• Title/Summary/Keyword: Role Performance

Search Result 4,941, Processing Time 0.04 seconds

Effects of LMX on Work Stressors, Work Role Performance, and Employee Loyalty in Franchising Hotels (프랜차이즈 호텔의 LMX가 종업원의 직무스트레스, 직무역할성과, 그리고 충성도에 미치는 영향)

  • Kim, Eun-Jung;Cha, Jae-Won;Kang, Tae-Won
    • The Korean Journal of Franchise Management
    • /
    • v.9 no.4
    • /
    • pp.33-43
    • /
    • 2018
  • Purpose - In hotel industry, quality of leader-member exchange(LMX) relationship is very critical, because it impacts on the employee's work attitude and behaviors. Thus, this research examines the effect of LMX on employee loyalty in the context of hotel business and identifies mediating roles of work stressors, work role performance in the relationship between LMX and employee loyalty. This research suggests the guidelines for how hotel leaders should manage their employees and build employee loyalty that improve management and business performance. Research design, data, and methodology - This study tests the structural relationship between LMX, work stressors, work role performance, and employee loyalty. Work role performance divide into three sub-dimensions such as individual task proficiency, individual task adaptivity, and individual task proactivity. In order to examine the purposes of this research, research model and hypotheses were developed. All constructs were measured with multiple items developed and tested in the previous studies. The data were collected from 113 franchise hotel employees and were analyzed using SPSS 22.0 and SmartPLS 3 program. Result - The findings of this research are as follows. First, leader-member exchange(LMX) have significant positive impacts on work stressors, work role performance, and employee loyalty. Second, work stressors have significant negative impacts on work role performance and employee loyalty. Third, work role performance has significant positive impact on employee loyalty. Conclusions - The outcomes of this research indicate that hotel leaders should focus on the dyadic relationship with their employees how to improve employee productivity through LMX relationship. In turn, the quality of this relationship influences employees's work attitudes and behaviors. As a result of increasing job demands in hotel business which relies heavily on human resources, the hotel leader must find ways to prevent or reduce stressors and associated strains. If hotel employees perceive the high quality of LMX relationship, they improve their work role performance which influences loyalty. Therefore, the hotel leaders should develop monetary or non-monetary reward system for the employees and, make an efforts to have unique social exchange relationships with employees.

Mediating Effect of Change Management Activity on the Relationship between the Role of Participants of ERP Implementation and System Performance (ERP 구현의 참여자 역할과 시스템 성과 간의 관계에 있어 변화관리 활동의 매개 효과에 관한 연구)

  • Chang, Hwal-Sik;Oh, Jeong-Eun;Choi, Yoo-Jung;Han, Jung-Hee
    • The Journal of Information Systems
    • /
    • v.16 no.4
    • /
    • pp.75-106
    • /
    • 2007
  • The purpose of this research is to identify a mediating effect of change management activity(CMA) on the relationships between the role of participants of ERP implementation and system performance. In this paper the role of participants are composed of top's management, user's participation, project manager's skill. Also this research organized ERP system performance into the three dimensions(adaptation to the end-user's ERP system, system usage, individual's performance). The major results of this research can be summarized as follow; project manager's role, top management's involvement, and users' participation in ERP project directly affect CMA of system implementation process and have influence system performance through CMA too. CMA also has a positive effect on a series of system performance, that is, adaptation to the end-user's ERP system, system usage, and individual's performance. In conclusion, the role of participants have an considerable influence upon system performance through CMA. This research makes certain that a mediating effect of CMA between the role of participants and system performance exists. Therefore, the companies implementing ERP must consider CMA.

  • PDF

Nursery Room Nurses′ Role Performance for Maternal Role Attainment of Mothers at Early Postpartum Period (산욕초기 어머니 역할획득을 위한 신생아실 간호사 역할수행에 관한 연구)

  • Lee Young Eun;Park Chun Hwa;Park Geum Ja;Kim Young Soon;Park Bong Im
    • Child Health Nursing Research
    • /
    • v.4 no.2
    • /
    • pp.177-192
    • /
    • 1998
  • The early postpartum period is crucial toward in recovery from childbirth and attainment of the maternal role. Maternal role attainment is a complex social and cognitive process of stimulus-response accomplished by learning. Helping for maternal role attainment is one of nursing goals in the early postpartum period. Based on King's conceptual framework for nursing, this study was planned as descriptive correlation study to determine the significant differences of the degree of nursery room nurses' role performance according to several variables of personal, interpersonal, and working system of nurses in nursery room. The purpose of this study was to contribute to the planning of nursing care to help maternal role attainment of the early postpartum period of mothers and to the development of relevant nursing theory. The data were collected from Feb. 3 to 28 by questionnaires with 273 nurses in nursery room. The instruments for this study were consisted of four parts : 21 questions for rot performance of nurse. 37 questions for personal system of nurse including 31 questions for role perception of nurse : 65 questions for interpersonal system including 63 questions for job stress of nurses , 18 questions for working system of nurse. The toos to measure role performance and role perception, and job stress of nurse were tested for internal reliability. Cronbach's Alphas were 0.9612, 0.9058, and 0.9649. The data were analysed by using in S.A.S. computerized program and included percentage, t-test, ANOVA Pearson Correlation Coefficient, and Duncan multiple range test. The conclusions obtained from this study are summerized as follows : 1. The mean score of the items of role performance was 2.12(SD=0.55) in Likert's 4 points scale. 2. The degree of role performance was significantly different according to role perception(p=0.0001), age (p=0.006), educational background(p=0.002) , and certificate of midwife (p=0.03) among variables of personal system of subjects. 3. The degree of role performance was significantly different according to job stress (p=0.0001) and numbers of children(p=0.006) among variables of interpersonal system of subjects. 4. The degree of role performance was significantly different according to having opportunities for baby(p=0.03), the degree of flexibility to bring baby to mother's room(p=0.046), the scope of visitor for baby(p=0.016) , the degree of flexibility of visiting for baby (p=0.049) , the degree of participation of nurse in establishing visiting rules(p=0.017), existence and/or nonexistance of rules for breast feeding(p=0.010) , existence and/or nonexistance of education for breast feeding (p=0.009), existence and/or nonexistance of breast feeding room(p=0.013) , concert methods for breast feeding (p=0.003), working place (p=0.0001), and career(p=0.019) among variables of personal system of subjects.

  • PDF

The Effect of Adolescents' Parents' Role Expectation and Role Performance on Parents and Children's Relationship (청소년이 지각한 부모 역할기대와 역할수행이 부모-자녀관계에 미치는 영향)

  • Park, Sang-Bin;Jeon, Gwee-Yeon;Bae, Moon-Jo
    • Journal of Families and Better Life
    • /
    • v.29 no.5
    • /
    • pp.85-105
    • /
    • 2011
  • The purpose of this study was to investigate the variables on adolescents' perception of parents and children's relationship. Independent variables were the expectation of the parents' role, role performance by adolescents' perception and socio-demographic variables. In order to achieve this purpose, the survey was taken by 758 adolescents (middle & high school students) from Daegu. The data were analyzed by frequency, percentage, mean, Factor Analysis, Cronbach's ${\alpha}$, Pearson's correlation coefficient, Multivariate Analysis of Variance, Scheffe test for post hoc, and Multiple Regression. The major findings were: 1) Role expectation had significant differences in the grade, gender, birth order, father's level of education, father's job, mother's age, and household economy of socio-demographic variables. Role performance showed significant differences in the grade, gender, father's age, parents' level of education, father's job, and household economy of socio-demographic variables. 2) Adolescents' perception of parents and children's relationship was affected by role expectation and role performance.

The Effects of Infant Care Teacher's Emotional Intelligence and Organizational Culture on Role Performance (영아보육교사의 정서지능과 어린이집 조직문화가 역할수행에 미치는 영향)

  • Shin, Hee Jung;Moon, Hyuk Jun
    • Korean Journal of Childcare and Education
    • /
    • v.9 no.3
    • /
    • pp.291-308
    • /
    • 2013
  • This study focuses on variables affecting role performance of infant care teachers and aims at developing quality care service by means of role performance of infant care teachers. The research participants were 350 infant care teachers in nurseries in Seoul, Incheon and Gyeonggi area. The results are as follows. First, there was no difference by age on teachers' emotional intelligence, organizational culture and role performance. As for educational level, there was a difference in 'counseling and emotional support' a subordinated factor in role performance. As for career, there was a difference in 'education and teaching activity' a subordinate factor of role performance. As for working facility type, there was a difference in emotional intelligence and organizational culture. Second, there was correlation between infant care teachers' emotional intelligence and organizational culture, and their role performance. Third, infant care teachers' emotional intelligence was the best predictor of their role performance. Therefore, more studies should be done to raise the emotional intelligence of infant care teachers.

The Influences of Role Awareness, Experience and Competency on Performance of Forensic Nursing Role among Emergency Department Nurses (응급실 간호사의 법의간호학적 역할인지, 경험, 역량이 법의간호학적 역할수행에 미치는 영향)

  • Ahn, Hye-Kyoung;Sung, Mi-Hae
    • Journal of East-West Nursing Research
    • /
    • v.24 no.1
    • /
    • pp.10-19
    • /
    • 2018
  • Purpose: The purpose of this study was to examine factors affecting the performance of the forensic nursing role among emergency department (ED) nurses. Methods: Data collection was conducted on 125 nurses of EDs in 9 medical centers in U metropolitan city from June 20 to July 20, 2016. Data were analyzed by descriptive statistics, t-test, ANOVA, Pearson's correlation coefficients, and stepwise multiple regression using SPSS Win 21.0 program. Results: There were statistically significant differences in the performance of the forensic nursing role according to the types of emergency medical institutions, perception of the forensic nursing and forensic nurse. Performance of the forensic nursing role had positive relationships with the awareness of the forensic nursing role and forensic nursing competency. Factors affecting the performance of forensic nursing role were forensic nursing role awareness, the types of emergency medical institutions and forensic nursing competency. These factors explained 40.8% of the total variance. Conclusion: The results suggest that awareness of the forensic nursing role, forensic nursing competency and the types of emergency medical institutions have influences on the performance of forensic nursing role. Therefore, it is necessary to design interventions suitable for the types of emergency medical institutions for ED nurses to enhance the awareness of forensic nursing role and to reinforce forensic nursing competency.

A Comparative Study on the Grandmothers’ Role Performance Toward their School-Aged Grandchildren between Working and nonworking Mother Families (학동기 손자녀에 대한 조모의 역할수행: 취업모가족과 비취업모가족 비교)

  • 이미숙;조병은;강란혜
    • Journal of the Korean Home Economics Association
    • /
    • v.42 no.4
    • /
    • pp.69-84
    • /
    • 2004
  • The purpose of this study was to compare the grandmothers' role performance toward their grandchildren in the elementary school between working and nonworking mother families. The subjects were 274 grandparent-grandchild pairs. The structured questionnaires, from both grandmothers and grandchildren were collected in 2001. Using statistical techniques such as factor analysis, t-test, Pearson's correlation, and multiple regression analysis, the major findings were as fellows: 1) The level of the grandmothers' role performance is moderate in general. However, the grandmothers in working mother families perform surrogate mother roles more strongly than the grandmothers in nonworking mother families.2) While contact between grandmother and grandchild is associated with the grandmother's role performance in working mother families, the grandmother's age and the closeness between grandmother and mother are related to the level of the grandmother's role performance in nonworking mother families. In conclusion, the grandmothers' role performance in working mother families was found to be more important in the supporting system than in nonworking mother families.

The Mediating Role of Distribution Kahn's Engagement: An Empirical Evidence of Salesforce in Indonesia

  • AKOB, Muhammad;ARIANTY, Rezki;PUTRA, Aditya Halim Perdana Kusuma
    • The Journal of Asian Finance, Economics and Business
    • /
    • v.7 no.2
    • /
    • pp.249-260
    • /
    • 2020
  • This study aims to explore the role of Khan's engagement dimension previous study in mediating the relationship between work-life balance and in-role and extra-role performance of salesforce. To measure the data, a quantitative approach conducted through a survey of the sales force in the financial services industry sector in Makassar City, Indonesia. We determine the sample by using purposive sampling technique, and a total of 188 salesforce respondents. SEM-PLS with the second-order model was applied to test the measurement model and the mediator role of the engagement. The results show that the engagement dimension fully mediates the effect of work-life balance on both in-role and extra-role performance direct or indirect effect. the findings in this study also address the great concern of both individuals and organizations that the antecedents of the work-life balance variable are fundamental reasons for improving performance. The results of this study indicate that the work-life balance program positively influences engagement. Overall, we can conclude that commitment not only serves as a means for employees to fulfill formal job requirements. This can also encourage them to take action that goes beyond the precise requirements of their work by presenting them physically, emotionally, and cognitively in the work environment.

Project Team Leader's Roles and Team Performance (프로젝트 팀 리더의 역할과 팀성과)

  • 김영배;차종석
    • Journal of the Korean Operations Research and Management Science Society
    • /
    • v.19 no.1
    • /
    • pp.123-144
    • /
    • 1994
  • This Study has empirically examined the relationship between the role of R & D project leaders and their team performance using data from 87 project teams in 6 R & d organizations. The results reveal that : 1) R & D project leaders play five different roles for performing their jobs-strategic plannar, team builder, gatekeeper, expert and champion : 2) all but the champion role of leaders are positively associated with project team performance unless they have too short team tenure to materialize their role efforts : 3) However, the relationship between the role of leaders and project team performance varies according to characteristics of their team and project tasks. More specifically, it becomes more important for leaders to focus on gatekeeping and championing roles as their team gats older. Team building role of leaders is more important for higher performance of relatively certain R & D projects, while for uncertain R & D projects gatekeeping role appears to be more important.

  • PDF

Variables Influencing the Role Performance of Public Kindergarten Teachers (공립유치원 교사의 역할수행에 영향을 주는 교사 내·외적 요인)

  • Cho, Boo-Kyung;Nam, Ok Jah
    • Korean Journal of Child Studies
    • /
    • v.27 no.6
    • /
    • pp.81-96
    • /
    • 2006
  • The purpose of this study was to investigate the variables that influence public kindergarten teachers' role performance. A sample of 320 public kindergarten teachers in Gyeonggi-Do was selected randomly. Teacher's career, educational background, age, self-concept, and awareness of teaching profession, class size, age of classroom students, and organizational climate were examined as possible factors affecting teachers' role performance. Results showed that all factors except class size were related to teachers' role performance. The most significant impact on public kindergarten teachers' role performance was teacher autonomy in organizational climate.

  • PDF