• Bulletin of the Korean Mathematical Society
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• v.50 no.5
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• pp.1659-1671
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• 2013

In this paper, we are concerned with the analysis of the waiting time distribution in the M/M/m retrial queue. We give expressions for the Laplace-Stieltjes transform (LST) of the waiting time distribution and then provide a numerical algorithm for calculating the LST of the waiting time distribution. Numerical inversion of the LSTs is used to calculate the waiting time distribution. Numerical results are presented to illustrate our results.

• Journal of the Korean Statistical Society
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• v.28 no.4
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• pp.523-533
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• 1999

We consider the M/G/1 queueing model with D-policy. The server is turned off at the end of each busy period and is activated again only when the sum of the service times of all waiting customers exceeds a fixed value D. We obtain the distribution of unfinished work and show that the unfinished work decomposes into two random variables, one of which is the unfinished work of ordinary M/G/1 queue. We also derive the distribution of queue waiting time.

• Communications for Statistical Applications and Methods
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• v.7 no.2
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• pp.489-497
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• 2000

The M/M/1 queue with impatient customers is studied. Impatient customers wait for service only for limited time K/0 and leave the system if their services do not start during that time. Notice that in the analysis of virtual waiting time, the impatient customer can be considered as the customer who enters the system only when his/her waiting time does not exceed K. In this paper, we apply martingale methods to the virtual waiting time and obtain the expected period from origin to the point where the virtual waiting time crosses over K or reaches 0, and the variance of this period. With this results, we obtain the expected busy period of the queue, the distribution, expectation and variance of the number of times the virtual waiting time exceeding level K during a busy period, and the probability of there being no impatient customers in a busy period.

• Journal of the Korean Operations Research and Management Science Society
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• v.40 no.1
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• pp.1-4
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• 2015

This paper presents a heuristic approach to derive the Laplace-Stieltjes transform (LST) and the probability generating function (PGF) of the waiting time distributions of a continuous- and a discrete-time GI/G/1 queue, respectively. This is a new idea to derive the well-known results, the waiting time distribution of GI/G/1 queue, in a different way.

• Journal of applied mathematics & informatics
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• v.30 no.5_6
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• pp.749-757
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• 2012

We consider the M/PH,G/1 queue with two classes of customers in which class-1 customers have deterministic impatience time and have preemptive priority over class-2 customers who are assumed to be infinitely patient. The service times of class-1 and class-2 customers have a phase-type distribution and a general distribution, respectively. We obtain performance measures of class-2 customers such as the queue length distribution, the waiting time distribution and the sojourn time distribution, by analyzing the busy period of class-1 customers. We also compute the moments of the queue length and the waiting and sojourn times.

• Proceedings of the Korean Statistical Society Conference
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• 2004.11a
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• pp.289-294
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• 2004

We consider M/G/1 queue in which the customers are classified into n+1 classes by their impatience time. First, we analyze the model of two types of customers; one is the customer with constant impatience duration k and the other is patient customer. The expected busy period of the server and the limiting distribution of the virtual waiting time process are obtained. Then, the model is generalized to the one in which there are classes of customers according to their impatience duration.

• International Journal of Reliability and Applications
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• v.3 no.4
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• pp.165-171
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• 2002

An optimization of the M/M/1 queue with impatient customers is studied. The impatient customer does not enter the system if his or her virtual waiting time exceeds the threshold K ＞ 0. After assigning three costs to the system, a cost proportional to the virtual waiting time, a penalty to each impatient customer, and also a penalty to each unit of the idle period of the server, we show that there exists a threshold K which minimizes the long-run average cost per unit time.

• Journal of Korean Institute of Industrial Engineers
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• v.27 no.4
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• pp.374-378
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• 2001

We present a discrete-time version of the distributional Little's law, of which the continuous-time version is well known. Then we extend it to the queue in which two or more customers may depart at the same time. As a demonstration, we apply this law to various discrete-time queues such as the standard Geom/G/1 queue, the Geom/G/1 queue with vacations, the multi-server Geom/D/c queue, and the bulk-service Geom/$G^b$/1 queue. As a result, we obtain the probability generating functions of the numbers in system/queue and the waiting times in system/queue for those queues.

• Journal of the Korean Mathematical Society
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• v.38 no.4
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• pp.807-842
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• 2001

This paper summarizes recent development of analytical and algorithmical results for stationary FIFO queues with multiple Markovian arrival streams, where service time distributions are general and they may differ for different arrival streams. While this kind of queues naturally arises in considering queues with a superposition of independent phase-type arrivals, the conventional approach based on the queue length dynamics (i.e., M/G/1 pradigm) is not applicable to this kind of queues. On the contrary, the workload process has a Markovian property, so that it is analytically tractable. This paper first reviews the results for the stationary distributions of the amount of work-in-system, actual waiting time and sojourn time, all of which were obtained in the last six years by the author. Further this paper shows an alternative approach, recently developed by the author, to analyze the joint queue length distribution based on the waiting time distribution. An emphasis is placed on how to construct a numerically feasible recursion to compute the stationary queue length mass function.

• Journal of applied mathematics & informatics
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• v.29 no.1_2
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• pp.469-474
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• 2011

In a M/G/I queue where the server alternates between busy and idle periods, we assume that firstly customers arrive at the system according to a Poisson process and the arrival process and customer service times are mutually independent, secondly the system has infinite waiting room, thirdly the server utilization is less than 1 and the system has reached a steady state. With these assumptions, we analyze waiting times on the systems where some vacation policies are considered.