• Title/Summary/Keyword: Quality verification

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A Study on the Effect Between Cabin Service Quality, Customer Value and Relationship Retention Intention in Airline -Focus on the upper-class seats customers- (항공사 기내서비스품질, 고객가치, 관계유지의도의 영향 관계 -상위클래스 이용 승객을 대상으로-)

  • Yoon, Sun-Young
    • Journal of Advanced Navigation Technology
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    • v.16 no.2
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    • pp.340-350
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    • 2012
  • The purpose this study is to find out how cabin service quality influences customer value and relationship retention intention focus on upper-class seats customer in airline. In the result of the hypothesis verification, this study hypotheses concerning the effect relations between cabin service quality, customer value and relationship retention intention. Therefore this study needs to be studied the quality of cabin service of upper-class and service value. Based on the research findings airline cabin service department have to examine various customer needs with the development of items and services.

An improvement in FGS coding scheme for high quality scalability (고화질 확장성을 위한 FGS 코딩 구조의 개선)

  • Boo, Hee-Hyung;Kim, Sung-Ho
    • The KIPS Transactions:PartB
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    • v.18B no.5
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    • pp.249-254
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    • 2011
  • FGS (fine granularity scalability) supporting scalability in MPEG-4 Part 2 is a scalable video coding scheme that provides bit-rate adaptation to varying network bandwidth thereby achieving of its optimal video quality. In this paper, we proposed FGS coding scheme which performs one more bit-plane coding for residue signal occured in the enhancement-layer of the basic FGS coding scheme. The experiment evaluated in terms of video quality scalability of the proposed FGS coding scheme by comparing with FGS coding scheme of the MPEG-4 verification model (VM-FGS). The comparison was conducted by analysis of PSNR values of three tested video sequences. The results showed that when using rate control algorithm VM5+, the proposed FGS coding scheme obtained Y, U, V PSNR of 0.4 dB, 9.4 dB, 9 dB averagely higher and when using fixed QP value 17, obtained Y, U, V PSNR of 4.61 dB, 20.21 dB, 16.56 dB averagely higher than the existing VM-FGS. From results, we found that the proposed FGS coding scheme has higher video quality scalability to be able to achieve video quality from minimum to maximum than VM-FGS.

Prediction of Water Quality in Haenam Estuary Reservoir Using Multiple Box Model (I) -Development and Application of Water Quality Subroutines- (Multiple Box 수질모형에 의한 해남호 수질예측 (I) - 수질부 모형의 개발과 적용 -)

  • 신승수;권순국
    • Magazine of the Korean Society of Agricultural Engineers
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    • v.32 no.3
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    • pp.116-129
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    • 1990
  • A rational management of water resources in estuary reservoirs necessiates the prediction of water quality. In this study, a multiple box model for the water quality prediction was developed as a tool for the purpose of examining an adequate way to improve and maintain the water quality. Some submodels that are suitable for simulating the mixing behavior of pollutant materials in a lake were considered in this model. The model was appiled for predicting water qualities of Haenam Esturay Reservoir. The result from this study can be summarized as follows : 1.A water quality simulation model that can predict the 10-day mean value of water qualities was developed by adding some submodels that simulate the concentrations of chlorophyll-a, BOD, T-P and T-N to the existing Multiple Box Model representing the mixing and circulating of materials by the hydarulic action. 2.As input data for the model developed, the climatic data including precipitation, solar radiation, temperature, cloudness, wind speed and relative humidity, and the water buget records including the pumping discharge and the releasing discharge by drainage gate were ollected. The hydrologic data for the inflow discharge from the watershed was obtained by simulation with the aid of USDAUL-74/SNUA watershed model. Also the water quality data were measured at streams and the reservoir. 3.As a result of calibration and verification test by using four comonents of water quality such as Chlorophyll-a, BOD, T-P and T-N, it was found that the correlation coefficeints between the observed and the simulated water qualities showed greater than 0.6, therefore the capability of the model to simulate the water quality was proved. 4.The result based on the model application showed that the water quality of the Haenam Estuary Reservoir varies seasonally with the harmonic trend, however the water quality is good in winter and get worse in summer. Also it may be concluded that the current grarde of water quality in the Heanam Esutary Reservoir is ranked as grade 4 suitable only for the agricultutal use.

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Matching Performance-Based Comparative Study of Fingerprint Sample Quality Measures (매칭성능 기반의 지문샘플 품질측정방법에 관한 비교연구)

  • Jin, Chang-Long;Kim, Hak-Il;Elliott, Stephen
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.19 no.3
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    • pp.11-25
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    • 2009
  • Fingerprint sample quality is one of major factors influencing the matching performance of fingerprint recognition systems. The error rates of fingerprint recognition systems can be decreased significantly by removing poor quality fingerprints. The purpose of this paper is to assess the effectiveness of individual sample quality measures on the performance of minutiae-based fingerprint recognition algorithms. Initially, the authors examined the various factors that influenced the matching performance of the minutiae-based fingerprint recognition algorithms. Then, the existing measures for fingerprint sample quality were studied and the more effective quality measures were selected and compared with two image quality software packages, (NFIQ from NIST, and QualityCheck from Aware Inc.) in terms of matching performance of a commercial fingerprint matcher (Verifinger 5.0 from Neurotechnologija). The experimental results over various Fingerprint Verification Competition (FVC) datasets show that even a single sample quality measure can enhance the matching performance effectively.

Research on Real-Time Portable Quality Evaluation System for Raw Milk

  • Lee, Dae Hyun;Kim, Yong Joo;Min, Kyu Ho;Choi, Chang Hyun
    • Agribusiness and Information Management
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    • v.6 no.2
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    • pp.32-39
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    • 2014
  • The goal of this research was to develop a portable system that could be used to evaluate the quality of milk in real time at a raw milk production site. A real-time portable quality evaluation system for raw milk was developed to enable non-destructive quality evaluation of somatic cell count (SCC), fat, protein, lactose, and total solid (TS) in milk samples. A prediction model of SCC, fat, protein, lactose, and TS was constructed using partial least squares (PLS) and 200 milk samples were used to evaluate the prediction performance of the portable quality evaluation system and high performance spectroscopy. Through prediction model development and verification, it was found that the accuracy of high performance spectroscopy was 90% for SSC, 96% for fat, 96% for protein, 91% for lactose, and 97% for TS. In comparison, the accuracy of the portable quality evaluation system was relatively low, at 90% for SSC, 95% for fat, 92% for protein, 89% for lactose, 92% for TS. However, the measurement time for high performance spectroscopy was 10 minutes for 1 sample, while for the portable quality evaluation system it was 6 minutes. This means that the high performance spectroscopy system can measure 48 samples per day (8 hours), while the portable quality evaluation system can measure 80 (8 hours). Therefore, it was found that the portable quality evaluation system enables quick on-site quality evaluation of milk samples.

A Case Study on the Testing of Middleware software (미들웨어 소프트웨어의 시험사례 연구)

  • Yang, Hae-Sool;Lee, Ha-Yong;Park, Ju-Seok
    • The Journal of the Korea Contents Association
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    • v.9 no.7
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    • pp.110-120
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    • 2009
  • Recently raising the recognition and it joins in about software quality evaluation and authentication and the recognition is augmented in about importance of the high quality security which leads a quality investment from the software development enterprise. The quality investor do to become accomplished but substantially from which degree level, quality investment it leads and the verification of software quality improvement does not become accomplished substantially and with without being it does and wants the enterprises where are clear the quality improvement which leads a quality investment does not set the direction where the problem occurs. From the research which it sees international ISO/IEC 9126 where it is standard and in about software test ISO/IEC 12119 where it is a guide it constructed the metric in base and software tentative instance it led and is accumulated and the defect data which it analyzed. result escape it investigated/to analyze quality level and it analyzed is weak from development process part and a defect level and the quality rating instance of Middleware] software and escape a disposal plan it investigated. The research which it sees it leads and it induces it is quantitative/that there is a possibility of being sufficient it sees the quality increase of Middleware software and the demand which is qualitative.

A Study of the Relationship between the Outbound Call Center Service Quality and Service Recovery Customer Royalty (아웃바운드 콜센터 서비스품질과 서비스회복 고객충성도 관계 연구)

  • Kim, Jun-Whai
    • Journal of Digital Convergence
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    • v.13 no.1
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    • pp.163-176
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    • 2015
  • The purpose of this research is to find out the service quality dimensions and detailed elements of a call center, and to study what relationship the service quality dimensions have with service recovery and customer royalty. This research set up the hypothesis and the research model to verify the relationship between the call center service quality and the service quality customer royalty for 139 people surveyed who experienced dissatisfactions. The result of the hypothesis verification shows that it has an influence on the counselors' service quality and service recovery processes of 3 call centers. The service recovery has en influence on the customer royalty. The result quality as a result remained for a customer after counseling can be called the ultimate purpose of using the call center for a customer, and the research shows that it has the largest influence on the service recovery of 3 dimensions of the call center service quality. In the relationship between the service recovery and the customer royalty, the service recovery has a meaningful influence on the customer royalty.

Application of Patient-based Real-time Quality Control (환자 기반 실시간 정도관리의 적용)

  • Seung Mo LEE;Kyung-A SHIN
    • Korean Journal of Clinical Laboratory Science
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    • v.56 no.2
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    • pp.105-114
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    • 2024
  • Clinical laboratories endeavor to secure quality by establishing effective quality management systems. However, laboratory environments are complex, and single quality control procedures may inadequately detect many errors. Patient-based real-time quality control (PBRTQC) is a laboratory tool that monitors the testing process using algorithms such as Bull's algorithm and several variables, such as average of normal, moving median, moving average, and exponentially weighted moving average. PBRTQC has many advantages over conventional quality control, including low cost, commutability, continuous real-time performance monitoring, and sensitivity to pre-analytical errors. However, PBRTQC is not easily implemented as it requires statistical algorithm selection, the design of appropriate rules and protocols, and performance verification. This review describes the basic concepts, methods, and procedures of PBRTQC and presents guidelines for implementing a patient-based quality management system. Furthermore, we propose the combined use of PBRTQC when the performance of internal quality control is limited. However, clinical evaluations were not conducted during this review, and thus, future evaluation is required.

Application of SE Management Techniques for space Launch System Development (우주발사체 시스템 개발에 있어서의 SE관리기법 적용)

  • Jo, Mi-Ok;Jo, Byeong-Gyu;O, Beom-Seok;Park, Jeong-Ju;Jo, Gwang-Rae
    • 시스템엔지니어링워크숍
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    • s.4
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    • pp.90-94
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    • 2004
  • System engineering(SE) management techniques applied for space launch system development are introduced to assess the current status and address the effwctiveness of these techniques. Management plans and guides are prepared for the work breakdown structure , data, comfiguration, interface control, Quality assurance, procurement, reliability, risk and verification/validation . Further improvement is required for the system engineering management plan(SEMP) to merge the international cooperation into current engineering managment system.

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SVPWM Method for Multi-Level System with Reduced HDF (저감된 HDF를 갖는 멀티-레벨 인버터를 위한 새로운 SVPWM 기법)

  • 김동현
    • Proceedings of the KIPE Conference
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    • 2000.07a
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    • pp.343-346
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    • 2000
  • In most inverter/converter applications SVPWM method is the preferred approach for it shows good characteristics in linear modulation range and waveform quality. in this paper we propose a new carrier based SVPWM method for multi-level system. First we survey the conventional carrier based SVPWM method and investigate the problem of the conventional one for the multi-level system with the focus on the switching frequency harmonic flux trajectories. Finally we propose a new carrier based SVPWM method that can reduce harmonic distortion. Simulation and experimental results are given for the verification of the proposed SVPWM method.

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