• Title/Summary/Keyword: Relationship

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The Influencing Factors on Working Men's Depression: Focusing on Relationship Stress at Work and Family Relationship Stress (직장 남성의 우울감에 영향을 미치는 요인: 직장 내 대인관계 스트레스와 가족관계 스트레스를 중심으로)

  • Lee, So-Hui;Kim, Sunghee
    • Journal of Family Resource Management and Policy Review
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    • v.23 no.4
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    • pp.75-95
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    • 2019
  • The purpose of this study was to investigate the effects of relationship stress at work and family relationship stress on working men's depression in order to improve their mental health. Data were collected via questionnaire from 313 white-collar workers living in Seoul, Daejeon and Gwangju. There were significant differences in depression depending on age, spouse, age of child, family size and years of labor. There were positive correlations among depression, relationship stress at work and family relationship stress. The family relationship stress was the most influential factor on depression, followed by relationship stress at work. Family relationship stress had a mediating effect on depression and relationship stress at work. These results showed that employers should manage depression of workers in a family friendly way to reduce the stress in relationship at work and home such as work and family balance policy.

The Influence of Service Quality and Relationship Benefit on Customer Voluntary Performance in Apparel store (의류점포(衣類店鋪)의 서비스품질(品質) 및 관계효익(關係效益)이 고객(顧客) 자발성(自發性)에 미치는 영향(影響) 연구(硏究))

  • Choeng, Young-Ju;Jang, Eun-Young;Lee, Sun-Jae
    • Journal of Fashion Business
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    • v.11 no.2
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    • pp.1-13
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    • 2007
  • The purpose of this study is to confirm Customer Voluntary Performance as a new strategy that contributes to Service Quality and maintains customer Relationship, and to understand how Service Quality and Relationship Benefits on Customer Voluntary Performance. To pursue the above purposes, the experimental model showing the working process was designed like this: Service quality - Relationship Benefits - Customer Satisfaction - Relationship Quality - Customer Voluntary Performance. To accomplish the experimental study, questionnaire method was chosen and targeted women living seoul. 721 questionnaires were used in last analysis. SPSS 8.0 was used in analysis of data. The results show that (1)Customer satisfaction was affected by Service Quality and Relationship Benefits affirmatively; (2)Relationship Quality was affected by Customer Satisfaction, Service Quality, Relationship Benefit; (3)Customer Voluntary Performance was affected by Relationship Quality and Customer Satisfaction; (4)Service Quality and Relationship Benefits influenced on Customer Voluntary Performance. This study has a important meaning that it provides marketing strategy on satisfied relationship maintenance and customer satisfaction creation.

The Effect of Cosmetic Companies' CRM Activities on Relationship Benefits, Relationship Commitment and Brand Switching Reduction Intention (화장품기업의 CRM활동이 고객의 관계편익, 관계몰입 및 브랜드전환 감소의도에 미치는 영향)

  • Hwang, Seon-A;Hwang, Sun-Jin
    • Journal of the Korean Home Economics Association
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    • v.49 no.7
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    • pp.97-109
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    • 2011
  • This study examined the relations among CRM activities of cosmetic companies, relationship benefits, relationship commitment, and brand switching reduction intention. The participants consisted of 399 women over the age of 20. The results of this study were as follows: First, CRM activities were perceived as a concept of sub-components, and the customers recognized the relationship benefits and commitments. Second, CRM activities did not make a positive effect on brand switching reduction intention. Third, CRM activities had a positive influence on relationship benefits, and the relationship benefit affected the brand switching reduction intention positively. Fourth, CRM activities created a positive effect on relationship commitment, and also the relationship commitment had a positive effect on brand switching reduction intention. Lastly, relationship benefits had a positive effect on relationship commitment and it was precedent variables.

Effect of Reducing and Increasing Factors in Relationship Conflict on Relationship Exit in the Relationship Between Auto Parts Supplier and Buyer (자동차부품 공급업체와 구매업체의 관계에서 관계갈등 감소요인과 증대요인이 관계이탈에 미치는 영향)

  • Pyun, Hae-Soo
    • Journal of Arbitration Studies
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    • v.31 no.4
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    • pp.99-117
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    • 2021
  • In this study, the effect of reducing and increasing factors in relationship conflict on the relationship exit between auto parts suppliers and buyers was analyzed based on transaction cost theory and relational exchange theory. As a result of the hypothesis test, Hypothesis 1, which states that relationship commitment will hurt relationship exit, and Hypothesis 3 that replacement will harm relationship exit were supported. In addition, Hypothesis 2 which states that transaction-specific investment will positively affect relationship exit was not supported. The theoretical and practical implications of this study are as follows. This study has identified the antecedents of relationship exit by comprehensively applying the transaction cost theory and relational exchange theory. In addition, this study can identify what a company should manage specifically to lower conflict and relationship exit by identifying the antecedents of relationship exit. The limitations of this study and the directions for future studies are as follows. First, not all of the antecedents of relationship exits between auto parts suppliers and buyers have been extensively investigated in the viewpoint of the transaction cost theory and relational exchange theory. In the future, it is necessary to identify additional factors. Second, the study was conducted only from the supplier's viewpoint. In future studies, it is expected that more accurate research results can be obtained by simultaneously examining the supplier's point of view and the buyer's point of view.

The Structural Relationships between Interactivity, Identification, Relationship Quality, and Loyalty of e-Brand in Internet Site (인터넷사이트에서 e-브랜드의 상호작용성, 일체감, 관계품질과 충성도에 관한 구조적 관계)

  • Lee, Yong-Ki;Lee, Jung-Ran;Yoo, Dong-Keun
    • Asia pacific journal of information systems
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    • v.15 no.4
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    • pp.1-26
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    • 2005
  • This study was to identify the concepts and dimensions of interactivity and to examine the effect of interactivity on identification, relationship quality, and loyalty of e-brand in Internet sites using structural equation model(SEM). For these purposes, the authors developed several hypotheses. The results are as follows. First, control is not associated with identification, but is positively associated with relationship quality. Second, two-way communication is not associated with identification and relationship quality. Third, responsiveness is associated with identification and relationship quality. Fourth, identification is associated with relationship quality. Fifth, identification is not associated with loyalty, while relationship quality is associated loyalty. This means that identification and relationship quality play the partial mediating roles in the relationship between interactivity and loyalty. At the end of this paper, managerial implications, limitations, and future research directions were suggested.

A Study on the Mother and Daughter-in-laws Relationship by Social class (계급별 고부관계접근을 위한 기초연구(I))

    • Journal of Families and Better Life
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    • v.15 no.2
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    • pp.21-32
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    • 1997
  • The stdy of this study is to explore whether there is a social class difference in the relationship of mother and daughter-in-laws. The findings and summarized as follows. in the upper class the relationship of mother and daughter-in-laws seems 'fictitious one' In the middle class when her husband's occupation status is higher than his father's the relationship of mother and daughter-in-laws seems 'the relationship which is trobultesome only on daughter-in-law's behalf. When her husbands' occupation status is similar to his father's and her family is living together with in-laws and she and her mother-in=law are housewives the relationship of mother and daughter-in-laws seems 'the troublesome relationship for the both parts of mother and daughter-in-laws' In the same situation as above except the fact that the mother-in-law is housewife and daughter-in-law working the relationship between mother and daugther-in-laws seems apper to be 'interdependence' When her husband is self- mployed the daughter-in-laws keeps the interdepen-dent relationship with the mother-in-law. In the low class the relationship of mother and daughter-in-laws seems 'neglect' or 'conflicting'.

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Moderating effect of social relationship on academic stress and psychological health (청소년의 학업스트레스와 정신건강의 관계에서 사회적 관계의 조절효과)

  • Kim, Youn-Hee;Yoo, Mi-Sook
    • Journal of Families and Better Life
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    • v.28 no.5
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    • pp.225-234
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    • 2010
  • The purpose of this study is to examine moderating effect of social relationship on the relationship between academic stress and psychological health among of adolescents. This data used in this study used data was derived from the wave 2-4(2004-2006) of Korean Youth Panel Study (KYPS). The results show that social relationship(parent-child relationship and peer relationship) had a moderating effect on academic stress and psychological health of adolescents. In short, it was verified that in the case of good social relationship, academic stress could actually buffer the effect of psychological health. However, it terms of parent-child relationship, it was not confirmed to have a moderating effect on academic stress and psychological health in the 11th grade. The results from above suggest that schools and related facilities adolescent should consider the program to reinforce social relationship and the timing of the intervention.

Consumer's Perception to Service Relationship Efforts and Mediating Role of Relationship Quality to Relationship Performance in Retailing Stores (소매점의 서비스 관계노력 지각과 관계성과에 따른 관계품질의 매개역할)

  • Choi, Chul-Jae
    • The Journal of the Korea Contents Association
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    • v.17 no.8
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    • pp.535-550
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    • 2017
  • The purpose of this study is to identify the factors that customers perceive as important relationship investment in the relationship efforts provided by retailers for customer relationship purposes and to explain the mediating role of relationship quality such as trust, relationship commitment in the relationship perceived relationship investment and relationship performance. For this study, 270 respondents were surveyed and data were analyzed using SPSS 21.0 and AMOS 20.0 statistical package. Statistical analysis tools, such as SPSS 21.0 and AMOS 20.0 were utilized for ensuring the validity and the reliability, whereas the SEM method was used for testing the research hypothesis. The results of study are as follows. Financial efforts and structural efforts have affected perceived relationship investment. Perceived relationship investment affected trust and relationship commitment but not loyalty. Trust influenced relationship commitment and loyalty whereas relationship commitment did not affect loyalty. Therefore, it is important for retail marketing managers to provide tangible rewards and special benefits at all times in order to recognize that they are doing the best service efforts for customer relations. In order to secure long-term and stable profits by establishing a relationship with them, the service marketing strategies should be promoted to enhance the relationship quality by raising the level of trust.

Analysis on the Rental Housing Service Preferences according to Social Relationship (사회적 관계 유형별 임대주택 서비스 선호특성 분석)

  • Jung, Su-Jin;Han, Jeong-Won
    • Journal of the Korean housing association
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    • v.27 no.6
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    • pp.113-124
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    • 2016
  • The purpose of this study is to analyze characteristics of rental housing management and service preference according to social relationship types. The data for the analysis was collected through questionnaire survey method from 12th, April to 4th, May, 2016 and 565 data were finally used. Data were statistically analyzed using SPSS WIN 18.0. The findings of this study are as follows: 1) the six factors on social relations of subjects are made up as 'interpersonal stress of the relationship', 'new relationship', 'neighbor relations', 'online relationship', 'family relations', and 'friendship'. 2) Along with this result, cluster analysis was carried out, and four social relation types are classified and named as the 'extroverted relationship type', 'passive relationship type', 'active relationship type' and 'introverted relationship type'. 3) Rental housing management and service was examined separately as 'housing management system', 'housing services', and 'community facilities'. Differences in preference were identified by type of social relationship. Housing services and community facilities showed a significant difference in almost all items. In the housing management system, most of the items did not show any significant difference according to social relationship types.

The Effect of Five Years Old Boys' and Girls' Self-Concept and Leadership on the Teacher-Child Relationship (만 5세 남녀유아의 자아개념과 리더쉽이 교사-유아관계에 미치는 영향)

  • Ma, Ji-Sun;An, Ra-Ri
    • Journal of the Korean Home Economics Association
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    • v.49 no.8
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    • pp.1-12
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    • 2011
  • This study was designed to examine the effect of five years old boys' and girls' self-concept and leadership on the teacher-child relationship. The participants were 51 boys and 64 girls who were five years old in Jeonrabukdo. The results were as follows. First, in the case of the boys, there was significant relationship between their self concept of language, the parent relationship and an intimate teacher-child relationship. The self-concept of body and the teacher-child relationship of conflict were positively correlated. In the case of the girls, there were significant relationships between the self concept of body, language, the parent relationship, friends' relationship and the general and intimate teacher-child self-concept. The self-concept of mathematics and conflictive teacher-child relation were positively correlated. Second, there were significant relationships among the sub variable of leadership and an intimate teacher-child relationship. However, prosocial leadership, directedness and a conflictive teacher-child relationship were negatively correlated in the case of the boys. Third, the teacher-child relationship was affected by leadership more than the self concept, and prosocial leadership was highly related in boys and girls.