• 제목/요약/키워드: Quality management system improvement

검색결과 1,133건 처리시간 0.022초

의료기관 인증제도 참여요인이 경영성과에 미치는 영향 (The Effects of Hospital Accreditation Participation Factors on Hospital Management Performances)

  • 정유민;김경숙;이선희
    • 한국병원경영학회지
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    • 제22권4호
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    • pp.74-86
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    • 2017
  • Purposes: This study was performed to understand the recognition about accreditation motives, support within the hospital and accreditation survey process for the hospitals that participated in the accreditation program and to find out whether these factors are related to hospital management performances, so that the study can suggest plans for activation and development of the accreditation program. Methodology: This study was performed targeting 98 hospitals answered th the survey among 189 acute care hospitals that acquired accreditation from December 2010 to February 2014. For data analysis, frequency analysis, ${\chi}^2$-test, reliability analysis, ANOVA, Kruskal-Wallis H test and multiple regression analysis with SPSS 21.0 were used. Findings: The hospitals that had staff in charge of patient safety had bigger hospital culture change than those that didn't have(p<.05). In addition, the hospital culture change was bigger as internal motives were bigger, and as CEO's will was bigger(p<.05). Meanwhile, as maintenance rate of internal management after accreditation was higher, and as CEO's will was bigger, process improvement level was higher(p<.05). The quality improvement and patient satisfaction level were higher as CEO's will was bigger, and as suitability of survey process was recognized to be high(p<.05). As a result of analyzing the factors that affect hospital management performances with hospital culture change, process improvement and quality improvement combined, as internal management maintenance rate was higher, as CEO's will was bigger, and as suitability of survey process was higher, performances were higher(p<.05). Practical Implications: Hospitals need to reinforce internal motives to improve internal competences such as the whole system maintenance opportunity and staff training. In addition, the will of hospital director is most important, and if there is hospital director's interest in quality improvement and improvement intention definitely, employees voluntarily participate in and cooperate with the accreditation program, so that prompt medical service provision and high quality of medical services can be guaranteed, leading to hospitals' management performances.

MES 시스템을 이용한 생산 및 출하 신뢰성 향상에 관한 연구 (A Study on Improving the Production and Shipment Using MES System)

  • 조중현;배병곤;양광모;유충열;강경식
    • 대한안전경영과학회지
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    • 제9권2호
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    • pp.113-122
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    • 2007
  • Recently, the strategy of the age of limitless competition for existence of manufacturing company appears for the enhancement of productivity through the automatic system, the reduction for the cost for standardization and the decision making process for the information system. Especially the critical success factors in manufacturing company can be summarized for the establishment of production visibility through the production management, material & work-in-process management, the establish of the flexible manufacturing system for the changed order priority and the establish of the quality system for improvement of product and process quality. The existing production management systems supply only simple information about production results on real time, can delay quick decision making. And it can prevent acquiring the information about various customer needs and the communication problems with other systems. In this paper, it will show MES system, a solution for the problems of existing production management systems. And through a case study of D company, it will reveal improvement effect on shipment error using MES system and economic analysis for MES itself.

CMMI를 활용한 항공기 소프트웨어 개발 프로세스 개선에 관한 연구 (A Study on the Application of CMMI for Aircraft Software Development Process Improvement)

  • 이승주;윤재욱;변재현
    • 품질경영학회지
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    • 제34권3호
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    • pp.1-18
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    • 2006
  • CMMI(Capability Maturity Model Integration) has been recognized as a critical method to validate the competitiveness of software development organization since its introduction. CMMI imposes additional requirements on the software development organization which has been established and certified to the ISO 9001 quality management system. This paper reviews the similarities and differences between CMMI and ISO 9001. This paper also examines what ate required to deploy the CMMI on the aircraft software development organization which has been certified to ISO 9001. The results of this study will help software development organization to provide the direction for implementing CMMI. Some suggestions are presented to identify and strengthen the weak portion of the software process quality management system.

우리나라 물 관리의 문제점과 발전방안 (Improvement and Problem of Water Management in Korea)

  • 박종관
    • 한국콘텐츠학회논문지
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    • 제17권10호
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    • pp.538-547
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    • 2017
  • 우리나라의 물 관리 체계는 전형적으로 다부처가 관여하는 체계로, 효율성이 떨어지고 있다. 본 연구는 우리나라의 물 관리 현황과 개선방안을 제안하기 위하여 중앙과 지방의 물 관리 개선방안을 논의 하였다. 물 관리의 문제점으로는 물 관련 정책조정 기능체계의 부재, 수량 수질 농업용수 중심의 기능분리로 부처간 갈등 야기, 물 관련 업무의 분산으로 인한 중복투자 및 비효율, 중앙부처에 집중된 관리와 지역간 불균형 심화, 물자치권 확보 인식 미흡, 재원부족, 주민참여 미흡 등이다. 문제를 해결하기 위한 방안은 부처간 물 관리 기능조정 강화, 중앙부처의 물 관리 기능 이양 및 지방역량 강화 지원, 중앙과 지방의 바람직한 역할 분담, 물 관련 인식 변화 및 물자치권 확보 노력, 지방의 역랑강화, 재원 확보, 갈등 해소, 시민참여의 제도화와 물 관리 거버넌스 확대, 물자치권 확립 노력 등이다.

국내건설현장 품질경영 요인 분석에 관한 연구(공분산구조모델을 이용) (A Study of Domestic Construction Quality Management Factor Analysis - (using Covariance Structure Model))

  • 김태성;구일섭;임남규
    • 대한안전경영과학회지
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    • 제7권3호
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    • pp.29-36
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    • 2005
  • This research has been conducted in order to assess the effects on quality management factor of the construction sites. 30 companies abiding by the 'construction industry law' and 32 companies abiding by the 'housing construction promotion law' have been researched in areas of quality-management environment, quality-management understanding, quality-management education on construction field, quality-system and quality-improvement. This construction quality factors are to realized the anticipated results not only quality level's increasing, but also company's confidence, competitiveness. We were able to obtain participations of 62 questionnaire, and derived statistics by means of SPSS/PC version 10.0. In this study, we find the bottleneck factor for promotion and upgrade quality management factor of the construction sites and suggest a way out of difficulties.

ISO 품질시스템 인증과 경영품질 (ISO Quality System Certification and Management Quality)

  • Lee, Byung Yong;Jung, Soo Il
    • 산업경영시스템학회지
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    • 제22권50호
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    • pp.341-349
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    • 1999
  • Ever since the ISO (International Organization for Standardization) established the ISO 9000 Family standard in 1987, many countries have selected this as their national standard and have provided support for its implementation and conducted assessment activities on the results of its implementation. Likewise, certification assessment was first begun in Korea in 1994, with the result that over 7,600 certificates have been issued to domestic enterprises during the past 5 years or so. This is significant not only in the remarkable growth rate in terms of quantity but also in the fact that it has made possible the establishment of a quality system that meets international standards among Korean enterprises. In this article, it will briefly introduce the establishment and certification of the ISO quality system for those organizations that are complying with the quality system as a part of the process of strengthening their quality competitiveness. For those organizations that have already established the quality system and implemented it for years, we will show the direction for continuous quality improvement in order for these organizations not only to fulfill the requirements but to maintain the superiority of the quality system and their management quality. In addition, it will show what preparations are necessary for organizations and certification bodies in order to expand a manufacturing process-oriented quality system to one that is geared to the total management quality.

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건설 공사단계에서 수급자 중심의 품질확보방안 (The Voluntary Assurance of Quality by Contractors in the Construction Phase)

  • 차상호;이상범
    • 한국건축시공학회지
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    • 제11권3호
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    • pp.292-300
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    • 2011
  • 현재 국내 건설 산업은 고층화, 대형화 되어감에 따라 새로운 기술 개발로 비약적인 발전과 함께 품질향상을 위해 품질관리기법 및 품질관리제도 개선을 하고 있지만, 기술개발에 비해 건축물의 품질향상수준은 미흡한 수준이다. 반면에, 사용자의 의식변화로 건설품질에 대한 관심이 증가됨에 따라 요구품질수준이 높아지고 있다. 정부에서는 책임감리제도의 시행 및 해외업체의 국내 감리업무진출 허용 등의 품질제도를 강화하였고 및 민간부문에서도 사전자격심사제도의 시행 및 ISO 9000시리즈의 품질보증 등을 통한 품질 향상을 꾀하고 있지만, 현행 건설공사는 설계, 재료, 공법 등이 이미 확정된 발주자의 공사 시방서에 의한 공사를 수행함에 따라 정해진 사항의 이행 여부만을 판단할 뿐 수급자의 품질 개선을 위한 기술 개발의 필요성 및 기회를 제공하지 못하고 있다. 따라서 본 연구에서는 건설 공사단계에서 수급자가 자발적으로 품질확보를 할 수 있는 지불규정제도의 업무프로세스와 제도개선 방안을 제시하였다.

설계기반 연구를 통한 의학교육 Continuous Quality Improvement 운영 경험 (Implementing Medical Education Continuous Quality Improvement Using Design-Based Research)

  • 이애화;박혜진;김순구;김진영;강유나;이세엽;백원기
    • 의학교육논단
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    • 제22권3호
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    • pp.189-197
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    • 2020
  • The goal of this study is to present efficient measures to improve the quality of medical education through using a developed and applied continuous quality improvement (CQI) model suitable for medical education. To achieve this purpose, we developed a theoretical CQI model through a review of the literature according to the design-based research method. Through repetitive productive cyclical processes and professional reviews, we finally deduced an appropriate CQI model for medical education. The most important results of this study are as follows: First, the CQI model for medical education is defined as a quality management system with a cyclical course of planning, implementation, evaluation, and improvement of medical education. Second, the CQI model for medical education is composed of quality management activities of educational design, work, and evaluation. In addition, each activity has the implementation strategies of planning, doing, checking, and improving based on the PDCA model (Plan-Do-Check-Act model). Third, the CQI model for medical school education is composed of committees related to medical education doing improvement activities, as well as planning, implementing and evaluating it with CQI. As a result, we can improve teaching by using the CQI model for medical education. It is more meaningful because this gives us organized and practical measures of quality management and improvement in medical education as well as in the educational process.

대학에서 학습관리시스템의 지속적 사용의도에 미치는 영향 (The Effect of Learning Management System on Intention of Continuous Use in Universities)

  • 권영애;박혜진
    • 디지털산업정보학회논문지
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    • 제18권2호
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    • pp.49-59
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    • 2022
  • This study aims to understand the effects of perceived usefulness, perceived ease, and expected matching on user satisfaction and continuous use intention for the learning management system (LMS). To this end, an online survey was conducted on K University students located in Chungcheongbuk-do, and 488 data were analyzed and utilized. First, it was found that the expected match of the learning management system had an effect on perceived usefulness and perceived ease. Second, it was found that perceived usefulness, perceived ease, and expected matching had an effect on user satisfaction. Perceived usefulness, user satisfaction and perceived ease of use were found to have an effect on the intention to continue using. It can be seen that the improvement of the quality of the university education system has an effect on the improvement of learners' learning effects and satisfaction. Accordingly, it is necessary to seek various ways to continuously manage the quality of the learning management system.

품질공정심사의 요구사항과 적용사례 및 국방품질경영시스템 구축 효과에 대한 연구 (A Study on Requirements and Application of Quality Process Audit and the Effect of Establishing the Defense Quality Management System)

  • 윤철근;박종훈;이상천
    • 산업경영시스템학회지
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    • 제45권2호
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    • pp.1-11
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    • 2022
  • In this paper, we investigate the requirements of QPA(Quality Process Audit), which is a process quality audit system for secondary defense contractors, compared with those of DQMS(Defense Quality Management System). And evaluate whether the deployment of QPA meets the DQMS certification requirements through the case example of Company H. The evaluation items of QPA are composed of five categories such as Material Management, Incoming Inspection, Manufacturing Process, Product Evaluation, and Packaging Management. The QPA requirements are mainly related to the chapter 7(support) and chapter 8(operation) of DQMS standards. In this view point, QPA can be expected as an effective audit for suppliers preparing for DQMS certification. In the case example, we evaluate the results and effects of improvement due to QPA and compare it with the case of DQMS. QPA can be used as appropriate quality management standards of secondary and tertiary defense contractors and can provide the basis guidelines for the preparation of implementation steps in DQMS certification.