and usefulness, two main factors in TAM, had positive effects on smartphone-based SNS use. Second, for enjoyment and escapism considered as the two main factors of hedonic IS characteristics, only the effect of enjoyment on SNS use was significant. Finally, social ties as a factor of social characteristics had the most significant effect on smartphone-based SNS use. The result implies that smartphone-based SNS can be one of the major means of maintaining existing social ties.

• 한국컴퓨터정보학회논문지
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• 제20권7호
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• pp.77-84
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• 2015

The study is to investigate which features are perceived by Social Network Service(SNS) users as the most required one to further boost the usage of service, and to examine the perception of these features of SNS sites varies according to their demographic and service usage characteristics. The study also is to suggest a few of research propositions on the relationships between required features of SNS sites and characteristics of SNS users, based on statistical analyses. To accomplish these research purposes, the study defined characteristics of SNS users including demographic(gender, age) and service usage one(start time of service usage, service usage place), and required features of SNS sites(system, service, information, emotion) based on the literature review of SNS. The results show, based on the statistical analyses using survey questionnaire on Korean and Chinese SNS users, that there are differences in perception of required features of SNS sites among the respondents grouped by age, start time of service usage, service usage place. Finally, the study proposed three research propositions, based on the analysis result, that could be used in SNS related researches in the future.

• The Journal of Asian Finance, Economics and Business
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• 제7권11호
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• pp.955-966
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• 2020

The purpose of this study is to find out how SNS marketing activities affect brand recognition, brand familiarity, and purchase intention for consumers who have purchased products from franchise chicken stores, including whether there is a moderating effect according to gender. SNS marketing activities were set up by configuring three attributes which are, SNS advertising, SNS information, and SNS events as sub-factors. For empirical analysis, a survey was conducted on SNS users, and SPSS/AMOS statistical programs were employed for the data analysis. First, the result of the empirical analysis showed that SNS advertising, SNS information, and SNS events have a significant positive effect on brand recognition. Second, it was found that the SNS events had a significant positive effect on brand familiarity. Third, it was found that SNS advertising has a significant positive effect on purchase intention. Fourth, it was observed that brand recognition has a significant positive effect on brand familiarity. Fifth, it was found that brand recognition and brand familiarity have a significant positive effect on purchase intention. Sixth, it was found that gender plays a significant role in the relationship between these constructs. Therefore, it can be assumed that the hypothesis presented in this study is sufficiently proven.

• International Journal of Human Ecology
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• 제16권2호
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• pp.11-20
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• 2015

The purpose of this study was to examine the effects of the construal level and temporal distance of a message and consumer's Social Network Service (SNS) self-efficacy on consumers' attitudes toward SNS fashion advertising. This study employed a 2 (message configuration: high construal level/low construal level) ${\times}$ 2 (temporal distance: distant future/near future) ${\times}$ 2 (SNS self-efficacy: high/low) between-subject factorial design. The survey was conducted on Facebook users in their twenties (N=216). The results are as follows: First, attitude toward SNS fashion advertising and purchase intention was higher when the message construal level was lower and when the temporal distance was closer. Second, no interactions between temporal distance and message construal level for attitude toward SNS advertising and purchase intention were found in this study. However, interactions between temporal distance and SNS self-efficacy for attitude toward SNS advertising and purchase intention were found. When the SNS self-efficacy was high, message with the low construal level reacted significantly positive in terms of attitude toward the ad as well as purchase intention. It is expected that this study will provide insight for apparel makers or retailers to use SNS as a new advertising media for fashion marketing. Practical implications and limitations are discussed.

• Journal of Information Technology Applications and Management
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• 제24권2호
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• pp.1-15
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• 2017

Social Network Service (SNS) emerged to become a major platform for consumers' social activities, affecting their choice behavior. With rapid increase in SNS adoption among consumers, firms actively apply SNS into their marketing activities and use it as an important communication medium with consumers. Particularly SNS marketing become increasingly prevalent in Chinese restaurant sector as they provide promotional information to consumers through SNS. It is urgent for firms to understand the extent of SNS impact on consumers' choice behavior, and to understand consumers' response toward SNS in order to develop more effective SNS marketing strategies. The purpose of this study is to assess the effects of four SNS characteristics on brand equity and purchase intention and to determine the relative importance among these four characteristics on brand equity and purchase intention. Results show that all of the characteristics have significant influence on consumers' brand equity, and also, brand equity affects consumers' purchase intention.

• 한국사회복지학
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• 제69권1호
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• pp.223-254
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• 2017

본 연구는 기혼자의 결혼불만족이 외로움을 통해 SNS중독에 미치는 매개효과가 연구 대상자가 지각하는 사회자본의 크기 및 구성 장면에 따라 차이를 보이는 지, 즉 조절된 매개효과를 나타내는 지 확인하고자 하였다. 연구대상은 전국 20~40대 성인 기혼 남 녀 714명이다. 온라인 전문 리서치회사에 자료 조사를 의뢰해 인구통계학적 비례에 따른 할당 표집을 기본으로 임의 선택의 과정을 거쳐, 연구자료를 수집하였다. 본 연구모형 검증을 위해 구조방정식을 사용한 조절된 매개효과 분석 절차를 따랐다. 주요 분석 결과는 다음과 같다. 첫째, 외로움은 기혼 성인의 결혼불만족과 SNS 중독 사이를 매개하는 것으로 확인되었다. 특히, 독립변수와 종속변수 간 관계가 비유의적인 것으로 나타나, 매개효과의 완전 혹은 부분 여부를 경쟁모형 비료를 통해 확인한 결과, $x^2$을 비롯한 다양한 적합도 지수가 상대적으로 양호한 완전매개 모형을 최종적으로 채택하였다. 둘째, 결혼불만족과 외로움, SNS 중독 간 매개모형에서 사회자본 크기가 조절된 매개효과를 나타냈다. 구체적인 경로를 살펴보면, 자신의 사회자본을 상대적으로 크게 인식하는 집단이 작게 인식하는 집단에 비해 외로움에서 SNS중독에 이르는 과정과 결혼불만족에서 SNS중독에 이르는 경로의 효과 크기를 더 크게 인식했다. 이와 함께, 사회자본 형태별로 비중 차이에 따른 조절된 매개효과도 확인했다. 즉, 사회자본의 형태를 면대면 그리고 SNS 장면으로 구분해 각각의 비중 차이에 따라 면대면 우세, SNS우세 집단으로 구분해 매개모형의 다집단분석을 실시한 결과 각 경로 간 효과크기에 차이가 나타났다. 자신의 사회자본이 면대면 보다는 SNS 온라인 상에 더 편중되었다고 느끼는 집단에서는 외로움이 SNS 중독에 미치는 영향을 더 크게 느끼는 것으로 나타났다. 이는 면 대 면과 SNS 사회자본 사이의 불균형이 결혼불만족과 외로움, SNS 중독 간의 관계에서 위험요인으로 작용함을 의미한다. 이러한 연구결과를 토대로 기혼 성인들의 SNS 중독에 대처하기 위한 정책적, 실천적 대응방안을 제언하였다.

• 기록학연구
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• 제39호
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• pp.101-138
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• 2014

본 논문은 우리 시대의 화두라 할 수 있는 SNS의 영향력과 의미를 기록학적 측면에서 살펴보고 'SNS 기록관리'의 필요성을 역설했다. 기존 연구에서 SNS는 주로 홍보를 위한 도구적 성격이 강조 되었다. 하지만 SNS 사용인구가 증가하면서 기록으로서의 SNS 영향력과 가치가 증대되고 있다. 정치적으로 SNS는 유권자와 정치인 간의 소통을 강화하는 도구이며, 경제적으로 SNS는 기업에 대한 고객의 불만을 접수하는 창구이자 마케팅 도구이다. 또한 기존 미디어에서 소외되었던 상대적 약자들의 목소리가 기록된다는 면에서 SNS 기록은 사회적 다양성 확보의 수단이자 다양성 그 자체이다. SNS는 집단 기억 형성의 장이자 집단기억 그 자체이며, 공론장의 역할을 수행할 수 있다. 빅데이터 형성의 장이자 빅데이터 그 자체로서의 SNS 또한 기록학적 의미를 지닌다. 인류 역사는 매체의 역사라 볼 수 있는 만큼 SNS 그 자체도 기록되어야 하며 SNS의 휘발성 또한 SNS를 기록으로 관리해야하는 의미를 가지고 있다고 볼 수 있다. 또한 본 논문은 SNS 기록관리를 1차적 관리와 2차적 관리로 나누어 각각 기록관리 주체와 대상, 시기, 방법, 이유 등의 원칙을 구분해 보았다. 1차적 관리는 당사자가 실시간으로 웹에서 무차별적, 시스템적으로 이뤄져야 하며, 2차적 관리는 전문가나 위원회 등에 의해 티핑포인트에서 다양한 평가와 선별을 거쳐, 사회적 문화적으로 수행돼야 한다고 제안했다. 본 논문은 SNS의 역사와 현황, 각종 사례를 분석해 그 가치와 의미를 살펴보고 있으며, 이는 앞으로 이뤄져야 할 SNS 기록관리 연구를 위한 서론 또는 총론의 성격을 지닌다고 할 수 있다.