• Title/Summary/Keyword: Relational Orientation

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A Study on the Effect of Service Provider's Emotional Intelligence and Cognitive Intelligence on Customer Satisfaction (서비스 제공자의 감성지능과 인지지능이 고객만족에 미치는 영향에 관한 연구)

  • Kim, Yoo-Kyung
    • Proceedings of the Korea Database Society Conference
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    • 2008.05a
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    • pp.263-291
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    • 2008
  • This study is designed to examine how emotional intelligence and cognitive intelligence affect customer satisfaction (social satisfaction, economic satisfaction) and long-term relational orientation of a service provider. The results of the study revealed that both cognitive intelligence of a service provider and economic satisfaction of customers have a positive relationship with longterm relational orientation, while only use and control of emotions except understanding emotions in the self and in others among emotional intelligence of a service provider have a positive, significant effect on social satisfaction of customers. As mentioned above, it can be said that the study is much more significant, at this point where previous studies failed to sufficiently recognize the importance and necessity of studies on emotional intelligence of a service provider. Moreover, the study is expected to provide useful foundations for training and development of employees in the service industry in practice.

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The Mediating Effect of Social Capital on the Relationship between Entrepreneurial Orientation and Startup Performance: The Cases from the Philippines (필리핀 스타트업의 기업가적 지향성과 기업성과에 관한 연구: 사회적 자본의 매개 효과)

  • Jung, Ji Hoon;Kim, Ki Seok;Cho, Dai Yon
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.15 no.6
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    • pp.81-94
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    • 2020
  • Based on innovative technologies and new start-up ideas, startups have been actively researched on the entrepreneurship needed to strengthen the organization's capabilities and generate results in the start-up process. This study studied the entrepreneurial orientation on the performance of startups in the Philippines and the financial and non-financial performance of enterprises. This study carried out not only the entrepreneurial orientation to the performance of Filipino startups but also the role of social capital as parameters in the performance of enterprises. The empirical research was completed for 93 Philippine startups and the suitability of the research model was evaluated with a PLS-based structural equation model. The results of the study first confirmed that the enterprise orientation of Philippine startups has a positive impact on both financial and non-financial performance of the enterprises. Second, the entrepreneurial orientation of Philippine startups has been shown to have a positive effect on both the structural, cognitive and relational dimensions of social capital. Third, it was found that the relevant dimensions of social capital mediated both the corporate orientation and the relationship between the financial and non-financial performance of the entity. Entrepreneurial orientation has been confirmed to be directly or indirectly affecting the performance of startups through social capital. These findings reaffirmed that entrepreneurial orientation is still a valid important factor in developing countries as well as in countries such as Korea and the United States. Based on this study, we have identified the need for research from a more integrated perspective, such as the concept of strategic orientation. Finally, practical implications were presented to reflect the findings analyzed.

The Effect of the Fraction Comprehension and Mathematical Attitude in Fraction Learning Centered on Various Representation Activities (다양한 표상활동 중심 분수학습이 분수의 이해 및 수학적 태도에 미치는 효과)

  • Ahn, Ji Sun;Kim, Min Kyeong
    • Communications of Mathematical Education
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    • v.29 no.2
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    • pp.215-239
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    • 2015
  • A goal of this study is figuring out how fraction learning centered on various representation activities influences the fraction comprehension and mathematical attitudes. The study focused on 33 4th-grade students of B elementary school in Seoul. In the study, 15 fraction learning classes comprising enactive, iconic, and symbolic representations took place over 6 weeks. After the classes, the ratio of the students who achieved relational understanding increased and the students averagely recorded 90 pt or more on the fraction comprehension test I, II and III. Two-dependent samples t-test was conducted to analyze a significant difference in mathematical attitudes between pre-test and post-test. On the test result, there was the meaningful difference with 0.01 level of significance. To conclude, the fraction learning centered on various representation activities improves students' relational understanding and fraction understanding. In addition, the fraction learning centered on various representation activities gives positive influences on mathematical attitudes since it increases learning orientation, self-control, interests, value cognition, and self-confidence of the students and decreases fears of the students.

Automatic Extraction of 3-Dimensional Road Information Using Road Pavement Markings (도로 노면표지를 이용한 3차원 도로정보 자동추출)

  • Kim, Jin-Gon;Han, Dong-Yeub;Yu, Ki-Yun;Kim, Yong-Il
    • Journal of Korean Society for Geospatial Information Science
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    • v.12 no.4 s.31
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    • pp.61-68
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    • 2004
  • In this paper, we suggest an automatic technique to obtain 3-D road information in complex urban areas using road pavement markings. This method is composed of following three main steps. The first step is extracting the pavement markings from aerial images, the second one is matching the same pavement markings in two aerial images, and the last one is obtaining the 3-D coordinates of those using EOP(exterior orientation parameters) of aerial images. Here, we focus on the first and second step because the last step can be performed by using the well hewn collinearity condition equation. We used geometric properties and spatial relationships of the pavement markings to extract the lane line markings on the images and extracted arrow lane markings additionally using template matching. And then, we obtained 3-D coordinates of the road using relational matching for the pavement markings. In order to evaluate the accuracy of extraction, we did a visual inspection and compared the result of this technique with those measured by digital photogrammetric system.

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The Value of Entrepreneurial Orientation and Social Capital for Enhancing Collective Performance in R&D Collaborations of Korean Ventures (벤처기업의 R&D협력에서 사회적 자본과 기업가적 지향성이 협력성과에 미치는 영향)

  • Seo, Ribin
    • Journal of Korea Technology Innovation Society
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    • v.20 no.1
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    • pp.1-33
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    • 2017
  • In the last decades, technology-oriented small firms, i.e. venture businesses, have been increasingly engaged in R&D collaborations with external parties as strategic means for technological innovation. Despite ample evidence on the benefit of such collaborations for the firms, there has been less attention to examining whether and how the firms' social interactions with cooperating partners and their managerial characteristics contribute to that benefit. Drawing on the theories of social capital and entrepreneurial orientation, this study is to remedy this gap. The theory of social capital, referring to a sum of the value and potential resources embedded in social relationships of collectives, provides an integrated view of social factors among cooperating partners, e.g. strong ties, network stability, trust, reciprocity, shared vision and value. It categorizes these factors into structural, relational, and cognitive dimensions of social capital. Entrepreneurial orientation theory captures firms' managerial characteristics as a combination of innovativeness, proactiveness, and risk-taking. This addresses firms' managerial process to utilize and combine internal and external resources for wealth creation and opportunity realization. Against this background, this study investigates what roles social capital among cooperating R&D partners and entrepreneurial orientation of the collaborating firms play for collective performance improvement in R&D collaborations. In terms of the collective performance, this study adopts two indicators: technological competitiveness and business performance. Technological competitiveness refers to the contribution of a technology developed by a cooperative R&D project to competitive advantage of a firm while business performance is defined as the financial and economic outcome of a collaboration. Using a sample of 218 Korean ventures engaging in R&D collaboration with external parties, the author finds the significant effects of social capital (i.e. structural, relational, and cognitive dimensions) and entrepreneurial orientation (i.e. innovativeness, proactiveness, and risk-taking) on both of the technological competitiveness and the business performance. Further, the higher the social capital among R&D partners, the more likely it is to foster the entrepreneurial orientation at firm-level. Most importantly, the entrepreneurial orientation at firm-level is an significant mediator of the relationship between social capital and collective performance. Beyond these novel empirical findings, this study contributes to the literature on R&D collaboration. The findings' implications for management and policy are deeply discussed in the conclusion.

The Influence of Mediating Effects of Social Capital on Social Entrepreneurship (사회적 기업가정신에 대한 사회적 자본의 매개효과가 사회적 성과에 미치는 영향)

  • Kim, Hyung-Ju;Jeon, In-Oh
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.12 no.5
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    • pp.55-66
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    • 2017
  • The purpose of this study is to examine whether the social capital supported by social enterprises play a role in ensuring self-sustaining and sustainable growth, and to examine whether the mediating effect of social capital have a central effect on social performance. The results of this study are as follows: Innovation and orientation-to-social-value of social entrepreneurship have positive effects on structural capital, and positive influence on cognitive capital and relational capital, but innovation only has no effect. In addition, social entrepreneurship is partially mediated by structural capital. In the mediating effect between social entrepreneurship and cognitive capital, only the risk-taking and the orientation-to-social-value have a partial mediation effect on cognitive capital. However, only the initiative of relational capital was found to have a full mediating effect. And social capital has a positive effect on social performance as a whole. In conclusion, considering that the realization of economic purpose and other social purpose of social enterprises will help to develop and create jobs in the local community, and that they are engaged in business activities in a poor management environment, to provide policy support for inducing high value-added industries through industry-specific collaborations.

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An Analysis of 'Family Constitution' and the Development Plan for the 'Making Family Constitution' Project in Healthy Family Support Centers : With a Focus on Healthy Family Support Centers in Seoul (건강가정지원센터 '가정헌법 만들기' 사업의 '가정헌법' 분석과 발전방안 : 서울 지역 건강가정지원센터를 중심으로)

  • Lee, Eun-Joo;Jun, Mi-Kyung
    • Journal of Families and Better Life
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    • v.31 no.2
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    • pp.93-108
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    • 2013
  • This study aimed to analyze the functionality and healthiness of family rules through a relational analysis of the relationship between the rule frequency by sub-family system and the content properties shown in the 'family constitution', It also aimed to examine the relationship between the perception degree of healthy family elements and the family subsystem rules and prepare the project development plans. As a result, it was a found that there were many dysfunctional rules, and healthiness was not satisfied. Project development plans include specific project plans, delivery systems, an orientation for practitioners, the necessity of evaluation and feedback, family health diagnosis, association with other project areas, and small scale operations.

Automated Assembly Modeling using Kinematics Constraints (기구학적 구속조건을 이용한 자동 조립 모델링)

  • Kim Jae Seong;Kim Gwang Su
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2002.05a
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    • pp.272-279
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    • 2002
  • A common task in assembly modeling is the determination of the position and orientation of a set of components by solving the spatial relationships between them. Assembly models could be constructed at various levels of abstraction. They could be classified into component or geometry-level assembly models. The geometry-level assembly design approach using mating constraints such as against and fits is widely used in the commercial modelers, but it may be very tedious in some cases fur designer. In this paper, we propose a new method to construct an assembly model at the component-level by extracting joint mating features from the kinematics constraints specified between components. The assembly model constructed using the proposed method includes hierarchical and relational assembly models, component/sub-assembly positions and degrees of freedom information. The proposed method is more intuitive and natural way of assembly design and it guarantees the topological robustness of assembly modification such as component replacement and modification.

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Full Pose Measurement of a Robot by the Wire Parallel Mechanism (와이어 병렬 메카니즘에 의한 로봇의 완전 자세 측정)

  • Jeong, Jae Won;Kim, Soo Hyun;Kwak, Yoon Keun
    • Journal of the Korean Society for Precision Engineering
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    • v.14 no.5
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    • pp.134-142
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    • 1997
  • In this study, we proposed the wire parallel mechanism that can be used to measure a full pose of a robot. It is composed of six parallel links using wire. The position and orientation of the end effectorf of a robot are calculated using the length of wires which is measured by the encoder. The complex non- linear equations of the forward kinematics are solved by using a numerical method, and the unique solution is obtained from the geometric configuration of the device. The length error of the wire which occurs in static condition is compensated by the relational equation that considered longitudinal extension and defoection of the wire. Through this work, we known that the proposed device has a good accuracy( .+-. 0.01mm) in a large measuring region, so it can be used effectively in a callibration of a robot which required a low cost.

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Characteristics of Relational Representation of Light and Architectural Space Elements in Luis Barragan's Houses (루이스 바라간 주택공간에 나타난 빛과 건축공간요소의 상관적 표현 특성)

  • Kim, Ji-Eun;Lee, Jung-Wook
    • Korean Institute of Interior Design Journal
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    • v.23 no.3
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    • pp.48-55
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    • 2014
  • Luis Barragan is a representative Mexican architect. He designed architectural space as a local architect in consideration of the Mexico's harsh Mediterranean climate. His manifestation of the regionality can be found mainly in his precise expression of light. Such method and concept of using light in Barragan's architecture made a huge impact on later architects but detailed studies on this issue have not been made actively. Hence, this paper intended to suggest a starting point or an orientation by illustrating the characteristics of using and expressing light in architecture through his cases of housing works. The study method was as follows. First, the general characteristics of light were identified by analyzing the elements of architectural space that dealt with light and the characteristics of expressing light shown in the architectural space. Second, the architectural background of Luis Barragan and the architectural space elements of the light expressed in his architectural space were extracted to form a hypothetical ground. Third, five of his works on the houses in his prime (after the year of 1945) were analyzed to explore the characteristics of relational representation between light and the architectural space elements in his architecture. Through this process, it was learned that, in his architectural works, light was the embodiment of the location-related, time-based, daily and illusionary experience into architecture. In addition, meditative light could be experienced by contrasting the soft and dispersed light and shadow of the inside space of Barragan's houses with the strong external light. Therefore, through the process above, this study is hoped to provide an opportunity for the contemporary architects of our era to rethink the fundamental correlation between architecture and light.