• Journal of Korean Society of Archives and Records Management
• /
• v.13 no.2
• /
• pp.201-225
• /
• 2013

This study aims to investigate services of presidential archives in Korea for users who utilize holdings of the archives for scholarly purposes, as well as to examine users' perception of the services. For these purposes, the study analyzed the content of 13 U.S. presidential libraries' Web sites in terms of their research services. In addition, it examined the content of a Korean presidential archives' Web site regarding its research services. Telephone interviews of three staff members of the presidential archives were conducted to better understand the services. With this, three users who have written research papers by using presidential records were interviewed by telephone. It was found that federated search services, access by subjects, and related records of search results were considered necessary by users. A variety of digitized records should be provided online and the services needed should be changed from mere processing of FOIA requests to archival reference services to meet users' needs. Congruently, the presidential archives should provide specialized services to offer records relevant to users' research interests and to provide the compilation of selected records crucial for research.

• Journal of Korean Society of Archives and Records Management
• /
• v.12 no.3
• /
• pp.177-201
• /
• 2012

This study investigated the status of information services in records and archives centers using the Web to survey and by interviewing archivists and professionals. Services offered are not various, but some actives services including offering records via SNS and provising exibitions using records are offered. Many of the requested records are for evidence and reference for works, and the finding aids are limited in their functions. Also, the barriers in offering services were mostly due to the fact that the duties of managing records are mostly performed by one profession, and they have not enough time to provide services with the lack of manpower. Also the arrangement and description level is not enough and the records systems have limitations including lack of search functions. For better services, improvement of the systems and the supplement of manpower is considered to be most urgent.

• Journal of Korean Society of Archives and Records Management
• /
• v.17 no.3
• /
• pp.139-160
• /
• 2017

Research records have become more important because of the increased significance of the preservation and use of such records. Therefore, many research institutions provide web-based research records archival information services. However, no evaluation of these research records services has been conducted, so problems arise that make discussing the current state of such services and their future improvement difficult. Therefore, this study evaluates web-based archival information services for research records and proposes ways to vitalize them. This study analyzes the characteristics of NTIS and NKIS, which are types of web-based archival information services for research records, and evaluates them using the same evaluation measures. Finally, this study recommends ways to improve web-based archival information services for research records.

• Journal of Korean Society of Archives and Records Management
• /
• v.20 no.4
• /
• pp.107-128
• /
• 2020

In recent years, many users preferred video records, and as the broadcasting video data becomes necessary, the demand for video records' use has increased. However, most broadcasters' archive agencies currently provide archive services only for internal employees, and for the general public. In this study, the web-based online information services provided to the general public in the archive sites of domestic and foreign public broadcasting companies were examined and analyzed. The evaluation criteria for the web-based records information services were identified in three service areas: online accessibility, search and online browsing, and outreach or expansion services. The overseas public broadcasters' web-based services and the public broadcasting companies' current status were examined for each area. Based on the examination, direction improvements, such as providing online search and records, developing various outreach services, and expanding user levels were proposed for the information services on broadcasting video data in public broadcasting companies for the general public.

• Journal of Korean Society of Archives and Records Management
• /
• v.19 no.3
• /
• pp.179-204
• /
• 2019

The study aims to investigate the management status of fire services records of local government D in the metropolitan area. To achieve this, the study analyzed the data from 2013 to 2017 based on the production, preservation, and disposition processes of records. The findings are as follows: 1) unkept regulations to transfer the records, 2) a lack of understanding of archival objects, 3) reconsideration of the history management of the records appraisal committee, 4) and an on-site update of records. Therefore, this study suggested the following for an effective fire services records management: 1) training for the fire services records management, 2) proper budgeting for the records management, 3) and secured metadata for the history management of records.

• Journal of Korean Society of Archives and Records Management
• /
• v.6 no.1
• /
• pp.65-92
• /
• 2006

Providing archival information services is one of the important tasks carried out by archives. The archives, now, make efforts to provide user-oriented information services which can help users to utilize records and archives more easily. This study reviews and compares user-oriented information services, which National Archives in UK, USA, and Australia have provided actively, in terms of learning support services, research support services, and Special services for public. And then, the study suggests the strategies for improving user-oriented archival information services for archives and the institutes of records management.

• Journal of the Korean Society for information Management
• /
• v.22 no.1 s.55
• /
• pp.5-20
• /
• 2005

This study aims at the fundamental factors needed to make the policy for internet reference service of public records were presented, considering the methods for improvement of internet reference service of national assembly records. For this purpose, reference service theory of recorded informations and examples of foreign congress reference services were analyzed. From the result of analysis, three tasks were proposed as an improvement plan for internet reference services of national assembly records: establishment of access policy, improvement of reference service programs, and activation of communication with users.

• Journal of Information Technology Services
• /
• v.15 no.3
• /
• pp.223-245
• /
• 2016

This study defines copyrighted public records in broad sense including open government data and public domain except for some private records. Additionally, this study aims to investigate improvement plan for maximizing utilization of copyrighted public records in web-sites using customer side, without consideration of supplier side. For this purpose, qualitative study method was used with grounded theory on analyzed problems from literature review and case study. Literature review was concentrated on definition of open data and abroad utilization indicators whereas case study analyzed current situation of four web-sites providing copyrighted public records. Converged opinions from in-depth interview and various statistical data was analyzed as a basis for grounded theory, then a paradigm model was constructed and future improvement plans were presented. The findings imply that opening of copyrighted public records is not just important for quantitative results, rather it requires qualitative improvement providing latest credible information that is consistent with the demand of the customer. Thus, development of service platform and business models for copyrighted public records are urgent task.

• Journal of Korean Library and Information Science Society
• /
• v.48 no.2
• /
• pp.345-372
• /
• 2017

With development of web, web-archival information services using research records are diversified because values of the records increase in terms of preservation, use and share. Thus, it is necessary to understand and discuss current situation and improvement in future of web-archival information service. This study develops evaluation measures for web-archival information service based on DigiQUAL and NDSLQual, reflecting characteristics of research records. To confirm the validity of the proposed measures, questionnaires were built based on the indicators and distributed to real users of NTIS, which is a case of web-archival information services using research records. Finally, this study analyzes problems of web-archival information services using research records and recommend improvement methods.

• Journal of Korean Society of Archives and Records Management
• /
• v.19 no.3
• /
• pp.49-70
• /
• 2019

Festival records are valuable social records, not only historically but also culturally. Even though festival records are worthy of preservation, many of them are not managed appropriately. In particular, photographs taken by the public are dispersed in various SNS services such as Facebook, Instagram, and Twitter. This study collected festival photographs, taken by the public, from these SNS services and built a participatory archive for Daegu. As such, this study identified and suggested a metadata set through the process of archiving festival photographs. In addition, this study proposed a model of the participatory archive for festival photographs. This model illustrated the institute's collection of festival photographs in the SNS services and the creation of the participatory archive.