• Title/Summary/Keyword: Quality in Use

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Effects of POS System and Its Information Quality on POS Information Use and Marketing Performance (POS 시스템품질 및 정보의 질적 특성이 POS 정보활용과 마케팅성과에 미치는 영향 -슈퍼 체인을 중심으로-)

  • Kim Hyang-Ran;Lim Chae-Kwan
    • Management & Information Systems Review
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    • v.7
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    • pp.187-210
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    • 2001
  • The purpose of this study is to develop an framework for the marketing performance evaluation of POS system by the theoretical model for evaluation of information system and the empirical data of Super-chains. This study were empirically examined an effect of POS system and its information quality on POS information use and another effect of POS information use on marketing performances of firms using POS system. Also, in order to achieve this purpose, a literature survey on MIS and marketing was conducted. In this study, the structural equation model(SEM) was established for verifying the relationship of above variables. And, several hypothesis were established and examined empirically from that SEM. In conclusion POS system and its information quality influenced positively on POS information use, and that information use influenced on marketing performance as the effectiveness of POS system operations.

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The Integrated Bivar Criterion for Selecting Regressors

  • An, Byeong-Jin
    • Journal of Korean Society for Quality Management
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    • v.11 no.1
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    • pp.24-29
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    • 1983
  • A criterion is developed from the integrated sum of weighted squared bias and variance for use in selecting regressors. Some properties of this criterion are discussed and an example illustrating its use is included.

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A Study on the impact of ChatGPT Quality and Satisfaction on Intention to Continuous Use (ChatGPT 품질과 활용만족이 지속적 이용의도에 미치는 영향)

  • Park Cheol Woo;Kang Gyung Lan
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.18 no.6
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    • pp.191-199
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    • 2023
  • The purpose of this study is to examine the impact of ChatGpt's quality on users' satisfaction and intention to continuous use it. For this purpose, a survey was conducted targeting college students in the Busan and Gyeongnam regions, and responses from a total of 155 people were verified using the SPSS 28.0 program. As a result of the study, reliability and stability among ChatGPT quality factors were found to have a positive effect on satisfaction with use and intention to continuous use. Satisfaction with the use of ChatGPT was found to have a positive effect on intention to continuous use.. Satisfaction with use was found to have a positive mediating effect between the reliability and stability of ChatGPT quality and intention to continous use it. As a result of this study, we aim to contribute to suggesting educational and policy directions necessary to promote the use of ChatGPT by presenting factors that affect users' intention to continuous use ChatGPT among the qualities of ChatGPT.

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A Comparative Study on the Impact Factors and Moderator of Incentives of Knowledge Transfer Process in Organizations -Focused on Nonprofit Organization and Profit Organization- (조직내 지식이전 프로세스의 영향요인과 인센티브의 조절효과에 관한 비교연구 - 비영리조직과 영리조직을 중심으로 -)

  • Kang, Ju-Seon;Ko, Yoon-Jung
    • Management & Information Systems Review
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    • v.32 no.2
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    • pp.259-287
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    • 2013
  • This study is to comparate on impact factors and moderator of incentives of knowledge transfer between Nonprofit and Profit organization. In nonprofit organization, the results founded that individual information capability, quality of knowledge, and quality of construct were statistically significant in knowledge acquisition, informal communication and quality of construct were statistically significant knowledge sharing, and individual information capability, informal communication, quality of knowledge and quality of construct were statistically significant knowledge use. Also interactive effect of knowledge sharing and Psychological Physical incentive was statistically significant knowledge use. In profit organization, the results founded that individual information capability, informal communication, quality of knowledge, and quality of construct were statistically significant in knowledge acquisition, quality of knowledge and quality of construct were statistically significant knowledge sharing, and individual information capability, informal communication, and formal communication were statistically significant knowledge use. Also interactive effect of knowledge acquisition and Psychological Physical incentive was statistically significant knowledge use.

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Analyzing The Influence of Multiplex Mobile Service Quality on Online Word of Mouth: Focusing on the Mediating Effect of Use Enjoyment and the Moderating Effect of Gender (멀티플렉스 모바일 서비스 품질이 온라인 구전의도에 미치는 영향력 분석: 이용 즐거움의 매개효과와 성별의 조절효과를 중심으로)

  • Lee, Hansol;Kim, Hyeon-Cheol
    • Journal of Information Technology Applications and Management
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    • v.25 no.4
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    • pp.123-143
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    • 2018
  • The domestic multiplex industry provides consumers with a choice of movies and a variety of contents and entertainment facilities and services. In addition, the number of movie theaters with the significant market potential is also steadily increasing in the competitive multiplex market environment. For the analysis, we conducted research on 300 adolescents who have experienced using domestic multiplex mobile service within the recent year. This study examined the structural relationship among the multi-dimensional mobile service quality of multiple, enjoyment of use, and online word of mouth intention. Also, it explored the mediating effect of enjoyment of use and the moderating effect of gender in the structural model. As a result, the mobile service quality of multiplex has a significant effect on the online word of mouth intention through the enjoyment of use. However, there was no moderating effect of gender of participating adolescents in the relationships. Based on the analysis of empirical results, this study discussed a series of theocratical and practical implications for the marketing strategies of multiplex in the highly competitive market.

A Study on the Factors Affecting the User Satisfaction and Continuous Use Intention of the Improved Army Tactical Command Information System (ATCIS 성능개량체계 만족 및 지속사용 의도에 미치는 영향요인)

  • Lee, Tae Bok;Baek, Seung Nyoung
    • The Journal of Information Systems
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    • v.31 no.1
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    • pp.1-24
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    • 2022
  • Purpose The purpose of this study is to investigate the factors that affect the user satisfaction and continuous use intention of the improved ATCIS in the Korean Army. Design/methodology/approach Based on the various theories in relation to IT continuance, user satisfaction was identified as the main factor with regard to the continuous use intention of the improved ATCIS. In addition, computer self-efficacy, education-training, and system quality were hypothesized as antecedent variables to user satisfaction, and information security stress was set as a moderating variable for these relationships. Findings Survey results show that computer self-efficacy, education and training, and system quality had a positive effect on user satisfaction, and information security stress was found to moderate these relationships. The effects of computer self-efficacy and education-training on user satisfaction were higher in the group with low information security stress. However, the relationship between system quality and user satisfaction was higher in the group with high information security stress. User satisfaction is found to have a positive effect on the continuous use intention even with habit considered as a control variable.

How Customers Perceive Virtual Mirror Technology in the 4th Industrial Revolution Environment

  • JO, Junghee;CHO, Yoon C.
    • The Journal of Economics, Marketing and Management
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    • v.10 no.4
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    • pp.1-12
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    • 2022
  • Purpose: The purpose of this study is to explore how customers perceive virtual mirror technology in the 4th industrial revolution environment. In particular, this study investigated how virtual mirror technology affects customer satisfaction and intention to use that are rarely examined in previous studies. Research questions include how proposed variables including sensory stimulation, enjoyment, product quality, telepresence, interactivity, and immersion affect satisfaction and intention to use and how satisfaction affects intention to use. Research design, data and methodology: This study conducted an online survey and applied factor and regression analyses to test hypotheses. Results: The results of this study found that effects of sensory stimulation, telepresence, and immersion on satisfaction were significant, while effects of enjoyment, product quality, and immersion on intention to use were significant. Therefore, variables affecting satisfaction and intention to use were different, while effects of immersion were significant both on satisfaction and intention to use. Conclusions: This study concluded that the role of virtual mirror technology helps customers determine product quality and increase satisfaction level, while it also helps customers enjoy shopping and increase intent to use the service. The results of this study provide how to foster better relationship with customers by applying advanced technologies.

A Study on the Factors Influencing the Use of Social Networking Services in China (중국의 사회 연결망 서비스 이용에 영향을 미치는 요인에 관한 연구)

  • Fang, Hualong;Kwon, Sun-Dong
    • Journal of Information Technology Applications and Management
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    • v.16 no.2
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    • pp.45-63
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    • 2009
  • China has the largest number of the user of web 2.0 such as messengers and blogs, as of 2008 year. Chinese Internet digital market will grow from $85 billion in 2007 to $264 billion in 2015. The importance of Chinese Internet business is increasing, because of its size and growth potential. This research is focused on following two questions. First, what are the major characteristics of social networking services in China? In order to find out the answer about this question, the case study on Tencent QQ and Sina Poco, the most representative social networking services company in China, was done. And the reason of the use of social networking services, their contents, and the attitude toward the paid service were identified. Second, what are the major factors influencing the use of social networking services in China. User participation, network effect, usefulness, and system quality were inferred as the factors influencing the use. These factors were based on motivation theory, technology acceptance model, and the related research papers. This research model was proved by data analysis using Partial Least Square. As results, the use of social networking services was influenced by usefulness, network effect, user participation, and system quality. But social influence was not significant of the use of social networking services.

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A Study on the Development of Evaluation Indicator for Architectural Design Quality Inhancement -Based on the Public Building- (건축 디자인품질향상을 위한 평가지표 개발에 관한 연구 -공공건축물을 대상으로-)

  • Lee, Ji-Eun;Ryu, Soo-Hoon;Koh, In-Lyong
    • Journal of The Korean Digital Architecture Interior Association
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    • v.11 no.1
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    • pp.15-22
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    • 2011
  • The purpose of this study is to develop design quality indicator for improvement of public architecture in Korea. The spatial scope of the study which sees limited at 'domestic public buildings'. The study contents scope is to develop design quality indicator to use design phase and evaluation of 'public buildings'. For this design quality indicator, we have analysed various domestic and international institutions associated with architecture design. And, design indicator for the possibility of application in public buildings were extracted. Through this work design quality indicator specific and objective was drawn. The results of this study 8 category were drawn 'Public', 'Harmony', 'Impact', 'Access', 'Landscape', 'Use', 'Sustainable', 'Technology'. Also, 29 Design quality Indicator were suggested. Finally, this study was developed by utilizing Design Quality Indicator can be utilized in the design phase, the evaluation process should be developed.

Implementation of Quality Management System for Wild-Simulated Ginseng Using Blockchain

  • Sung, Youngjun;Won, Yoojae
    • Journal of Information Processing Systems
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    • v.18 no.2
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    • pp.173-187
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    • 2022
  • A special government agency has been charged with implementing quality management to guarantee the quality of wild-simulated ginseng. However, these processes are carried out by use of documents, and this has resulted in information omission and high document management costs. To solve this problem, this study analyzed the existing quality management process by using a smart contract for the existing offline form and proposed a new quality management system for storing and managing all log data in the blockchain. This system reduced documentation management costs about quality management and recorded information in the previous step through the quality management steps, thus forming a step-by-step record chain. Experiments were conducted by implementing this system, which improved data integrity and reliability. Additionally, sensitive information, such as personal information, was included in the system by use of the off-chain technology.