• Title/Summary/Keyword: Role of Quality Department

Search Result 1,267, Processing Time 0.034 seconds

Structural Modeling of Quality, Satisfaction, Value and Purchase Intention in Health Care Service (환자가 인지하는 의료의 질과 만족도, 서비스 가치, 재이용 의사간의 구조분석)

  • Choi, Kui-Son;Lee, Sun-Hee;Nam, Jung-Mo;Cho, Woo-Hyun
    • Journal of Preventive Medicine and Public Health
    • /
    • v.33 no.4
    • /
    • pp.426-435
    • /
    • 2000
  • Objectives : To determine the relationships among quality, satisfaction, value and purchase intention in health care service. Methods : The data were gathered from out-patients who had used hospital services. They were asked to assess service quality, satisfaction, service value, and purchase intention. A total of 557 usable questionnaires were gathered. The data were analyzed using SAS version 6.12. The analysis methods employed in the study were confirmatory analysis and covariance structural analysis. Results : Service quality exhibited a significant and positive relationship with satisfaction, service value, and purchase intention. Furthermore, satisfaction had a significant and positive relationship with purchase intention. And finally, service value had a significant and positive relationship with both satisfaction and purchase intention. Based on these findings, it is evident that satisfaction was a mediator between service quality and purchase intention. Also service value played a mediating role between service quality and satisfaction. Conclusions : These results suggest that service quality is an antecedent of satisfaction and sonics value, and exerts a stronger influence on purchase intentions than satisfaction and service value do. Thus, managers may need to emphasize service quality in health care.

  • PDF

Mitophagy and Innate Immunity in Infection

  • Cho, Dong-Hyung;Kim, Jin Kyung;Jo, Eun-Kyeong
    • Molecules and Cells
    • /
    • v.43 no.1
    • /
    • pp.10-22
    • /
    • 2020
  • Mitochondria have several quality control mechanisms by which they maintain cellular homeostasis and ensure that the molecular machinery is protected from stress. Mitophagy, selective autophagy of mitochondria, promotes mitochondrial quality control by inducing clearance of damaged mitochondria via the autophagic machinery. Accumulating evidence suggests that mitophagy is modulated by various microbial components in an attempt to affect the innate immune response to infection. In addition, mitophagy plays a key role in the regulation of inflammatory signaling, and mitochondrial danger signals such as mitochondrial DNA translocated into the cytosol can lead to exaggerated inflammatory responses. In this review, we present current knowledge on the functional aspects of mitophagy and its crosstalk with innate immune signaling during infection. A deeper understanding of the role of mitophagy could facilitate the development of more effective therapeutic strategies against various infections.

A Study for the Role Enhancement of Military Geography as an Applied Geography (응용지리학으로서의 군사지리학 역할 제고에 관한 연구)

  • Hwang, Sung-Han;Kim, Man Kyu
    • Journal of the Korean Geographical Society
    • /
    • v.50 no.1
    • /
    • pp.105-122
    • /
    • 2015
  • Military geography has been recognized a part of applied geography appeared in 1960s by the viewpoint applying geographical science technology and knowledge for war. But the contribution for war accompanying violence caused negative recognition in moral viewpoint and led stagnation of military geography's study. Therefore this paper has researched a method improving the role of military geography as a part of applied geography and considered the essential meaning of the military geography's role in the relationship between war and military sciences. Based on this consideration, this paper proposed a research direction necessary for the role contributing human development beyond the viewpoint focusing contribution for war. The result of this study confirmed the characters of the military geography's elements have two attributes contributing for war victory or improving human life quality. Military geography has laid emphasis for usability to war contribution until now and caused unsatisfactoriness of morality. But military geography can complement this unsatisfactoriness by the extension of the role contributing human life quality. This study could examine the possibility doing the role contributing for both war and peace as a intact science.

  • PDF

Effect of role stress, resilience, and professional identity on burnout in dental hygienists (치과위생사의 역할스트레스, 회복탄력성, 전문직정체성이 소진에 미치는 영향)

  • Jang, Hyun-Ah;Han, Su-Jin
    • Journal of Korean society of Dental Hygiene
    • /
    • v.18 no.5
    • /
    • pp.683-691
    • /
    • 2018
  • Objectives: This study aimed to identify measures that can improve the quality of dental hygienists' work by analyzing the effects of role stress, resilience, and professional identity on burnout. Methods: Self-report questionnaires were administered to 339 dental hygienists working in dental institutions located in Seoul, Incheon, and Gyeong-gi, South Korea from August 1 to September 30, 2017. Results: Out of a maximum of 5 points, role stress scored an average of 2.80, resilience scored 3.61, professional identity scored 3.27, and burnout scored 2.78. The factor that most affected the exhaustion of dental hygienists was professional identity (${\beta}=-0.397$), followed by role stress (${\beta}=0.251$), and resilience (${\beta}=-0.150$). Conclusions: The results showed that the role stress, resilience, and professional identity of dental hygienists affected burnout. Efforts to reinforce the resilience and professional identity of dental hygienists may be needed alongside efforts to reduce role stress. Hence, resilience reinforcement programs alongside supplemental education programs that reinforce the work skills required of dental hygienists according to their clinical experience after graduation should be developed.

A Study on Web Service Quality and Role of Relationship Quality of Job Information Sites (취업정보사이트의 웹서비스품질과 관계품질 역할 연구)

  • Cho, Chul-Ho
    • Journal of Korean Society for Quality Management
    • /
    • v.40 no.2
    • /
    • pp.219-230
    • /
    • 2012
  • These days, getting a gob is emerging as a hot social issue, and specialized sites offering job information are rapidly increasing. On the contrary of quantitative increase, job information sites have lots of problems with respect to satisfying customer's needs. This study is designed to explore web-site service quality factors in job information site, and relationship among characteristic web service quality, customer satisfaction, relationship quality and reuse intention. In this study we found that customer satisfaction is prior to relationship quality, which decide long-term customer relationship. And also, Trust which is one of the relationship quality and customer satisfaction affect customers reuse intent respectively. This study also found that characteristic service quality in related to job information site can be composed of four factors such as delivery of information, customization, web design and interaction. Delivery of information, web design and interaction affect trust, and web design and interaction affect customer satisfaction. And also relationship quality is prior to reuse intention.

Gender Role Identity and Quality of life of Hysterectomy Women Receiving Hormone Replacement Therapy (자궁절제술 후 호르몬 대치요법을 받는 여성의 성 역할정체성과 삶의 질)

  • Lee, Hyun-Ju;Park, Hyoung-Sook;Kim, Nam-Hee
    • Women's Health Nursing
    • /
    • v.15 no.4
    • /
    • pp.320-327
    • /
    • 2009
  • Purpose: The purpose of this study was to investigate the degree of the gender role identity and quality of life of women applying hormone replacement therapy with hysterectomy and to identify the relation among these variables. Methods: The subjects were 121 outpatients applying hormone replacement therapy with hysterectomy at a university hospital in Busan province. The data were collected using self-reported questionnaire and medical record, from September to October 2008. Results: There were statistically significant differences in the degree of quality of life according to the age, educational level, occupation, family economic status, Body Mass Index (BMI), menopause state, duration to restarting intercourse from hysterectomy, discomfort from intercourse, satisfaction from intercourse and duration, sources, and formulation of hormone replacement therapy (HRT). The femininity identity group occupied the largest proportion (31.4%), and then the masculinity identity group (28.1%), the undifferentiated identity group (26.4%), and finally the androgyny identity group (14.1%). There was a positive correlation between femininity and quality of life (r=.276, p=.002). Conclusion: These results indicate that HRT helps the women's sense of loss caused by hysterectomy to be reduced, the postmenopausal symptom after hysterectomy to be relieved and the quality of life to be improved.

Anemia in children with chronic kidney disease

  • Min Ji Park;Min Hyun Cho
    • Childhood Kidney Diseases
    • /
    • v.27 no.2
    • /
    • pp.82-88
    • /
    • 2023
  • Chronic kidney disease (CKD) causes numerous changes that destabilize homeostasis, of which anemia is one of its important complications. Anemia significantly reduces the quality of life in children with CKD and plays a crucial role in the progression of cardiovascular disease such as left ventricular hypertrophy, a major cause of mortality in those with advanced CKD. The treatment of anemia is a pivotal factor in reducing morbidity and mortality rates in children with CKD, representing one of the methods for enhancing patients' quality of life.

A Study of Integrated Information System an Automated Warehouse System

  • Park, Young H.;Park, Eui H.
    • Journal of Korean Society for Quality Management
    • /
    • v.16 no.2
    • /
    • pp.48-55
    • /
    • 1988
  • There have been several papers to illustrate how an information system is used in an automated warehouse system. These papers, however. do not carefully address the role of warehouse planning/control systems nor do they recognize how to integrate the management planning/control systems, and automated warehouse system. This article addresses such issues and shows how a business computer system can be used to integrate and unify the warehouse planning/control systems and the automated warehouse system into it single and highly productive operating system.

  • PDF

Analysis Approaches to Data of Both Age and Usage Attributes (시간과 사용량의 속성을 지닌 데이터의 분석방안)

  • Jo, Jin-Nam;Baik, Jai-Wook
    • Journal of Korean Society for Quality Management
    • /
    • v.35 no.1
    • /
    • pp.136-141
    • /
    • 2007
  • For many products failures depend on age and usage and, in this case, failures are random points in a two-dimensional plane with the two axes representing age and usage. Models play an important role in decision-making. In this research, an accelerate failure test (AFT) model is proposed to deal with the two-dimensional data. The parameters are proposed to be estimated through maximum likelihood estimators.

Rest-Activity Rhythm, Sleep Pattern and Quality of Life in Patients with Restless Legs Syndrome (하지불안증후군 환자의 휴식.활동 리듬, 수면 양상 및 삶의 질에 대한 연구)

  • Lee, Eun-Ju
    • Journal of Korean Academy of Nursing
    • /
    • v.39 no.3
    • /
    • pp.422-432
    • /
    • 2009
  • Purpose: In this study rest-activity rhythm, sleep pattern and quality of life of patients with restless legs syndrome were compared with those of a normal group. Methods: The participants in this study were 36 patients with restless legs syndrome diagnosed by a neurologist and 36 participants in the normal group. An actigraph, sleep diary, Pittsburgh Sleep Quality Index and Insomnia Severity Index scale were used as measurement tools for the study. Chi-square test, Lamda test, t-test and Kendall's correlation with SPSS 12.0 program were used to analyze the data. Results: Patients with restless legs syndrome had a higher rest-activity rhythm curve of Least 5 hr's activity(L5) and Most 10 hr's activity(M10) than those of normal group and sleep problems included decreased sleep efficiency and increased sleep latency, wake time and number of awakenings. The scores for the subscales of quality of life in patients with restless legs syndrome were lower than the normal group for general health, physical functioning, role limitations due to emotional problems, role limitation due to physical problems, social functioning, bodily pain, vitality and mental health. Conclusion: The results suggest that further studies are needed to identify rest-activity rhythm according to symptom severity and to develop nursing interventions which consider rest-activity rhythm.